Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10763577September 14, 2015
FUEL/PROPULSION SYSTEM
FUEL LINE RUSTED OUT NEAR FUEL FILTER AND DIRECTLY ABOVE EXHAUST PIPE. LARGE PUDDLE OF FUEL ON GROUND AFTER CAR WAS SHUT OFF. WHEN RESTARTED, FUEL CONTINUED TO FLOW OUT OF RUSTED FUEL LINE AND ONTO THE EXHAUST PIPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747967August 11, 2015
VISIBILITY/WIPER
THE WIPER ARM ON THE DRIVER'S SIDE STARTING FLOPPING--IT WAS NO LONGER SEATED FULLY. I THOUGHT IT WAS MISSING SOMETHING SIMPLE, LIKE A PIN. CHECKED UNDER THE HOOD AND DISCOVERED IT WASN'T THAT SIMPLE. I WAS QUOTED P&L FROM THE DEALER @ $364. THIS IS OUTRAGEOUS. IN 50 YEARS OF DRIVING, I'VE NEVER SEEN A WIPER ARM POP OUT. ONE DAY IN A DELUGE, THE ARM HYPER-EXTENDED OFF THE WINDSHIELD AND I HAD TO LEAVE THE ROAD BLIND WONDERING IF I WAS GOING TO RUN INTO A DITCH. RESEARCH HAS SHOWN THE REASON THIS HAPPENED IS DUE TO USE OF PLASTIC PARTS BY GM AND THAT PEOPLE HAVE HAD TO REPLACE THEIR WIPER ASSEMBLY MORE THAN ONCE. THIS IS UNACCEPTABLE AND PLACES A GRAVE DANGER ON USERS OF THESE AUTOS. THIS SHOULD BE A RECALL ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745419July 31, 2015
STEERING, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS ALSO A SMELL OF FUEL COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE STEERING SHAFT AND FUEL LINES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736187July 24, 2015
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE PULLING OUT OF A GAS STATION AT APPROXIMATELY 1-5 MPH, THE POWER STEERING MALFUNCTIONED AND CAUSED THE CONTACT TO USE SIGNIFICANTLY MORE EFFORT TO MOVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT DEALER OR MECHANIC. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) APPROXIMATELY ONE YEAR PRIOR TO THIS INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735918July 23, 2015
FUEL/PROPULSION SYSTEM
ON THE 20TH OF JULY I NOTICED A VERY STRONG SMELL OF GASOLINE IN MY GARAGE. I CHECKED THE GAS CAN FOR MY LAWN EQUIPMENT AND IT WAS NOT THE SOURCE ON THE ODOR. I BACKED OUT OF THE GARAGE AND NOTICED A SOMEWHAT SUBSTANTIAL PUDDLE OF GAS RIGHT IN FRONT OF WHERE MY REAR TIRE WAS. AS THE CAR WAS STILL RUNNING I LOOKED UNDER THE CAR AT THE SUSPECT LOCATION AND NOTICED STEADY DRIPS COMING FROM UNDER A PLASTIC CLIP WHICH HELD THE FUEL LINES. FURTHER INVESTIGATION SHOWED THAT THE FUEL LINES HAD RUSTED THROUGH RIGHT AT THAT CLIP. AFTER READING UP ON THIS PROBLEM IT SEEMS THAT THIS IS A EXTREMELY COMMON PROBLEM WHICH AFFECTS BOTH ION AND COBALT VEHICLES SINCE I BELIEVE THEY ARE "DELTA" BODIES. DUE TO THE NATURE AND THE AMOUNT OF OCCURRENCES THIS PROBLEM SHOULD BE ADDRESSED BY GM. IT IS MY ONLY VEHICLE AND I DO NOT HAVE THE 400-500 DOLLARS TO REPAIR THIS. A RECALL SHOULD BE ISSUED SINCE THE LEAK IS SCANT INCHES FROM THE EXHAUST PIPE AND THEREFORE IS A SAFETY ISSUE AND A SEVERE FIRE HAZARD. GM SHOULD COVER THE COST OF THE REPAIR. I AM THE ORIGINAL OWNER OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735575July 21, 2015
POWER TRAIN, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
AFTER THE CAR IS STOPPED AND PLACED IN PARK, THE ENGINE CAN BE SHUT OFF BUT THE KEY STAYS IN A ACCESORY MODE AND CAN NOT BE TURNED TO OFF OR REMOVED FROM THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734627July 16, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNED A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 62 MPH, THE VEHICLE STALLED AND CAME TO A SUDDEN STOP AS THE CONTACT ATTEMPTED TO EXIT THE FREEWAY. THE VEHICLE ROLLED OVER TWO TIMES AND LANDED UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V153000 (STEERING) AFTER THE CRASH OCCURRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10733980July 14, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 SATURN ION. AFTER THE VEHICLE WAS PARKED, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. MA 10/2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733510July 12, 2015
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
2 RECALLES.,THEY INSTALLED AN IGNITION SWITCH AND ELECTRIC POWER STERING ASSIST MOTOR PLUS 3 DIAGNOSTICS AND $ 877.43 LATER AND OUR ORIGINAL PROBLEM OF INTERMITANTLY WONT START STILL EXISTS.WE WERE TOLD TO CUT OUR LOSSES BECAUSE WE DO NOT KNOW WHAT IS WRONG WITH YOUR CAR. THIS IS A 2004 SATURN ION. WE WANT OUR CAR FIXED FIRST OR OUR MONEY BACK. WE FEEL THE DEALER SHOULD KNOW WHAT IS WRONG WITH THERE CAR. WE FEEL THERE MAY BE A RECALL THEY ARE NOT TELLING US ABOUT LIKE RECALL #03V231000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731773July 2, 2015
VISIBILITY/WIPER
I WAS DRIVING AND MY SUNROOF FLEW OFF. THE GLASS SHATTERED COMPLETELY. IT WAS WORKING PERFECTLY, UNTIL ONE DAY WHILE DRIVING IT DETACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731798July 2, 2015
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
AFTER HAVING MY EMISSIONS TESTED IN WI IN WHICH IT PASSED AT THE TIME ON OR ABOUT MAY 27, 2015. ABOUT A WEEK LATET, I BEGAN TO SMELL A GASOLINE SMELL COMING FROM THE DIIVER'S SIDE OF THE CAR, AFTER I DROVE IT AND THEN PARKED IT AND TURNED OFF THE IGNITION. I DIDN'T SEE ANYTHING DRIPPING FROM THE CAR TO THE GROUNC, I NOTICED THAT THE SMELL OF GASOLINE BECAME MORE AND MORE PREVALENT UNTIL ABOUT JUNE 17, 2015 WHEN THE SMELL WAS SO GREAT AND I HADNT DRIVEN THE CAR FOR WELL OVER A WEEK BECAUSE I WAS AFRAID SOMETHING WAS LEAKING OR WOULD HAPPEN WHILE DRIVING. MY BROTHER SMELLED IT ALSO WHEN I BACKED UP AND PULLED FORWARD. WE CHECKED UNDER HOOD, BUT NOTHING AND NO SPOTS ON THE GROUND. TOOK IT TO A GARAGE AND THE MECHANIC AND OWNER SAID THAT THE FUEL LINES, FUEL FILTER, ETC. NEEDED REPLACING AND R WHICH COST APPROXIMATELY $263 .. I ALSO LOOKED UP INFORMATION BY A MECHANIC WHO STATES THAT EVERY SIGNGLE COBALT AND ION HAVE THIS SAME PROBLEM SINCE THE CARS WERE BUILT. HE GAVE A DESCRIPTION OF WHAT IT TAKES TO REMOVE AND REPLACE FUEL LINES, FUEL FILTER, ETC. WHENEVER I TOOK OUT THE CAR, THAT CAR COULD HAVE EXPLODED OR STARTED AN ENGINE FIRE. THIS IS A DANGEROUS SITUATION THAT COULD HAVE INVOLVED THE LOSS OF NOT ONLY THE VEHICLES, BUT PEOPLES LIVES. I FIRMLY BELIEVE THAT GM SHOULD HAVE TO HAVE THESE VEHICLES ON RECALL FOR THIS VERY DANGEROUS MALFUNCTION OF THE FUEL TANK, FUEL FILTER AND FUEL LINES AND BE REQUIRED TO PAY FOR THESE REPAIRS ON THE CARS AFFECTED. THANK YOU FOR YOUR CONSIDERATION IN THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722683June 1, 2015
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING HOME FROM WORK MY CAR DIED IN THE MIDDLE OF AN INTERSECTION. THE A/C WENT OFF FIRST THEN EVERYTHING WENT OFF. I PUT CAR IN PARK AND AFTER SEVERAL TRIES THE CAR STARTED AGAIN. MY IGNITION ALSO GETS STUCK IN THE ACC POSITION(EVEN AFTER TWO IGNITION RECALLS) ON A REGULAR BASIS SO GLAD I WASN'T FIGHTING THAT AT THAT PROBLEM AT THE SAME TIME. CALLED GM DEALER THEY SAID THERE IS NO RECALL BUT BRING IT IN, THEY WON'T PROVIDE A LOANER CAR BUT WILL GIVE ME A RIDE HOME BECAUSE I LIVE WITHIN 10 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722340May 29, 2015
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE POWER TRAIN WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714996May 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714784May 5, 2015
ELECTRICAL SYSTEM
THE CAR WONT TURN ON. IT TAKES ABOUT 15 MINUTES TO START THE CAR. I HAD A RECALL ON THE IGNITION SWITCH EARLIER THIS YEAR AND I HAVE BEEN HAVING PROBLEMS WITH IT EVERYSINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714055May 1, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE FUEL FILTER AND FUEL LINES PREMATURELY RUSTED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO DIAGNOSED THAT THE TWO FUEL LINES NEEDED TO BE REPLACED AS WELL AS THE FUEL FILTER. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V003000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712275April 22, 2015
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 20 MPH, THE ABILITY TO STEER SEIZED WITHOUT WARNING. THE CONTACT HAD TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,348.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704222April 7, 2015
STRUCTURE:BODY, WHEELS
WAS TRAVELING AT APPROX 35MPH POWER STEERING ASSIST WAS LOST, TURNED INTO MANUAL STEERING. I AM A FAIRLY NEW DRIVER, 21, SO I DIDN'T REALLY KNOW HOW TO REACT. IT HAPPENED VERY QUICKLY. HIT A CENTER ISLAND, FOR A LACK OF A BETTER TERM. CALLED GM, THEY HAD SOMEONE INSPECT THE CAR. SAID THERE WAS NO DTC CODES DETECTED. SO THERE FOR THEY ARE CALLING ME A LIAR. MY PARENTS ALSO HAD THIS EXPERIENCE WITH THIS SAME VEHICLE SHORTLY BEFORE I PURCHASED THE CAR. GM REFUSE TO MAKE DAMAGE REPAIRS. ONLY DO RECALL REPAIRS. I ONLY BOUGHT THE CAR ONE WEEK BEFORE ALL THIS HAPPENED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10703386April 2, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE PARKING, THE SHIFT LEVER FAILED TO GO INTO PARK AND THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702809March 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT MADE NUMEROUS ATTEMPTS BEFORE THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED AFTER THE RECALL REMEDY WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Ion