Saturn Ion Complaints (2003)

758 consumer complaints on file.

#10098861November 15, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
INTERIOR ROOF AROUND SUN ROOF - VERY LOSS AND WIRES ARE EXPOSED. DEALERSHIP WAS NOTIFIED WHEN VEHICLE WAS PURCHASED AND FAILED TO FIX ISSUE. POSSIBLE ISSUE WITH WIRES EXPOSED TO GETTING WET. CEILING HAS STARTED TO HANG LOWER BECAUSE THE MATERIAL/GLUE HOLDING IT IN PLACE IS NOT WORKING RIGHT. POSSIBLE REPLACEMENT OF CEILING SHOULD BE DONE BUT COMPANY HAS NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098508November 9, 2004
EXTERIOR LIGHTING:TURN SIGNAL
FRONT RIGHT TURN SIGNAL BULB 'BRIGHT' / 'HIGH' ELMENT BURNED OUT. BULB WAS OEM WAGNER 5702KA. BULB BASE WAS BLACKED, HAD SIGNS OF OVERHEATING. BOTH LEFT AND FRONT HEADLIGHT ASSEMBLY OUTER LENSES HAVE CHANGED FROM CLEAR TO TRANSLUCENT IMEDIATELY ABOVE TURN SIGNAL BULBS, PERHAPS DUE TO OVERHEATEING. DEALER SAID A PROBLEM WAS DISCOVERED AND FIXED IN THE LATER 2003 IONS. DEALER OFFERED TO DIAGNOSE AND INSTALL A 'RESISTOR AND HARNESS' KIT AT MY EXPENCE. THIS IS OBVIOUSLY A DESIGN ERROR AND SHOULD BE FIXED AT SATURN'S EXPENCE. MAY BE A POTENTIAL FIRE HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099573November 8, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE HESITATED FOR A COUPLE OF SECONDS THEN SURGED FORWARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098494November 8, 2004
AIR BAGS:FRONTAL
I HIT ANOTHER CAR IN ITS LEFT SIDE HARD, IT SMASHED MY FRONT END COMPLETLY TO THE WINDSHIELD, THE FRONT OF MY CAR WAS SMASHED SO BADLY THAT IT WAS TOTALLED BY THE INSURANCE CO. YET NO AIR BAGS WAS ACTIVATED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10098282November 4, 2004
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS DO NOT PROJECT A BEAM AS FAR AS WHEN VEHICLE WAS NEW. NIGHTIME DRIVING ON RURAL ROADS DURING DEER SEASON IS HAZARDOUS. SATURN DEALER HAS INSTALLED UPDATED WIRING HARNESS TO CORRECT REPEATED PREMATURE DAYTIME RUNNING LIGHT FAILURES AND COINCIDENTLY OR NOT, THE HEADLIGHTS HAVE PERFORMED POORLY SINCE THEN. DISCUSSED THIS WITH SATURN DEALER AND SERVICE MANAGER SAID HE HAS LOTS OF COMPLAINTS ABOUT POOR HEADLIGHT PERFORMANCE FROM THE ION. I KNOW MY SATURN ION HEADLIGHTS PERFORMED SATISFACTORILY AT FIRST, BUT HAVE DEGRADED. THE ELECTRICAL SYSTEM AND MY VISION ARE BOTH FINE. THE SUPENSION HAS NOT BEEN ALTERED AND THE VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT. I REPLACED FACTORY HALOGEN BULBS WITH SYLVANIA SILVERSTAR 9007 BULBS AND ILLUMINATED FIELD IS BRIGHTER, BUT STILL DOES NOT EXTEND DOWN THE ROAD MUCH FARTHER. AT SPEEDS OVER 55MPH, ON A DARK RURAL HIGHWAY, I CAN OVERDIVE MY HEADLIGHTS. EMAILED SATURN AND THEY HAVE NEVER HEARD OF MY PROBLEM AND DID NOT OFFER A SOLUTION, BUT WILL LISTEN TO DETERMINE IF THIS IS A "TREND". I'M AFRAID TO DRIVE THIS VEHICLE AT NIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099238November 2, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING, THE CONSUMER NOTICED THE VEHICLE WOULD ACCELERATE FROM 5 TO 20 MILES ON ITS OWN. THE CONSUMER APPLIED THE BRAKES, BUT THE PEDAL WENT TO THE FLOOR AND THE VEHICLE CONTINUED TO SPEED. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. *JB THE DRIVER HAS ELECTRICAL WINDOWS AND LOCKS FAILED. THE WINDOW WOULD ROLL UP AND DOWN INTERMITTENTLY. THE DOOR LATCH WOULD DO THE SAME. THE MASTER CYLINDER WAS REPLACED AS WELL. THESE PROBLEM CONTINUE TO OCCURRED AND HAS NOT BEEN RESOLVED. THE DRIVER HAS INFORMED THE MECHANIC ABOUT THE PROBLEM. PLEASE FILL IN ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099032October 29, 2004
EXTERIOR LIGHTING:TURN SIGNAL
THE TURN SIGNALS WORKING INTERMITTENTLY. THE VEHICLE HAS BEEN TO THE DEALER ON FOUR OCCASIONS AND THE PROBLEM KEEP RECURRING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097430October 21, 2004
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
THE VEHICLE STALLED WHILE DRIVING ON THE FREEWAY AND GOING DOWN A HILL. THE VEHICLE ACCELERATED UP TO 5,000 RPM'S AND WOULD NOT GO DOWN UNTIL THE VEHICLE WAS ON A FLAT SURFACE. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093324September 29, 2004
TIRES
ABOUT 1 MONTH AGO, I BEGAN TO NOTICE A THUMPING NOISE COMING FROM WHAT I THOUGHT WAS MY FRONT PASSENGER TIRE. I BEGAN TO TRY TO ESTABLISH THE PATTERN OF THE NOISE AND VERIFIED THAT IT PRIMARILY OCCURS AT LOW SPEEDS OF 20-25MPH OR HIGH SPEEDS OF 50-55 MPH WHEN I APPLY THE BRAKES. I TOOK MY CAR INTO SATURN DEALERSHIP 9/18/04 TO HAVE IT 'CHECKED OUT'. THE MECHANIC DIAGNOSED THAT I EITHER HAD A FAILING WHEEL-BEARING OR I NEEDED TO REPLACE MY TIRES. THE MECHANIC ASSURED ME THAT THERE WAS NOT IMMANENT DANGER OF DRIVING THE CAR. EXACTLY ONE WEEK LATER I WAS DRIVING DOWN A PAVED ROAD AND THE WHEEL COMES COMPLETELY OFF. UPON PERSONAL INVESTIGATION, I FIND THAT ALL FOUR LUGNUTS HAVE BROKEN OFF. I HAD THE CAR TOWED BACK TO THE DEALERSHIP WHERE I WAS TOLD THAT THEY "DID NOT KNOW WHY THE TIRE CAME OFF, AND THERE APPEARED TO BE NO DAMAGE, SO THEY OFFERED TO PLACE THE TIRE BACK ON AND 'SEND ME ON MY WAY'. I CHOSE TO LEAVE MY CAR UNREPAIRED AT THE DEALERSHIP UNTIL THE REGIONAL ENGINEER COULD LOOK AT IT, CONVENIENTLY, THE FOLLOWING DAY. THE ENGINEER SUPPLIED THAT THERE SEEMED TO BE NO REASON FOR THE LUGNUTS TO HAVE BROKEN AND THE TIRE TO HAVE COME OFF. THE ENGINEER OFFERED TO FURTHER TEST THE TIRE AND 'TAKE A CLOSER LOOK' AT THE PARTS THAT HOLD THE TIRE ON. THE ENGINEER TOLD US HE HAD PLACED THE TIRE ON ANOTHER CAR AND DISCOVERED THAT THE NOISE WAS COMING FROM A PLUG THAT HAD BEEN PLACED IN THE TIRE OVER A YEAR AGO. HE ALSO STATED HE STILL DID NOT KNOW WHAT CAUSED THE LUGNUTS TO BREAK AND THE TIRE TO COME OFF. HE STATED THAT SATURN WAS NOT LIABLE DUE TO ME HAVING MY TIRES ROTATED OVER A YEAR AGO BY AN OUTSIDE COMPANY. HE SUGGESTED HE COULD "FIX" MY CAR IF I WERE WILLING TO PAY FOR THE DAMAGES INCURRED DURING THE ACCIDENT. HE ALSO SUGGESTED I FILE A CLAIM THROUGH MY VEHICLE INSURANCE COMPANY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093266September 28, 2004
EXTERIOR LIGHTING:TURN SIGNAL
APPARENT ELECTRICAL PROBLEM HAS LED TO FAILURE OF LEFT FRONT TURN SIGNAL ON FOUR SEPARATE OCCASIONS. MANUFACTURER'S AUTHORIZED DEALERSHIPS HAVE BEEN UNSUCCESSFUL IN REPEATED ATTEMPTS TO REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093060September 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY SATURN ION QUAD COUPE INTERMITTENTLY DISENGAGES OR FAILS TO ENGAGE WHEN I STEP ON THE GAS. THIS IS DANGEROUS BECAUSE IF IT DOES NOT ENGAGE WHILE I AM PULLING INTO TRAFFIC I COULD BE HURT. I TOOK IT TO THE DEALER AND THEY SAID THEY COULD NOT DUPLICATE THE CONCERN, BUT ACKNOWLEDGED THERE WAS A PROBLEM WITH THESE TRANSMISSIONS AND A "FIX" WOULD BE OUT SOMETIME IN THE FUTURE. I HAD PREVIOUSLY RECEIVED ON OWNER NOTIFICATION LETTER RE THIS ISSUE (IMPLYING THAT THE TRANSMISSIONS WOULD BE REPLACED IF THERE WAS A PROBLEM.) WHEN I CALLED THE COMPANY TO DISCUSS MY CONCERNS, THE DEALER'S RESPONSE THAT NOTHING COULD BE DONE, AND THE OWNER NOTIFICATION LETTER CONTENTS, THE RESPONSE WAS ESSENTIALLY THAT IF THE DEALER CANNOT DUPLICATE THE CONCERN, THERE IS NO PROBLEM--ESSENTIALLY, THEY SAID SOMETHING BAD HAS TO HAPPEN BEFORE THEY WILL TAKE ACTION, AND THE DEALER DOESN'T HAVE TIME TO DRIVE THE CAR UNTIL THEY CAN DUPLICATE THE CONCERN. I THINK IT'S WRONG AND THEY SHOULD FIX THE PROBLEM. THIS HAPPENS AT LEAST 2X PER DAY, NEVER IN THE SAME PLACE, NO RHYME OR REASON TO IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090971September 14, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE AREA IN MY TRUNK ABOVE THE MUFFLER HAS STARTED GETTING EXTREMELY HOT. ITEMS STORED IN THE TRUNK ARE HOT TO THE TOUCH AND THE METAL IN THE TRUNK IS TOO HOT TO LAY A HAND ON. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THIS IS NORMAL. I HAVE NEVER DROPPED ITEMS WHILE REMOVING THEM FROM THE TRUNK BECAUSE THEY WERE TOO HOT TO TOUCH AND I'VE HAD THE CAR SINCE FEBRUARY 2003. I HAVE HAD CONSTANT PROBLEMS WITH THIS CAR AND IT IS IN THE SHOP EVERY MONTH TO MONTH AND A HALF BEING REPAIRED. I HAVE HAD PROBLEMS WITH THE DRIVER'S SIDE TURN SIGNAL (4 TIMES), RADIO, INTERIOR FAN, TRANSMISSION, GEAR SHIFT, BRAKES, TIRES, HOOD LATCH, WINDSHIELD, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091919September 13, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE IS EXPERIENCED DELAYED ACCELERATION. AS A RESULT WHEN ENTERING A HIGHWAY VEHICLE WILL NOT ACCELERATE UNTIL TWENTY SECONDS AFTER APPLYING THE PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091462September 7, 2004
ENGINE AND ENGINE COOLING
WHEN A TURN WAS MADE, THE VEHICLE STALLED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089972August 30, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088558August 25, 2004
ENGINE AND ENGINE COOLING
DROVE THROUGH WATER ABOUT 5 TO 6 INCHES DEEP DURING RAIN, CAR STOPPED WOULD NOT RESTART, ENGINE HAD TO BE REPLACED DUE TO WATER DAMAGE, THE CAR WAS JUST ONE YEAR OLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087522August 9, 2004
EXTERIOR LIGHTING:TURN SIGNAL
VEHICLE WAS SERVICED 8 TIMES FOR PASSENGER FRONT SERVICE TURN SIGNAL LIGHT. THE BULB WAS REPLACED, MANUFACTURER SENT A REPRESENTATIVE TO INSPECT THE VEHICLE AND NOTHING WAS FOUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086344August 6, 2004
STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S SIDE DOOR LEAKS AT THE TOP. CONDENSATION GATHERS ON THE UPPER INSIDE OF THE DOOR AND DRIPS ON THE DRIVERS LEG, AS WELL AS ON THE POWER WINDOW/LOCKS SWITCHES, WHICH COULD CAUSE CORROSION OR A SHORT IN THE ELECTRICAL SYSTEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086239August 5, 2004
EXTERIOR LIGHTING
THE FRONT LEFT LIGHT OF MY 2003 SATURN ION HAS GONE OUT REPEATEDLY. UPON CAREFUL INSPECTION, THE BULB ITSELF IS NOT BURNT OUT. WHEN SIGNALING LEFT, THE BLINKER IN THE VEHICLE AND THE LEFT TAIL LIGHT BLINK VERY RAPIDLY. AS THE FRONT LEFT TURN SIGNAL LIGHT IS ALSO THE DAYTIME RUNNING LGHT, I HAVE A BURNT OUT LEFT DAYTIME RUNNUNG LIGHT WHICH IS A POSSIBLE SAFTEY HAZARD. THE VEHICLE WAS BROUGHT IN TO THE DEALER THREE TIMES. THE FIRST TWO TIMES I WAS TOLD THAT THE BULB WAS DEFECTIVE AND THAT THEY HAD JUST REPLACED IT. I KNOW THIS IS NOT TRUE AS I TRIED TO TROUBLESHOOT THE VEHICLE BEFORE BRINGING IT TO THE DEALER BY TAKING THE RIGHT "GOOD" BULD AND SEEING IF IT WOULD TURN ON IN THE LEFT LIGHT ASSEMBLY. IT DID NOT. THE THIRD TIME I BROUGHT IT IN THE SERVICE MANAGER TOLD ME THEY WOULD JUST REPLACE THW WHOLE ASSEMBLY AS THEY HAVE BEEN HAVING PROBLEMS WITH THEM. AFTER FOUR MONTHS THE PROBLEM RE-APPEARED AND I ONCE MORE HAD TO BRING IT INTO THE DEALER. BEING THAT THE WARRANTY IS NOT EXPIRED, I HAD TO PAY FOR THE REPAIR. AS THIS SEEMS TO BE A REOCCOURING SAFTEY FAILURE, PLEASE INVESTIGATE AND ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081019July 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR HESITATES WITH NO WARNING WHEN TAKING OFF FROM STOP. ALMOST REAR ENDED. ALSO ALMOST STRUCK FROM SIDE IN INTERSECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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