Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10418377August 10, 2011
ELECTRICAL SYSTEM
WHILE OUT SHOPPING PULLED IN TO PARK AT A MALL. WENT TO TURN KEY TO OFF POSITION AND IT WOULD NOT MOVE. VEHICLE CONTINUED TO RUN AS NORMAL, WITH DOORS LOCKED AND IN "PARK". IT COULD NOT BE SHUT DOWN. BROKE OUT THE OWNERS MANUAL AND TRIED ALL THE HANDY ADVICE. NONE OF WHICH WORKED. BEING A MECHANIC OF 30+ YEARS THIS WAS FRUSTRATING. NO CLEAR CUT DEFINITION AS TO WHAT WAS THE CAUSE. JUST " IT MIGHT BE THIS", AND TO TAKE TO YOUR NEAREST SATURN DEALER FOR SERVICING. UPON RETURNING HOME BEGAN INVESTIGATING THE "IGNITION KEY" PROBLEM ONLINE. I'VE HAD NO REAL ISSUES WITH THIS 2007 SATURN ION QUAD COUPE THAT I COULD NOT REMEDY MYSELF. A 2.2 LITER FUEL INJECTED ENGINE W/AUTO TRANSMISSION THAT TO DATE CONTINUES TO PROVIDE 30-32 MPG. CAR NOW HAS 92,000 MILES. THE ANSWERS THAT I FOUND ONLINE WERE STAGGERING. THAT THIS EVENT HAS BEEN ALLOWED TO OCCUR OVER SUCH A LENGTH OF TIME AND TO SEVERAL GM MODELS. IF THE IGNITION HAD LOCKED BACKWARDS DUE TO SUCH AN INTERNAL BREAK INSTEAD OF LOCKING IT INTO THE "RUN" POSITION. I OR ANYONE COULD HAVE BEEN KILLED IF VEHICLE WAS MOVING AT THE TIME. ESPECIALLY IF TRAVEL WAS ON A MAJOR INTERSTATE OR THRUWAY ENVIRONMENT. I AM NOT TRYING TO OVERLOOK THAT AT ANY SPEED ...THIS IS NOT A SAFE EVENT TO HAVE OCCUR. DID CONTACT A GM DEALER LOCALLY..THEY STATED THAT FOR $85.00 , WE'LL RUN DIAGNOSTICS. AN IGNITION CYLINDER PROBLEM DOES NOT SHOW ON ANY DIAGNOSTIC TESTER TO MY KNOWLEDGE. WAS THEN ADVISED THAT AT AROUND $300.00 TO START: THEY WILL BE ABLE TO FIX IT. SINCE 1990 GM HAS BEEN AWARE OF THIS ISSUE ALONG WITH OTHER IGNITION CONCERNS. WHEN DOES IT BEGIN TO MATTER? AFTER SOMEONE IS KILLED OR CRITICALLY INJURED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416403July 31, 2011
STEERING
POWER STEERING FAILURE ON SATURN ION 2007 WHEN OUTSIDE TEMPS REACH HIGH THE 90'S AND TRIPLE DIGITS. TOOK VEHICLE IN TO LOCAL GM DEALER AND WAS INFORMED THERE IS NO FIX FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416323July 30, 2011
STEERING
MY SATURN ION RED LINE IS HAVING PROBLEMS WITH THE POWER STEERING. THE POWER STEERING LIGHT COMES ON AND THEN THE POWER STEERING IS NOT WORKING. IF I CUT THE CAR OFF FOR 1 MINUTE AND START IT AGAIN, THE LIGHT GOES OFF. AT TIMES YOU CAN DRIVE IT ABOUT 40 MILES BEFORE IT GOES OUT AND SOMETIMES ONLY 4 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415025July 25, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED ON A CONSISTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT THE FRONT PASSENGER AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED NOR HAD THE VEHICLE BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414744July 22, 2011
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT AT ANY TIME, THE KEY WOULD BECOME STUCK IN THE IGNITION. THE VEHICLE WAS REPAIRED BY THE DEALER BUT THE FAILURE RECURRED AFTER REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 42,077. UPDATED 08/31/11 *BF THE DEALER REPLACED THE IGNITION CYLINDER. UPDATED 10/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413880July 21, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SUDDENLY LOCKED WITH THE ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE VEHICLE BECAME DIFFICULT TO STEER AND WAS MANEUVERED TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED AFTER WAITING FIFTEEN MINUTES. UPON RESTART, THE VEHICLE RESUMED AS NORMAL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,806.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413867July 20, 2011
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE
THE KEY IS STUCK IN THE IGNITION SWITCH AND THE CAR WILL NOT TURN OFF . THE KEY EVEN CAME OUT OF THE IGNITION SWITCH AND THE CAR WILL NOT TURN OFF . THIS COULD BE A VERY BIG SAFETY ISSUE .. SINGLE MOTHERS HAVE THESE CARS I AM ONE OF THEM AND THERE ARE COMPLAINTS ALL OVER THE INTERNET ABOUT THIS PROBLEM . SAFETY OR HEALTH ISSUE DAUGHTER TAKING BABY TO DR AND KEY WONT COME OUT STUCK IN THE IGNITION SWITCH SHE CAN NOT TAKE THE BABY INTO HIS DR'S APPOINTMENT .MY CAR HAS BEEN RUNNING OVER FOUR HOURS NO ONE CAN GET IT TO TURN OFF --DISCONNECTEDNESS BATTERY DOES NOT TURN THE CAR OFF . THERE ARE NO DEALERSHIPS OR MECHANICS OPEN AND NOW CAR RUNNING FOR OVER 5 HORS AND IS EXTREMELY HOT --ENDED UP HAVING TO REMOVE THE FUEL FUSE AND KILL THE FUEL RUNNING TO THE CAR--- THIS IS THE ONLY THING THAT KILLED MY ENGINE ..THIS COULD BE A VERY BIG ISSUE FOR OWNERS WHEN HAPPENS AFTER HOURS . WHAT OTHER OPTION IS AVAILABLE --LEAVE IT RUNNING LOCK IT AND HOPE SOMEONE DOES NOT STEAL THE CAR AND THAT IT GETS PUT IN DRIVE BY A CHILD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413263July 18, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE POWER STEERING FAILED. THE VEHICLE WAS SHUT OFF, AND UPON RESTART THE VEHICLE OPERATED AS NORMAL. THE FAILURE RECURRED APPROXIMATELY THREE TIMES ON THE DRIVE HOME. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,349. UPDATED 09/07/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414293July 18, 2011
FUEL SYSTEM, GASOLINE
NOTICEABLE GAS SMELL AROUND THE AREA OF THE VEHICLE'S GAS TANK WHICH BECAME WORSE WHILE DRIVING. I BROUGHT MY CAR INTO A LOCAL SERVICE STATION TO HAVE IT LOOKED AT. EVENTUALLY, AFTER REMOVING THE FUEL TANK, THEY FOUND THE CAUSE OF THE LEAK TO BE A FAULTY FUEL PUMP MODULE. THIS IS A KNOWN PROBLEM WITH SATURN IONS AND THERE IS A RECALL IN EFFECT (09V419000), BUT IT ONLY APPLIES TO VEHICLES THAT ARE SOLD OR REGISTERED IN CERTAIN STATES. I FEEL LIMITING A RECALL TO A CERTAIN AREA IS WRONG. THIS IS A VERY SERIOUS PROBLEM THAT COULD HAVE RESULTED IN MY VEHICLE CATCHING FIRE. I BELIEVE THAT SATURN (GM) SHOULD TAKE RESPONSIBILITY FOR ANY VEHICLES THAT ARE AT RISK FOR THIS DEFECT AND SHOULD REIMBURSE THE OWNERS FOR ANY RELATED REPAIRS. THIS SHOULD NOT BE LIMITED TO CERTAIN STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412200July 13, 2011
STEERING
POWER STEERING QUITS WORKING AT RANDOM TIMES, SOMETIMES WHEN MAKING TURNS AND IS DIFFICULT TO CONTROL, PARTICULARLY AT SPEEDS BELOW 30 MPH. I CONTACTED THE GM DEALER THAT REPRESENTS SATURN BUT WAS TOLD SINCE THE CAR HAS 115,014 MILES ON IT THE VEHICLE DID NOT QUALIFY FOR A FREE REPLACEMENT FROM GM. THIS IS A VERY UNSAFE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411984July 12, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE KEY WOULD NOT DISENGAGE FROM THE IGNITION. THE CONTACT HAD TO HAVE THE FUSE IN THE ENGINE DISCONNECTED IN ORDER FOR THE VEHICLE TO SHUT OFF. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411237July 5, 2011
STEERING
ELECTRIC STEERING WENT OUT IN THE MIDDLE OF A TURN AND I CAME VERY CLOSE TO GOING INTO A VERY STEEP DITCH AS THE STEERING WHEEL WAS SO HARD IN TURNING. THANK GOODNESS I WAS NOT HURT, IF ANYONE LESS STRONG THAN I WAS DRIVING THEY WOULD MOST CERTAINLY BE IN THE 8 FOOT STEEP DITCH...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410618July 5, 2011
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
THE ELECTRONIC POWER STEERING MOTOR INTERMITTENTLY FAILS ON MY 2007 SATURN ION. AFTER DOING MUCH RESEARCH THIS SEEMS TO BE HAPPENING TO QUITE A FEW PEOPLE, AND THERE IS NO RECALL ON IT. AN INCIDENT HAS NOT OCCURRED AT THIS TIME, BUT VERY LIKELY CAN IF MY POWER STEERING GOES WHILE MAKING A TIGHT TURN AT HIGH SPEEDS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410325July 2, 2011
STEERING
WHILE NEGOTIATING A LEFT TURN THE POWER STEERING WENT OUT ALMOST CAUSING MY WIFE TO HIT THE ONCOMING CAR HEADON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408889June 25, 2011
STEERING
I WAS DRIVING MY 2007 SATURN ION LAST OCTOBER AND THE ELECTRIC POWER STEERING SUDDENLY WENT OUT. I WOULD HAVE TO RESTART THE CAR AND DRIVE FOR MAYBE 5 TO 10 MINUTES AT A TIME UNTIL IT FAILED AGAIN. I BROUGHT IT TO A GM DEALERSHIP AND THEY TOLD ME THE MOTOR WAS OUT AND WOULD COST APPROXIMATELY 400 DOLLARS TO FIX. I PURCHASED THE 110 DOLLAR MOTOR FROM THEM AND INSTALLED IT MYSELF. PROBLEM FIXED BUT SINCE IT WAS A RECALL ON OTHER VEHICLES WITH THE SAME SYSTEM I FEEL MYSELF AND OTHER OWNERS LEFT OUT SHOULD BE REIMBURSED FOR REPAIRS I STILL HAVE MY RECEIPT FOR THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408890June 25, 2011
ELECTRICAL SYSTEM
ON JUNE 19TH 2011 MY 2007 SATURN ION WOULDN'T SHUT OFF THE IGNITION WAS LOCKED INTO THE RUN POSITION. SINCE MY VEHICLE IS A STICK I SIMPLY KILLED IT BUT THE ELECTRONIC ACCESSORIES WERE STILL STUCK ON. I HAD TO GO PURCHASE A NEW IGNITION CYLINDER AND INSTALL IT IN ORDER TO GET MY VEHICLE WORKING AGAIN. THIS IS A KNOWN PROBLEM AND WAS RECALLED ON OTHER GM VEHICLES THAT SHARE THE SAME PLATFORM BUT NOT ON THE SATURN IONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408892June 25, 2011
FUEL SYSTEM, GASOLINE
ON JUNE 25TH 2011 I NOTICED THE SMELL OF GASOLINE COMING FROM MY 2007 SATURN ION. I NOTICED THE SMELL IS STRONGEST NEAR THE REAR DRIVER TIRE VERY CLOSE TO THE FUEL PUMP MODULE. KNOWING ALREADY THAT THIS IS A KNOWN ISSUE WITH 2007 SATURN IONS I CONTACTED THEM IMMEDIATELY. THEY TOLD ME THAT MINE IS NOT INCLUDING IN ANY RECALL AND NO EXCEPTION WOULD BE MADE. I WILL HAVE TO TRY TO FIND A FUEL PUMP MODULE AND REPLACE IT. NOTHING HAS HAPPENED YET BUT I DO HAVE TO KEEP DRIVING THE VEHICLE UNTIL THE REPAIRS CAN BE MADE. I FEEL AS THOUGH SINCE IT IS A KNOWN PROBLEM IN THESE VEHICLES IT SHOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408495June 22, 2011
STEERING
I HAVE A 2007 SATURN ION AND WAS DRIVING HOME ON MONDAY, JUNE 20, 2011 AT AROUND 7:30PM WHEN MY CAR NOTIFIED ME THAT THE PWR STR (POWER STEERING) WAS HAVING ISSUES AND MY STEERING WHEEL LOCKED. I WAS ABLE TO DRIVE IT HOME BECAUSE IT WAS JUST A STRAIGHT DRIVE AND DIDN'T HAVE TO MAKE ANY TURNS. I GOT HOME AND TURNED OFF THE VEHICLE AND RESTARTED IT AND FIXED THE PROBLEM. THE FOLLOWING DAY, TUESDAY, JUNE 21, 2011 SAME THING HAPPENED. I WAS DRIVING HOME AT AROUND 7:15 THE MESSAGE CAME ON AND MY STEERING WHEEL STIFFENED. AGAIN I WAS ABLE TO MAKE IT HOME AND TURNED OFF THE VEHICLE AND RESTARTED AND WORKED FINE. I HAVE NOW SCHEDULED AN APPOINTMENT AT MY LOCAL SERVICE REPAIR SHOP FOR MY VEHICLE TO BE CHECKED OVER/FIXED ON THURSDAY, JUNE 23, 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405435June 7, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE DEALER ADVISED THE CONTACT TO REMOVE SEVERAL FUSES AND DISCONNECT THE BATTERY. NO FORMAL REPAIRS WERE MADE AND THE CONTACT WAS AWAITING A SERVICE APPOINTMENT. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 64,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404215June 2, 2011
STEERING
THE POWER STEERING IN MY 2007 SATURN ION 2 GOES OUT INTERMITTENTLY AND MAKES THE CAR VERY HARD TO STEER, PRESENTING A SAFETY HAZARD IF OCCURRING IN HEAVY TRAFFIC. GM CURRENTLY HAS A RECALL OUT FOR CHEVY COBALTS AND NEEDS TO INCLUDE SATURNS AS THEY WERE MADE WITH THE SAME COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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