Saturn Ion Complaints (2006)

1,235 consumer complaints on file.

#10543651September 15, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
DROVE TO LOCAL MARKET, 5 MINUTES FROM MY HOME, KEY STUCK IN ON POSITION, COULD NOT TURN CAR OFF, DROVE BACK HOME, CONTACTED ON-STAR ROAD SIDE ASSISTANCE-FUSE TO DISENGAGE FUEL PUMP WAS PULLED AND BATTERY DISCONNECTED (IT WAS THE ONLY WAY TO TURN OFF THE CAR)-CAR TOWED TO GM DEALER REPLACEMENT OF IGNITION SWITCH WITH CORE DRILLING TO FIX VEHICLE-COST $340.00 PLUS COST OF RENTAL CAR FOR 2 DAYS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543272September 12, 2013
ELECTRICAL SYSTEM
VEHICLE OPERATOR TRIED TO TURN OFF MOTOR WHILE IN A PAID PARKING LOT. KEY WAS STUCK IN IGNITION AND CAR WOULD NOT SHUT OFF. DEALER STATIONS WERE CLOSED AT TIME OF INCIDENT. OPERATOR RETURNED 30 MILES HOME AFTER VARIOUS ATTEMPTS TO REMOVE KEY AND A FAMILY MEMBER DISCONNECTED THE BATTERY. NEXT DAY THE BATTERY WAS RECONNECTED AND OPERATOR WENT TO DEALERSHIP WHERE IGNITION LOCK CYLINDER, HOUSING AND KEY WERE REPLACED FOR $461.47 PLUS TAX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537939August 29, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION II. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND HE UNABLE TO TURN THE VEHICLE OFF. THE CONTACT MENTIONED THAT HE HAD TO DISCONNECT THE BATTERY IN ORDER TO TURN OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537447August 27, 2013
STEERING
POWER STEERING STOPPED WORKING. WHEN I GOT HOME TURNED CAR OFF AND BACK ON AND IT WORKED BUT THEN STOPPED WORKING AGAIN AFTER DRIVING A FEW MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537597August 27, 2013
STEERING
STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN. THEN POWER STEERING LIGHT CAME ON. PROBLEM IS CONSISTENT AND DANGEROUS. TOOK TO A MECHANIC AND WAS ESTIMATED $600-$800 TO REPLACE NECESSARY PARTS. I NEARLY HIT ANOTHER CAR AND ALMOST HIT A PEDESTRIAN FROM BEING UNABLE TO STEER MY OWN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537362August 26, 2013
STEERING, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
WITH REGARDS TO THE 2006 SATURN ION, MY ION HAS SUFFERED THREE OF THE MAJOR PROBLEMS DESCRIBED IN THE COMPLAIN SECTION OF THE NHTSA WEB SITE. {1} FUEL LEAKING FROM FUEL PUMP AREA. {2} IGNITION KEY GETS STUCK IN THE ON POSITION CAR CAN NOT BE SHUT OFF. {3} POWER STEERING STOPS WORKING WHILE CAR IS RUNNING MAKING IT DIFFICULT TO STEER. WITH REGARDS TO THE LAST PROBLEM I BROUGHT MY CAR TO A G.M. DEALER AND WAS ADVISED THAT THE PROBLEM WAS THE POWER STEERING MOTOR. THEY REPLACED THE MOTOR AT NO CHARGE.TELLING ME IT WAS UNDER WARRANTY. THEY ALSO ADVISED ME THAT THERE WAS A RECALL REGARDING THE FUEL PUMP MODULATOR. I AM NOW FIGHTING WITH GM TO TRY AND GET MY MONEY BACK. WITH REGARDS TO THE STICKING KEY IN THE IGNITION I BELIEVE THAT IF WE GET ENOUGH COMPLAINANTS MAYBE NHTSA CAN DO SOMETHING. IF YOU HAVE SUFFERED ANY OF THESE PROBLEMS AND HAVE NOT REPAIRED YOUR AUTO PLEASE HEAD STRAIGHT TO YOUR LOCAL GM DEALER . IF YOU HAVE PAID FOR REPAIRS OUT OF YOUR POCKET YOUR GM DEALER HAS PROPER PAPERWORK FOR YOU TO SUBMIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536266August 20, 2013
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AS THE STEERING WHEEL LOCKED WITH THE ILLUMINATION OF THE POWER STEERING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536015August 19, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 25 MPH, THE CONTACT STATED THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DRIVER MERGED OFF THE ROAD AND HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535080August 13, 2013
STRUCTURE:BODY:DOOR
NEITHER THE EXTERNAL OR INTERNAL DOOR HANDLES WILL ALLOW ONE OR MORE DOORS TO OPEN. MY DRIVERS SIDE DOOR JUST STOPPED WORKING FROM THE EXTERNAL/INTERNAL DOOR HANDLES. IN THE EVENT OF AN EMERGENCY WHERE I MIGHT NEED TO GET OUT OF MY CAR IN A TIMELY MANNER IT WILL NOT BE POSSIBLE AS I WOULD HAVE TO CLIMB OVER TO THE PASSENGER SIDE TO GET OUT. IF SOMETHING BAD HAPPENED AND BOTH DOORS HAD THE SAME PROBLEM AROUND THE SAME TIME SOMEONE MIGHT HAVE TO CRAWL OUT THE CARS WINDOWS IN ORDER TO GET OUT. IN THE EXTREME SOMETHING HAPPENED TO THE ELECTRICAL SYSTEM AND BOTH DOORS AT THE SAME TIME YOU COULD BE TRAPPED IN YOUR CAR UNTIL RESCUE PERSONAL ARRIVED. SEEMS TO ME THAT THERE SHOULD NOT BE A SINGLE POINT OF FAILURE ON A DOOR HANDLES THAT WOULD CAUSE BOTH THE EXTERNAL AND INTERNAL HANDLES TO NO LONGER FUNCTION AS REQUIRED AND CAUSE THE DOOR TO OPEN. I HAVE DONE WEB SEARCHES FOR THIS AND IT APPEARS TO BE A COMMON PROBLEM. THE FIX IS YOU HAVE TO TAKE IT TO SOMEONE THAT COULD SPEND UPWARDS OF 4 OR MORE HOURS TO GET THE DOOR OPENED BEFORE THEY CAN EVEN START TO FIX THE PROBLEM. IF GM/SATURN CAN'T CORRECT THE PROBLEM IN AN ACCEPTABLE MANNER THEN SHOULD AT LEAST COVER THE COST OF FIXING THE PROBLEM EVERY TIME IT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533800August 6, 2013
STEERING
POWER STEERING FAILED. IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531804July 25, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT SHE SMELLED GASOLINE SMELL INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE WAS LEAKING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531875July 25, 2013
STEERING
THE PWR STR MESSAGE APPEARS AND THEN THE STEERING GOES OUT. TURN THE CAR OFF AND WAIT 10 MINUTES, AND THE POWER STEERING WORKS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531625July 24, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526239July 22, 2013
STEERING
I HAVE HAD REPEATED INSTANCES OF HAVING MY STEERING COLUMN LOCKING WHILE PARKED WITH THE ENGINE OFF. UPON INSERTING THE IGNITION KEY, THE KEY WOULD NOT TURN WITHOUT REPEATED ATTEMPTS TO ROCK THE STEERING WHEEL BACK AND FORTH. BEGINNING ON THE INCIDENT DATE, I PARKED MY CAR AND THE IGNITION KEY WOULD NOT TURN FROM THE ON POSITION. I VERIFIED THE CAR WAS IN PARK AND ATTEMPTED TO TURN THE KEY AGAIN. AT ONE POINT, I WAS ACTUALLY ABLE TO PULL THE KEY OUT OF THE IGNITION LOCK ASSEMBLY WHILE THE CAR WAS STILL RUNNING. AFTER REINSERTING THE KEY INTO THE LOCK ASSEMBLY AND PUSHING IN ON IT, I WAS FINALLY ABLE TO TURN THE KEY TO THE OFF POSITION. ALL SUBSEQUENT INCIDENTS WITHIN THE LAST 24 HOURS (APPROXIMATELY 4 DIFFERENT TIMES) HAVE REQUIRED ME TO JIGGLE THE KEY UNTIL IT WOULD FINALLY TURN TO THE OFF POSITION. I DROVE IT TO A GM REPAIR FACILITY AND AT THAT POINT, WAS UNABLE TO REMOVE THE KEY OR TURN OFF THE ENGINE. IT NOW APPEARS THAT I WILL HAVE TO HAVE THE ENTIRE IGNITION LOCK AND HOUSING ASSEMBLY REPLACED AT A COST OF $600. FURTHER ONLINE INVESTIGATION INTO THIS PROBLEM HAS TURNED UP HUNDREDS OF SATURN OWNERS EXPERIENCING THIS SAME PROBLEM, AND MANY OF THEM HAVE REPEAT ISSUES WITH THEIR NEW LOCK/HOUSING ASSEMBLIES. TO DATE, IT DOES NOT APPEAR THAT GM HAS ISSUED ANY RECALL/REPAIR NOTICES FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525332July 17, 2013
FUEL/PROPULSION SYSTEM
I WAS DRIVING BACK FROM SCHOOL ALL OF A SUDDEN THE LOW FUEL CAME UP SO I FILLED UP MY GAS TANK AND THEN IT WENT EMPTY BY THE TIME I GOT HOME FROM GRIFFIN. WHEN I CUT THE CAR OFF I GOT OUT AND SAW GAS LEAKING FROM UNDER MY CAR AND SAW THE LONG TRAIL OF GAS THAT I HAD TRAILED INTO MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525070July 16, 2013
ELECTRICAL SYSTEM
AFTER DRIVING VEHICLE AND ARRIVING AT DESTINATION, THE NORMAL ATTEMPT TO TURN OFF IGNITION AND VACATE VEHICLE FAILED INSOMUCH THAT IGNITION KEY FAILED TO TURN TO THE OFF POSITION DUE TO A STUCK IGNITION CYLINDER. CAR COULD NOT BE TURNED OFF AND REMOVING BATTERY TERMINAL FAILED TO KILL THE ENGINE. ONLY AFTER A CRITICAL FUSE WAS REMOVED WOULD THE ENGINE DIE. INTERNET SEARCHES HAS REVEALED A CHRONIC TREND FOR THIS FAILURE AND TYPICAL REPAIR COSTS AT DEALERSHIPS AVERAGE OVER $400. IF THIS FAILURE SHOULD OCCUR AT AN ACCIDENT SCENE WHERE THERE IS SPILLED FUEL THE CONSEQUENCES COULD BE LIFE THREATENING. I AM APPALLED THAT GM HAS NOT ISSUED A RECALL TO WHAT IS OBVIOUSLY EITHER A FLAWED DESIGN OR THE USE OF INADEQUATE MATERIALS IN THE CONSTRUCTION OF THEIR IGNITION LOCK ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524577July 12, 2013
ELECTRICAL SYSTEM
IN THE SUMMER OF 2010, WHILE ATTEMPTING TO TURN OFF MY CAR MY KEY BECAME STUCK IN THE IGNITION. ALL ATTEMPTS TO REMOVE KEY FAILED AND HAD CAR TOWED TO DEALERSHIP. WAS TOLD THAT LOCK IGNITION FELL APART AND NEEDED TO BE REPLACED. BECAUSE CAR WAS STILL UNDER WARRANTY I DID NOT HAVE TO PAY FOR REPAIR. NEARLY THREE YEARS LATER (JUNE 2013), I WAS ATTEMPTING TO TURN OFF MY CAR AND KEY WAS STUCK IN ON POSITION. AGAIN ALL ATTEMPTS TO GET KEY OUT FAILED. HAD TO GET SERVICE TECHNICIAN TO TURN OFF CAR BY REMOVING FUSE IN CAR TO TURN IT OFF. TOWED CAR TO DEALERSHIP AND WAS TOLD THAT LOCK IGNITION NEEDED TO BE REPLACED AGAIN. THIS TIME CAR WAS NOT UNDER WARRANTY AND I HAD TO PAY OUT OF POCKET FOR REPAIR AND RENTAL CAR. LESS THAN ONE MONTH LATER I HAD BEGUN TO SMELL GAS ON THE OUTSIDE AND INSIDE OF MY CAR. BROUGHT TO SERVICE CENTER AND WAS TOLD THAT FUEL PUMP WAS LEAKING AND FELL UNDER RECALL SO I AM NOT RESPONSIBLE FOR PAYING BUT STILL HAVE TO PAY FOR RENTAL CAR. I BELIEVE THAT THE LOCK IGNITION PART SHOULD BE RECALLED BECAUSE MANY PEOPLE HAVE COMPLAINED ABOUT THIS DEFECT. ADDITIONALLY, THE FACT THAT SO MANY ISSUES WITH MY CAR STEM FROM PART DEFECTS THAT I HAVE NO CONTROL OVER, GM SHOULD BE MADE RESPONSIBLE FOR REPLACING THE CAR AND/OR PROVIDING MONETARY COMPENSATION. I HOPE THIS COMPLAINT WILL BE INVESTIGATED THOROUGHLY AND SOME REMEDY SHOULD BE GIVEN FOR PEOPLE WHO HAVE PURCHASED THIS CAR AND NOW HAVE TO DEAL WITH THE NUMEROUS DEFECTS. I, LIKE MANY OTHERS, CANNOT AFFORD TO BUY A NEW CAR AND SHOULD NOT BE STUCK WITH A LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524217July 10, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE POWER STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522828July 2, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE TRAVELING 68 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE FUNCTIONED NORMALLY AND WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522712July 1, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,500 AND THE CURRENT MILEAGE WAS 72,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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