Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10573636March 19, 2014
ELECTRICAL SYSTEM
CAMPAIGN ID #14V-047 GM CASE#[XXX] RE: IGNITION SWITCH RECALL I WAS OFFERED A RENTAL CAR BUT GM IS NOT REIMBURSING THE COST OF INSURANCE FOR THE RENTAL. I CANNOT AFFORD NOR HAVE THE TIME TO ARGUE MY CASE WITH GM. THIS IS GM'S FAULT, THEY SHOULD BE REIMBURSING ALL COSTS INCURRED BY THIS RECALL. PLEASE ASSIST ME. I DO NOT WANT TO HAVE TO RETAIN AN ATTORNEY FOR THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573278March 18, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ENGINE
I USED TO OWN ONE OF THE GM VEHICLES IN THE NEWS LATELY REGARDING THE IGNITION SWITCH ISSUE. I WANT TO MAKE SURE PEOPLE ARE LOOKING AT THE IGNITION SWITCH ISSUE CORRECTLY. MY VEHICLE WAS STOPPED AT A RED LIGHT WHEN THE ENGINE SIMPLY SHUT OFF. THIS HAPPENED TWICE IN THE YEARS I HAD OWNED IT, BUT I DON'T REMEMBER THE KEY BEING MOVED TO THE ACCESSORY POSITION AS IS INDICATED ON MANY OF THE NEW REPORTS. I THOUGHT IT WEIRD, BUT THOUGHT I MAY HAVE BANGED SOMETHING, LET THE OIL GO FAR TOO LONG, OR NEEDED NEW SPARK PLUGS. ADDITIONALLY, IF YOU SEARCH ONLINE YOU'LL FIND MANY INSTANCES WHERE THE CAR OWNERS OF THIS VEHICLE FREQUENTLY HAVE A KEY SWITCH ISSUE WHERE AN ATTEMPT TO TURN ON THE CAR RANDOMLY WILL ACTIVATE THE ANTI-THEFT SYSTEM WHEN TRYING TO TURN ON THE CAR DESPITE HAVING A PERFECTLY VALID AND WELL USED KEY. GM PROBABLY HAS AN INTERNAL NOTE ABOUT THIS AND IT MIGHT RELATE TO THE PARTS THAT NEED TO BE FIXED/RECALLED. FINALLY, I ONCE DID HAVE MY KEY COME OUT OF THE IGNITION WHILE THE CAR WAS STILL RUNNING. I WAS TRYING TO TURN THE CAR OFF QUICKLY AND THE KEY JUST CAME OUT WITHOUT GOING ALL THE WAY TO THE OFF POSITION. PERHAPS I HAD A FAULTY IGNITION SWITCH, BUT I WANT TO MAKE SURE THE INVESTIGATORS SEE THIS TO ENSURE THE PROPER FIXES ARE APPLIED FOR OUR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572631March 16, 2014
AIR BAGS
DRIVING 60 MPH ON THE EXPRESSWAY, I WAS RUN OFF THE ROAD BY A SEMI TRUCK ON THE RIGHT SIDE OF THE ROAD. I HIT A HIGHWAY SIGN HEAD-ON. THE AIRBAG DID NOT DEPLOY, ALTHOUGH THE DAMAGE TO THE CAR WAS EXTENSIVE. THANKFULLY I HAD MY SEAT BELT ON, BUT SUSTAINED BRUISES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10572674March 16, 2014
STEERING, SERVICE BRAKES, ENGINE
WE WERE DRIVING ON THE HIGHWAY AT 70MPH WHEN THE CAR STALLED OUT AND WE LOST POWER STEERING ABILITY. WE STARTED THE CAR AGAIN WHILE IT WAS IN MOTION AND IT CAUGHT BUT IT HAPPENED AGAIN A FEW MORE MILES DOWN THE ROAD. SINCE OUR SATURN DEALERSHIP WAS NO LONGER IN BUSINESS, WE HAD A TRUSTED MECHANIC TAKE CARE OF IT NOT KNOWING THERE WERE ISSUES. I RESEARCHED THREE RECALL NOTIFICATIONS FROM SATURN. ONE INVOLVED THE LEFT TURN SIGNAL WHICH WE HAD TO HAVE FIXED TWICE WITH A HARNESS AND BULB REPLACEMENT IN ON 2/5/05 AND AGAIN ON 10/24/05. ANOTHER WAS A FAULTY IGNITION SWITCH REPLACEMENT ALSO ON 10/24/05. AND THEN THE THIRD WAS THE FAULTY ELECTRIC POWER STEERING WHICH AS YOU KNOW WE HAD REPAIRED ON 10/4/12. I CONTACTED GM ABOUT A REIMBURSEMENT AND THEY SAID NO BECAUSE WE WERE PAST 10 YEARS OR 100,000 MILES, AND THAT THE REIMBURSEMENT FORM MUST BE RECEIVED BY 8/31/11. MY QUESTION TO GM IS, HOW CAN YOU PUT A LIMIT ON SOMETHING THAT WAS FAULTY FROM THE BEGINNING? THE NEW IGNITION AND INJECTORS IN MARCH 2010 ($758.94) AND THE NEW STARTER IN AUGUST 2011 ($324) AFTER HAVING RELATED PROBLEMS/REPAIRS DUE TO THE RECALL IN OCT 2005 SHOW THAT SOMETHING JUST WASN'T RIGHT IN THE MANUFACTURING OF THIS MODEL. AND THE POWER STEERING MOTOR REPLACEMENT ($177) IN OCT 2012 SHOULD ALSO BE REIMBURSED BECAUSE GM ALREADY ADMITTED IT WAS A PROBLEM WITH THE MODEL YEAR SO REGARDLESS OF WHETHER WE HAD 10,000 MILES OR 160,000 MILES, IT WAS FAULTY. NOW WE LEARN THAT THEY KNEW THESE WERE PROBLEMS ALL ALONG AND DID NOT TAKE OWNERSHIP OF THEM. WHAT REALLY BOTHERS ME IS THAT I INQUIRED ABOUT ALL OF THIS WITH THEM IN DECEMBER 2012 - THIS IS SUPPOSED TO BE "A NEW GM" DIFFERENT FROM THE COMPANY BACK IN 2001? IF THEY WERE DIFFERENT WHY DID THEY REFUSE TO REIMBURSE ME THE $2,177 WE SPENT IN REPAIRS, OR ADMIT THAT THERE WAS A RECALL? IS IT BECAUSE WE DID NOT DIE IN AN ACCIDENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572581March 15, 2014
STEERING
WHILE DRIVING THIS 04 SATURN ION I LOST POWER STEERING WHILE GOING AROUND A CURVE. I ALMOST HIT THE GUARD RAIL. IF THE CAR IS SHUT OFF THEN RESTARTED THE PROBLEM GOES AWAY UNTIL IT HAPPENS AGAIN. WHEN THIS HAPPENS THE "POWER STEERING" WARNING LIGHT APPEARS ON THE DASH. SOME TIMES THIS CAN HAPPEN SEVERAL TIMES A DAY AND THERE ARE TIMES WHEN IT DOES NOT HAPPEN FOR WEEKS. IT CAN HAPPEN IN ANY WEATHER OR TEMP. IT KIND OF TAKES YOU BY SURPRISE, ONE SECOND ITS WORKING FINE THEN ALL OF A SUDDEN THE POWER STEERING IS GONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569348March 14, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S REAR. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10568942March 13, 2014
ENGINE
TRAVELING UP A STEEP HILL IN A RESIDENTIAL AREA, THE POWER CUT OUT. ALL DIALS DROPPED TO ZERO. WARNING LIGHT INDICATORS FLASHED AND THEN TURNED OFF. POWER STEERING CUT OUT. I HAD ENOUGH FORWARD MOMENTUM TOO GET THE CAR TO THE SIDE OF THE STREET AND OUT OF TRAFFIC. AFTER TURNING THE KEY TO THE FULL OFF POSITION I RESTARTED THE CAR AND CONTINUED TO WORK. I HAVE NOT HAD THAT EXACT PROBLEM REPEAT ITSELF SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568944March 13, 2014
ELECTRICAL SYSTEM, ENGINE
THIS ISSUE HAS BEEN A LONG ONGOING PROBLEM FOR ME, WITH THIS CAR. I DO NOT KNOW THE ACTUAL DATES OF THE OCCURRENCES BUT IT HAS BEEN FREQUENT ENOUGH THAT I HAVE DEVELOPED A METHOD FOR STARTING MY CAR THAT IF I DO NOT FEEL RUSHED, I CAN GET THE CAR TO START MOST EVERY TIME. IF THE KEY IS INSERTED INTO THE IGNITION AND IMMEDIATELY TURNED TO THE FULL ON POSITING IN AN ATTEMPT TO START THE CAR, IT WILL, ON OCCASION, TURN OVER ONCE AND THEN GO COMPLETELY DEAD. IF THE ATTEMPT IS REPEATED, THE AUXILIARY LIGHTS WILL COME ON BUT THE ENGINE WILL NOT TURN OVER. I HAD MY CAR TOWED TO A GARAGE AND REPLACED THE BATTERY, TWO DIFFERENT TIMES BEFORE READING ABOUT A POTENTIAL PASSLOCK ISSUE WITH SATURNS. WHEN I DO HAVE THE PROBLEM NOW, I HAVE FOUND THAT WAITING ROUGHLY 8 MINUTES(10 MINUTES TO BE SAFE), FOR THE CAR TO RESET ITSELF, WHICH IS AN INCREDIBLY LONG WAIT, WILL GENERALLY ALLOW YOU TO START THE CAR WITHOUT FURTHER IGNITION DIFFICULTY. I HAVE ALSO DISCOVERED MORE RECENTLY THAT IF I PUT THE KEY IN THE IGNITION AND TURN IT TO THE AUXILIARY MODE, PAUSE IN THIS POSITION FOR ABOUT 5 SECONDS(UNTIL THE INDICATOR LIGHT IN THE SHAPE OF A PADLOCK TURNS OFF), THEN ATTEMPT TO START THE VEHICLE, IT WILL START WITHOUT ISSUE EVERY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568985March 13, 2014
ENGINE, STEERING
TL- THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WILL NOT START UPON PLACING THE KEY IN THE IGNITION. THE VEHICLE MAKES A CLICKING NOISE, THE SERVICE ENGINE SOON LIGHT ILLUMINATES AND THE VEHICLE SHUTS OFF. THE CONTACT HAS TO WAIT A MOMENT TO RESTART THE VEHICLE. THE VEHICLE ALSO STALLS WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS DIAGNOSED BY AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES AND THE FAILURES STILL RECURR. THE DIAGNOSIS WAS TO REPLACE THE POWER STEERING MAGNETS AND REPLACE THE POWER PACK. THE REPAIRS WERE MADE AND THE VEHICLE IS STILL NOT SAFE TO DRIVE. THE POWER STEERING SHORTS OUT AT RANDOM. THE INSTRUMENT PANEL SHOWS AN ERROR LIGHT FOR THE POWER STEERING. AFTER THE VEHICLE WAS REPAIRED MULTIPLE TIMES THE FAILURES STILL RECURR. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANICS AND AUTHORIZED DEALERS. THE POWER STEERING FAILURE WAS NOT ABLE TO BE DIAGNOSED. THE CONTACT WAS ALSO INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLEWOULD RECEIVE THE RECALLED REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50000 AND THE CURRENT MILEAGE WAS 63000. DYD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569017March 13, 2014
FUEL SYSTEM, GASOLINE
SMELLED GAS LEAKING FOR A FEW WEEKS EVERY TIME WE WOULD FILL UP. JUST ASSUMED IT WAS SPILLAGE. FINALLY NOTICED DRIPS OF GAS UNDER CAR THEN A WHOLE TANK OF GAS ENDED UP ON MY DRIVEWAY. CAR WOULD ALSO INTERMITTENTLY NOT START, PRESUMABLY DUE TO FUEL LEAKAGE. HAD REPAIR DONE BY PRIVATE MECHANIC WHO DETERMINED FUEL LINES HAD COMPLETELY RUSTED THROUGH. SATURN SAYS NOT RESPONSIBLE DUE TO THE ORIGINAL RECALL ONLY INVOLVING A RUSTED FUEL FILTER, HOWEVER THIS WAS AN IMMEDIATE FIRE/SAFETY THREAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569131March 13, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT WOULD NOT START ON MULTIPLE OCCASIONS. THE CONTACT WAITED FOR A BRIEF MOMENT AND THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WOULD NOT START AT RANDOM. THE BATTERY WAS REPLACED DUE TO THE IGNITION PROBLEM WITH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) AFTER THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569124March 13, 2014
POWER TRAIN, SEAT BELTS
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT OUT OF GEAR. THE VEHICLE WAS INSPECTED BY THE CONTACT WHO DIAGNOSED THAT THE CLUTCH PEDAL AND THE CLUTCH MASTER CYLINDER NEEDED TO BE REPLACED. IN ADDITION, THE PLASTIC GUIDE FOR THE SEAT BELT ON BOTH THE DRIVER AND PASSENGER SIDE BROKE CAUSING THE SEAT BELT TO LIE ON THE NECK INSTEAD OF ACROSS THE CHEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568087March 10, 2014
ELECTRICAL SYSTEM, STEERING
AS I WAS COMING UP TO A TRAFFIC CIRCLE, MY GEARS LOCKED UP AND POWER STEERING WENT OUT, RESULTING IN A CRASH INTO THE TRAFFIC CIRCLE MEDIAN, TOTALING THE FRONT OF MY VEHICLE. VEHICLE IS STILL IN THE SHOP AWAITING MAINTENANCE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567764March 7, 2014
AIR BAGS, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 50,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567606March 6, 2014
ELECTRICAL SYSTEM, SUSPENSION
WHILE DRIVING IN HEAVY TRAFFIC ON RT 95 CAR STALLED AND IT TOOK A FEW MINUTES TO RESTART. HAVE A TERRIBLE TIME STARTING THE CAR IN MORNING AND ITS NOT THE BATTERY AS ITS ABOUT YEAR OLD. I THOUGHT IT MIGHT BE THE COLD WEATHER BUT SOMETIMES IT STARTS SOMETIMES IT DOESN'T. I NEVER KNOW WHETHER ITS GOING TO START. WHEN THIS HAPPENS IT SOUNDS DEAD. I THINK THERE IS A PROBLEM WITH THE IGNITION SWITCH. HAVE TALKED TO OTHER SATURN OWNERS WHO HAVE SAME PROBLEM AND THEY SAID A RELAY SWITCH CURED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566659March 2, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
12/14/2006 - 03/2014 - IGNITION SWITCH PROBLEMS OFF/ON - CAR WON'T START. FIRST TIME WON'T START, WAIT 15 MINUTES MOST OF THE TIME WILL THEN START IF NOT THEN WAIT 30 MINUTES THEN WILL START. THERE ARE OTHER TIMES THAT IT WILL START THEN "DIE" THEN START AFTER PARKING AT A STORE (GROCERY, LIBRARY, ETC... NOT AT AN OVER NIGHT WAIT). WHEN CHANGE OIL AT A DEALERSHIP I HAVE TOLD THEM THAT PROBLEM BUT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR NOT STARTING. IT HAPPENS OFF AND ON. MOST OF THE TIME THAT HAPPENS WHEN WEATHER IS COLD BUT HAS HAPPENED IN WARM WEATHER TOO JUST NOT AS MUCH. AGAIN, DEALERSHIPS NEVER FINDS THE PROBLEM BECAUSE IT ONLY HAPPENS OFF AND ON FOR THE LIST EIGHT (8) YEARS! SO AT 60 YEARS OLD I COULD BE STUCK IN VERY COLD OR VERY HOT WEATHER FOR 15 - 45 MINUTES AND IT MAY NOT BE SAFE! NOW HAVE 39,189 MILES ON MY CAR WITH THE SAME 3,918 MILE PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568433February 27, 2014
UNKNOWN OR OTHER
THE TIMING CHAIN HAS BUSTED WHILE DRIVING HOME FROM WORK. THE ENGINE JUST STOPPED OUT OF NOWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565934February 26, 2014
ELECTRICAL SYSTEM
MY 2004 SATURN ION INTERMITTENTLY WILL NOT RELEASE THE KEY FROM THE ACC POSITION AS WELL AS WHEN TRYING TO START IT THE SECURITY SYSTEM WILL INTERMITTENTLY KEEP THE CAR FROM STARTING, I WILL GO TO START THE VEHICLE AND THEN IT WILL START TO CRANK THEN SHUT DOWN, I HAVE TO WAIT 10 MIN THEN THE CAR WILL START. IT IS STARTING TO HAPPEN MORE FREQUENTLY AND I SEEN THE JUST DID A RECALL ON 2/25/2014 ON IGNITION SWITCHES FOR MY YEAR AND MODEL OF SATURN BUT MY VIN WAS NOT INCLUDED AND I CAN SEE THAT SEVERAL COMPLAINTS HAVE BEEN PUT IN AND THIS IN MANY CASES WAS JUST A START TO WHAT OTHER PEOPLE HAVE INCURRED @ SOME POINT MOST OTHER PEOPLE COMPLAIN EVENTUALLY THEN CANNOT GET THE ENGINE TO STOP RUNNING. I AM TRYING TO FIND OUT WHY MY VIN IS NOT INCLUDED IN THIS RECALL AS I JUST TOOK MY VEHICLE TO THE SHOP COINCIDENTALLY FOR THIS PROBLEM AS THEY TOLD ME WAS THE IGNITION SWITCH BUT DID NOT HAVE THE FUNDS TO REPAIR IT. THIS TO ME IS ABSURD WHEN YOU SEE THE AMOUNT OF COMPLAINTS AND NOW I FIND OUT 13 PEOPLE HAVE DIED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563263February 6, 2014
STRUCTURE:BODY
THE OUTSIDE WINDOW WEATHER STRIPPING IS WARPING AND CRACKING CAUSING JAGGED EDGES. IT STARTED TO RIPPLING ON THE FRONT DOORS NOW IT IS STARTING TO DO IT ON THE REAR DOORS. I HAD TO JUST REPLACE WEATHER STRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562308January 31, 2014
ELECTRICAL SYSTEM
IT TURNS OUT SATURN ION IGNITION SWITCHES CAME WITH A FLAW FROM THE FACTORY, EXCESSIVE GREASE WITH POOR COLD WEATHER PERFORMANCE.THE PASSLOCK ISSUE PRESENTS ITSELF AS YOUR CAR SUDDENLY NOT STARTING. SUFFICE IT TO SAY IF THERE'S NO OBVIOUS REASON FOR YOUR VEHICLE TO NOT START, IT'S PROBABLY PASSLOCK RELATED. IF YOU'VE NOTICED THAT WAITING A FEW MINUTES SEEMS TO HELP, THAT'S THE CLINCHER. TEN MINUTES IS THE MAGIC NUMBER, THAT'S WHEN THE COMPUTER RESETS. IF YOU WERE CHARGED FOR A NEW BATTERY, STARTER, IGNITION SWITCH OR A TOW I SUGGEST YOU NOT LET THE ISSUE DROP, IT WASN'T YOUR FAULT OR RESPONSIBILITY. GM SHOULD TAKE RESPONSIBILITY. FORGETTING THE UNPLEASANTNESS OF BEING STRANDED IN 10 MINUTE INCREMENTS (ALSO, THE CAR FAILS TO START SEVERAL TIMES IN A ROW, AS LONG AS 40 MINUTES BEFORE) THIS IS A SAFETY ISSUE THAT SHOULD BE DEALT WITH ACCORDINGLY. CALLING THE PROBLEM A SAFETY ISSUE MIGHT SEEM LIKE A STRETCH BUT LET'S THINK FOR A MOMENT. WHAT IF YOU'RE TRYING TO FLEE AN EMERGENCY SITUATION (STALKER, LANDSLIDE, FIRE, FLOOD, ETC.) AND YOUR CAR FAILS TO START? WHAT IF IT'S -10 OUTSIDE AND YOUR CAR WON'T START? YOU'RE NOW STUCK IN A FREEZING CAR FOR A MINIMUM OF 10 EXTRA MINUTES, GOING INSIDE ISN'T ALWAYS AN OPTION! LEAVING ASIDE THE SAFETY EXAMPLES, THINK OF EVERYDAY LIFE, TODAY IS BIG MEETING DAY, YOU'RE READY TO LEAVE AND... CAR WON'T START. SAFETY & RELIABILITY ARE TWO (2) KEY ITEMS DEFINITELY FAILING IN ORDER FOR DRIVING TO AND FROM ANY DESTINATION. I FEEL GM/SATURN SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT. AS FAR AS I KNOW, THERE HAS BEEN NO NOTIFICATION FROM GM/SATURN REGARDING THIS DEFECT. WITH THE RECENT FIX, I PAID $550.00 FOR THE REPAIR OF THE IGNITION SWITCH, NEW BATTERY, STARTER AND PLUGS, WHICH ALL NEEDED TO BE CHANGED DUE TO THE STRESS & STRAIN OF THIS "STARTING" ISSUE. I WOULD APPRECIATE REIMBURSEMENT OF THE AMOUNT STATED. PLEASE REPLY...[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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