Ram 5500 Service Bulletins (2016)

313 manufacturer communications on file.

• August 21, 2015•Document ID: 10149031

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  12395

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149031-0001.pdf↗
• August 21, 2015•Document ID: 10149021

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  68317270A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149021-0001.pdf↗
• August 20, 2015•Document ID: 10149030

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  12357

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149030-0001.pdf↗
• August 20, 2015•Document ID: 10149029

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR; SERVICE BRAKES, AIR:DISC:ROTOR

  Mfr Comm. #:

  12351

  Date Added:

  November 26, 2018

  Manufacturer:

  DODGE

  Summary

  Inspection and Return:Brake Rotor-52121050AA

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149029-0001.pdf↗
• August 20, 2015•Document ID: 10149020

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  68258392A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149020-0001.pdf↗
• August 19, 2015•Document ID: 10149019

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  68232369A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  HVAC Blower and Wheel HVAC blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149019-0001.pdf↗
• August 18, 2015•Document ID: 10149028

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  12312

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING LT:04805839AD

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149028-0001.pdf↗
• August 18, 2015•Document ID: 10149018

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  68224166A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149018-0001.pdf↗
• August 17, 2015•Document ID: 10149027

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

  Mfr Comm. #:

  12272

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Inspection and Return: Brake Rotor - PN 04779884AC

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149027-0001.pdf↗
• August 17, 2015•Document ID: 10149017

  Service Bulletin/Repair Instructions
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  68222862A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149017-0001.pdf↗
• August 16, 2015•Document ID: 10149016

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  68211004A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149016-0001.pdf↗
• August 15, 2015•Document ID: 10149015

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

  Mfr Comm. #:

  68210300A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell (248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149015-0001.pdf↗
• August 14, 2015•Document ID: 10149026

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

  Mfr Comm. #:

  12253

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Inspection and Return: Brake Rotor - PN 68188899AA

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149026-0001.pdf↗
• August 14, 2015•Document ID: 10149014

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  68174064A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to [email protected]. Thank you.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149014-0001.pdf↗
• August 13, 2015•Document ID: 10149013

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT

  Mfr Comm. #:

  68140664A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Compressor HVAC compressor is inoperative. Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149013-0001.pdf↗
• August 12, 2015•Document ID: 10149025

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

  Mfr Comm. #:

  12213

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Inspection and Return: Brake Rotor - PN 04779712AA

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149025-0001.pdf↗
• August 12, 2015•Document ID: 10149012

  Service Bulletin/Repair Instructions
  POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); POWER TRAIN

  Mfr Comm. #:

  68090604A

  Date Added:

  November 26, 2018

  Manufacturer:

  DODGE

  Summary

  Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149012-0001.pdf↗
• August 11, 2015•Document ID: 10149011

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  68080819A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: [email protected]~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to [email protected]

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149011-0001.pdf↗
• August 10, 2015•Document ID: 10149010

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

  Mfr Comm. #:

  68079375A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to [email protected]~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149010-0001.pdf↗
• August 9, 2015•Document ID: 10149009

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:CRUISE CONTROL

  Mfr Comm. #:

  56046094A

  Date Added:

  November 26, 2018

  Manufacturer:

  RAM

  Summary

  Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10149009-0001.pdf↗