Pontiac Grand AM Complaints (2002)

395 consumer complaints on file.

#10694556January 6, 2016
ELECTRICAL SYSTEM
2002 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND SEEKS REIMBURSEMENT. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811192December 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WHILE SLOWING DOWN TO GET OFF THE RAMP WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD IN ORDER FOR THE VEHICLE TO STOP. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779127October 1, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE FRONT AND REAR TURN SIGNAL LAMPS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 03/18/16*LJ THE CONSUMER STATED THE SIGNAL SWITCH WAS REPLACED. UPDATED 03/22/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778146September 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CYLINDER IN THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT ALSO STATED THAT PRIOR TO THE RECALL REPAIR BEING PERFORMED SHE HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683312September 23, 2015
ELECTRICAL SYSTEM
2002 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED ON JUNE 3, 3014, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR SHOP RECOMMENDED THE CONSUMER VISIT THE DEALER, BECAUSE A RECALL HAD BEEN ISSUED FOR THE PROBLEM. THE DEALER INFORMED THE CONSUMER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER RETURNED TO THE REPAIR SHOP, WHERE HE HAD THE IGNITION LOCK CYLINDER HOUSING REPLACED AT HIS EXPENSE. THE CONSUMER RECEIVED THE IGNITION RECALL NOTICE IN OCTOBER 2014. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745890August 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTAC STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE FAILED TO RESTART AFTER SHUTTING OFF THE ENGINE. THE FAILURE WAS NOT EXPERIENCED BEFORE THE RECALL WAS SERVICED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND, UPON RECHARGING THE BATTERY, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744051July 27, 2015
ELECTRICAL SYSTEM
WHEN TRYING TO TURN ON MY CAR IT WONT START AND A SECURITY MESSAGE TURNS ON ON DASHBOARD.I ALWAYS HAVE TO WAIT ATLEAST 10 MINUTES FOR THE SECURITY MESSAGE TO DISAPPEAR,BUT LATELY IT DOES IT TWICE IN A ROW CAUSING ME TO WAIT 20-25 MINITES FOR THE ENGINE TO TURN ON. ALSO THE CAR TURNS OFF WHILE ON PARKED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726457June 21, 2015
ELECTRICAL SYSTEM
WHEN I TRY TO START THE CAR THE SECURITY LIGHT COMES ON KEEPING THE CAR FROM STARTING SO I HAVE TO TURN THE SWITCH TO THE ON POSTION AND WAIT 10-15 MINUTES TO GET IT TO START AND IT'S AN ON GOING THING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716295May 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER THE RECALL. THE CONTACT FELT THAT THE RECALL REMEDY WAS NOT A PERMANENT REPAIR FOR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715367May 8, 2015
STEERING
MY PONTIAC'S IGNITION KEY HAS FALLEN OUT OF THE IGNITION ON AT LEAST THREE SEPARATE OCCASIONS WHILE I'M DRIVING/TURNING. IN ADDITION TO THE KEY FALLING OUT OF THE IGNITION, THE STEERING WHEEL BECOMES HARD TO STEER AND I HAVE TO USE THE EMERGENCY BRAKE TO STOP. THE MOST RECENT INCIDENT TOOK PLACE ONE DAY AFTER MY CAR WAS SERVICED AT A LOCAL GM DEALER IN RELATION TO THE 14350 UNINTENDED IGNITION KEY ROTATION POST CARD I RECEIVED IN THE MAIL. I DID CALL THE GM DEALER TO REPORT THAT THE CAR WAS PRODUCING THE SAME HIGH RISK ISSUES AND THAT I COULD COME UP THERE AND SHOW THEM THIS SAME PROBLEM WHILE THEIR STAFF IS ALSO IN THE CAR. I WAS TOLD " WE FIXED THE RECALL PROBLEM YOU MUST HAVE ANOTHER ISSUE THAT IS NOT COVERED UNDER THIS RECALL." I AM WILLING TO RECORD AND UPLOAD VIDEO FOOTAGE TO YOUTUBE OR A GM SITE THAT ACCEPTS VIDEOS SO GM CORPORATION CAN ASSESS MY ISSUES REMOTELY. THANKS IN ADVANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715014May 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/17/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712616April 24, 2015
ELECTRICAL SYSTEM, ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE REAR WHEELS SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE REAR DRIVER SIDE CRASHED INTO A CURB, DEFLATING THE TIRE. THE AIR BAGS FAILED TO DEPLOY. THE ABS AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT DID NOT SUSTAIN ANY INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10706611April 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH WOULD REMAIN STUCK. IN ADDITION, THE KEY COULD BE REMOVED AND THE ENGINE WOULD REMAIN POWERED ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703154April 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE ANTI THEFT LIGHT ILLUMINATED ON THE INSTRUMENT PANEL, WHICH PREVENTED THE VEHICLE FROM STARTING. THE CONTACT DID NOT EXPERIENCE THE FAILURE UNTIL AFTER THE REPAIR WAS PREFORMED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE KEY WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700671March 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND AM. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE STALLED WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED FEMUR AND KNEECAP FRACTURES AND WHIPLASH INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PERSON THAT WAS IN THE OTHER VEHICLE SUSTAINED NUMEROUS INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT STATED THAT NO NOTIFICATION WAS RECEIVED UNTIL MONTHS AFTER THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/28/15*CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10694233March 14, 2015
ELECTRICAL SYSTEM
I HAVE HAD MY CAR SINCE NOVEMBER 2014. I GO INTO THE MALL FOR A FEW HOURS AND COME BACK OUT TO START MY CAR AND THE KEY WOULD NOT TURN IN THE IGNITION. I TURNED THE STEERING WHEEL AND EVERYTHING ELSE I COULD THINK OF. STILL NOTHING... I HAVE IT TOWED TO A GMC ( WINEGARDNER BRANDYWINE MARYLAND).. THEY TELL ME I NEED A NEW IGNITION LOCK CYLINDER ( $851.00) BECAUSE I CAN NOT AFFORD THAT HEFTY REPAIR I HAVE IT SENT TO MY PERSONAL MECHANIC AND THE CAR TURNS ON PERFECTLY FOR HIM. I DON'T UNDERSTAND HOW A CAR CAN GO A WEEK AND A HALF WITHOUT TURNING ON. MULTIPLE PEOPLE TRIED THE KEY AND THEN THE CAR TURNS ON. I DON'T FEEL SAFE DRIVING THIS CAR AT ALL. AFTER LOOKING AT RECALLS AND OTHER COMPLAINTS THIS CAR IS GARBAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691006February 27, 2015
AIR BAGS, STRUCTURE:BODY, ENGINE
I WAS DRIVING ALONG I-90 EAST GOING THROUGH SOUTH DAKOTA. THE WEATHER WAS BAD AND THE ROAD WAS ICY AND VERY SLICK. THERE WAS AN 18 WHEELER THAT ROLLED OVER ON THE ROAD AND I DID NOT SEE IT UNTIL IT WAS TOO LATE. THERE WERE ABOUT 10 CARS IN BACK OF THE TRUCK AND I COULD NOT STOP. I HAD A HEAD ON COLLISION WITH THE BACK END OF A 1 TON TRUCK. IT DID NOT DO ANY DAMAGE TO THE TRUCK BUT IT COMPLETELY TOTALED MY CAR. I HIT THE WINDSHIELD WITH MY HEAD , LEFT ARM AND HAND. I SUFFERED SERIOUS INJURIES AND MY HEAD HIT THE WINDSHIELD AND CRACKED IT THE SIZE OF A GRAPEFRUIT BEFORE THE AIR BAGS DEPLOYED. THEY DID NOT DEPLOY UNTIL AFTER I WAS SERIOUSLY INJURED WHICH IS BS. I WAS TAKEN TO THE HOSPITAL AND AN XRAY OF MY HEAD WAS NEVER DONE. THEY TOOK AN XRAY OF MY ARM AND HAND AND SAID I HAD A CONTUSION. MY HEAD WAS BIG AND SWOLLEN AND SO WAS MY ARM AND HAND AND I HAD HEADACHES FOR A MONTH AND A HALF AND I STILL DON'T FEEL VERY WELL SINCE THE ACCIDENT. I TRIED TO FILE A CLAIM AGAINST GM FOR THE DEFECTIVE AIR BAGS ON THE CAR AND THEY WONT DO ANYTHING ABOUT IT. THE ACCIDENT HAPPENED IN STURGIS SD AND THE STATE PATROL DETERMINED THAT THE DRIVER AT FAULT WAS THE DRIVER OF THE 18 WHEELER TRUCK. I GOT NO COMPENSATION WHATSOEVER FROM THE ACCIDENT AND THE TOW COMPANY ENDED UP STEALING MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10690654February 25, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
THIS HAS BEEN REPORTED TO GM BY CERTIFIED MAIL 4/14/2014 TO GM HEADQUARTERS, PO BOX 33172, DETROIT MI 48232 ATTN: PONTIAC IGNITION PROBLEMS ETC. - ADDRESS GIVEN TO OME BY MS. CORINA ON 4/14/14 REF#[XXX], SHOWING BETWEEN 3/19/11 AND 10/22/13 IGNITION MODULE & COIL, SECURITY SYSTEM SHUTDOWN, IGNITION STARTER SWITCH/LOCK/TUMBLER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLDER, WINDOW REG/MOTOR/HOLDER (HAPPENED SEVERAL TIMES AND HAD TO REPLACED SEVERAL TIMES). REPORTED TO DOTVSH ON 7/6/14 CALL REF#[XXX], OFFICE DEFECT INV #[XXX]. NEVER HAVE RECEIVED ANY RESULT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663870February 10, 2015
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
2002 PONTIAC GRAND AM. CONSUMER STATES VEHICLE HAVE MANY PROBLEMS INCLUDING CAR SHUTTING OFF AT ANY TIME WHILE IN MOTION. *TA THE CONSUMER STATED THE ENGINE AND TRANSMISSION MOUNTS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680856February 3, 2015
ENGINE
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLES DECELERATED AND BEGAN TO SPUTTER WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THERE WAS A FOUL SMELL IN THE VEHICLE. THE VEHICLE WAS POWERED OFF AND BACK ON BEFORE IT RESUMED NORMAL FUNCTION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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