Nissan Quest Complaints (2004)
445 consumer complaints on file.
- #10169553September 28, 2006TIRES
10/04 PURCHASED A NISSAN QUEST SL MINIVAN. TIRES ON IT ARE GOODYEAR EAGLE LS2 SIZE 225/65-HR16. LATE 12/04 OR EARLY 1/05 NOT ABLE TO NAVIGATE A 15 DEGREE GRADE IN 3 INCHES SNOW. CONTACTED DEALER TO NO AVAIL. CONTACTED NISSAN. TOLD TO CONTACT GOODYEAR. GOODYEAR SAID THEY WOULD REPLACE THE TIRES WITH A BETTER TIRE, BUT IN A DIFFERENT SIZE, AS ONLY TIRE MADE IN THE ORIGINAL SIZE WAS AND IS A GOODYEAR EAGLE LS2. THIS ACTION HOWEVER HAD TO HAVE BLESSING OF NISSAN. NISSAN BALKED STATING IF I CHANGED TIRE SIZE AND ANYTHING HAPPENED THAT THEY DETERMINED WAS CAUSED BY TIRE SIZE CHANGE, THE "WARRANTY" WOULD BE VOID ON THE VEHICLE. I WAS NAIVE AND BOUGHT THIS. BUT ALL THE WHILE, THE DEALER, NISSAN AND GOODYEAR SAID THEY HAD NO SUCH PROBLEMS WITH THIS TIRE. NOW TWO YEARS DOWN THE ROAD I FIND HUNDREDS OF COMPLAINTS REGARDS THIS ISSUE AND MORE, ONE OF WHICH THE TIRES WEAR OUT PREMATURELY, AND AND "H" RATED TIRE ON A MINIVAN IS REDUNDANT. FIRST TIME THIS HAPPENED MY WIFE WAS IN HEAVY TRAFFIC. SHE COULD HAVE BEEN INJURED OR KILLED. YET NISSAN AND/OR GOODYEAR ARE NOT BEING HELD ACCOUNTABLE FOR AN ENGINEERING/DESIGN FLAW, THAT NEEDS TO BE CORRECTED. GOODYEAR SHOULD HAVE TO MANUFACTURER OTHER TIRES IN THIS SIZE AND IN AN "H" RATING SO BUYERS/OWNERS PRESENT AND PAST HAVE A CHOICE WHEN REPLACING. WE CAN GO TO A 235/60-16 IN A "T" RATED TIRE THAT HAS MUCH BETTER RATINGS THAN THE ORIGINALS AND/OR OTHER "H" RATED TIRES IN THE NEW SIZE. BUT DEALERS AND TIRE MANUFACTURERS THROUGH COLLUSION ARE TRYING TO DISCOURAGE REPLACING THESE WITH "T" RATED TIRES. INSTEAD INSISTING THEY BE REPLACED WITH "H" RATED TIRES, THAT ARE MUCH MORE EXPENSIVE, AND HAVE ONLY SIMILAR TRACTION RATINGS WITH REGARD TO HYDROPLANING, WET, LIGHT AND HEAVY SNOW THAT DO THE ORIGINALS. THE NHTSA SHOULD HAVE ALREADY BEEN ON THIS LIKE STINK ON CRAP, BUT I FAIL TO SEE ANY MENTION OF ANY SUCH INVESTIGATION ON YOUR WEB SITE. COME ON, DOESN'T OUR TAX DOLLARS PAY FOR THIS? *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167909September 11, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ARE BAD. HAD THE FRONT ONES REPLACED WHEN THE VEHICLE WAS AT 4000 MILES. AT 16000 MILES WERE WARPED AGAIN, AS WELL AS THE REAR ONES. ALL 4 WERE TURNED AND NEW BRAKE PADS PUT ON AT APPROXIMATELY 24000 MILES. AT APPROXIMATELY 29000-30000 MILES, ALL 4 WERE WARPED AGAIN. NEW ROTORS PUT ON THE FRONT ONLY(DUE TO THE OUTRAGEOUS COST OF NEW ONES), AND IT HAS NOW ONLY BEEN A FEW THOUSAND MILES AND I BELIEVE THE FRONT ROTORS ARE STARTING TO GO BAD AGAIN. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10165220August 11, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE STARTED OUT WITH FRONT END VIBRATIONS DRIVING HOME FROM THE DEALERSHIP. BROUGHT IN AND THEY BALANCED TIRES. PROBLEM CAME BACK, THEY THEN RESURFACED THE ROTORS, HOWEVER THE PROBLEM RETURNED AND THEY REPLACED 2 ROTORS WHEN THE VEHICLE WAS 1 YEAR OLD. THE PROBLEM HAS NOW RETURNED. I BROUGHT THE VEHICLE TO THE DEALERSHIP FOR REPAIR. I AM BEING TOLD THAT I NEED 4 NEW ROTORS AND THAT THE ROTORS ARE WARPED. THIS IS A SAFETY ISSUE THAT IS A MANUFACTURERS DEFECT AND IS ENDANGERING OUR LIVES AND OTHERS OUT THERE. THE DEALERSHIP ONLY RESURFACED THE 2 FRONT ROTORS. THEY ARE ALL STILL WARPED. MY VAN IS NOT YET 2 YEARS OLD. MANUFACTURER DOES NOT WANT TO ACKNOWLEDGE A DEFAULT. I HAVE NEVER HEARD OF CHANGING THE ROTORS ON A VEHICLE EVERY 6 MONTHS TO A YEAR. WE DO NOT WANT THERE TO BE A STATISTIC OF INJURIES OR DEATHS CAUSED BY A MANUFACTURERS DEFECTIVE BRAKING SYSTEM THAT CANNOT BE RECTIFIED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10165280August 11, 2006AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PASSENGER SEAT OCCASIONALLY STAYS LIT WHEN ADULT IS IN FRONT PASSANGER SEAT. WHICH MEANS THAT THE AIR BAGS WILL NOT DEPLOY (SAFETY FEATURE FOR CHILDREN IN FRONT SEAT)SCHEDULED TO BRING CAR IN TO NISSAN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10163544July 26, 2006ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL:CRUISE CONTROL, STRUCTURE:BODY:HATCHBACK/LIFTGATE, STEERING, VISIBILITY:WINDSHIELD WIPER/WASHER
IT IS IN THE SHOP RIGHT NOW FOR ISSUES WITH HANDLING, THE LIFTGATE ARM COMING OUT OF THE DOOR, ABS, SLIP, TRACTION LIGHTS ARE ON ALL THE TIME, CRUISE CONTROL IS INOPERABLE, REAR WIPER ASSEMBLY HAS BROKEN FOR THE SECOND TIME, FRONT WASHER FLUID IS NOT WORKING. MOST NOTABLY ARE THE ISSUES WITH THE LIFTGATE AND HANDLING. WE TOOK THE VEHICLE INTO THE DEALER SEVERAL MONTHS AGO FOR BOTH ISSUES. OUR LIFTGATE WOULD NEVER OPEN ON THE FIRST TRY. THEY CHECKED INTO IT AND KEPT THE VEHICLE FOR SEVERAL DAYS. WE WERE GIVEN A RENTAL AND TOLD THEY WOULD PAY FOR IT AND IN THE END THEY CHARGED OUR CREDIT CARD FOR IT. THEY HAD A TECH FROM NISSAN FLY OUT TO LOOK AT IT. THEY INFORMED US THAT THEY WERE WAITING ON PARTS. WE PICKED UP THE VEHICLE AND NEVER HEARD FROM THEM AGAIN. THE OTHER DAY I WENT OUT TO OPEN THE DOOR. IT HAD PULLED THE MOLDING LOOSE AND I COULD SEE METAL SHAVINGS AT THE END OF THE STRUT. WE HAVE HAD IT IN WITH COMPLAINTS ABOUT THE HANDLING BEFORE. WE SUSPECTED THAT THE ROTORS WERE TO BLAME. EVERY TIME WE BROUGHT THIS UP WE WERE TOLD THAT WASN'T THE CASE. WE WERE TOLD TO REPLACE THE BRAKES TO SOLVE THE ISSUE. WE THEN REPLACED ALL FOUR TIRES. NOTHING HAS SOLVED THE PROBLEM. WHEN DRIVING ON THE HIGHWAY THE STEERING WHEEL SHAKES AND THE VEHICLE SHUDDERS WHEN THE BRAKES ARE APPLIED. IT HAS BEEN DOING THIS SINCE APPROXIMATELY 15,000 MILES. THE AC BLOW HOT IF YOU SIT FOR MORE THAN A FEW MINUTES WITH THE ENGINE RUNNING. IF YOU REV THE ENGINE, IT JUST BLOWS HOTTER. YOU HAVE TO DRIVE AROUND FOR SEVERAL MINUTES TO GET THE AC TO BLOW COLD AGAIN. WE ARE LESS THAN HAPPY WITH NISSAN'S CUSTOMER SERVICE. WE HAVE CALLED THEM SEVERAL TIMES AND EMAILED AND HAVE HAD NO RESOLUTION ON ANY COMPLAINT. WE HAVE BEEN TOLD BY THEM THAT A REP WILL CALL US AND IT HAS NEVER HAPPENED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10161437July 5, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
PREMATURE BRAKE PAD WEAR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10161488July 5, 2006STRUCTURE:BODY:DOOR
THE AUTOMATIC SLIDING SIDE DOOR ON MY 2004 NISSAN QUEST VAN CLOSES SUDDENLY AND WITHOUT WARNING -- PINNING THE PERSON ENTERING/LEAVING THE VEHICLE, OR THE PERSON WHO IS LEANING INTO THE VEHICLE BETWEEN THE DOOR FRAME AND A CONTINUING-TO-CLOSE- DOOR. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10161163June 30, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON AUGUST 5, 2005, AFTER 16,328 MILES AND SEVERE SHAKING WHEN BRAKING, DEALER TOLD ME HE HAD TO REPLACE FRONT ROTORS. THREE MONTHS LATER, LIGHT SHAKING BEGAN AGAIN. AFTER PERIOD OF DISUSE FOR THREE MONTHS, SHAKING BECAME WORSE AND DEALER TOLD ME HE HAD TO CUT ROTORS AGAIN (NOW I REALIZED THEY WEREN'T REPLACED.) HOWEVER, HE SAID, IT WAS NO LONGER IN THE WARRANTY. IT WAS A RESULT OF MY DRIVING. I'VE HAD THREE NISSANS BEFORE THIS AND NEVER HAD A PROBLEM WITH BRAKES. ROTORS CUT TWICE IN 30,000 MILES? I DON'T THINK SO. THIS IS ONLY ONE OF THE PROBLEMS I HAVE HAD WITH THIS QUEST. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10161065June 29, 2006TIRES:TREAD/BELT
2004 NISSAN QUEST, PREMATURE FAILURE OF TREADS ON TIRES, TIRES HAVE NO TREAD WARRANTY AND A MONOPOLY EXISTS ON TIRE REPLACEMENT AS IT IS A SPECIAL MADE TIRE SIZE FOR NISSAN. BASICALLY TIRES ARE WORN OUT AT ONLY 33,000 MILES. GOODYEAR APPARENTLY MADE THESE TIRES DESIGNATED AS SPORTS TIRES BUT PLACED THEM ON A MINI VAN APPARENTLY JUST FOR NISSAN IN THE SIZE 225/65/16. HAVE BEEN UNABLE TO LOCATE ANY OTHER MANUFACTURER WHO MAKES THIS SIZE SO IT APPEARS TO BE A NISSAN/GOODYEAR EXCLUSIVE AND THUS A MONOPOLY ON THESE TIRES. GOODYEAR NOR NISSAN PROVIDE ANY TREAD WARRANTY THAT I'VE BEEN ABLE TO DETERMINE. GOODYEAR SAID DIRECTLY THAT THEY DO NOT PROVIDE A TREAD WARRANTY ON THIS TIRE. GOODYEAR INDICATES EXPECTED LIFE SPAN TO ONLY BE ABOUT 30,000 MILES. THIS WAS NOT INDICATED WHEN VEHICLE WAS PURCHASED AND NOT WHAT YOU WOULD EXPECT AS NORMAL TO REPLACE TIRES EVERY YEAR TO EVERY YEAR AND A HALF AT A COST OF OVER $700. I HAVE BEEN UNABLE TO GET NISSAN NORTH AMERICA HEADQUARTERS TO COMMUNICATE TO ME ANY INFORMATION AND LOCAL NISSAN DEALERS ARE ALSO SOMEWHAT CONFUSED OVER THE SIZE. CONSUMERS WHO EXPECT TIRES TO LAST A REASONABLE AMOUNT OF TIME UNDER GOOD DRIVING CONDITIONS DO NOT GET REASONABLE EXPECTATIONS OUT OF THESE TIRES AND MUST RETURN TO NISSAN/GOODYEAR FOR HIGH COST REPLACEMENTS FOR LOW QUALITY TIRES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10160927June 27, 2006LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
PURCHASED THIS VEHICLE 3 MONTHS AGO, USED. WE HAVE HAD NOTHING BUT PROBLEMS SINCE. THE MAIN PROBLEMS ARE: THE ROOF LEAKS, WHETHER IT'S THE SUNROOF OR SOMETHING ELSE CAUSING THE LEAK REMAINS TO BE SEEN. DEALER CLAIMS NO LEAK FOUND, BUT EVERYTIME IT RAINS THERE IS WATER IN THE VAN, WHICH NOW REEKS OF MOLD. THE PASSENGER POWER SLIDING DOOR WILL NOT CLOSE PROPERLY ON THE FIRST TRY. IT KEEPS OPENING UP RIGHT AS IT GOES TO CLOSE. DEALER CLAIMS FIXED BUT STILL HAVE TO MAKE 2 OR 3 ATTEMPTS BEFORE IT WILL FINALLY WORK. DOOR WOULD NOT CLOSE AT ALL 2 TIMES IN THE LAST WEEK. MANUAL OVERRIDE DID NOT RELEASE THE DOOR. AFTER WAITING 5 MINUTES AND TRYING AGAIN, THE DOOR WOULD FINALLY SHUT. THE A/C DOES NOT BLOW OUT COOL AIR ON VERY HOT (OVER 80 DEGREES) DAYS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10160811June 26, 2006TIRES, TIRES:TREAD/BELT
NISSAN & GOODYEAR MONOPOLY ON 2004 QUEST TIRES. IT APPEARS THAT NISSAN CONTRACTED WITH GOODYEAR TO PRODUCE AN OEM PROPRIETARY 225/65/16 TIRE THAT ONLY GOODYEAR CARRIES AND ONLY IN ONE STYLE. WHEN REPLACING THE TIRES CONSUMERS HAVE LITTLE CHOICE BUT TO GO WITH THAT TIRE OR GO WITH A NON MANUFACTURER RECOMMENDED SIZE LIKE 235/60/16 WHICH COULD CAUSE ISSUES SUCH AS SPEEDOMETER READINGS OFF... AS FAR AS I CAN DETERMINE ONLY NISSAN QUESTS USE THIS 225/65/16 TIRE. TREAD WEAR ON THE GOODYEAR OEM TIRE IS VERY POOR CAUSING AN EARLIER THAN EXPECTED REPLACEMENT OF THE TIRES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10160547June 22, 2006STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
2004 NISSAN QUEST SE WITH A MANUFACTURE DATE OF 03/29/04 JUST SPENT 30 TOTAL DAYS IN THE DEALER'S SHOP WHILE CERTIFIED NISSAN SERVICE PERSONNEL AND THE NISSAN TECH SUPPORT PEOPLE WORKED TO IDENTIFY THE CAUSE AND CORRECT RATTLING SLIDING DOORS THAT OPENED WHILE THE VEHICLE WAS OPERATING AT 45 MPH WITHOUT WARNING: DOORS THAT OPEN AND CLOSE CONTINUOUSLY WHILE PARKED UNTIL THE BATTERY IS DEAD; AND DOORS THAT ONCE THEY GET TO FULL OPEN STATUS BEGIN TO CLOSE WITHOUT WARNING AND ARE UNSTOPPABLE. I USE THREE CAR SEATS IN MY VAN AND DOORS THAT OPEN WHILE IN MOTION ARE VERY FRIGHTENING TO EVERYONE BUT SLIDING DOORS THAT SHUT WHILE LITTLE PEOPLE ARE CLIMBING IN AND OUT WITH NOT WAY TO STOP THEM IS MORE OF A LIFE SAFETY ISSUE. I WAS TOLD MY VEHICLE WAS NOT PART OF THE DOOR RECALL 04V186000 BECAUSE IT WAS MANUFACTURED AFTER THEY CORRECTED THE PROBLEM.??? I WILL UPDATE WHEN PROBLEM IS CORRECTED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10160340June 21, 2006FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SEATS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE STEERING WHEEL VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE FRONT ROTORS NEEDED TO BE RESURFACED. MANUFACTURER HAS BEEN ALERTED. THE CONSUMER STATED MULTIPLE COMPONETS SUCH AS THE NAVIGATION SYSTEM, THE GAS TANK, THE FRONT END OF THE CAR AND SEATS. UPDATED 07/17/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10159672June 12, 2006LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2004 QUEST, WHEN IT IS COLD OUT THE SIDE DOORS WONT OPEN, HAVE TO PULL ON THEM HARD AND THEN MAYBE EVENTUALLY THEY WILL OPEN, OR HAVE TO WAIT FOR THE VAN TO WARM UP ON THE INSIDE FOR DOORS TO BE ABLE TO OPEN. NOT A CONVENIENT PROBLEM WHEN CHILDREN NEED TO BE TAKE TO SCHOOL EARLY IN THE MORNING. TAKEN TO DEALERSHIP, AND TECHNICIAN ADVISED ME IT WAS A COMMON PROBLEM AND "DEAL" WITH IT. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10157886May 19, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2004 NISSAN QUEST. EXCESSIVE SHAKE WHILE BRAKING, CONCERN FOR SAFETY PLUS IT WAS QUITE IRRITATING. VEHICLE WAS PURCHASED NEW JANUARY 2005, HAD 29,196 MILES ON IT. REQUIRED THE REPLACEMENT OF THE BRAKE PADS AND TURNING THE ROTORS AT A COST TO ME OF $339.98. DEALER AND MANUFACTURER REFUSED TO COVER IT UNDER THE 36,000 MILE WARRANTY, STATED THIS WAS "NORMAL" AND "NORMAL" MAINTENANCE NOT COVERED UNDER WARRANTY UNLESS A DEFECT IN "MATERIALS AND WORKMANSHIP". I CONTEND WORN OUT BRAKE PADS AND THE NECESSITY TO TURN THE ROTORS AT ONLY 29.196 MILES IS NOT NORMAL AND IS A DEFECT IN MATERIALS AND WORKMANSHIP AND SHOULD BE COVERED. A 2004 LAWSUIT ON NISSAN FOR INFINITI G35 PREMATURE BRAKE DEFECT IS SIMILAR TO MY PROBLEM AND IN THAT LAWSUIT NISSAN AGREED TO COVER REPAIRS UP TO 36,000 AND THAT'S WHAT THEY SHOULD DO IN THIS CASE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155730April 19, 2006LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER'S SIDE SLIDING DOOR,NOT POWERED, WILL OPEN UP WHEN ACCELERATING OR GOING AROUND A CURVE. THE DOOR WILL NOT CLOSE WHEN THE TEMP IS BELOW 32 DEGREES. OBVIOUSLY THIS IS DANGEROUS WHEN MY 6 MONTH OLD INFANT IS IN THE CAR WHEN THE DOOR OPENS UP. THE NISSAN DEALER WAS TOLD ABOUT IT 4 TIMES AND TODAY, AGAIN, IT WAS NOT EVEN LOOKED AT. DOES MY INFANT HAVE TO FALL OUT OF THE CAR BEFORE THIS PROBLEM WILL BE TAKEN SERIOUSLY? HOW DO I GET THIS FIXED? THE RECALL WAS ON THE POWER DOOR AND NOT ON THE OTHER ONE. THERE IS A PROBLEM ON BOTH TYPES OF DOORS AND THIS IS NOT ACKNOWLEDGED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154010March 29, 2006STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
GRINDING NOISE UPON INITIAL START OF DAY AND SEVERAL FAILURES UPON INITIAL START; SLUGGISH AND FEELS LIKE IT'LL CUT OFF ON INCLINE AND ACCELERATION. UPON SEVERAL COMPLAINTS WHEN AUTO WAS A FEW MONTHS OLD REGARDING NOT GOING INTO GEAR AND SLOWING, NISSAN PUT IN SOME COMPUTER CHIP RELATING TO THE TRANSMISSION. THEY CLAIMED THEY COULD NOT DUPLICATE PROBLEM AND SLOWING PROBLLEM CONTINUES. ALSO PROBLEMS WITH DEFECTIVE INTERIOR EQUIPMENT SUCH AS MIDDLE ROW SIDE LIGHTS FALLING OUT RECESSED HOUSING, NO TENSION IN ARM RESTS ,SKIRTS ON MIDDLE SEATS DON'T STAY ATTACHED,MIDDLE PASS SIDE DOOR HARD TO OPEN, RUBBER ON DOOR PULLING APART,MIDDLE DOOR, DRIVERS SIDE,LOOKS OFF TRACK,ETC. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153665March 24, 2006SEATS:MID/REAR ASSEMBLY
DUBLIN NISSAN SERVICE DEPARTMENT WILL NOT REPAIR A RECALL ISSUE ON MY VEHICLE. THIS NISSAN DEALER WAS TO COMPLY WITH A RECALL NOTICE TO REMOVE MY FRONT PASSENGER SEAT AND SHIP IT TO A FACILITY WHICH WOULD MODIFY THE OCCUPANT DETECTION SYSTEM AND THEN RETURN THE SEAT. THIS WAS TO BE A FREE SERVICE. BECAUSE THE VEHICLE WAS INSTALLED WITH AFTER-MARKET LEATHER, TO COMPLETE THE RECALL SERVICE, THE AFTER-MARKET LEATHER NEEDS TO BE REPLACED WITH STANDARD LEATHER BUT DUBLIN NISSAN SERVICE REFUSES TO COMPLY WITH THE RECALL. THIS MAKES MY VEHICLE UNSAFE TO DRIVE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10153158March 20, 2006SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:DOOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
DT*: THE CONTACT STATED THERE ARE MULTIPLE PROBLEMS ASSOCIATED WITH THE VEHICLE. FIRST BEING, THE BRAKES MADE A NOISE WHEN APPLIED. SECOND, WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION REMAINED IN THIRD GEAR. THIS WOULD NOT ALLOW THE VEHICLE TO ACCELERATE PROPERLY, AT ANY SPEED. THIRDLY, THE SLIDING DOOR ON THE PASSENGER'S SIDE OPENED WHILE DRIVING. THE CONTACT WAS ABLE TO CLOSE THE DOOR, ALTHOUGH IT TOOK MUCH FORCE TO DO SO. LASTLY, THE DRIVER AND PASSENGER SIDE VENTS HAD HOT AIR FLOWING THROUGH THEM. THE TEMPERATURE GAUGES WERE ADJUSTED; HOWEVER THE HOT AIR STILL FLOWED. AS A RESULT, THE AIR CONDITIONER WAS TURNED ON IN ORDER TO MAINTAIN A COMFORTABLE TEMPERATURE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION AND SOLUTIONS TO THESE PROBLEMS; HOWEVER THE PROBLEMS COULD NOT BE DUPLICATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10151611March 2, 2006STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED WHILE PRESSING THE BUTTON TO CLOSE THE AUTOMATIC SLIDING DOOR, THE DOOR HIT A PASSENGER. THE DEALERSHIP WAS ALERTED. THEY DETERMINED IT WAS THE WAY THE VEHICLE WAS MANUFACTURED. THE MANUFACTURER WAS ALERTED HOWEVER NO REPAIRS WERE MADE. UPDATED 05/04/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0