Nissan Pathfinder Complaints (2001)

230 consumer complaints on file.

#10008524November 5, 2002
VISIBILITY:GLASS, SIDE/REAR
THE DRIVERS SIDE WINDOW SHATTERED WHILE DRIVING ON THE FREEWAY. THERE WAS NO OTHER VEHICLE IN CLOSE PROXIMITY AND IT DIDN'T SEEM THAT ANY OBJECT HIT THE GLASS PRIOR TO BEING SHATTERED. THERE WAS SOME BRUISES ON THE DRIVERS ARM FROM SHATTERED GLASS. WENT DIRECTLY TO TUSTIN NISSAN SERVICE DEPARTMENT WHO STATED THE GLASS NOT COVERED BY WARRANTY, NO MATTER WHAT HAPPENS. WHILE STILL IN THE DEALER, I CALLED NISSAN CUSTOMER SERVICE AND REPORTED THE INCIDENT. NISSAN REP SAID THAT IT IS NOT POSSIBLE FOR THE GLASS TO SHATTER. I CALLED AGAIN WEEK LATER AFTER FINDING OUT THAT THE SAME INCIDENT HAS HAPPENED TO OTHER PEOPLE DRIVING THE SAME MODEL AND YEAR. I STATED MY SAFETY CONCERNS. NISSAN CUSTOMER SERVICE REP SAID THEY WOULD NOT DISCUSS THE CASE AGAIN AND HUNG UP . *NLM *DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*769304
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#769093October 30, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN FUELING, GAS TANK OVER FILLS AND SPILLS GASOLINE ONTO SIDE OF VEHICLE AND GROUND. THIS IS SERIOUS POTENTIAL FIRE HAZARD AUTOMATIC FUEL SHUT OFF NOT PROPERLY WORKING. IF FUEL SHUT OFF WORKS, GAS GAUGE SHOWS. GAS AMOUNT TO BE SLIGHTLY ABOVE 3/4 FULL. WHEN ATTEMPTING TO FULLY FUEL TANK TO HAVE GAS GAUGE SHOW "F" THEN GASOLINE WILL OVER FLOW. ONLY RECOURSE NOW IS TO DRIVE WITH 3/4 TANK FULL IN ORDER TO PREVENT FUEL SPILLS. TOOK IT TO DEALER. DEALER INDICATED THIS IS NORMAL FOR FRONTIERS AND NOTHING IS WRONG. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768975October 27, 2002
TIRES
TIRES HAVE NO WET TRACTION, THEY SPIN OUT AT LOW RATE OF SPEED LEAVING YOU EXPOSED TO FAST APPROACHING VEHICLES. TIRES ALSO CAUSE VEHICLE TO "FISH TAIL" AND SPIN OUT AT LOW SPEED TURNS, LOSING CONTROL OF THE VEHICLE AND/OR SIDE SWIPPNG A GUARD RAIL AND OR VEHICLE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767533September 21, 2002
TIRES:SIDEWALL
SIDEWALL OF TIRE BLEWOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566322August 22, 2002
VEHICLE SPEED CONTROL
VEHICLE SUDDENLY ACCELERATES WHILE APPLYING BRAKES AND STOPPED OR SLOWED--CAUSING LOSS OF CONTROL OF CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010018May 16, 2002
TIRES
CONSUMER STATES THAT WHILE DRIVING, THE TIRE BLEW OUT. BRIDGESTONE DULLER HT #25565R16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006420March 26, 2002
TIRES
WHILE DRIVING AT 60 MPH THE FRONT END OF THE VEHICLE BEGAN TO SHAKE, TECHNICIAN SERVICED VEHICLE AND NOTICE EXCESSIVE RADIAL RUN OUT ON TIRES (DOT UT6D2K30901 255-65-16). NLM THE CONSUMER IS ASKING REFUND FOR THE EXPENSE PAID FOR THE TIRES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751565September 3, 2001
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (DOT NUMBER: 6A74100 TIRESIZE: P255/65R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749560August 1, 2001
AIR BAGS:FRONTAL
I WAS DRIVING APPROX. 40MPH WHEN A 16 YEAR OLD DRIVER SITTING THE THE TURN LANE COMING FROM THE OPPOSITE DIRECTION PULLED OUT IN FRONT OF ME. I HIT MY BRAKES(ABOUT 20FT OF SKID MARKS) AND PULLED TO THE RIGHT TO AVOID THE OTHER CAR. I HIT THE OTHER CAR IN THE FRONT PASSENGER SIDE THE WENT ABOUT 15 FEET AND HIT A FOUR FOOT BLOCK WALL. MY PATHFINDER FOLLOWED THE WALL ABOUT 12 FEET AND CAME TO A REST ALMOST ON ITS SIDE. I HAD TWO FRONT IMPACTS AND NEITHER AIRBAG OPENED ON EITHER IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#748839July 20, 2001
SUSPENSION:FRONT:SHOCK ABSORBER
BOLT BROKE IN FRONT STRUT TOWER, AND FEEL OFF IN THE DRIVEWAY. WE HAPPENED TO DRIVE 60 MILE TRIP AND SON CALLED AND INFORMED OF THE BROKEN BOLT. WE TOOK TO NISSAN IN MARIETTA, AND GOT NO SERVICE PERIOD. WE HAVE CALLEN NISSAN CUSTOMER SERVICE AND REGISTERED A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892962July 16, 2001
VEHICLE SPEED CONTROL
WHEN PARKING VEHICLE AND WITHOUT PRIOR WARNING VEHICLE SUDDENTLY TOOK OFF . HE HAD TO PUT VEHICLE IN PARK IN ORDER TO STOP. DEALERSHIP WAS AWARE OF PROBLEM . INCIDENT WITH SUDDEN ACELLERATION HAPPENED THREE TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747240June 22, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING TRUCK ON A SIDE STREET, THE REAR DOOR PASSENGER SIDE WINDOW EXPLODED/ SHATTERED. MY DAUGHTER GOT OUT OF THE VEHICLE AND SAW NO PEOPLE OR ANYTHING THAT WOULD CAUSE THIS.I REPORTED THE EVENT TO THE DEALER TO NO AVAIL. THEY CLAIM "IMPOSSIBLE, SOMETHING HAD TO HIT IT". I THEN REPORTED TO NISSAN CUSTOMER HOTLINE, ALSO TO NO AVAIL. THEY CLAIM IT IS NOT COVERED UNDER THE NISSAN WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746865June 14, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2001 PATHFINDER SAFETY ISSUE. THIS PROBLEM PERTAINS TO THE SPACING BETWEEN THE GAS AND BRAKE PEDAL ON THE 2001 NISSAN PATHFINDER. AN ACCIDENT OCCURRED WITH OUR PATHFINDER DIRECTLY RELATED TO THIS PROBLEM. BECAUSE OF THE CLOSE SPACING, THE GAS PEDAL WAS MISTAKEN FOR THE BRAKE PEDAL WHILE ENTERING A PARKING LOT AND THE DRIVER PANICKED AND THE VEHICLE STRUCK A WALL. A SIMILAR PROBLEM OCCURRED WITH ME. WHILE DRIVING INTO A PARKING SPACE, I BRAKED BUT MY FOOT WAS PARTIALLY ON THE GAS PEDAL CAUSING THE VEHICLE TO LURCH. FORTUNATELY, I DISCOVERED THE PROBLEM IN TIME AND PREVENTED AN ACCIDENT. THE ACCIDENT WHICH OCCURRED WAS THE DRIVER'S FIRST "AT FAULT" ACCIDENT IN 25 YEARS OF DRIVING. THE CLEAR DISTANCE BETWEEN THE BRAKE AND GAS PEDAL ON THE PATHFINDER IS 2 3/8". ON OTHER CARS, I MEASURED THE CLEAR DISTANCE AS 3". THIS EXTRA DISTANCE MAKES A SIGNIFICANT DIFFERENCE IN DISTINGUISHING THE BRAKE AND GAS PEDALS. I BELIEVE THAT THIS SPACING IS A DESIGN FLAW IN THE PATHFINDER AND CREATES AN UNSAFE CONDITION. I RECOMMEND THAT NISSAN RECALL THESE VEHICLES AND REPLACE THE EXISTING BRAKE PEDAL AND LEVER ARM WITH A LEVER WHICH IS OFFSET TO INCREASE THE SPACE BETWEEN THE BRAKE AND GAS PEDALS. AT THIS TIME, I WILL DRIVE THIS VEHICLE WITHOUT SHOES OR WEAR A SOFT SOLE SHOE SO THAT I CAN FEEL THE DIFFERENCE WITH THE BRAKE PEDAL AND GAS PEDAL. A HARD SOLE SHOE CAUSES BOTH PEDALS TO FEEL THE SAME, AND BECAUSE OF THE CLOSE PROXIMITY OF THE PEDALS, IS THE SOURCE OF CONFUSION AND SAFETY CONCERN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#745922May 25, 2001
SEATS:FRONT ASSEMBLY:POWER ADJUST, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ON THURSDAY MAY 24, 2001, I WENT TO PICK UP MY PATHFINDER AT CONCORD NISSAN. MY PATHFINDER WAS IN FOR WARRANTY WORK, ON THE POWER CONTROLS FOR THE DRIVER SEAT AND THE CD PLAYER. DEALER HAD INFORMED ME THAT MY 2001 NISSAN PATHFINDER LE, VIN#[XXX], IS READY FOR PICK UP. AS I GO OVER THE REPAIRS, I NOTICE THE FRONT DRIVER SEAT IS NOT BOLTED IN. I GO AND GET THE SERVICE MANAGER, [XXX] , AND WHEN HE COMES OUT, HE REALLY DOES NOT UNDERSTAND WHY I AM UPSET. AS [XXX] STANDS, CHEWING GUM WITH HIS HANDS BEHIND HIS BACK, HE CASUALLY SAYS, EVERYONE MAKES MISTAKES. I TRIED TO GET [XXX] TO SEE WHY IT IS SUCH A BIG CONCERN OF MINE, BUT I WAS UNABLE TO. I EVEN TOLD [XXX] THAT HIS I DO NOT GIVE A [XXX] ATTITUDE WAS UNSETTLING. I ASKED TO SEE IF THE MECHANIC IS QUALIFIED TO THE REPAIRS. I ASKED IF THERE WAS A TORQUE SPECIFICATION FOR THESE BOLTS AND I WAS TOLD, NOT EVERY BOLT HAS TORQUE REQUIREMENTS. THIS DEALERSHIP DID MAKE A HUGE MISTAKE BY NOT BOLTING IN THE DRIVER SEAT. I HAVE ASKED FOR A WRITTEN LETTER OF EXPLANATION OF HOW THIS COULD HAPPEN.THIS MISTAKE COULD HAVE BEEN CATASTROPHIC! BOLTS THAT HOLD A SEAT IN PLACE ARE NOT AN OPTION; THEY WERE ENGINEERED TO BE THERE FOR A REASON. IF THESE BOLTS HAD GONE UNNOTICED A SERIOUS ACCIDENT COULD HAVE OCCURRED, PERHAPS EVEN DEATH. THIS IS A MAJOR SAFETY ISSUE AND AT WHAT POINT IS A REPAIR FACILITY RESPONSIBLE FOR THE QUALITY OF WORK THEY DO AND SAFETY OF THEIR CUSTOMERS?*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886961April 27, 2001
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THERE IS SOME SHAKING IN FRONT END BETWEEN 55 MPH AND 70 MPH. CONTACTED DEALER 8 TIMES, BUT SO FAR NO REMEDY.*AK ALSO, THE BRAKES CONTINUOUSLY ROAR OR SKIP. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886052April 17, 2001
VEHICLE SPEED CONTROL
WHILE STOPPING ENGINE WOULD IDLE HIGH. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882894March 13, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EXCESSIVE EFFORT NEEDED TO ENGAGE BRAKING SYSTEM. WHEN TRAVELING AT HIGHER THAN 30 MPH SPEEDS OR WHEN VEHICLE LOAD IS HEAVY, DRIVER HAS TO DEPRESS BRAKE PEDAL ALL WAY TO FLOOR TO GET THE BRAKING SYSTEM TO ENGAGE. *AK THE MANUFACTURER REPRESENTATIVE INSPECTED THE BRAKES AND INDICATED TO BE NORMAL. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#742205March 10, 2001
VEHICLE SPEED CONTROL
SUDDEN UNINTENDED ACCELERATION (SUA) ON FEB 24, 2001. AFTER COMING TO A FULL STOP WITH TRANSMISSION IN "DRIVE" AND REMAINING STOPPED FOR APPROXIMATELY FIVE SECONDS, THE ENGINE SPEED SUDDENLY WENT FROM IDLE TO 5000-6000 RPM. VEHICLE REMAINED ESSENTIALLY STATIONARY DUE TO SPINNING TIRES ON WET PAVEMENT AND THE IMMEDIATE HARDER APPLICATION OF BRAKES, BUT A COLLISION WOULD HAVE RESULTED HAD THE PAVEMENT BEEN DRY. ENGINE CONTINUED TO RACE FOR APPROXIMATELY FIVE SECONDS. I SET THE TRANSMISSION TO "NEUTRAL" IN REACTION TO THE SUA WHICH MAY HAVE STOPPED THE SUA OR MAY HAVE JUST BEEN COINCIDENTAL WITH THE SUA STOPPING ON ITS OWN. I TOOK THE VEHICLE TO THE NISSAN DEALER IN ANNAPOLIS, MD ON FEB 26, 2001; DEALER FOUND NO STORED ERROR CODES AND COULD NOT DUPLICATE THE PROBLEM. BOTH NISSAN CONSUMER AFFAIRS AND THE DEALER TOLD ME THAT NOTHING MORE COULD BE DONE UNTIL DEALER COULD REPEAT THE SUA. NISSAN CONSUMER AFFAIRS HAS A RECORD OF THE INCIDENT, AS DOES THE DEALER. THIS NOT A CASE OF THROTTLE/BRAKE PEDAL MISAPPLICATION. I SUSPECT THAT THE CRUISE CONTROL SYSTEM IS THE CAUSE OF THE SUA BECAUSE I RARELY USE CRUISE CONTROL WHEN DRIVING THIS VEHICLE. I WAS USING CRUISE CONTROL FOR A PROLONGED PERIOD OF TIME IMMEDIATELY BEFORE THE INCIDENT APPROXIMATELY 25 MILES/20 MINUTES UNINTERRUPTED. CRUISE CONTROL WAS MOST LIKELY SET TO ON WHEN THE INCIDENT OCCURRED BUT I DID NOT THINK TO VERIFY THIS AT THE TIME OF THE INCIDENT. ALSO, AND VERY NOTABLY, THERE HAVE BEEN TWO SEPARATE OCCASIONS AFTER THE SUA INCIDENT WHERE THE CRUISE CONTROL ON LIGHT WAS ILLUMINATED WHEN THE ENGINE WAS STARTED (CRUISE SET LIGHT WAS OFF). THE CRUISE CONTROL ON LIGHT SHOULD BE OFF WHENEVER THE ENGINE IS INITIALLY STARTED. I WILL PROVIDE VIN UPON REQUEST. I DONT HAVE THE VIN AVAILABLE AT THIS TIME. OTHER VEHICLE PARTICULARS: AUTOMATIC TRANSMISSION, SE MODEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560224March 6, 2001
EQUIPMENT
PRIOR TO BUYING VEHICLE, CONSUMER EXPRESSED INTEREST IN A TETHER ANCHOR, DEALER STATED THAT THIS PART COULD BE ORDERED AND INSTALLED, HOWEVER IT TOOK 2 WEEKS TO COMPLETE CONSUMER'S REQUEST AND CONSUMER HAD TO PAY FOR IT, CONSUMER IS ANGRY BECAUSE SHE FEELS ALL NEW VEHICLE SHOULD COME EQUIPPED WITH THE TETHER ANCHORS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740950February 15, 2001
STEERING
THE STEERING PULL AND/OR BODY VIBRATION MANIFESTS ITSELF AT HIGHWAY SPEEDS OF BETWEEN 60 AND 75 MPH, REGARDLESS OF ROAD CROWN OR IMPERFECTIONS OF THE SURFACE. THIS DEFECT IMPAIRS THE STEERING CONSIDERABLY. STEERING BECOMES EVEN MORE OF A CHANNLANGE DURING WET ROAD CONDITIONS IN RESPECT OF THE RECENT NHTSA PUBLICATION, SHOWING A TWO STAR ROLLOVER RATING FOR THIS VEHICLE, THE REFERENCED DEFECT INDEED HAS A SERIOUSNEGATIVE IMPACT ON THE SAFETY OF THIS VEHICLE WHILST DRIVEN ON HIGHWAYS AT THE SPEEDS INDICATED. THE MANUFACTURER HAS NOT RESPONDED TO PHONECALLS AND LETTER OF NOTIFICATION. ARBITRATION WAS HELD UNDER THE BBB AUTOLINE PROGRAM. REQUEST FOR REPURCHASE WAS DENIED DESPITE THE FACT THAT BOTH THE MANUFACTURERS REPRESENTATIVE AND THE ARBITRATOR RECOGNIZED THE DEFECT DURING THE TEST DRIVE. THE ARBITRATOR CONSIDERED IT A NUSANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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