Nissan Leaf Complaints (2020)

167 consumer complaints on file.

#11689367September 24, 2025
ENGINE, ELECTRICAL SYSTEM
We have an open recall for the DC fast Charging for the last year. I use my car for work and often need to fast charge and haven’t been able to and so have to use another vehicle. This has caused a lot of stress and problems for work over the last year and Nissan have failed to address. I am also then concerned about resale value for the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689372September 24, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689495September 24, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The car was recalled over a year ago, and a remedy was promised in a few months. The issue has still not been resolved, resulting in the inability to take the car on a trip longer than about 175 miles. This completely compromises the usability of the vehicle!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689202September 23, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Manufacture has failed to deliver a remedy to a recall in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689079September 23, 2025
POWER TRAIN
It has been a YEAR with no ability to quick charge my car. This is ridiculous, they need to put in a new battery and be done with this. It renders the car useless for many trips! Why aren't you doing anything about this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688854September 22, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
This car has been under recall at risk of fire, injury, and death, and Nissan has made no attempts to fix the recall for years now. Im not able to use a feature I paid for and I'm worried if someone else uses the vehicle without knowing will start a fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688364September 19, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I am submitting this complaint due to Nissan's lack of action on a critical safety recall that has remained open without a remedy for over a year (NHTSA Recall Number 24V-700 / Nissan Recall Number R24B2). The recall involves a manufacturing defect in the high-voltage battery that can cause overheating and fire during DC fast charging. This is a severe safety risk, not only to owners but also to nearby vehicles and property at charging stations. Nissan’s only response has been to tell owners not to use DC fast charging, which was inadequate as a temporary measure and unacceptable as a long-term solution. Without access to DC fast charging, vehicle usability is severely compromised. Daily commuting is difficult, and long-distance travel is nearly impossible. Level 1 and 2 charging do not provide practical alternatives, and many owners rely on DC fast charging as their only feasible option. This feature is a basic expectation of modern EV ownership, and had I known I would lose it indefinitely, I would never have purchased this vehicle. After a full year, Nissan has provided no remedy, no timeline, and no meaningful communication. Even if a fix were announced today, implementation would take additional weeks or months. This is not a timely response to a major safety and usability issue. As an affected owner, I expect one of the following: (1) Nissan issues and implements a permanent fix within 30 days, (2) provides a free loaner vehicle until a remedy is available, or (3) repurchases the defective vehicles from me and other affected owners. Continuing with no action is unacceptable. As a repeat Nissan customer, this experience has been deeply disappointing and has caused me to lose confidence in the brand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688537September 19, 2025
UNKNOWN OR OTHER
It has been a year on this recall and Nissan has not provided any fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688208September 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686736September 11, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Nissan refusing assistance. They will not buyback the vehicle or at least give me partial money back, which I asked for $18000 to at least pay off loan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686336September 10, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Note: Searching for similar complaints I found them under "Engine", "Electrical", and "Fuel". There are many such complaints! My 2020 Nissan Leaf has been under a recall notice since September of 2024 (12 months ago). Nissan warned the battery may catch fire during level 3 (rapid) charging. Nissan ordered owners not to use rapid chargers until a fix was in place. Such a fix was (and still is) promised by March 2025. That date is 6 months past now and yet their website still proclaims it. This, to me, demonstrates that Nissan is not actively working on the problem. They seem content to have shifted the burden of dealing with the problem onto their customers. Rapid charging is not a luxury, especially with large capacity batteries. Fully charging the car in 2-3 hours instead of 10-12 hours is a key selling point of the vehicle. To remove it amounts to a bait and switch. One year is an extremely generous amount time to allow for a solution. Obviously, they want a software solition to avoid the high cost of replacing the batteries. Obviously, they can't find a software solution. It is time for them to be forced to accept the higher cost consequence of releasing a faulty product. P.S. During a phone conversation with Nissan customer service in late July, I was told (after many denials that anything was wrong with them proclaiming a fix in March 2025 in July 2025) that a fix would be available in November. As their site still says March 2025 I must assume that was a blatant lie to pacify me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684777September 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684501September 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact stated that while driving 60 MPH, within minutes, the battery percentage indicator began to dramatically reduce from 100 percent down to 20 percent. The message to charge the vehicle immediately was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact expressed dissatisfaction with the dealer’s method of diagnosing the vehicle, because the vehicle was not test-driven. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V700000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683571August 28, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682135August 21, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FAN
See Attached Letter For Complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682160August 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM). The contact stated that the recall notification stated that parts to repair the vehicle were now available. After contacting the local dealer, the contact was informed that the parts were not yet available. The manufacturer was notified of the issue and confirmed that the parts were not yet available, and the recall repair was not performed. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681969August 20, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680953August 15, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681010August 15, 2025
FUEL/PROPULSION SYSTEM
This vehicle has been impacted by the battery recall 24V-700, starting last September 19, 2024. As of today (August 15, 2025), there has been no movement on a solution to this recall, with Nissan's website still indicating a fix date of March 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679566August 9, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Nissan, the manufacturer, has failed to remedy a safety recall, 24V-700, for my vehicle in a timely manner. A September 19, 2024 submission report states that Recall Number R24B2 will be remedied by November 2024. Now the Nissan website "NISSAN IS CURRENTLY DEVELOPING A REMEDY PLAN THAT IS EXPECTED TO BE AVAILABLE by March 2025". It is now August 2025 and no remedy has been established. This is a safety concern and a fire hazard and must be promptly addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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