Nissan Juke Complaints (2011)

153 consumer complaints on file.

#10579322April 12, 2014
ENGINE
I WAS DRIVING OUT OF MY NEIGHBORHOOD AS USUAL WHEN MY CAR SUDDENLY LOST POWER GOING UPHILL AT 25 MPH. I HAD THE VEHICLE TOWED TO THE DEALERSHIP A WEEK LATER AND THEY SAID THE ENGINE HAD TO BE REPLACED BECAUSE OF A TIMING CHAIN FAILURE. AT FIRST I THOUGHT IT MIGHT HAVE BEEN A STRANGE INCIDENT SINCE THERE WEREN'T MANY OTHER JUKES WITH THE MILEAGE I HAD ON MINE. I WAS BARELY 2 YEARS INTO MY CAR LOAN AND ALREADY HAD TO DISH OUT $7K FOR A NEW ENGINE. I OPTED OUT OF HAVING THE CAR REPAIRED SO LAST YEAR AND HAD TO BUY ANOTHER CAR FOR WORK. I HAD A 4 YEAR LOAN ON THE CAR AND HALF OF THAT PERIOD THE CAR WILL HAVE BEEN THE CAR SITTING DEAD IN THE GARAGE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573187March 18, 2014
POWER TRAIN
TL* THE CONTACT OWNS 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST ACCELERATION POWER AS THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO CONTINUE DRIVING BUT THE VEHICLE WOULD NOT ACCELERATE OVER 5 MPH. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566359February 27, 2014
ELECTRICAL SYSTEM, POWER TRAIN
MY JUKE CAUGHT ON FIRE THIS MORNING! IT ONLY HAS 32,400 MILES ON IT AND I AM LEFT WITH NO CAR AND LITTLE INTEREST FROM NISSAN. I DID SMELL GAS BUT DID NOT THINK MUCH OF IT. MY SON IS ON DIALYSIS 3 DAYS A WEEK AND AT FIRST THE CORPORATION TOLD ME I WOULD BE REIMBURSED FOR A RENTAL CAR FOR THREE DAYS BUT BEFORE THE CALL CONCLUDED THEY CHANGED THEIR MIND TELLING ME IT WAS PENDING DECISION. THERE IS A RECALL ON THE 2011-2012 JUKE FUEL INJECTED ENGINE DUE TO FUEL MAY LEAK FROM THE PRESSURE SENSOR, INCREASING THE RISK OF A FIRE, THAT I WAS NOT NOTIFIED OF. NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK. THEY TRIED TO TELL ME THAT MY CAR WAS ONE THAT HAD ALREADY BEEN FIXED....SO, THEN WHY AM I LEFT WALKING IN THE SUBZERO TEMPERATURES? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10565024February 19, 2014
ENGINE, STEERING
I WAS DRIVING DOWN TRANSIT RD DEPEW NY 14043. I FELT MY TORQUE DROP AND THEN MY ENGINE SPUTTERED AND DIED. THE ROAD IS A TWO LANE ONE DIRECTION WITH NO SHOULDER. I BARLEY ABLE TO GET IT IN THE RIGHT LANE, WITH NO POWER STEERING, BEFORE IT ROLLED TO A STOP. I BELIEVE THE ONLY THING THAT SAVED ME FOR BEING HIT BY ANOTHER CAR WAS A POLICE OFFICER PUTTING HIS EMERGENCY LIGHTS ON. I TOOK IT TO A NISSAN DEALER FOR SERVICE AND THEY SAID THE TIMING BELT BROKE AND BENT THE PISTON IN THE ENGINE. PLEASE ACT ON THIS BEFORE SOMEONE IS INJURED OR KILLED DUE TO THIS FAULTY TIMING BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562900February 4, 2014
POWER TRAIN, ENGINE, FUEL SYSTEM, GASOLINE
I TOOK MY CAR IN TO A LOCAL NISSAN DEALERSHIP FOR A RECALL ON A FUEL SENSOR AND GASKET(S) AND I HAD A RATTLING NOISE I ASKED THEM TO LOOK INTO WHILE THEY HAD THE CAR. THEY INFORMED ME THAT THE TIMING CHAIN WAS LOOSE AND NEEDED TO BE REPLACED AT $2100. THE CAR HAS LOST HALF OF ITS VALUE IN LESS THEN 2 YEARS OF OWNING IT AND I DIDN'T EVEN BUY IT BRAND NEW (HAD LESS THE 7,000 MILES ON IT). I HAVE GONE BACK AND FORTH WITH A MANAGER AT NISSANUSA WHO IS OFFERING TO HELP OUT WITH PAYING $400 OF THE BILL. I HAVE SEEN WHERE THIS IS A COMMON PROBLEM WITH THE 2011 JUKE AND REALLY NEEDS TO BE A RECALL. NISSAN HAS PAID FOR NEW ENGINES WHEN THE CHAIN BROKE, LEAVING PEOPLE STRANDED. THEY PAY FOR A NEW ENGINE (NOT THE LABOR) WITH A 1 YEAR /12,000 MILE WARRANTY, BUT WILL NOT PUT OUT A RECALL ON THE TIMING CHAIN! I CALLED AND GOT AN ESTIMATE FOR THE REPAIR FROM A DIFFERENT NISSAN DEALERSHIP WHO QUOTED ME QUITE A BIT LESS THEN THE $2100 AND I ASKED IF NISSAN WAS WILLING TO GIVE THE $400 TOWARDS THE REPAIR AT THAT LOCATION AND THEY REFUSED. I NOW HAVE OIL SPEWING ALL OVER FROM A CRACKED TIMING CHAIN COVER. THE CAR IS NOT DRIVABLE AND I DO NOT HAVE $2100 PLUS THE COST OF A NEW COVER NOW, ESPECIALLY WHEN I'M UPSIDE DOWN BY $5,000. THIS TRULY IS THE WORST CAR EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558123January 2, 2014
STRUCTURE:BODY
NOTICED A NEW DENT YESTERDAY - THIS ADDED TO MANY OTHERS SINCE BOUGHT THE CAR NEW FROM DEALER ABOUT 2 AND HALF YEARS AGO. CONCERNED IF THE CAR IS ROAD SAFE GIVEN THE EXTERIOR BODY IS VERY PRUNE TO BE DINTED AND DENTED, WONDERING IF NISSAN CUT CORNER IN MATERIAL/QUALITY USED FOR THE EXTERIOR BODY. HAVE NOT SEEN ANY OTHER CARS HAVE A SUCH FRAGILE EXTERIOR BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557982December 31, 2013
VISIBILITY/WIPER
WINDSHIELD WIPER MALFUNCTION: 1. ISSUE IN INTERMITTENT MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO INTERMITTENT MODE, NO MATTER TURN KNOB AT WHAT INTERMITTENT LEVEL, WIPER RUNS CONTINUOUSLY FOR 20 TO 30 SECONDS, AND THEN STOP FOR ABOUT 10 SEC, STARTS AGAIN FOR 20 SECS AND THEN STOP 10SEC, REPEAT LIKE THIS AT ANY INTERMITTENT LEVEL, 2. ISSUE IN LOW/HIGH CONTINUOUS MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO EITHER SLOW / HIGH CONTINUOUS MODE, WIPERS RUNS CONTINUOUSLY FOR ABOUT 20 TO 30 SECONDS, AND THEN STOPS FOR ABOUT 10 SEC AND REPEAT LIKE THIS. #2 ISSUE HAS BEEN QUITE DANGEROUS ABOUT 2 WEEKS AGO UNDER HEAVY RAIN, COULD BARELY SEE WHEN WIPER STOPS TO FUNCTION INTERMITTENTLY. CALLED NISSAN AMERICA THIS MORNING AND WAS TOLD THERE IS NO RECALL NOR SERVICE BULLETIN ON THIS PROBLEM YET, . BOUGHT THE CAR ABOUT 2 AND HALF YEARS AGO FROM NISSAN DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557984December 31, 2013
AIR BAGS
FRONT PASSENGER AIR BAG AND STATUS LIGHT INDICATOR MALFUNCTION: MY WIFE WEIGHTS ABOUT 105 POUNDS, WHEN SHE SITS ON THE FRONT PASSENGER SEAT, THE PASS AIR BAG OFF LIGHTS ILLUMINATES TO INDICATE THE FRONT PASSENGER AIR BAG IS OFF. THE AIRBAG SHOULD BE ON WITH HER WEIGHT. IT STARTS TO HAPPEN INTERMITTENTLY SINCE A YEAR AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557469December 27, 2013
ENGINE AND ENGINE COOLING
A CLICKING NOISE. DEALERSHIP SAID IT IS THE TIMING CHAIN. NISSAN DOES NOT CARE THAT SO MANY PEOPLE ARE HAVING A PROBLEM WITH THE TIMING CHAIN. I DO NOT HAVE 2,300.00 TO FIX IT BUT IF IT DOES NOT GET FIXED THEN YOU NEED TO REPLACE THE ENGINE AS A LOT OF OTHER PEOPLE HAD TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557182December 24, 2013
VISIBILITY, STRUCTURE, ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THE ENGINE FAILED AND THE BATTERY DRAINED EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE WINDSHIELD MADE A SQUEAKING AND RATTLING NOISE WHEN DRIVING AND GOING OVER BUMPS. IT WAS ALMOST A CONSTANT SOUND. THE ENGINE WOULD IDLE AND SPUTTER, WHEN STOPPED AT A RED LIGHT. WHEN THE CONSUMER ACCELERATED FROM THE LIGHT, THE VEHICLE STALLED. IT WAS DETERMINED THE TIMING CHAIN SNAPPED AND CAUSED DAMAGE TO THE CRANK SPROCKET AND CHAIN. THE TIMES CHAINS, GUIDES, TIMING CHAIN TENSIONER AND CRANK SPROCKET WERE ALL REPLACED. THE VEHICLE STARTED BUT MIS-FIRED DUE TO THE VALVES BEING BENT. THE ENGINE BLOCK WAS THEN REPLACED, DUE TO DAMAGE TO THE VALVE GUIDES AND PISTON TOPS. THE VEHICLE HAD TO BE TO TOWED TO THE DEALER, BECAUSE THE VEHICLE WAS EMITTING BLUE GRAYISH, COLORED SMOKE, AND THEN STALLED. UPDATED 06/18/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557070December 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIMING BELT CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555885December 12, 2013
FUEL SYSTEM, GASOLINE
SMELLING FUEL IN THE CAB WHILE DRIVING, NOTICED FUEL LEAKING. NISSAN SERVICE EXAMINED IT AND SAID IT WAS THE FUEL PRESSURE SENSOR. THE SAME THING THAT WAS RECALLED BEFORE. VERY SERIOUS ISSUE IN MY OPINION. NISSAN SERVICE SAID IT WAS NO LONGER IN WARRANTY AND NO LONGER A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550865November 4, 2013
AIR BAGS
THE PASSENGER AIRBAG DISABLED LIGHT COMES ON OCCASIONALLY EVEN WHEN MY DAUGHTER IS SEATED IN THE PASSENGER SEAT. SHE IS APPROXIMATELY 100 POUNDS. IT SEEMS THAT THE LIGHT IS ON MORE THAN IT IS OFF, WHICH IS CONCERNING BECAUSE IN EVENT OF AN ACCIDENT, IT WOULD MEAN THAT THE PASSENGER AIRBAG DOES NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549371October 24, 2013
ENGINE
ON FRIDAY, OCTOBER 18TH MY DAUGHTER WAS DRIVING MY 2011 NISSAN JUKE STARTED DECLINING IN SPEED, WHICH LEFT HER STRANDED ON THE SIDE OF THE ROAD. MY CAR WAS TOWED TO A COLLISION REPAIR SHOP THINKING THE ISSUE HAD TO DO WITH A PREVIOUS ACCIDENT. COLLISION REPAIR SHOP PUTS IT ON A DIAGNOSTIC MACHINE AND LET ME KNOW THAT THERE WERE TWO RECALLS CURRENTLY ON MY CAR, WHICH COULD POSSIBLY BE THE REASON FOR MY CAR STALLING. HAD MY CAR TOWED TO A NISSAN DEALERSHIP TO FIND OUT THAT THE TIMING CHAIN BROKE. WAITING ON DEALERSHIP TO CONTACT TO LET ME KNOW THE EXTENT OF REPAIRS NEEDED AND COST. THEY'VE OFFERED TO GET ME INTO ANOTHER CAR, BUT I WOULDN'T GET MUCH FOR MY CURRENT CAR AND WOULD BE UPSIDE DOWN ON MY CAR NOTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549386October 24, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE STALLED. THE CONTACT HAD THE VEHICLE TOWED TO DEALER. AFTER DIAGNOSTIC TESTING, THE DEALER STATED THAT THE TIMING CHAIN WAS FRACTURED AND CAUSED THE ENGINE TO MALFUNCTION. THE DEALER STATED THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE ENGINE REPLACED. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548776October 21, 2013
ENGINE
THE ENGINE DIED WITHOUT ANY WARNING IN THE MIDDLE OF THE HIGHWAY. IT WAS LATER DETERMINED THAT THE TIMING CHAIN BROKE WITHOUT ANY WARNING. THE VEHICLE WAS SERVICED ON A REGULAR BASIS. HOWEVER, IT APPEARS THAT THIS MAY BE SOMETHING TYPICAL OF NISSAN VEHICLES. I WAS VERY FORTUNATE THAT I WAS NOT IN HEAVY TRAFFIC AND WAS ABLE TO GLIDE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO THE NEAREST DEALER, WHERE THEY CONFIRMED THE ENGINE WAS NO LONGER FUNCTIONING. I AM SUBMITTING THIS COMPLAINT TO WARN OTHERS AND ALSO DETERMINE HOW MANY OTHER COMPLAINTS YOU HAVE RECEIVED REGARDING THIS VEHICLE. THIS SHOULD NOT HAPPEN TO A WELL MAINTAINED AND SERVICED VEHICLE WITH ONLY 68,000 MILES AFTER ONLY TWO YEARS AND 3 MONTHS OF DRIVING (HIGHWAY MILES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543161September 11, 2013
ENGINE
DRIVE AT 30-35 MPH WHEN MY 2011 NISSAN JUKE STALLED IN THE MIDDLE OF THE ROAD. HAD TO PULL OVER AND IMMEDIATELY HAD TO HAVE CAR TOWED TO DEALERSHIP. WAS TOLD BY THE DEALER THE NEXT DAY THAT THE ENGINE NEEDED TO BE REPLACED DUE TO THE TIMING BELT. MY CAR HAS BEEN IN THE SHOP FOR NEARLY 3 WEEKS AND MY CAR STILL IS NOT FIXED EVEN WITH THE ENGINE BEING REPLACED IN MY CAR. MY CAR ONLY HAS 40,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537721August 28, 2013
ENGINE
MY CAR HAS ENGINE FAILURE AT 2 YEARS OLD AND 72K MILES. I INITIALLY TOOK MY CAR TO NISSAN AT THE FATE AND MILEAGE LISTED ABOVE FOR A RATTLE IN THE ENGINE AREA. WAS TOLD IT NEEDED A NEW DRIVE BELT AND TENSIONER. THIS WAS A MISDIAGNOSIS. THE RATTLE GETS WORSE, DRIVE PERFORMANCE DECLINES, RAKE THE CAR BACK TO NISSAN ON 8/27. COMPRESSION TEST REVEALS TWO CYLINDERS AT OR BELOW MINIMUM SPECIFICATIONS. I WAS TOLD THAT I NEED A NEW ENGINE. MY OWN RESEARCH HAS REVEALS SEVERAL CONSUMER COMPLAINTS ABOUT THE TIMING CHAIN IN THE 2011 JUKE. MANY FOLKS ALL OVER THE INTERNET ARE REPORTING THAT AT APPROXIMATELY THE SAME MILEAGE AS ME, THEIR CAR STARTS TO RATTLE AND WHEN THEY TAKE IT IN, THEY ARE TOLD THEY NEED A NEW ENGINE. MOST POINT TO THE TIMING CHAIN. MY SERVICE GUY WAS RELUCTANT TO BLAME THE TIMING CHAIN AND WOULD SAY ONLY THAT "SLUDGE" WAS PROBABLY THE CULPRIT. IT ISN'T. I REALLY HOPE THIS ISSUE IS BEING MONITORED. IT SEEMS MANY PEOPLE ARE HOPING FOR A RECALL SOON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494378January 22, 2013
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
ON JANUARY 18TH, DEALER COMPLETED RECALL NOTICE REPAIR OF FUEL PRESSURE SENSOR. WHEN VEHICLE WAS PICKED UP FROM DEALER THAT WEEKEND, ONLY WENT 2 1/2 MILES AND VEHICLE EXPERIENCED ELECTRICAL FAILURES. ENGINE GETTING FUEL, HOWEVER NO POWER TO TRANSMISSION, STEERING, BRAKES. DEALER STATES ITS THE BATTERY AND REPLACED BATTERY. APPROXIMATELY 25 MILES LATER WE HAVE EXPERIENCED THE SAME ELECTRICAL FAILURES. STARTING WITH POWER, THEN RADIO, LIGHTS, FANS AND SHIFTING, AND EVENTUALLY TOTAL ENGINE FAILURE. VEHICLE HAS NOW BEEN TOWED TO DEALER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475054September 11, 2012
FUEL/PROPULSION SYSTEM
AS I WAS COMING TO A STOP AT THE APPROACHING RED LIGHT, MY CAR COMPLETELY CUT OFF. IT WAS NOT ENOUGH TIME TO TURN ON HAZARDS OR SIGNAL ANY APPROACHING CARS SO THE CAR CAUSING THE CAR BEHIND ME TO HIT INTO THE BACK OF MY BUMPER. THE HIT CAUSED SOMETHING TO FALL OFF THE TOP OF THEIR CAR AND MAKE A SMALL CRACK ONTO MY DRIVER TAIL LIGHT. THE CAR STOPPED BECAUSE IT WAS COMPLETELY OUT OF GAS, EVEN THOUGH THE GAS METER READ THAT THERE WAS MORE THAN A QUARTER TANK OF GAS IN THE CAR. THERE WAS A RECALL ON MY VEHICLE FOR THE FUEL SYSTEM NOT READING CORRECTLY, WHICH I HAD MY CAR TAKEN INTO THE NISSAN DEALERSHIP IN JULY, WHERE THEY SPENT 3 HOURS "CORRECTING" THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED CORRECTLY AS HAVING NO GAS IN THE CAR (EVEN THOUGH THE METER SAID I HAD GAS) CAUSED MY CAR TO STOP IN THE MIDDLE OF A BUSY STREET, WHICH IN TURN CAUSED MY DAUGHTER AND MYSELF TO BECOME INVOLVED IN A CAR ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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