Mercury Sable Complaints (2002)

440 consumer complaints on file.

#10372560December 27, 2010
SUSPENSION:FRONT
2002 MERCURY SABLE-LEFT FRONT COIL SPRING FAILED AND DESTROYED THE RADIAL TIRE AT THAT LOCATION. CAR HAS APPROXIMATELY 80,000 MILES HAS BEEN CAREFULLY MAINTAINED. FORD MOTOR CO. SAYS IT IS NOT COVERED UNDER ANY RECALL. CAR IS AT THE SHOP FOR REPAIRS WHICH INCLUDE REPLACING BOTH COIL SPRINGS AND REPLACING DAMAGED TIRE. ANY OTHER DAMAGE FROM THIS EVENT IS YET TO BE DETERMINED. THIS EVENT TOOK PLACE DECEMBER 27, 2010 @ APPROX. 01:00 P.M. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372337December 24, 2010
SUSPENSION:FRONT
2002 SABLE. LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE TIRE WHEN BACKING OUT OF THE GARAGE. I HAD THE LOCAL FORD GARAGE REPLACE BOTH FRONT SPRINGS AND INSTALL THE PROTECTIVE GUARD KIT (USED ON THE RE-CALLED VEHICLES) TO PREVENT TIRE PUNCTURE IF IT HAPPENS AGAIN. THIS CAR WAS NOT RE-CALLED AND FORD DID NOT COVER THE COST; $400 NOT INCLUDING THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371844December 20, 2010
SUSPENSION:FRONT
THE FRONT DRIVER SIDE COIL SPRINGS BROKE WHILE I WAS BACKING FROM PARKING STALL. IT RIPPED A LARGE HOLE IN MY BRAND NEW TIRE. WHEN I INSPECTED IT, THERE WAS RUST INSIDE THE FRACTURE. I HAVE NOT TAKEN IT TO A DEALER YET FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360495October 14, 2010
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE MAINTENANCE AND THE TECHNICIAN NOTICED THAT THE REAR COIL SPRING BROKE. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE INDEPENDENT MECHANIC TO REPLACE THE DEFECTIVE COIL SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 20,400. UPDATED 01/04/11*LJ UPDATED 01/10/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356612September 20, 2010
STEERING, SUSPENSION:FRONT
2002 MERCURY SABLE GS - 103,000 MILES, NEVER BEEN IN A COLLISION, ALWAYS MAINTAINED BY THE BOOK. ON APRIL 2, 2010 AT 8:00 AM, I WAS PULLING FORWARD OUT OF MY PARKING SPOT WHEN A LOUD THUD AND A GRINDING NOISE STOPPED ME FROM GOING ANY FURTHER. THIS WAS A TOTAL SURPRISE AS NOTHING ABOUT THE PREVIOUS DAY'S DRIVING HINTED AT AN SUSPENSION/STEERING PROBLEM. AFTER CHECKING BEHIND BOTH FRONT WHEELS, I FOUND THAT THE LEFT FRONT COIL SPRING HAD SNAPPED AND A PLASTIC PIECE HAD BEEN BROKEN BY THE IMPACT. NO TIRE DAMAGE OCCURRED. I WAS JUST PULLING OUT OF A PARKING SPOT SO SPEED WAS LESS THAN 10 MPH BY THE TIME THE NOISE FORCED ME TO STOP. HAD THIS HAPPENED AT SPEED I WOULD SURELY HAVE LOST CONTROL OF THE CAR. THE SABLE WAS TAKEN AWAY ON A FLATBED TRUCK AND COST ABOUT $1300.00 TO REPAIR USING NEW PARTS. SOMETHING NEEDS TO BE DONE, I DID RESEARCH ON THIS AND IT ONLY AFFECTS 2002-2003 SABLE/TAURUS, IRRESPECTIVE OF MILEAGE. I BELIEVE THIS IS COMPLAINT NUMBER 356 FOR THIS SPECIFIC MANUFACTURER'S FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354815September 10, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE COIL SPRING ON THE DRIVERS FRONT SIDE FAILED AND PIERCED THE TIRE WHILE DRIVING 2 MPH. A SPARE TIRE WAS PUT ON THE VEHICLE AND IT WAS DRIVEN TO A PARKING LOT. HE CONTACTED FORD MOTOR COMPANY AND THEY STATED THAT THERE WAS A RECALL FOR THIS FAILURE FOR 2001 MODEL YEAR BUT NOT 2002. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354336September 7, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT HE HAD A BROKEN COIL SPRING. WHILE DRIVING 55 MPH THERE WAS A POPPING NOISE WHERE HE SAW METAL FALLING OFF OF THE VEHICLE WHICH RIPPED THE TIRE ON THE DRIVER SIDE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY INFORMED HIM THE COILS SPRINGS NEED TO BE REPLACED. THERE ARE NO RECALLS FOR HIS YEAR MAKE OR MODEL VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS ON HIS VEHICLE AND THE REPAIRS WERE AT HIS OWN EXPENSE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353652September 3, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS 2002 MERCURY SABLE. THE MECHANIC STATED THAT THE FRONT COILS SPRINGS WERE BROKEN ON THE CUSTOMERS VEHICLE. THE REAR SPRINGS WERE REPLACED ON THE VEHICLE PREVIOUSLY AND THE FRONT SPRINGS ALSO NEEDED TO BE REPLACED. WHEN THE CONTACT SPOKE WITH THE DEALER HE WAS TOLD THAT EVEN THOUGH THESE WERE THE SAME PARTS USED ON THE 2001 FORD TAURUS THAT WERE UNDER RECALL; THERE WAS NO RECALL FOR THIS MODEL YEAR. THERE IS AN OPEN INVESTIGATION ON THE SUSPENSION FOR THE FRONT COIL SPRINGS UNDER ACTION NUMBER EA08018. THE FAILURE MILEAGE WAS 95000 AND THE CURRENT MILEAGE WAS 100547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351518August 24, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WAS INVOLVED IN A MULTI VEHICLE CRASH IN WHICH THE VEHICLE WAS DESTROYED YET THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS AVAILABLE. THE CONTACT AND A PASSENGER SUSTAINED MAJOR INJURIES AND WERE BOTH TRANSPORTED VIA AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY BUT WAS NOT EXAMINED FOR THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 99,700.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10346902August 2, 2010
AIR BAGS:FRONTAL
WENT TO THE PARKING LOT TO START MY CAR. WHEN I TURNED THE IGNITION KEY THE PASSENGER SIDE AIRBAG DEPLOYED AND THEN THE DRIVER SIDE AIRBAG DEPLOYED. THE CONCERN IS WHAT IF THE CAR HAD STARTED AND I WAS DRIVING DOWN THE HIGHWAY AND THE AIRBAG WENT OFF FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345669July 27, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE LEFT FRONT TIRE WAS FLAT AND THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED HER THAT THE FRONT DRIVER SIDE COIL SPRING HAD FAILED AND PUNCTURED THE TIRE. THE MECHANIC REPLACED BOTH FRONT COIL SPRINGS AND THE FRONT DRIVER SIDE TIRE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344273July 20, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 2 MPH IN REVERSE THE CONTACT SUDDENLY HEARD A LOUD POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE,. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVERS SIDE COIL SPRING HAD PUNCTURED THE DRIVERS SIDE FRONT TIRE. THE FAILURE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344157July 20, 2010
INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES
DOOR LOCKS KEEP POPPING UP AND DOWN DOOR LIGHT STAYS NO PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339659June 23, 2010
SUSPENSION:REAR, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2002 MERCURY SABLE WITH 60,000 MILES AND ALWAYS GARAGED. REAR SPRING BROKE ON SMOOTH CITY STREET PUNCTURING AND SHREDDING TIRE CAUSING VIOLENT JERK AND SLIDING OF REAR OF VEHICLE. I UNDERSTAND FRONT SPRINGS ARE COVERED UNDER RECALL 04V332000 BUT FORD CLAIMS THEY DON'T HAVE TO DO ANYTHING ABOUT THE REAR. IF IT IS ESTABLISHED THAT SPRINGS ARE DEFECTIVE WHY DOES FRONT VERSUS REAR MAKE ANY DIFFERENCE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336693June 16, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
6/16/10 FRONT SPRINGS; COIL SPRINGS BROKE CAUSING DAMAGE AND LOSE TO A 5 MONTH OLD TIRE. I AM IN THE PROCESS OF REPLACING FRONT COIL SPRING AND PURCHASING A NEW TIRE AS THIS JUST HAPPENED YESTERDAY. VERY DANGEROUS TO DRIVE CAR WHEN THIS HAPPENS BUT I HAD TO INVESTIGATE THE PROBLEM. WERE I DRIVING WHEN THIS OCCURRED, IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336138June 14, 2010
SUSPENSION:REAR
BOTH REAR SUSPENSION COIL SPRINGS ON MY 2002 MERCURY SABLE BROKE AT THE SAME TIME. THEY HAVE BEEN REPLACED. WHY ISN'T THIS A RECALL SINCE IT SEEMS TO BE A COMMON PROBLEM WITH BOTH THE SABLE AND FORD TAURUS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336171June 14, 2010
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 4-5 MPH OUT OF A DRIVEWAY, THE CONTACT OBSERVED AN UNUSUAL NOISE COMING FROM THE VEHICLE. ON A SEPARATE OCCASION, THE NOISE WAS OBSERVED AGAIN. THE CONTACT REMOVED THE REAR DRIVERS SIDE WHEEL AND DISCOVERED THE COIL SPRING WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 39,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336111June 13, 2010
SUSPENSION:FRONT
THE LEFT FRONT SPRING ON MY 2002 MERCURY SABLE BROKE ON JUNE 12, 2010. THE CAR WAS IN A PARKING LOT AT THE TIME OF THE SPRING FAILURE. THE MOTOR WAS RUNNING, BUT THE TRANSMISSION WAS IN PARK. THE BROKEN SPRING PUNCTURED THE TIRE. THERE IS APPROXIMATELY 74,000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335533June 9, 2010
SUSPENSION
BACK SPRINGS BOTH BROKE ON 2002 SABLE..HAD TO GET FIXED TO PASS INSPECTION......IN JAN 2009 FRONT SPRING BROKE AND PUNCTURED MY LEFT FRONT TIRE..I UNDERSTAND FORD HAD RECALLS OR SAFETY ISSUES W/SPRINGS FOR 1999,2000,2001 & 2003 BUT NOT MY 2002..I HAVE TRIED W/FORD TO NO AVAIL FOR RESOLUTION WITH THIS ISSUE TO NO AVAIL....I HAVE READ MANY COMPLAINTS ON INTERNET FOR SAME EXACT PROBLEM I HAVE HAD W/2002 VEHICLES..HOW DID FORD SKIP THE 2002 MODELS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334387June 3, 2010
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE SPEEDS OF 70 MPH, THE FRONT DRIVERS SIDE COIL SPRING FAILED. THE VEHICLE WAS CAREFULLY DRIVEN TO THE CONTACTS PLACE OF RESIDENCE AND THE COIL SPRING PUNCTURED AND CAUSED THE FRONT DRIVER'S SIDE TIRE. BOTH FRONT COIL SPRINGS AND THE DRIVER'S SIDE SWAY BAR WERE REPLACED BY THE DEALER AT THE CONTACTS EXPENSE. THE CONTACT STATED THERE WERE HUNDREDS OF COMPLAINTS ONLINE PERTAINING TO THE FAILURE FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A DECISION FROM THE MANUFACTURER IF HE WOULD BE REIMBURSED FOR THE REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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