Mercury Sable Complaints (2000)

464 consumer complaints on file.

#10273904June 15, 2009
SUSPENSION:REAR
REAR PASSENGER SIDE COIL SPRING SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269421May 19, 2009
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE CONTACT HEARD A LOUD CLUNKING NOISE. THE NOISE WAS HEARD WHENEVER THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE REAR COIL SPRINGS AND SHOCKS WERE THE SOURCE OF THE NOISE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION,FRONT;SPRINGS:COIL SPRINGS). THE FAILURE AND CURRENT MILEAGES WERE 131,128.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267874May 6, 2009
VEHICLE SPEED CONTROL:CABLES
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS, THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR WITHOUT RESISTANCE WHEN IT WAS DEPRESSED. THERE WAS NO POWER RESPONSE. THE VEHICLE WAS INOPERABLE AND WAS PUSHED TO THE SIDE OF THE ROAD, AND THEN TO THE CONTACT'S RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. UPDATED 05/27/09. *LJ THE DEALER REPLACED A BROKEN ACCELERATOR CABLE. UPDATED 05/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266123April 20, 2009
SUSPENSION:REAR
REAR SPRINGS BROKE UNDER NORMAL DRIVING CONDITIONS. HAD TO REPLACE STRUTS AS WELL BECAUSE THEY WERE RUINED DUE TO SPRING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266157April 20, 2009
ELECTRICAL SYSTEM
MY WIFE DROVE TO WORK, WENT INSIDE FOR A COUPLE HOURS. COME BACK TO HER CAR, TO FIND SOMETHING IGNITED BURN OUT THE DASH BOARD. AND, THE CAR IS DESTROYED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10264777April 9, 2009
SUSPENSION:REAR, SUSPENSION
REAR COIL SPRINGS BROKE.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262012March 16, 2009
SUSPENSION:FRONT
FRONT COIL SPRING FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261346March 9, 2009
SUSPENSION:FRONT
2000 MERCURY SABLE COIL SPRING BROKE FRONT PASSENGER SIDE. NORMAL DRIVING, BROKE WHILE DRIVING, LOST CONTROL, NEARLY CRASHED. REPAIRED AT LOCAL SERVICE STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260667March 4, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. HE PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT COIL SPRINGS FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND BOTH FRONT COIL SPRINGS WERE REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION;FRONT SPRINGS, COIL SPRINGS), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE AND CURRENT MILEAGES WERE 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260489March 2, 2009
SUSPENSION:REAR
REAR COIL SPRINGS BOTH BROKE CAUSING EXCESSIVE WEIGHT TO BE BORN BY THE REAR STRUTS WHICH CAUSED THEM TO LEAK. SPRINGS, STRUTS AND SPRING MOUNTS NEEDED TO BE REPLACED AT A COST OF $875.00. FRONT SPRINGS HAD SNAPPED LAST YEAR AND WERE REPLACED ON A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259963February 25, 2009
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE THE TIRES WERE BEING CHANGED BY A MECHANIC, HE NOTICED THAT THE COIL SPRINGS ON THE REAR DRIVER AND PASSENGER SIDE FAILED. THERE IS A RECALL ON THE SAME YEAR, MAKE, AND MODEL VEHICLES, BUT IT PERTAINED TO THE FRONT TIRES. THE CONTACT WAS INFORMED NOT TO DRIVE THE VEHICLE. HE FEELS THAT THE VEHICLE IS UNSAFE BECAUSE THE REAR IS LOWER AND MAKES THE VEHICLE DRIVE UNSTEADILY. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 03-27-09 *BF UPDATED 04/01/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256374January 26, 2009
SUSPENSION:REAR
TIRE WEAR AND SAGGING REAR END, TOOK CAR TO TIRE SHOP FOR NEW TIRES AND TIRE ALIGNMENT. MECHANIC STATED BOTH REAR COIL SPRINGS WERE BROKEN AND WHEEL ALIGNMENT COULD NOT BE COMPLETED UNTIL REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252878December 26, 2008
SUSPENSION:REAR
NOTICED RATTLE SOUND GOING OVER BUMPS FOR ABOUT 6 MONTHS. COULD NOT FIGURE OUT WHERE IT WAS COMING FROM. SAW A PIECE OF COIL SPRING ABOUT 5" LONG ON THE GARAGE FLOOR. OK CAR TO DEALER AND WAS TOLD BOTH REAR COIL SPRINGS WERE BROKEN. DEALER MAKING REPAIRS BROKE A BOLT AND HAD TO ORDER A NEW KNUCKLE CASTING FOR THE LEFT SIDE. WAS GOING TO BE $491 TO REPAIR, NOW IT WILL BE $180 MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246016October 19, 2008
SUSPENSION:REAR
1. REAR OF CAR VERY SAGGY 2. REAR SPRING ON 2000 MERCURY SABLE BROKEN PIECE FELL OUT 3. NEW SPRINGS PURCHASED, KEPT BROKEN ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242221September 15, 2008
SUSPENSION:REAR
THIS VEHICLE WAS TAKEN TO A TIRE STORE/AUTO REPAIR SHOP FOR EVALUATION OF EXCESSIVE TIRE WEAR, AND SAGGING REAR SUSPENSION. MECHANIC FOUND BOTH REAR SPRINGS BROKEN IN ABOUT THE SAME SPOTS WHILE EXAMINING THE UNDERSIDE OF THE VEHICLE. THIS VEHICLE HAD ALREADY BEEN REPAIRED UNDER RECALL 3 YEARS AGO DUE TO BROKEN FRONT SPRINGS. OWNER ALREADY AWARE THAT REAR SPRINGS ARE NOT INCLUDED IN THAT RECALL OR SUBJECT TO RECALL OF THEIR OWN. SPRINGS AND WORN STRUTS REPLACED, ALONG WITH NEW TIRES INSTALLED. COST OF NEW SPRINGS AND LABOR ALONE $250. OWNER INFORMED THAT PREMATURE TIRE WEAR (WEAR BARS SHOWING AND INNER SIDE WALL WEAR AT 26,000 MILES ON 40,000 MILE WARRANTY TIRES) WAS ATTRIBUTED TO BROKEN SPRINGS WHICH RENDERED VEHICLE OUT OF ALIGNMENT, THUS VOIDING WARRANTY ON TIRES. SPRINGS WERE NOT BROKEN WHEN THE TIRES WERE FIRST INSTALLED. THIS REQUIRED ADDITIONAL EXPENDITURE TO REPLACE TIRES THAT SHOULD HAVE NOT BEEN SO BADLY WORN IN 2 YEARS TIME. TOTAL EXPENDITURE TO REPLACE TIRES, STRUTS AND SPRINGS $900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241928September 12, 2008
SUSPENSION
MY 2000 MERCURY SABLE HAS HAD A HISTORY OF BROKEN COIL SPRINGS. DUE TO THE HAZARDOUS SITUATION I FEEL SOMETHING NEEDS TO BE DONE! FORD HAD A RECALL ON THE FRONT SPRINGS BUT NOT THE BACK. MY BACK SPRINGS HAVE JUST BEEN DISCOVERED TO BE BROKEN AND I'M EXTREMELY CONCERNED ABOUT HOW SAFE CONSUMERS ARE WHILE DRIVING THIS CAR! THIS SPRING COULD EASILY DESTROY THE TIRE CAUSING A CATASTROPHIC ACCIDENT EVOLVING EVERYONE ON THE ROAD! CURRENTLY IT'S BEING FIXED AS THE NEW SPRINGS ARE ON ORDER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240800September 3, 2008
SUSPENSION:REAR
THE CAR WAS BEING DRIVEN AS NORMAL WHEN THE REAR END STARTED TO SAG. ONCE WE INSPECTED THE PROBLEM WE REALIZED BOTH REAR STRUT SPRINGS WERE BROKEN AT ABOUT THE SAME PLACE. AFTER INVESTIGATING WE FOUND THE FRONT SPRINGS WERE SERVICED UNDER A RECALL BUT REARS WEREN'T COVERED EVEN THOUGH THEY WERE PRONE TO THE SAME BREAKAGE. I AM GOING TO PAY TO HAVE REPAIRS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239902August 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE TRANSMISSION FAILED TO SHIFT INTO THE PROPER GEAR. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY REPLACED THE CONVERTER, TRANSMISSION FLUID, BOLTS, AND JOINTS. ONE YEAR LATER, WHILE DRIVING 30 MPH, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE AUTO REPAIR SHOP. THE MECHANIC MADE IDENTICAL REPAIRS AND STATED THAT BECAUSE THE CONVERTER WAS MANUFACTURED OUT OF PLASTIC, IT WOULD CONTINUALLY FAIL. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239280August 22, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP FOR INSPECTION AND WAS INFORMED THAT THE REAR DRIVER'S SIDE COIL SPRING WAS CORRODED. SHE WAS WARNED THAT IF SHE CONTINUED TO DRIVE THE VEHICLE, THE REAR DRIVER'S SIDE WHEEL WOULD EVENTUALLY FAIL. THE MANUFACTURER TOOK A REPORT AND STATED THAT SHE WILL NEED TO REPAIR THE VEHICLE ON HER OWN BECAUSE NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) WAS ONLY FOR THE FRONT SUSPENSION COIL SPRING. THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 111,545 AND CURRENT MILEAGE WAS 112,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239161August 21, 2008
SUSPENSION:REAR
REAR BROKEN COIL SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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