Mercury Sable Complaints (1997)

228 consumer complaints on file.

#10010477March 14, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS
HIGH BRAKE LIGHT LENS ON 97 MERCURY SABLE STATION WAGON CAME OFF. IN DISCUSSION WITH CO-WORKER HE MENTIONED THIS IS A COMMON OCCURRENCE WITH THIS MODEL. HE THOUGHT THE LENS WAS GLUED ON THE ASSEMBLY. ENTIRE ASSEMBLY HAD TO BE REPLACED AT A COST OF OVER $150.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008495March 6, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY HUSBAND AND I OWN A 1993 MERCURY SABLE WAGON. WE PURCHASED IT USED 3 YEARS AGO. IT CURRENTLY HAS 44,000 MILES ON IT. AT APPROXIMATELY. 43,000 MILES ( A MONTH AGO) IT BLEW THE HEAD GASKET. I AM AWARE THAT FORD EXTENDED THE WARRANTY ON 1994-1996 MODELS OF THE FORD TAURUS AND MERCURY SABLE FOR THIS SAME PROBLEM. MY FORD DEALER STATED TO US THAT THIS HEAD GASKET BLOWING HAS BEEN A CONSISTENT PROBLEM ON THE 3.8 ENGINES, WHICH OURS HAS. IT WOULD SEEM TO ME THAT FORD IS VERY AWARE OF THIS PROBLEM AND CHOSE TO DO NOTHING ABOUT IT FOR OWNERS OF 1993 CARS. I FEEL IS WAS THEIR RESPONSIBILITY TO HELP THESE CUSTOMERS FINANCIALLY--WE JUST SPENT $1700 FOR THIS REPAIR. NEEDLESS TO SAY, IT WAS MONEY WE DIDN'T HAVE. WHY HASN'T THIS PROBLEM BEEN ADDRESSED WITH THE 1993 MODELS WITH THE 3.8 ENGINE BEFORE THIS? FORD SUGGESTED THAT I ADDRESS THIS WITH YOUR AGENCY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009338February 26, 2003
SEAT BELTS:REAR/OTHER
THE REAR SAFETY BELTS DID NOT RETRACT FROM THE HOUSING.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003211January 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
I PURCHASED A 1997 MERCURY SABLE IN JULY 1977 FROM DON JACKSON SPARTAN LINCOLN MERCURY DEALER. I HAVE HAD CONTINUOUS TROUBLE WITH THE TRANSMISSION, THE BRAKES, THE "PLASTIC" BUCKET HOLDING RESERVE ANTIFREEZE (CRACKED AND LEAKED ANTIFREEZE) AND NOW THE WINDSHIELD WIPERS WORK WHEN THEY WANT TO WORK (INTERMITTENTLY AND STEADILY). WHEN I CONTACTED DON JACKSON LINCOLN-MERCURY AT THOSE TIMES WHEN THE PARTS ACTED UP TO ASK THEM IF THERE HAD BEEN ANY RECALLS OR PROBLEMS (AND I CITED EACH AREA EACH TIME I CALLED), I WAS TOLD THERE WERE NO PROBLEMS REPORTED IN ANY OF THESE AREAS WITH THE 97 SABLE. I FOUND THERE ON THE INTERNET THAT THERE ARE MANY. I HAVE PAID $2000 FOR THE TRANSMISSION REPAIR, $550 FOR BRAKES, $80 FOR THE ANTIFREEZE BUCKET, AND WENT TO PURCHASE A WIPER MOTOR ($85) WHEN I WAS TOLD BY THE AUTO STORE CLERK TO CHECK THE INTERNET, WHICH I AM NOW DOING. I FIND THAT JACKSON SPARTAN L/M DEALER HAS NOT BEEN HONEST WITH ME AND I WAS NOT NOTIFIED BY DON JACKSON SPARTAN L/M OF THESE FALLACIES. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003085January 21, 2003
ELECTRICAL SYSTEM, INTERIOR LIGHTING, ENGINE AND ENGINE COOLING:ENGINE
THE MOST RECENT PROBLEMS ARE ELECTRICAL IN NATURE. FIRST, ALL OF THE PASSENGER POWER WINDOWS HAVE FAILED. THEY CAN ONLY BE CONTROLLED BY THE DRIVER SIDE PANEL. SECOND, EVEN THOUGH ALL OF THE DOORS ARE SECURELY CLOSED, THE INTERIOR DOME LIGHT WILL REMAIN ON BETWEEN 20 SECONDS AND SEVERAL HOURS. THERE WERE OCCASIONS WHEN THE LIGHT WOULD COME ON BY ITSELF WHILE I WAS DRIVING DOWN THE HIGHWAY TO WORK. AN AUDIBLE CLICKING NOISE COULD BE HEARD FROM UNDER THE DASH. THE CLICK IS SIMILAR TO THE SOUND MADE WHEN MANUALLY OPERATING THE SWITCH. THIRD, THIS STARTED ON SUNDAY, 01/19/03, THE HEADLIGHTS WILL TURN ON AND OFF BY THEMSELVES WHILE THE VEHICLE IS OFF AND THE HEADLIGHT SWITCH IS OFF. ADDITIONALLY, WITH THE CAR RUNNING AND THE DAYTIME LIGHTS ONLY, THE HIGHBEAM INDICATOR CAME ON. WHEN I TURNED THE HEADLIGHTS ON, THE INDICATOR WENT OFF. WHEN I TURNED THE HEADLIGHTS OFF, THE HIGHBEAM INDICATOR CAME BACK ON. THE HIGHBEAM INDICATOR EVENTUALLY TURNED OFF ON ITS OWN WITHIN 5 OR 10 MINUTES. PREVIOUS PROBLEMS HAVE INCLUDED FRONT END SUSPENSION RELATED FAILURES AND AN OIL PAN THAT SPRUNG A LEAK IN DECEMBER 2001 AT AROUND 78K MILES. THE OIL PAN SPRUNG ANOTHER LEAK IN DECEMBER 2002. THE SERVICE DEALER ATTRIBUTED THE LEAK TO THE SAME PROBLEM AND ANOTHER FAILURE WITH THE OIL PRESSURE SWITCH. I AGREED TO THE OIL PRESSURE SWITCH REPAIR AND TOLD THEM THAT IF THE OIL PAN GASKET FAILED A 2ND TIME (ORIGINAL CAUSE OF LEAK IN 2001), THAT IT WAS DUE TO POOR REPAIR WORK. THEY TIGHTENED THE BOLTS TO THE OIL PAN. THE WINTER WEATHER HAS HAMPERED MY EFFORTS TO CHECK FOR THE LEAK. ALTHOUGH I NO LONGER SMELL BURNING OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024113December 10, 2002
POWER TRAIN:MANUAL TRANSMISSION
WHILE PARKING THE VEHICLE ENGAGE FROM DRIVE TO REVERSE AND THE TRANSMISSION FAILURE TO MOVE DIDN'T WORK. DEALER FIXED THE TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023482December 2, 2002
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
CONSUMER STATED THAT WHEN CHANGING THE TIRE THE JACK COLLAPSE AND COULD HAD CAUSE INJURIES TO THE CONSUMER. DEALER NOTIFIED. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023201November 22, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT THE TRANSMISSION FAILED CAUSING THE VEHICLE NOT TO ACCELERATE. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022927November 18, 2002
EXTERIOR LIGHTING
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE INSIDE COURTESY LIGHT WOULD NOT GO OFF CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022134November 4, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020995October 17, 2002
STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER STATES THAT WHEN VEHICLE GOES THROW A PUDDLE OFF WATER THE STEERING WHEEL LOCKS UP. DEALER CONTACTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020236October 4, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE FREEZE PLUGS CONTINUOUSLY RUST OUT CAUSING THE COOLANT TO BE BROWN MAKING THE ENGINE OVERHEAT. THE VEHICLE WAS WORKED ON (2) MONTHS AGO WITH THE PROBLEM REOCCURING. PLEASE DESCRIBE DETAILS. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019882September 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. THE ENGINE LIGHT APPEAR ON THE DASHBOARD AND THE VEHICLE WILL STALL. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767472September 20, 2002
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
CAR OVERHEATED, TAKEN TO MECHANIC WHO DIAGNOSED BLOWN HEADGASKET - RETOOLED HEADGASKET. ALSO REPLACED WATER PUMP, RADIATOR, PLUGS, PLUG WIRES, COIL, THERMOSTAT, SINCE HEADGASKET PROBLEM - CAR HAS NEEDED TO BE REPAIRED CONSTANTLY. STILL HAS CYLINDER 1 MISFIRE. CAR IS 5 YRS OLD. SEEMS LIKE EXCESSIVE PRBLEMS FOR A CAR THAT NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766652September 3, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567165August 31, 2002
ELECTRICAL SYSTEM:WIRING
CONSUMER STATED THE VEHICLE HAS STALLED ON 2 SEPARATE OCCASIONS, THE PROBLEM WAS FIRST DIAGNOSED AS A BAD FUEL PUMP WHICH WAS NEVER NEEDED, THEN THE PROBELM WAS DISCOVERED TO BE A SHORT IN THE WIRING HARNESS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765777August 17, 2002
SEAT BELTS:FRONT:RETRACTOR
WHILE ATTEMPTING TO INSTALL A CHILDS SEAT, THE SEAT BELT WOULD NOT RETRACT. IT STAYS IN THE FULLY EXTENDED POSITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016326August 14, 2002
AIR BAGS:FRONTAL
FRONT CRASH AT 55 MPH, AND BOTH AIRBAGS DEPLOYED. PASSENGER'S AIRBAG EXPLODED AS SOON AS IT DEPLOYED. NO INJURIES, VEHICLE WAS TOTALLED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8015583August 6, 2002
VEHICLE SPEED CONTROL, POWER TRAIN
VEHICLE WILL ACCELERATE WITHOUT FOOT PRESSING THE THROTTLE. SPEEDOMETER DOESN'T REGISTER SPEED, VEHICLE'S SPEED WAS INCREASING. DEALER WILL BE REPLACING SPEED CONTROL CHIP FOR SIXTH TIME. ALSO, CONSUMER HAS CHECKED TO SEE IF CRUISE CONTROL DID NOT ENGAGE. DEALER HAS DUPLICATED THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765246August 6, 2002
TIRES
I PURCHASED 8 OF THESE EXACT TIRES. 4 FOR MY 1994 FORD TURUAS AMD 4 FOR MY MERCURY SABLE. PREVIOSLY ON MY 1994 THREE OF THE ORIGINAL 4 TIRES I PURCHASED HAD TO BE REPLACED. ALL WITHIN A MONTHS TIME ALL AT AROUND 20,000 MILES. THE FIRST TIRE BLEW THE RIGHT FRONT TIRE BLEW OUT WHEN MY WIFE WAS DRIVING THE CAR. A WEEK OR SO LATER I NOTED THAT THE TREAD WAS SEPERATING FORM THE LEFT FROM TIRE. I CONTACTED MICHELIN REGARDING THIS AND THEY SAID IT WAS THE WAY MY WIFE WAS DRIVING THE CAR. UPON INSPECTION THE MICHELIN DEALER FOUND A NOTHER TIRE THAT WAS DOING THE SAME THING AND THEY REPLACED THEM BOTH AT NO CHAGE TO US. LAST WEEK I NOTICED THAT ON MY SABLE THE LEFT FRONT TIRE SIDE WALL WAS PEELING THE SAME AS THE OTHERS HAD DONE ON MY 1994 FORD. I NOTIFED MICHELIN THIS TIME THEY INFORMED ME TO GO DIRECTLY TO THE DEALER. THEY WERE NOT WILLING TO REPLACE THIS TIRE ALTHOUGH IT HAD THE SAME DEFFECTS AS THE OTHER TWO THAT WHERE REPLACED EARLIER THIS YEAR. AT OR AROUND 20,000 MILES THE SIDE WALLS OF TIRES BEGINS TO CRACK AND THE TREAD BEGINS TO PEAL AWAY FORM THE SIDE. IT HAS HAPPEN TO TWO DIFFERENT CARS THAT I OWN. THE SAME TIRE, TWO DIFFERENT DRIVERS YET THE SAME DEFECT. I AM NOT CONVIENCED THAT I AM THE ONLY ONE HAVING PROBLEMS WITH THESE TIRES. I HAVE PURCHASED 8 OF THE SAME TIRES AND 4 OF THE 8 HAVE GONE BAD. THREE TIRES SHOWED THE SAME TIPE OF DEFECT. PLEASE LOOK INTO THIS AS OTHERS MAYBE UNAWARE OF THE DANGER THESE MICHELIN SYMMETRY TIRES. THANK YOU FOR YOUR TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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