Mercury Sable Complaints (1996)

304 consumer complaints on file.

#8006054March 20, 2002
AIR BAGS:SIDE/WINDOW
AFTER HITTING A DEER AT 25MPH AIR BAGS DEPLOYED, AND THEN DRIVER'S SIDE AIR BAG BURSTED. TWO PASSENGERS WERE INJURED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8005675March 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
VEHICLE STALLS EVERY TIME IN RAINY WEATHER, VEHICLE WAS TAKEN TO DEALER ON 5 OCCASIONS, DEALER REPLACED SERPENTINE BELT AND INFORMED CONSUMER THAT THE MANUFACTURER WAS DESIGNING A GUARD TO PREVENT WATER FROM ENTERING THE VEHICLE, HOWEVER, MANUFACTURER WAS NOT AWARE OF NEW GUARD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005678March 14, 2002
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
SEALED HEADLIGHT COVERS HAVE BECOME DULL AND IT IS DIFFICULT TO SEE AT NIGHT.*AKCONSUMER STATES HEADLIGHT COVERS ARE DEFECTIVE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759169March 10, 2002
STRUCTURE:BODY:DOOR
THE DOOR PANELS HAVE BEEN A PROBLEM ON THIS VEHICLE SINCE MY OWNERSHIP OF THE CAR. I KEEP TAKING IT BACK TO THE DEALERSHIP WHERE I HAVE MY CAR SERVICED AND THEY KEEP CHARGING ME FOR PUTTING THEM BACK TOGETHER. THE NEVER SEEM TO LAST LONGER THAN 6 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005265March 8, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
COOLANT TURNED TO ACID AND CAUSE CORRUSION TO HEATER PLUG AND WATER PUMP.DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758007February 9, 2002
STRUCTURE:FRAME AND MEMBERS
A BOLT HOLDING THE RIGHT FRONT SUBFRAME CAME RIPPED AWAY FROM ITS BRACKET. IT CAUSED THE ENGINE TO PULL TO THE RIGHT AND RIPPED A VACCUM LINE FROM THE BRAKE DISTRIBUTION ASSEMBLY LOCATED ON THE FIREWALL. I LOST THE POWER ASSIST FOR THE BRAKES AND FORTUNATELY IT HAPPENED AT A SLOW SPEED. IT COST ME APPROXIMATELY $315.00 TO HAVE THE PROBLEM FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756696January 11, 2002
SEAT BELTS:FRONT:RETRACTOR
THE SEAT BELTS ON BOTH SIDES OF THE FRONT SEAT, DRIVER'S SIDE AND PASSENGER'S SIDE BECAME INOPERABLE AT APPROXIMATELY 50000 MILES. WE DIDN'T NOTICE THAT THEY WERE INOPERABLE, ONLY THAT THE BELTS WOULD CATCH IN THE DOOR WHEN WE SHUT THE DOOR. AFTER A WHILE, AFTER THE WARRANTY RAN OUT, WE REALIZED THAT THE REASON THAT THE BELTS WERE GETTING CAUGHT IN THE DOOR WAS BECAUSE THEY WERE NOT RETRACTING PROPERLY. WE TOOK THE CAR TO THE DEALER, WALSER LINCOLN-MERCURY AT THE ABOVE ADDRESS. THE SEAT BELTS ON BOTH SIDES WERE REPLACED ON 1/8/02. THE PASSENGER SEAT IS USED FOR LESS THAN HALF OF THE MILES DRIVEN. I WOULD NOT BE SURPRISED IF ONE OF THE BELTS FAILED BUT DON'T THINK THAT BOTH BELTS SHOULD FAIL. THAT SEEMS LIKE A MANUFACTURING DEFECT IS LIKELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755572December 12, 2001
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLED, THOUGHT IT TO BE ALTENATOR, TOWED TO MY MECHANIC, FOUND THAT THE OIL PUMP GREAR WAS STRIPPED, AND ENGINE FROZE UP, DUE TO LACK OF LUBRICANT. HD TO REPLACE WITH REMANUFACTURED ENGINE, CAR HAS BEEN SERVICED AS REQUIRED FROM THE DAY IT WAS PURCHASED NEW, WITH ALL SERVICE RECORDS RETAINED. COST $4400.00 TO REPLACE. FEEL IT IS THE RESPONSIBILITY OF FORD MOTOR COMPANY TO PAY FOR THE REPLACEMENT. WAS OUT OF WARRENTY, BUT ENGINE STILL ONLY HAD 31613 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755071November 29, 2001
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THIS PROBLEM HAS HAPPENED OVER AND OVER AGAIN. THEY FIX IT AND IT STILL KEEPS ON BREAKING DOWN. DRIVER DOOR WON'T LOCK, ROOF LIGHT STAYS ON, PANEL LIGHT INDICATING ALL DOORS ARE OPEN STAYS LIT. THEN IT GOES OFF AND THEN ON. ITS A CONTINOUS THING THAT HAPPENS. YESTERDAY. 11-28-01 IT WOULD NOT START. I BOUGHT A NEW BATTERY AND SOMETIMES IT STARTS AND SOMETIMES IT DOESN'T. DO I QUALIFY TO GET A LOANER VEHICLE UNTIL THEY FIND OUT WHAT IS WRONG WITH IT. THEY DON'T SEEM TO HAVE ANY ANSWERS YET. MY VEHICLE IS PAID OFF SINCE OF LAST MONTH. ERLINDA L. PICAZO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896468September 18, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT INSIDE VEHICLE HAS DETERIORATED, CAUSING ENGINE TO RUST. PLEASE ADD ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562853August 30, 2001
EXTERIOR LIGHTING:HEADLIGHTS
FRONT HEAD LIGHTS LENS FAILED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895203August 27, 2001
STEERING:RACK AND PINION
RACK AND PINION STEERING WAS REPLACED UNDER WARRANTY IN FEB 2000. CURRENTLY, IT NEEDS TO BE REPLACED AGAIN.*AK CONSUMER STATES DEALERSHIP REPLACED THE RACK AND PINION THE FIRST TIME, AND NOW THAT IT NEEDS TO BE REPLACED AGAIN THEY ARE REFUSING, CONSUMER WAS INFORMED BY DEALERSHIP THAT THINGS JUST HAPPEN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894745August 20, 2001
VEHICLE SPEED CONTROL
AT 14,000 MILE VEHICLE COMMENCES TO ACCELERATE INTERMITTENTLY AND MOMENTARILY WHILE BRAKES ARE BEING APPLIED FROM A STOP POSITION. SUDDEN ACCELERATION WOULD LAST FOR APPROXIMATELY ONE MINUTE OR LESS. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562548August 16, 2001
SUSPENSION
THE LEFT FRONT SPRING PIERCED THE FRONT TIRE, AFTER IT HAD BROKEN IN TWO WHILE CONSUMER WAS BACKING OUT OF DRIVEWAY, DEALER FOUND PASSENGER SPRING, STABLIZER LINK, AND STRUT BEARING BROKEN, BOTH SPRINGS WERE REPLACED.*JB MANUFACTURER NOTIFIED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748760July 19, 2001
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS TRAVELING HOME FROM MY FIRST LONG DISTANCE TRIP FROM NAPA, CA. TO VENTURA, CA. WHEN WITHOUT ANY WARNING THE CARS TEMPERATURE GAUGE WENT STRAIGHT TO HOT, THE ENGINE LIGHT CAME ON AND THE CAR LOST TOTAL POWER, RESULT? TWO BLOWN HEAD GASKETS, NUMEROUS COOLING PARTS REPLACED. WHEN FORD WAS CONTACTED ABOUT REIMBURSEMENT FOR A KNOWN DEFECT (HEAD GASKETS) THEY SAID THE GOODWILL POLICY DOESN'T COUNT IN MY CASE BECAUSE I TOOK IT TO A REPAIRSHOP OTHER THAN FORD. SO HERE I AM OUT $2,724.62 REPAIR COSTS $400. TOWING COST AND ANOTHER $250. IN RENTAL COST. I BELIEVE THAT I SHOULD BE REIMBURSED MY COSTS EVEN THOUGH I DIDN'T HAVE THE CAR REPAIRED BY FORD, BECAUSE I DIDN'T KNOW ABOUT THE EXTENDED "GOODWILL" WARRANTY UNTIL AFTER THE FACT. SO HERE IS ANOTHER SOB STORY ABOUT DEFECTIVE HEAD GASKETS NOT BEING FIXED. FORD KNOWS ABOUT THIS SERIOUS PROBLEM AND REFUSES TO FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890988June 22, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE STARTED OVERHEATING. COOLING SYSTEM BROKE DOWN TO SOON AND CAUSED EROSION. FORD DEVELOPED A REPAIR KIT FOR COOLING SYSTEM. CONTACTED DEALER, AND DEALER PAID HALF OF THE COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890304June 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SUSPENSION:FRONT:SHOCK ABSORBER
CONSUMER IS HAVING SOME PROBLEMS WITH ENGINE, ENGINE OVERHEATS AND AT TIMES STALLS.*AK RADIATOR HAS BEEN REPLACED TWO TIMES, HEADGASKETS WERE REPLACED AND FINALLY ENGINE WAS REPLACED. SHOCKS WERE REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561537June 11, 2001
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLES ENGINE COMPARTMENT CAUGHT FIRE, THE CONSUMER STATED HE RECENTLY HAD THE TRANSMISSION AND THAT MAY HAVE BEEN THE CAUSE OF THE PROBLEM (OHIO TRAFFIC CRASH REPORT). NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#889304May 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FRONT FROST PLUG BROKE AND COOLANT LEAKED. CONSUMER HAD ENGINE REPLACED . FORD HAD A TSB / VOLUNTARY RECALL ON VEHICLE FOR THAT PROBLEM. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745185May 11, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
COOLANT TURNED TO A RUSTY SLUGGY MIXTURE. FREEZE OUT PLUGS HAD TO BE REPLACED AND SYSTEM FLUSHED. NEW COOLANT WAS ADDED AND IT IS ALREADY TURNING BROWN AGAIN. FORD DID DO THE WORK FOR FREE, BUT TOLD ME I WAS ON MY OWN IF IT OCCURED AGAIN. HAVE LEARNED THROUGH VARIOUS PEOPLE THAT THE SAME THING IS HAPPENING TO THEIR SABLE AND TAURUS CARS. TRANSMISSION HAS ALSO HAD TO REPAIRED AT A COST TO ME OF $1750.00. WHEN YOU COME TO A STOP THE CAR WILL THEN NOT GO FORWARD. YOU HAVE TO PRESS IN ON THE GAS AND MAKE IT LUNGE FORWARD, SOMETIMES CAUSING THE TIRES TO "BURN RUBBER" ! WE BROUGHT THIS PROBLEM TO THE SERVICE DEPARTMENT THREE YEARS AGO AND EACH TIME WE TOOK THE CAR IN THE SERVICE STAFF INFORMED US THAT THERE WAS NO PROBLEM. ON LAST VISIT IS WHEN THE COOLANT PROBLEM WAS DISCOVERD. WAS TOLD THAT OUR CAR HAD "CANCER" AND SHOULD GET RID OF IT, BUT NOT AT THEIR DEALERSHIP. THE PROBLEM WITH THE TRANSMISSION WAS A FORWARD ENGAGEMENT PISTON. THE COMPANY THAT MADE THE REPAIR HAD THREE OTHER SABLES IN THE SHOP WITH THE EXACT SAME PROBLEM - EACH WITH NO SUPPORT FROM FORD. EACH WERE PAYING $1750.00. HELP!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable