Mercury Sable Complaints (1997)

228 consumer complaints on file.

#10152852March 16, 2006
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
BALL JOINT AND TIE-ROD REPLACEMENTS NEEDED VERY FREQUENTLY (1-2 TIMES A YEAR). ON BOTH A 1997 SABLE WAGON AND 1999 SABLE SEDAN. EACH VEHICLE HAS HAD SEVERAL BALL JOINTS AND TIE-RODS REPLACED, SOME COVERED BY MFG AS THE FREQUENCY WAS SO OFTEN. EACH TIME WE HAVE BEEN TOLD THAT THE BALL-JOINT AND/OR TIE-ROD, ON ONE SIDE OR THE OTHER, NEEDS TO BE REPLACED DUE TO "SAFETY" REQUIREMENTS. IF THIS IS THE CASE THAN THE FREQUENCY HAS ME CONCERNED THAT IF THE 'ISSUE" WAS NOT CAUGHT IN TIME THERE COULD BE AN INJURY OR DEATH. THE 1997 SABLE WAGON WENT IN FOR A STARTER REPLACEMENT TODAY 3/16/06 AND WE WERE TOLD THAT THE LOWER OUTER TIE-ROD NEEDED TO BE REPLACED. THIS TIE-ROD WAS REPLACED 11K MILES AGO ON 12/3/04 AND THE CAR WAS INSPECTED ON 12/5/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150303February 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SLOW TO UP SHIFT. WHILE DRIVING AT ANY SPEED VEHICLE SUDDENLY DROPPED TO LOWEST GEAR WOULD NOT GO OVER 23 MPH. LOUD ROARING! AFTER PLACING IN PARK; PUTTING INTO DRIVE TRANSMISSION SLAMS INTO FIRST GEAR, BUT WILL NOT CHANGE INTO HIGHER GEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150124February 13, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED WHILE DRIVING 20-25 MPH THE BRAKES FAILED CAUSING LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND DETERMINED BOTH BRAKE LINES BELOW THE FRONT DRIVER DOOR WERE RUSTED CAUSING THE LINES TO BREAK OPEN. THE RUST WAS CAUSED FROM TWO PLASTIC STRIPS ATTACHED TO THE BOTTOM OF THE VEHICLE. THE BRAKE LINES FROM THE MASTER CYLINDER TO THE REAR TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. UPDATED 03/17/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135799September 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
DT: THE CONTACT OWNS A 1997 MERCURY SABLE. WHEN PARKING THE CAR THE SHIFTER INDICATES IT IS IN PARK, BUT IT IS ACTUALLY IN REVERSE. THERE IS A RECALL #96V166000, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONSUMER NOTICED THIS PROBLEM ON 9-6-05. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125899August 26, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: FORD MERCURY SABLE STATION WAGON 1997. FRONT COIL SPRING BROKE AND WENT PASS THE BASE AND MADE CONTACT WITH THE FRONT DRIVER'S SIDE TIRE. THIS TIRE WAS SHREDDED. CONSUMER WAS DRIVING A VERY SLOW SPEED WHEN THIS HAPPENED. FORD WAS RECALLING THE 1999 - 2001 MODELS UNDER RECALL 04S17, THIS RECALL DOES NOT APPLY TO THE 1997. MODEL. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119643June 28, 2005
STEERING
THE CONSUMER WAS HAVING TROUBLE WITH THE STEERING WHEEL. IT DIDN'T TURN. THE CONSUMER TOOK THE CAR TO THE DEALER AND THEY DROVE IT. THE DEALER REPLACED 2 PARTS IN THE STEERING, BUT THE PROBLEM REMAINED. THE STEERING WHEEL MADE A BINDING NOISE AND GETS REALLY TIGHT. WHEN THE STEERING WHEEL LOCKED UP THE WINDOWS WILL NOT ROLL DOWN. *JB *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125110June 13, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, EQUIPMENT
WE OWN A 1997 MERCURY SABLE. IN JUNE OF 2004 OUR HEATER CORE WENT OUT AND, AS THE CAR WAS UNDER WARRANTY, WAS REPLACED BY A LOCAL CAR DEALERSHIP, HENRY DAY FORD. THE MILEAGE OF THE CAR WAS THEN 60,468. SINCE THEN, WE HAVE HAD TO HAVE THE HEATER CORE REPLACED AN ADDITIONAL 4 TIMES, THE LAST TIME WAS MAY 11, 2005 (MILEAGE 64,995). ON JUNE 7, 2005, ONCE AGAIN, THE HEATER CORE SEEMED TO GO OUT. WE TOOK IT TO HENRY DAY AND THEY INFORMED US THAT THE HEAD GASKET WAS WARPED AND NEEDED TO BE REPLACED. EACH TIME THIS HAS OCCURRED, A STEAM HAS FILLED THE INTERIOR OF THE VEHICLE AND CLOUDED THE WINDOWS, MAKING IT IMPOSSIBLE TO SEE WHERE I AM GOING. IT IS A VERY MALODOROUS STEAM, FULL OF ANTIFREEZE. MY CONCERN IS THAT THIS IS A SAFETY HAZARD. I HAVE SPOKEN TO SEVERAL OWNERS OF FORD TAURUS AND MERCURY SABLE VEHICLES, AND MOST SEEM TO HAVE HAD A SIMILAR PROBLEM WITH MULTIPLE HEATER CORE PROBLEMS. THIS WOULD APPEAR TO BE A FLAW IN THE VEHICLE. I AM CONCERNED THAT IT WILL CAUSE AN ACCIDENT FOR ME, AND I WONDER HOW MANY ACCIDENTS HAVE OCCURRED BECAUSE OF THIS PROBLEM. I AM ALSO CONCERNED ABOUT MY HEALTH AND THE HEALTH OF MY SPOUSE (WHO HAS HEART PROBLEMS). WE HAVE BEEN NAUSEATED AND HAVE HAD CONGESTION AND EVEN SOME MEMORY PROBLEMS THAT SEEM TO OCCUR AFTER INHALING THE STEAM. WE WOULD LIKE INFORMATION ON THE EFFECTS OF INHALING THIS MIXTURE OF WATER AND ANTIFREEZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124549June 8, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I OWN A 1997 MECURY SABLE. ON 06/07/05 I WAS TRAVELING IN MI ON HIGHWAY 96 EAST BETWEEN GRAND RAPIDS AND LANSING. WHILE CRUISING ALONG AT 70 MPH, THE HOOD ON MY CAR RELEASED, AND SMASHED INTO MY WINDSHIELD CAUSING DAMAGE TO THE WINDSHIELD, HOOD, AND ROOF OF THE CAR. APPARENTLY THE SAFETY CATCH FAILED, WHICH IN TURN CAUSED THE DAMAGE. I SPOKE WITH FORD MOTOR, WHO EXPLAINED TO ME THAT BECAUSE MY VEHICLE WAS OUT OF WARRANTY, THEY WOULD NOT COVER THE DAMAGE. I BELIEVE FORD TO BE LIABLE BECASUE THIS IS NOT A MAINTENANCE ISSUE. THE SAFETY CATCH BY DESIGN IS INTENDED TO PREVENT THESE TYPES OF ACCIDENTS, AND IT SHOULD NEVER FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108225January 29, 2005
ELECTRICAL SYSTEM
WHEN DRIVING MY VEHICLE A CLICKING UNDER THE DASH WILL OCCUR, AT THE SAME TIME MY SEAT BELT LIGHT WILL COME ON AND GO OFF, WHEN IT GOES OFF I LOSE MY POWER STEERING, POWER BRAKES, WINDSHIELD WIPERS, STEREO AND WINDOW OPENER. THE ODDEST THING IS EVERYTHING IS FULLY RESTORED WHEN IN NEUTRAL OR PARK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106163January 12, 2005
ENGINE AND ENGINE COOLING:ENGINE
FAULTY DESIGN OF CAM SENSOR AND ACTUATOR ON 1997 MERUCRY SABLE. MY CAR FAILED. PROOF OF MULTIPLE FAILURES: HTTP://AUTOS.MSN.COM/RESEARCH/VIP/RELIABILITY.ASPX?MODELID=2008&SRC=VIP I REQUEST RECALL AND REPLACEMENT OF THIS PART ON ALL CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100306November 21, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
BROKEN RIGHT FRONT COIL SPRING OBSERVED WHILE SERVICING BRAKE SYSTEM. SEVERE CLUNKING SOUND RADIATED THROUGH VEHICLE FOR 3-5 DAYS PRIOR TO SERVICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096535October 28, 2004
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION:FRONT:MACPHERSON STRUT, TIRES
THIS WAS A FAILURE THAT FORTUNATELY WAS CAUGHT BEFORE A CRASH. I PURCHASED THE VEHICLE USED LAST DECEMBER. FROM THE TIME I PURCHASED IT THERE WAS A CLUNKING SOUND THAT CAME FROM UNDER THE FRONT ON THE DRIVER'S SIDE. AT THE END OF SEPTEMBER MY HUSBAND NOTICED THAT THE ENGINE WAS MOVING BACK AND FORTH (FRONT TO BACK) WHEN THE CAR WOULD START OUT AND BACK UP. HE CONTINUED TO MONITOR IT FOR A FEW DAYS WHEN IT STARTED TO SOUND IF IT WERE WHIRRING AND GRINDING ON THE DRIVER'S SIDE. HE TOOK IT TO A REPAIR PLACE, FISHER AUTO BODY AND REPAIR IN SOMERSET. THERE THEY FOUND THE FOLLOWING, THE FRONT STRUTS WERE BAD, THE DRIVER SIDE WAS LEAKING AND HAD LITTLE FUNCTION, THE PASSENGER SIDE WAS WEAK; THE FRONT SUBFRAME ASSEMBLY MOUNT HAD RUSTED THROUGH AND HAD SEPERATED; THE REAR MOTOR MOUNT WAS DEFECTIVE AND HAD TO BE REPLACED; THE REAR SUBFRAME ASSEMBLY MOUNTS NEEDED TO BE REPLACED (TO CURE THE CLUNKING); THE DRIVER SIDE WHEEL BEARING HAD GONE AND NEEDED TO BE REPLACED (TO REPAIR THE WHIRRING SOUND), PLUS STRUT MOUNT, CUSHION, ETC. THE TOTAL COST OF THE REPAIR WAS NEARLY $1600. ALTHOUGH I SUSPECT THE WEAK STRUTS ALLOWED THE SUBFRAME TO SLAM TO THE GROUND ON HILLS OR SHARP GULLEYS WHICH CONTRIBUTED TO THE FRONT MOUNTS BREAKING, THEY WERE CLEARLY NOT DESIGNED TO STAND UP IN THE LONG RUN. THE SAME DESIGN WAS USED ON THE 93 TAURUS FOR INSTANCE AND YOU RECALLED THE REAR MOUNTS AND REQUIRED A BEEFED UP MOUNTING PLATE AND DESIGN. YOU SHOULD FORCE FORD (MERCURY) TO DO THE SAME WITH THIS CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091449October 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ON A INCLINE, THE VEHICLE SLIPPED OUT OF DRIVE TO REVERSE GEAR. THIS CAUSED THE VEHICLE TO ROLL BACK RESULTING IN DAMAGE TO THE VEHICLE. *JB THE DEALER REPLACED THE TRANSMISSION SHIFTER CABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10094412September 27, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE APPLYING THE ACCELERATOR PEDAL IT WENT TO THE FLOOR AND VEHICLE ACCELERATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083658August 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
INTERMITTENTLY WHILE DRIVING AT ANY SPEED THERE WAS A CLICKING SOUND COMING FROM THE STEERING COLUMN. WHEN THIS OCCURRED THE POWER STEERING/POWER WINDOWS AND ABS FAILED TO WORK PROPERLY. *AK (AUTOMATIC POSITION LEVER MODULE) THE RADIO HAD GONE ON AND OFF AS WELL. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083660August 20, 2004
TIRES
DRIVER'S SIDE AND PASSENGER'S SIDE RIGHT REAR TIRES TREAD SEPARATED FROM THE TIRES ON THE SAME DAY WHILE ON A VACATION TRIP. GENERAL TIRES, SIZE 205/65R15, DOT# UNKNOWN. *AK THE GAS STATION ATTENDANT CHECK THE PASSENGER SIDE FRONT TIRE AND IT ONLY HAD 17 LBS OF PRESSURE. HE TESTED AND FOUND MULTIPLE DEFECTS (SEPARATION AND LEAKS) IN ALL FOUR TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082425July 22, 2004
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
WHILE ATTEMPTING TO MOVE MY CAR. I PUT IT IN GEAR AND HEARD A BIG CLUNK, THE CAR DROPPED ON THE LEFT AND I HEARD MY TIRE BLOW OUT. IT WAS THE LEFT FRONT COIL SPRING , WHEN IT BROKE THE BROKEN SPRING STABBED MY TIRE. I AM SURE THAT IF I HAD BEEN DRIVING DOWN THE ROAD, THIS WOULD HAVE CAUSED QUITE AN ACCIDENT. NOT ONLY WAS THIS A BIG EXPENSE FOR ME TO FIX. I AM AFRAID TO DRIVE MY CAR, BECAUSE I CAN'T HELP BUT WONDER ABOUT THE OTHER (RIGHT) SIDE AND ALSO THE BACK SPRINGS. DO YOU HAVE ANY SUGGESTIONS ON WHAT I CAN DO TO STAY SAFE IN MY VEHICLE? PLEASE RESPOND. THANK YOU. SHARON KITCHEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083290July 20, 2004
SERVICE BRAKES, HYDRAULIC
THE BRAKE FAILED WHEN APPLIED. THE VEHICLE WAS TAKEN TO INDEPENDENT SHOP, MECHANIC INDICATED THE EXCESSIVE RUSTED IN THE BRAKE LINE MADE THE VEHICLE TO HAVE A LONGER STOPPING DISTANCE. DEALER WAS NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081307July 18, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
I OWN A 1997 MERCURY SABLE. THE FRONT DRIVERS SIDE WINDSHEILD WIPER IS DEFECTIVE, WE HAVE REPLACED IT SEVERAL TIMES AND IT CONTINUES TO BE A DANGEROUS PROBLEM. EACH TIME IT HAS OF COURSE BEEN RAINING HEAVILY IN HEAVY TRAFFIC WHEN IT JUST STOPS WORKING. WE HAVE SOMEHOW MANAGED AT THIS POINT TO HAVE NO ACCIDENTS BUT AS I SAID IT CONTINUES TO DO THIS EVEN AFTER HAVING IT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080749July 10, 2004
TIRES:TREAD/BELT
A GENERAL TIRE 205 65R 15 FAILED ON 7/7/2004. THE TIRE TREAD CAME OFF AS I WAS DRIVING DOWN I20 NEAR TERRELL, TEXAS. THE TREAD KNOCKED THE SCREWS OUT OF THE BUMPER SIDE PANEL AND DAMAGED THE PANEL. I HAVE ESTIMATE OF OVER $1400.00 FROM LEADERSHIP FORD IN DALLAS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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