Mercury Sable Complaints (2002)

440 consumer complaints on file.

#10255213January 15, 2009
SUSPENSION:FRONT
I PULLED OUT OF A PARKING SPACE IN MY 2002 MERCURY SABLE, HEARD A LOUD BANG AND GOT OUT TO LOOK AROUND THE CAR, AT THE TIRES AND UNDER THE CAR. NOT SEEING ANYTHING WRONG I CONTINUED TO DRIVE, HEARD GRINDING NOISES AND SMELLED A BURNING SMELL. EVENTUALLY MY FRONT TIRE WENT COMPLETELY FLAT AND I MADE IT HOME. MY HUSBAND TOOK THE TIRE OFF, IT WAS COMPLETELY CUT AROUND THE INNER SIDE AND THE COIL SPRING HAD BROKEN. THE MERCURY DEALER SAID THERE WAS A RECALL BUT NOT ON MY 2002 MERCURY SABLE. ONE AUTO REPAIR PERSON TOLD ME THIS WAS A COMMON PROBLEM WITH FORDS AND MERCURY CARS. MY HUSBAND WILL TRY TO REPLACE THE SPRINGS AND WE NOW NEED A NEW TIRE AND POSSIBLY STRUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255228January 15, 2009
SUSPENSION:REAR
HAD A CATASTROPHIC BLOWOUT ON REAR TIRE. THIS WAS CAUSED BY THE FAILURE OF THE COIL SPRING ON THE LEFT STRUT. I WAS ABLE TO GET HOME AND MY LOCAL MECHANIC REPLACED BOTH REAR STRUTS. THE COST WAS MORE THAN A WEEKS PAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254724January 12, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW OUT AND CAUSED THE VEHICLE TO DRIFT TO THE SIDE OF THE ROAD. UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT COIL SPRING FRACTURED AND PUNCTURED A HOLE THROUGH THE TIRE. THE MANUFACTURER WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254079January 7, 2009
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE CHANGING THE FRONT PASSENGER SIDE TIRE, THE CONTACT DID NOT REALIZE THAT THE COIL SPRING FAILED AND PUNCTURED THE TIRE. HE WAS ABLE TO REPLACE THE TIRE WITH A SPARE AND DROVE THE VEHICLE TO THE DEALER TO HAVE THE TIRE CHANGED. THE DEALER STATED THAT THE TWO FRONT COIL SPRINGS FAILED AND PUNCTURED THE TIRE. THE FRONT TIRE AND FRONT COIL SPRINGS WERE REPLACED AT THE COST OF $735. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND HE WOULD NOT BE REIMBURSED FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 70,773 AND CURRENT MILEAGE WAS 70,793. UPDATED 01-26-09 *BF UPDATED 01/26/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254087January 7, 2009
AIR BAGS, AIR BAGS:FRONTAL
INVOLVED IN MVC. PASSENGER AIRBAG DEPLOYED ALTHOUGH NO PASSENGER IN VEHICLE. DRIVERS SIDE AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10253266December 30, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. SHE IMMEDIATELY TURNED OFF THE ENGINE. SHE INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS FLAT AND THE STRUT SPRING WAS STICKING OUT OF THE TIRE. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 24,964. UPDATED 2/23/09 *CN UPDATED 02/25/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252822December 26, 2008
POWER TRAIN, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS STOPPED WORKING AND THE GEAR SHIFTER FAILED. HE REFERENCED NHTSA CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE DEALER STATED THAT THE BRAKE SWITCH AND WIRING HARNESS WERE FAULTY. THEY WOULD NOT REPAIR THE VEHICLE ACCORDING TO THE RECALL BECAUSE HIS VIN WAS NOT INCLUDED. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252647December 23, 2008
SUSPENSION:FRONT, SUSPENSION:REAR
3 OF 4 SPRINGS BROKE ON SABLE AT A HOTEL IN INDIANA. 2 REAR SPRINGS AND 1 FRONT SPRING. VEHICLE WAS NOT MOVING. REPAIR INCLUDED 2 TIRES, 1 REAR STRUT, ONE FRONT STEERING BAR AND ALL FOUR SPRINGS ALSO REQUIRED RENTAL VEHICLE FOR 1 WEEK, AND AN ADDITIONAL TRIP TO INDIANAPOLIS TO GET THE REPAIRED VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251797December 15, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING ON A RESIDENTIAL ROAD AT 15 MPH, THE CONTACT SMELLED A STRANGE ODOR. WITHIN A SECOND, THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND DISCOVERED THAT THE COIL SPRING FAILED AND PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251069December 8, 2008
SUSPENSION:FRONT
DRIVING ALONG AND TIRE BLEW OUT. COIL SPRING PUT HOLE IN TIRE PER MECHANIC. NEW TIRE,SPRING,ALIGNMENT-TOTAL BILL $439. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250709December 4, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. SUDDENLY, THE TIRE FLATTENED. THE DRIVER ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD AND SWERVED INTO A DITCH. THERE WERE NO DAMAGES OR INJURIES. THE VEHICLE WAS REMOVED FROM THE DITCH AND THE DRIVER'S SIDE FRONT TIRE WAS REPLACED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE WAS RELATED TO THE FRONT DRIVER'S SIDE SUSPENSION COIL SPRING. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AT THE AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10250191November 30, 2008
SUSPENSION:REAR
HAD NORMAL TIRE MAINTENANCE (ROTATION), WAS ADVISED BOTH REAR COIL SPRINGS ON MY 2002 MERCURY SABLE WERE BROKEN AND WOULD NEED REPLACEMENT. MECHANIC INDICATED THIS WAS A COMMON PROBLEM WITH THE 2002 SABLE AND TAURUS MODELS. WITH SPRING REPLACEMENT, ALSO HAD TO REPLACE THE SHOCKS/STRUTS AND CONTROL BARS TO THE ANTI SWAY. TOTAL PRICE OF REPAIRS WAS $624.00 SEARCHING ON THE INTERNET, FOUND THIS PROBLEM IS COMMON AMONG OTHER 2002 SABLE/TAURUS OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248979November 17, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVEN'T HAD MY 2002 MERCURY SABLE FOR MORE THAN A YEAR A THE HEATER JUST SUDDENLY WENT OUT! I HAVE NO IDEA WHY BUT I HEARD THAT THERE WAS A RECALL ON THESE THING IS THAT TRUE I M STILL PAYING ON THIS CAR ALSO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248071November 9, 2008
SUSPENSION:FRONT
I OWN A 2002 MERCURY SABLE. THE RIGHT FRONT COIL SPRING BROKE AS I WAS LEAVING MY DRIVEWAY ON 2/28/07. THIS RESULTED IN HAVING TO REPLACE BOTH FRONT COIL SPRINGS PER TECHNICIAN'S RECOMMENDATION. ALSO THEN HAD TO PAY FOR A WHEEL ALIGNMENT AFTER SPRING REPAIR. TOTAL BILL $418.00. WHILE INVESTIGATING COMPLAINTS OF THIS PROBLEM I DISCOVERED MULTIPLE COMPLAINTS FROM OTHER OWNERS OF SAME YEAR, MAKE, AND MODEL. THEN FOUND OUT THERE WAS A RECALL ON THE SPRINGS, FOR 1999-2001 AND THEN 2003, BUT NOT FOR 2002 MODELS IN SPITE OF THE LARGE NUMBER OF COMPLAINTS. THIS IS A SERIOUS SAFETY ISSUE AND WITH SO MANY COMPLAINTS I WONDER WHY THE MANUFACTURER HAS NOT RECALLED. AND I AM NOT ALONE IN WONDERING THIS. I HAVE TO ALSO WONDER HOW MANY PEOPLE ARE OUT THERE THAT HAD THE SAME PROBLEM THAT HAVE NOT REGISTERED A FORMAL COMPLAINT. I AM IN CONSTANT FEAR THAT MY REAR COIL SPRINGS WILL BREAK NEXT. I DO NOT FEEL SAFE DRIVING MY CAR KNOWING THAT AT ANY TIME THESE SPRINGS COULD BREAK. SPRINGS ARE JUST NOT SUPPOSED TO BREAK LIKE THIS ON CARS SO NEW. MY VEHICLE ONLY HAD 46,077 MILES ON IT WHEN THIS OCCURRED. THIS IS QUITE A SHOCK! PLEASE LOOK INTO THIS AND SEE ABOUT GETTING A MANUFACTURER RECALL FOR SPRINGS ON THE 2002 MERCURY SABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247825November 6, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE VEHICLE WAS AT A LOCAL REPAIR SHOP FOR MINOR MAINTENANCE, THE MECHANIC TEST DROVE THE VEHICLE AND THE FRONT COIL SPRINGS FAILED. THE FRONT PASSENGER SIDE TIRE BLEW OUT. THERE WAS NO CRASH AND THE DRIVER WAS UNINJURED. THE VEHICLE WAS TOWED BACK TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE COIL SPRINGS WERE FRACTURED DUE TO CORROSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE MECHANIC ALSO INFORMED HIM OF NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE DEALER HAS NOT BEEN NOTIFIED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,827.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247354October 31, 2008
VISIBILITY:WINDSHIELD
2002 MERCURY SABLE WATER LEAKS INTO THE PASSENGER SIDE COMPARTMENT OF VEHICLE. THE HEATER BLOWER MOTOR GETS WATER AND HAS TO BE REPLACED. BOTOR WORKS ON AND OFF. REFERENCE COMPLAINT # 101840014. ALSO FORD RELATED RECALL 03V087000.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244445October 5, 2008
SUSPENSION, SUSPENSION:REAR
WHILE HAVING TIRES ROTATED AT SAM'S CLUB, THE TECHNICIAN NOTIFIED ME THAT BOTH REAR SPRINGS WERE BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244251October 2, 2008
SUSPENSION:REAR, SUSPENSION:FRONT, STEERING:LINKAGES:TIE ROD ASSEMBLY
I TOOK MY 2002 MERCURY SABLE SEDAN IN TO THE DEALER TO HAVE THE OIL CHANGED AND THE FRONT LEFT TIRE CHECKED. WHEN I CALLED TO PICK UP THE CAR, I WAS TOLD THAT THE LEFT FRONT INNER TIE RODS WERE LOOSE AND THAT THE REAR COILS/SPRINGS WERE ALL BROKEN. THERE ARE ONLY 76,600 MILES ON THE CAR. WE ARE THE ONLY OWNERS. THE REPAIR COST WAS NEARLY $1,000.00. THIS NEEDS TO BE ADDRESSED BY FORD. VERY DANGEROUS. AND UNHEARD OF FOR A 6 YR OLD CAR WITH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243280September 23, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT
FRONT RIGHT COIL SNAPPED PUNCTURING THE TIRE AND RESULTED IN FLAT TIRE AND NEW COIL HAVING TO BE PUT ON ALONG WITH 2 NEW TIRES. , 2 NEW STRUTS IT TOOK TO FIX IT. FORD NEEDS TO PAY ME THE$742.93 I HAD TO PAY. I COULD HAVE BEEN GOING 60 ON THE HIGHWAY WITH MY KIDS IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242439September 16, 2008
SUSPENSION:FRONT, SUSPENSION:REAR
EARLIER THIS YEAR MY FRONT SPRING BROKE AND PUT A HOLE IN MY TIRE - THANK GOODNESS I WAS NOT DRIVING - I WAS JUST PULLING OUT OF MY PARKING PLACE AT WORK. WHEN WE TOOK IT TO THE GARAGE TO HAVE IT FIXED THEY MENTIONED THAT MY BACK ONES WERE ALSO BROKEN AND NEEDED REPLACED. THE TECHNICIAN TOLD ME THAT THIS IS COMMON IN THESE CARS AND THAT I SHOULD TRY TO FIND OUT ABOUT THE RECALL ON THESE PARTS FROM FORD. I OWN A 2002 MERCURY SABLE. BUT APPARENTLY DUE TO MOST OF THE READING I HAVE BEEN DOING THE RECALL ONLY WENT UNTIL 2001. BUT I SEE THAT MANY MANY PEOPLE WITH 2002 & 2003 CARS ARE HAVING THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable