Mercury Mountaineer Complaints (1998)

236 consumer complaints on file.

#759793March 25, 2002
SEATS:FRONT ASSEMBLY:RECLINER
HANDLE TO ADJUST VERTICAL SEAT ALIGNMENT BROKE OFF. DEALER SAID IT WAS COMMON VEHICLE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759193March 11, 2002
STRUCTURE:BODY, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE FRONT FLOORBOARD OVERHEATED. THE FRONT SEATS BECAME WARM AS IF A SEAT HEATER WAS TURNED ON. THE VEHICLE HAS NONE. THE FRONT TIRES BEGAN MAKING A WHOMPING SOUND AS IF FLAT. I PULLED OVER CHECKED THE TIRE PRESSURE. IT WAS NORMAL. I CONTINUED TO MY DESTINATION. THE ABS LIGHT AND AIRBAG LIGHT THEN BEGAN TO FLASH. I CONTINUED TO DRIVE. UPON REACHING MY DESTINATION, I REACHED UNDER THE PASSENGER SIDE SEAT TO GET THE KEYS I DROPPED. I ACCIDENTLY BUMPED THE SEAT BRACKET WITH MY LEFT TALL FINGER BLISTERING IT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#758851March 2, 2002
STRUCTURE:BODY
ON WARM DAYS, ESPECIALLY WHEN AIRCONDITIONER IS USED THE FLOORBOARD AND SEAT BRACKETS GET HOT. I HAVE MELTED PLASTIC GAME PIECES, CRAYONS, AND HEATED FOOD ITEMS BY LAYING THEM ON THE FLOOR BOARD NEXT TO THE BRACKETS. I BUMPED THE SEAT BRACKET WHEN I PICKED UP MY KEYS AND BLISTERED MY HAND. I CONTACTED THE CUSTOMER REALTIONS DEPARTEMENT FOR MERCURY WHO TOOK A REPORT AND PROMISED TO FOLLOW UP. I HAVE HEARD NOTHING FROM THEM OR MY DEALER. I ONLY HAVE 10,000 MILES LEFT ON MY WARRANTY. THIS WILL ONLY BE THREE MONTHS FOR ME. THE LOCAL SERVICE MANANGER AND THE MECHANICS HAVE TRIED TO CONVINCE ME THAT THIS IS NORMAL FOR AN SUV. IF THIS IS THE CASE, WHY ARE THEY ON THE ROAD? MY FEAR IS THAT THIS AUTO WILL BURST INTO FLAMES AND I WON'T BE ABLE TO GET MY KIDS OUT. THE FUMES WHEN THIS AUTO GETS HOT ALSO CAUSE MY DAUGHTER TO HAVE ASTHMA ATTACKS. I CAN NOT TRADE THE AUTO BECAUSE I OWE TO MUCH ON IT. THIS IS WHAT THE LOCAL SERVICE MANAGER SUGGESTED. I FEEL THAT I HAVE A RESPONSIBILITY TO OTHER MOTORISTS TO CONTINUE TO WORK ON THE ISSUE OF THIS AUTO BEING A SAFTY HAZARD TO MYSTELF AND OTHERS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8004093February 14, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE DRIVING AND WITHOUT WARNING VEHICLE STARTED TO STALL. MECHANIC STATED THAT IGNITION SWITCH MALFUNCTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758146February 12, 2002
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT BRACKET WAS HOT ENOUGH TO BLISTER THE SKIN WHEN TOUCHED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#757683February 2, 2002
STRUCTURE:BODY, TIRES
MOUNTAINEER'S FRONT FLOOR BOARD AND SEAT MOUNTING BRAKETS, ESPECIALLY THE PASSENGER SIDE, GET HOT ENOUGH TO BLISTER THE SKIN. WHEN THE FLOOR BOARD IS HOT THE ABS LIGHT COMES ON AND IT IS HARD TO STEER. THE MOUNTAINEER ALSO HAS EXCESSIVE TIRE WEAR ON THE FRONT WHICH HAD LEAD TO TWO SETS OF TIRES NEEDING TO BE REPLACED. IN 3000 MILES THE TIRES ARE WORN ENOUGH THAT THE MERCURY MAKES A WHOMPING SOUND MUCH LIKE A FLAT IS HARD TO TURN AND IS DIFFICULT TO STOP UNTIL I HAVE THE TIRES ROTATED. THE WHOLE PROCESS THEN HAS TO BE DONE AGAIN IN ANOTHER 3000 MILES WHICH ACCORDING TO FORD "SHOULD BE DONE EVERY OTHER OIL CHANGE AND THIS IS NORMAL FOR AN SUV."*AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#8002686January 23, 2002
VEHICLE SPEED CONTROL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THROTTLE BECAME STUCK, CAUSING LOSS OF CONTROL. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756018December 26, 2001
VISIBILITY:GLASS, SIDE/REAR
VEHICLE WAS PARKED IN GARAGE OVERNIGHT. READ WINDOW EXPLODED OVER NIGHT. GLASS WAS ALL OVER THE GARAGE. ONLY A COUPLE PIECES BIGGER THEN A DIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898189October 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER TAKING THE KEY OUT OF THE IGNITION, VEHICLE JUMPED OUT OF PARK AND STARTED ROLLING BACKWARDS 30' (FEET) BEFORE IMPACTING A TREE. ONE PERSON INJURED: PELVIS FRACTURE/DISLOCATED LEG, AND LACERATED LIVER. NO CAUSE FOR THIS PROBLEM HAS BEEN DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#896193September 12, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VEHICLE SPEED CONTROL:LINKAGES
DURING NORMAL OPERATION OF VEHICLE GAS PEDAL WILL STICK, ALLOWING VEHICLE TO ACCELERATE WITHOUT DRIVER CONTROLLING THE VEHICLE. DEALERSHIP HAS EXAMINED VEHICLE, AND DETERMINED THAT ACCELERATOR CABLE WAS DEFECTIVE AND MUST BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751875September 7, 2001
SUSPENSION:FRONT
TRAVELING AT 65 MPH ON I-71 NEAR LODI, OH I DRIFTED ON TO THE GRASSY MEDIAN AND WHEN I TRIED TO PULL IT BACK TO THE PAVEMENT WITNESSES SAID THAT THE VEHILCE FLIPPED FIRST LANDING ON THE REAR END THE CONTINUE UNTIL IT LANDED ON ITS WHEELS. ALTHOUGH I WAS DRIVING, I DON'T REMBER ANYTHING AFTER TURNING THE WHEEL UNTIL THE STATE TROOPER SPOKE TO AS THE RESCUE SQUAD WAS REMOVING ME FROM THE CAR. *AK (DOT NUMBER: N/A TIRESIZE: STANDARD)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#894400August 15, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE COMPARTMENT CAUGHT FIRE WITHOUT WARNING. DAMAGE WAS ESTIMATED AT FOURTEEN THOUSAND DOLLARS. DEALER AND MANUFACTURER HAVE BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#750166August 9, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
1998 MERCURY MOUNTAINEER WILL CATCH ON FIRE IN ENGINE COMPARTMENT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#748741July 19, 2001
TIRES:SIDEWALL
TIRE SEPARATED ON THE SIDEWALL AND WAS VIBRATING VERY BADLY. *AK (TIRESIZE: P235/75/R1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892375July 10, 2001
VEHICLE SPEED CONTROL
INTERMITTENTLY THROTTLE STICKS. A RECALL HAS BEEN ISSUED ON OTHER MAKES AND MODELS. HOWEVER ,THIS VEHICLE IS NOT INCLUDED DUE TO VIN. THE DEALER HAS INSPECTED VEHICLE, AND WILL REPLACE THROTTLE BODY AT OWNER'S EXPENSE.*AK CONSUMER STATES THROTTLE STICKS WHENEVER APPLIED, HOWEVER MORE OCCASIONAL WHEN TAKING OFF FROM A STOP. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747954July 6, 2001
TIRES:TREAD/BELT
TRAVELLING SOUTHBOUND ON I-35 AT MILEMARKER 20 NEAR CLARKS GROVE MN WHEN LEFT REAR TIRE BLOWOUT OCCURRED WITHOUT WARNING, COMPLETELY SEPARATING TREAD. VEHICLE BROUGHT TO A SAFE STOP ON THE HIGHWAY SHOULDER WHERE SPARE WAS INSTALLED.*AK (DOT NUMBER: W2HL TIRESIZE: P235-75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892124July 6, 2001
SUSPENSION:FRONT:WHEEL BEARING
CONSUMER STATES DURING ROUTINE OIL CHANGE MECHANIC SAW THE FRONT BUSHINGS WERE SHREDDED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561711June 20, 2001
WHEELS:RIM
THE VEHICLES RIM SPLIT IN THE TREAD AREA FOR UNKNOWN REASON. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890830June 20, 2001
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE WAS AT A STOP, CONSUMER PRESSED ON ACCELERATOR AND NOTHING HAPPENED. VEHICLE DID NOT MOVE, NOR DID ENGINE REV. AFTER A FEW MINUTES, ACCELERATOR RESPONDED AGAIN. DEALER DISCONNECTED SPEED CONTROL CABLE, AND ADVISED CONSUMER THAT WAS WHAT HAD CAUSED THE PROBLEM. CURRENTLY, PEDAL FEELS TIGHT AND POPPS BACK WHEN CONSUMER LETS GO OF IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562551June 19, 2001
TIRES
WHILE DRIVING, THE LEFT FRONT TIRE BLEW OUT, CONSUMER THEN SWERVED, AND SIDESWIPED A SEMI TRUCK, CONSUMER SUFFERED MINOR INJURIES.(FIRESTONE WILDERNESS ESS AT 15 W2HL P235/75R-15)*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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