Mercury Mountaineer Complaints (1997)

328 consumer complaints on file.

#746340June 3, 2001
TIRES
WHILE DRIVING ON A DRY ROAD IN CLEAR CONDITIONS, THE CAR HIT ANOTHER VEHICLE GOING APPROXIMATELY 30 MPH ON THE FRONT PASSENGER SIDE. THIS IMPACT CAUSED THE VEHICLE TO TILT TO THE DRIVERS SIDE, SLIDING FOR ABOUT 60 FEET ON ITS SIDE THEN FLIPPING OVER ONTO THE ROOF SLIDING FOR ANOTHER 40 OR SO FEET BEFORE STOPPING. THE FIRESTONE TIRES WERE TAKEN OFF IN AUGUST OF 2000 AND REPLACED WITH ANOTHER BRAND. I HAVE FORGOTTEN WHICH THEY ARE BUT CAN FIND OUT. I HAVE THE FULL POLICE REPORT IF YOU SHOULD REQUEST IT. I FEEL THAT THE TIRES ARE NOT THE PROBLEM WITH THIS VEHICLE BUT THE VEHICLE DESIGN ITSELF IS THE PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#889432May 31, 2001
UNKNOWN OR OTHER
INTERMITTENTLY ENGINE CHECK LIGHT STAYS ILLUMINATED WHILE IN MOTION. DEALER HAS REPAIRED VEHICLE. HOWEVER, PROBLEM HAS REOCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745990May 27, 2001
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPROACHING STOP SIGN, AT INTERSECTION, VEHICLE ACCELERATED WHEN BRAKES WERE APPLIED, CAUSING A COLLISION WITH THE CAR IN FRONT OF MINE. THE BRAKE PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOOR, AND THE ENGINE ROARED AS IF ACCELERATING. WE HAVE HAD ONE OTHER SIMILAR INCIDENT IN WHICH THE VEHICLE ACCELERATED WHILE BRAKING. DEALER EXPLAINED THAT DRIVER HAD FOOT ON BRAKE AND ACCELERATOR AT SAME TIME. IN SECOND INCIDENT, I AM SURE THAT I HAD MY FOOT ONLY ON THE BRAKE. DEALER EXAMINED VEHICLE AFTER EACH INCIDENT AND COULD FIND NOTHING WRONG.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#888308May 15, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
AFTER DRIVING FOR ABOUT 17 MILES CONSUMER PARKED VEHICLE TO UNLOAD IT. THEN RESTARTED IT TO TAKE IT INTO GARAGE. AT ABOUT 5 MPH ACCELERATOR STUCK, CAUSING VEHICLE TO RUN INTO DEEP FREEZER AND DEMOLISHING IT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#887895May 10, 2001
TIRES:SIDEWALL
ORIGINAL EQUIPMENT ON A 1997, MOUNTINEER, P235/75R15 SIZE, DOT#: YN. TREAD ON RIGHT REAR TIRE HAS STARTED TO SEPARATE FROM SIDE.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560837April 18, 2001
TIRES:TREAD/BELT
SINCE OWNERSHIP THE TIRES WOULD NOT PROPERLY HOLD AIR,HAD TO WEEKLY ADD AIR TO MAINTAIN PROPER AIR PRESSURE,TIRES WERE CHECKED FOR LEAKS NONE COULD BE FOUND ALL 4 FIRESTONE ATX (P235/75 R15) TIRES WERE REPLACED, CONSUMER HAS SINCE RECEIVED A RECALL NOTIFICATION, HOWEVER HAS NOT RECEIVED REIMBURSEMENT AND THAT WAS OVER 8 MONTHS AGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885385April 9, 2001
SUSPENSION
ENTIRE VEHICLE WILL VIBRATE WHEN IT REACHES SPEEDS ABOVE 35 MPH. CONSUMER STATED THAT A DETERMINATION COULD NOT BE MADE FOR REASON OF VIBRATION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885387April 9, 2001
FUEL SYSTEM, OTHER
GAS GUAGE DOES NOT SHOW ACCURATE LEVEL OF FUEL. THIS HAS HAPPENED APPROXIMATELY SEVEN TIMES, LEAVING CONSUMER STRANDED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884443March 28, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE WAS PARKED WITH KEY IN IGNITION, NOT RUNNING. 2 1/2 YR OLD TURNED KEY, AND WAS ABLE TO PUT GEAR IN NEUTRAL, AND VEHICLE ROLLED DOWN HILL. CONSUMER MANAGED TO GET INSIDE VEHICLE AND STOP IT. DEALER STATED YES THIS COULD NOT HAPPEN. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#560511March 26, 2001
VEHICLE SPEED CONTROL
WHILE SITTING IN TRAFFIC OR AT A RED LIGHT, VEHICLE HAS LUNGED OR ACCELERATED, VEHICLE HAS BEEN TAKEN IN TO BE LOOKED AT BUT NO ONE CAN SEEM TO FIND THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742633March 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE CALIPER CAME LOOSE DUE TO BOLTS BREAKING/FAILING. INFO SENT TO FORD/MERCURY 2-22-01 AND THEY SAID THIS WAS INCIDENTAL AND NOT A CONCERN TO THEM. I INFORMED THEM THAT THE DEALER WE HAD PURCHASED THE VEHICLE FROM WAS OUT OF BUSINESS. THE GENTLEMAN WHO I TALKED TO WAS NAMED WAYNE. I CAN EMAIL LETTER AND PHOTOS OF THE SCORED RIM AND FAILED BOLTS THAT I HAD MAILED TO FORD. WE HAD TO REPLACE RIM AND TIRE DUE TO DAMAGE COSTING US ABOUT $600. SERVICE MANAGERS AND MECHANICS TOLD US THIS WAS FREQUENT FOR THESE BOLTS TO BREAK WITH FORD BRAKE SYSTEMS. I WAS JUST DRIVING TO WORK....I HATE TO THINK WHAT COULD HAVE HAPPENED DRIVING ON INTERSTATE HIGHWAYS OR PULLING OUR CAMPER!! I REQUESTED FORD TO REIMBURSE FOR PARTS AND WORK TIME LOST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883221March 16, 2001
TIRES
FIRESTONE WILDERNESS AT TIRES, P235/75R15, DOT W2HLIPY296 EXPERIENCED A BLOWOUT ON THE LEFT FRONT TIRE, DEALER SAID BLOWOUT WAS DUE TO ALIGNMENT PROBLEM, HOWEVER A LINCOLN-MERCURY DEALER SERVICE DEPARTMENT EXAMINED THE TIRE AND DECLARED IT DEFECTIVE, THE ALIGNMENT WAS CHECKED AND WAS FOUND TO BE WELL WITHIN MANUFACTURERS SPECIFICATIONS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742098March 7, 2001
VEHICLE SPEED CONTROL
THE V-6 ENGINE TYPE HAS BEEN RECALLED TO CORRECT THE PROBLEM I HAVE WITH THE 302 V-8, BUT YOU HAVE NOT RECALLED THE V-8 ENGINE, WHY NOT???? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560213March 6, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
THE LOWER BALL JOINT AND UPPER CONTROL ARMS WERE WORN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741388February 23, 2001
AIR BAGS:FRONTAL
AFTER A FRONT-END COLLISION AT 25MPH, THE AIR BAGS FAILED TO DEPLOY RESULTING IN DRIVER INJURY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#881302February 23, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ACCELERATOR PEDAL WILL STICK AND HAVE TO BE FORCED UP. THIS DEFECT OCCURS AT RANDOM TIMES. HOWEVER, OCCURS MORE FREQUENTLY DURING COLDER WEATHER. CONSUMER HAS NOT TAKEN VEHICLE TO A DEALERSHIP/MECHANIC TO HAVE IT LOOKED AT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881348February 23, 2001
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 25-30 MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTINGIN MINOR INJURY. MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#880625February 15, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES WORE OUT IN ABOUT 3TO 6 MONTHS SINCE PURCHASING VEHICLE . CONSUMER HAS HAD TO REPLACE BRAKES ABOUT 4 TIMES. FIRST TIME CONSUMER DID TAKE VEHICLE TO DEALERSHIP, BUT PROBLEM WAS NOT REMEDIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559514February 7, 2001
TIRES:TREAD/BELT
DEALER REPLACED 1 WILDERNESS AT P2357R515 TIRE, UNDER RECALL (00T-005), ANOTHER TIRE OTHER THAN THAT ONE REPLACED IS OUT OF ROUND, CAUSING STEERING WHEEL TO WOBBLE, OWNER WOULD LIKE ALL WILDERNESS AT TIRES REPLACED. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879990February 7, 2001
TIRES
NOT ORIGINAL TIRES ON A MERCURY, MOUNTINEER, 1997. 23575R15. WHILE DRIVING DOWN HIGHWAY REAR DRIVER'S SIDE TIRE BLEWOUT AND TIRE CAME OFF RIM, FIRESTONE WILDERNESS AT TIRE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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