Mercury Milan Complaints (2010)

1,062 consumer complaints on file.

#11407384April 10, 2021
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
I WAS AT A STORE FOR A WHILE I CAME OUTSIDE I CRANK MY CAR PUT THE CAR IN REVERSE SIMULTANEOUSLY THE TRACTION CONTROL LIGHT THE ABS SYSTEM LIGHT CAME ON ALONG WITH THE POWER STEERING GOING OUT I DID SEE. THIS IS ALL THE SYMPTOMS OF A RECALL BUT IT IS NOT ASSOCIATED WITH MY VIN NUMBER NOW THE DEALERSHIP THAT HAS MY VEHICLE HAS SERVICE THREE OTHER RECALLS WHERE IS SERVICING THREE OTHER RECALLS THAT HAS TOLD ME THAT NOW I WILL HAVE TO PAY $3,500 FOR A RACK AND PINION REPLACEMENT AND WHATEVER THIS RECALL CAUSES FOR MY BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406888April 7, 2021
UNKNOWN OR OTHER
POWER STEERING ASSIST FAIL AT 133000 MILES. I WAS JUST STARTING MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406000April 1, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE REVERSING FROM HER DRIVEWAY, WHEN DEPRESSING THE BRAKE PEDAL TO THE FLOOR BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED SHE HIT THE CURB AND STOPPED THE VEHICLE MOVEMENT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER SESI LINCOLN (3990 JACKSON RD, ANN ARBOR, MI 48103: (877) 752-9031) AND WAS INFORMED OF FUTURE RECALL ASSOCIATED TO HER FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN .VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11404365March 22, 2021
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
STARTED MY CAR UP AND IT SAID POWER STEERING FAILED..I CUT THE CAR OFF AND WAITED THEN IT WENT OFF...AS I WAS HEADED TO WORK THE AIRBAG LIGHT CAME ON FOR THE PASSENGER SIDE..I PULLED INTO THE STORE TURNED THE CAR OFF A WHILE AND STARTED IT BACK UP THE LIGHT WENT OFF BEFORE LEAVING WORK THE POWER STEERING MESSAGE POPPED BACK UP I ONCE AGAIN TURNED OFF THE CAR FOR A WHILE...I MANAGE TO MAKE IT HOME BUT A MILE FROM MY HOUSE THE AIRBAG LIGHT ONCE AGAIN CAME ON.. PLEASE CHECK INTO THIS..I LOVE MY LIFE AND THE LIFE OF MY LOVED ONES DRIVING LIKE THIS IS VERY DANGEROUS AND THIS IS MY ONLY MEANS OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404114March 21, 2021
ENGINE
WHEN DRIVING THE VEHICLE A WRENCH EMBLEM APPEARED ON MY DASH WARNING PANEL. THIS HAS HAPPENED TWICE BEFORE. IN THE LAST INSTANCE THE VEHICLE THEN DROPPED SPEED FROM 45 MPH TO 5 MPH AND RAN VERY ROUGHLY. I THEN PULLED THE VEHICLE TO THE CURB AND TURNED OFF THE ENGINE. I RESTARTED THE ENGINE THEN DROVE HOME WITH NO ISSUE. I CHECKED MY OWNERS MANUAL AND FOUND THE INDICATOR WAS A THROTTLE LINKAGE MALFUNCTION. I BROUGHT THE VEHICLE TO A FORD SERVICE CENTER. THEY REPLACED MY BATTERY BUT THIS DID NOT ALLEVIATE THE ISSUE. LUCKILY FOR ME THERE WAS LITTLE TO NO TRAFFIC WHEN THIS PROBLEM OCCURRED AS WITHOUT WARNING MY VEHICLE LOST POWER. I CHECKED IF THERE WAS A RECALL FOR THIS ISSUE BUT FOUND NONE. TO ME THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402943March 14, 2021
SERVICE BRAKES
I HAVE A 2010 MERCURY MILAN. THERE IS AN OPEN RECALL ON THE HYDRAULIC BRAKE SYSTEM FOR OVER A YEAR WITHOUT A REMEDY. I AM NERVOUS TO DRIVE LONG DISTANCES OR SELL IT BECAUSE OF WHAT MIGHT HAPPEN. THERE HAS BEEN NO COMMUNICATION FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396778February 18, 2021
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I STARTED MY CAR TO GO TO WORK AND THE POWER STEERING ASSIST LIGHT CAME ON AND MY STEERING WHEEL IS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396022February 13, 2021
SERVICE BRAKES
REPLACED ABS AND MASTER CYLINDER AND CAN'T RESTORE BRAKES AFTER BLEEDING THEM OUT THERE WAS STILL NO BRAKES REPLACED ABS AND MASTER CYLINDER REBLEED THEM AND STILL NO BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395175February 8, 2021
SERVICE BRAKES
AT NIGHT, AS MY SON WAS APPROACHING A 4 WAY STOP ON A CITY STREET IN SLICK, ICY CONDITIONS, ABS KICKED IN AND LOCKED UP AND SLID THROUGH THE STOP SIGN. SINCE THAT TIME, THE ABS HAS NOT WORKED. THE BRAKES SILL WORK, BUT YOU HAVE DEPRESS IT NEARLY ALL THE WAY. TOOK IT TO THE MECHANIC LAST WEEK, AND SAID HCU VALVE WAS STICKING AND NOT CLOSING. NOTED THEIR WAS A RECALL ON THIS FOR EARLY MANUFACTURED MODEL NHTSA #19V904.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395205February 8, 2021
SERVICE BRAKES
CAN NOT RESTORE BRAKES TRIED REPLACING MASTERCYCLINDER AND ABS ALSO BLEED ABS AND MASTER CYLINDER STILL NO BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394852February 5, 2021
STEERING
MULTIPLE TIMES NOW THE STEERING COLUMN LOCKS UP AND POWER STEERING.FAILS WHILE DRIVING. THE LATEST TIME WAS IN A PARKING LOT. THIS IS A VERY DANGEROUS SITUATION. THE LAST TIME WAS 1/30/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394712February 4, 2021
STEERING
MY CARS POWER STEERING SOMETIMES WON'T WORK WHEN I START THE CAR. IT WILL WORK AFTER I TURN CAR OFF AND RESTART IT. I SAW ON THE INTERNET THAT THIS A COMMON PROBLEM. I CALLED FORD AND HE SAYS THE RECALL DOES INCLUDE MY CAR. I DON'T UNDERSTAND WHY MY CAR IS NOT INCLUDED IN THE RECALL. LATELY IT IS HAPPENING MORE OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390765January 30, 2021
STEERING
POWER STEERING ASSIST FAULT ON DASH WITH POWER STEERING NOT WORKING. UNIT WAS ALREADY REPLACED 7 MONTHS AGO AND HAS FAILED AGAIN. THIS IS A REAL SAFETY ISSUE AND FORD MUST ISSUE A RECALL! SERVICE ADVANCETRAC ERROR ALSO DISPLAYED. ONLY 46,000 MILES ON VEHICLE AND THE POWER STEERING HAS FAILED TWICE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390474January 28, 2021
SERVICE BRAKES
I DON'T HAVE BRAKES AND THE ABS AND BRAKE LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389832January 25, 2021
STEERING
ON JANUARY 19, 2021, I WAS BACKING OUT OF A PARKING SPACE AND MY STEERING WHEEL WOULD NOT TURN. I LOOKED AT THE MESSAGE CENTER ON MY 2010 MERCURY MILAN AND THE MESSAGE SHOWED "POWER STEERING FAULT". I PULLED BACK UP INTO THE PARKING SPACE AND SHUT OFF THE VEHICLE AND WHEN I RESTARTED IT, EVERYTHING WAS OKAY. I SEE WHERE THIS IS A RECALL ON MERCURY MILAN 2011 AND AFTER. PLEASE CONSIDER RECALLING THIS ON THE 2010 MODELS AS I SEE THERE ARE LOTS OF COMPLAINTS ON THIS HAPPENING TO THE 2010 MERCURY MILAN. I'M CONCERNED ABOUT IT GOING OUT WHILE DRIVING DOWN THE ROAD AND HAVING A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387647January 12, 2021
STEERING
I DRIVE A 2010 MERCURY MILAN. I'VE HAD NO PROBLEMS WHATSOEVER WITHIN THE LAST THREE YEARS DRIVING THIS VEHICLE. YESTERDAY (01/21/21) & WITHOUT WARNING THE SERVICE POWER STEERING MESSAGE POPPED UP ON MY DASH BOARD JUST AS I MADE IT TO THE STORE. I TURNED MY CAR OFF AND BACK ON AND HAD NO POWER STEERING. I COULD NOT TURN THE WHEEL AT ALL!! MY CAR ISN'T DRIVABLE RIGHT NOW. I HOPE THERE'S A RECALL ON THIS VEHICLE. I JUST PAID THE VEHICLE LOAN OFF DAYS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386056January 2, 2021
STEERING
POWER STEERING ASSIST WARNING. POWER STEERING DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385262December 28, 2020
STEERING
MY WIFE WAS BACKING OUT OF A PARKING SPOT AT A SHOPPING CENTER WHEN THE POWER STEERING WENT OUT ON OUR 2010 MILAN. THERE WERE NO PREVIOUS WARNING NOTIFICATIONS PRIOR TO THIS INCIDENT. THE WARNING LIGHTS INDICATED TO SERVICE ADVANCE TRACK AND SERVICE POWER STEERING NOW. I HAVE READ THAT THERE ARE RECALLS FOR THIS PROBLEM WITH 2011 MILAN'S AND ABOVE BUT NOT THE 2010. WERE THE SAME STEERING COMPONENTS INSTALLED IN THE 2010 AS IN THE 2011 AND ABOVE. I'M THANKFUL THAT MY WIFE WAS JUST IN A PARKING LOT WHEN THIS TOOK PLACE AND NO ON THE EXPRESS WAY. CURRENTLY AT THE FORD DEALER. WAITING TO SEE WHAT THE COST WILL BE TO REPAIR !!!!! DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR DIE BEFORE FORD WILL INCLUDE THE 2010 MILAN FOR THIS POWER STEERING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385109December 27, 2020
UNKNOWN OR OTHER
WENT TO OPEN THE DRIVER SIDE DOOR AND WASN'T ABLE TO OPEN FROM INSIDE. I HAD TO ROLL THE WINDOW DOWN TO OPEN DOOR FROM OUTSIDE HANDLE. I FIND THIS TO BE A HAZARD IF AN EMERGENCY WOULD HAVE OCCURRED. MY CAR WAS IN OFF POSITION AFTER PARKING AND REMOVING KEY OUT OF IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384108December 18, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED SHE WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. THE CONTACT STATED SHE HAD TO OPEN THE WINDOW TO OPEN THE DOOR USING THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER ASHEBORO FORD, INC. (1602 E DIXIE DR, ASHEBORO, NC 27203: (336) 629-3194) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE DOOR HANDLE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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