Mercury Milan Complaints (2007)

434 consumer complaints on file.

#10722503May 31, 2015
AIR BAGS
THE PASSENGER SIDE STARTED TO COME OUT OF THE PASSENGER SIDE DASH, WE HAD TO PUSH IT BACK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684046February 18, 2015
SERVICE BRAKES
WHEN DRIVING ON SNOW OR ICE OR WHEN THE TEMPERATURE IS IN THE TEENS OR SINGLE DIGITS BRAKES WILL NOT WORK PROPERLY. BRAKE PEDAL WILL GO DOWN TO THE FLOOR THE FIRST TIME YOU STEP ON THEM BUT WILL WORK IF YOU PUMP THEM A COUPLE OF TIMES. TOOK THE CAR TO THE DEALER LAST WINTER WHEN IT FIRST HAPPENED AND THEY COULD NOT FIND ANYTHING WRONG BUT NOW WITH A SNOW STORM AND VERY LOW TEMPERATURES THE BRAKES ARE NOT WORKING PROPERLY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683724February 16, 2015
SERVICE BRAKES
WHILE DRIVING TO WORK AND THEN BACK HOME FROM WORK I CROSS OVER A COUPLE OF RAILROAD TRACKS. GOING OVER THEM RATHER ROUGH ONE TIME, I NOTICED MY ABS SYSTEM LIGHT ENGAGED AND CAME ON. EVERYTHING APPEARS OKAY, ABS LIGHT GOES BACK OFF SO WE CONTINUE DRIVING. HOWEVER, THE BRAKES ARE EXTREMELY SOFT AND OFTEN HAVE TO BE PUSHED ALL THE WAY TO THE FLOOR TO ENGAGE ANY REAL ABILITY TO STOP THE VEHICLE. WE FOUND THAT PUMPING THE BRAKES SEEMS TO HELP THEIR SOFTNESS, BUT IT IS NOT A FIX FOR THE SITUATION AS THE BRAKE PEDAL WILL STILL RETURN TO THE FLOOR WHEN THE NEXT NEED FOR BRAKING ARISES. THEN WE WILL HAVE PERIODS OF DRIVING WITH NO ISSUES. BUT HAVE HAD THIS SAME PROBLEM WITH THE BRAKE PEDAL RE-OCCUR WITH SOME MILD ROAD ABNORMALITIES. SINCE THIS IS NOT AN ISSUE THAT WAS CONSTANT AT THE TIME, WE LEARNED A WAY TO GET AROUND IT BY PUMPING THE BRAKES TO PUT AIR BACK IN THE MECHANISM. BUT NOW IT IS HAPPENING EVERY COUPLE OF WEEKS. MY HUSBAND WAS HIT ON OUR FRONT FENDER BY A GENTLEMAN DRIVING THE WRONG WAY AND THE SMALL 'TAP' FROM THE ACCIDENT SEEMED TO HAVE RETRIGGERED THE SOFT BRAKING ISSUE SO THE MECHANICS LOOKED INTO IT SINCE WE DESCRIBED OUR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680363February 1, 2015
SERVICE BRAKES
I WAS COMING HOME FROM TAKING A FRIEND TO GET HER NAILS DONE. AS I APPROACHED AN INTERSECTION, MY BRAKE PEDAL WENT ALSO TO THE FLOOR AND I WENT BEYOND THE STOPPING POINT OF THE INTERSECTION, BUT DID NOT ENTER INTO TRAFFIC. IT WAS STILL THAT WAY THE NEXT DAY AND I HAD THE CAR TOWED TO A DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG WITH MY BRAKES. I HAVE HAD THIS HAPPEN 3 MORE TIMES SINCE. I DO NOT FEEL THAT THIS IS SOMETHING THAT SHOULD BE HAPPENING WITH ANY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676263January 17, 2015
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WAS DRIVING HOME ON THE EXPRESSWAY WHERE THE SPEED LIMIT IS 65 AND VEHICLE WOULDN'T GO OVER 55 WITH RPM'S AT 3000. ALL THE WHILE HAVING THE WRENCH IDIOT LIGHT ON. HOPING THERE IS RECALL BECAUSE I CAN'T AFFORD A NEW VEHICLE OR EVEN FOR IT TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672598January 14, 2015
ENGINE AND ENGINE COOLING
2007 MERCURY MILAN PREMIER BEGAN RUNNING VERY ROUGH WHILE TRAVELING DOWN A BUSY COUNTY ROAD. THE ROUGHNESS APPEARED TO INCREASE WHEN THE ENGINE WAS UNDER LOAD. I CALLED MY MECHANIC AND WAS INSTRUCTED TO BRING THE CAR BY FOR A COMPUTER ANALYSIS. APPROACHING THE SHOP, NO MORE THAN 4 MILES SINCE ONSET OF PROBLEM, I BEGAN TO SMELL A STRONG ELECTRICAL BURNING. UPON LIFTING THE CAR'S HOOD THE ELECTRICAL BURNING SMELL WAS OVERWHELMING AND SMOKE WAS STREAMING FROM THE #4 CYLINDER IGNITION COIL. CAREFULLY REMOVING THE COIL REVEALED FEET UPON FEET OF UNRAVELING AND BURNING COIL WIRE, ALONG WITH RUBBER FROM THE COILS SPARK PLUG BOOT SMOLDERING AND DRIPPING MOLTEN RUBBER DOWN THE HOLE... THIS COULD HAVE TURNED OUT TO BE A VERY DANGEROUS CONDITION... IF THE CAR HAD BEEN DRIVEN ANY FURTHER, I TRULY BELIEVE AN OPEN FLAME WOULD HAVE BROKEN OUT... I WAS RELIEVED THAT MY WIFE OR CHILDREN WEREN'T DRIVING THE CAR AT THE TIME.. MY MECHANIC SAYS THE PCM COMPUTER POSSIBLY SHORTED OUT AND MAY HAVE DAMAGED THE OTHER COILS AS WELL. THE CAR WILL NOW HAVE TO BE TOWED TO A MERCURY DEALER FOR A VERY EXPENSIVE REPAIR.. I WAS TOLD THERE IS NO RECALL FOR THIS VERY DANGEROUS CONDITION ON A MERCURY MILAN, HOWEVER IT'S SISTER MODEL, A FORD FUSION, DOES HAVE A RECALL. THIS LEAVES ME VERY FRUSTRATED AND MOST LIKELY BROKE... *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10670396January 6, 2015
SERVICE BRAKES
WHILE BRAKING ABS WAS ENGAGED AND WORKED. AFTER ABS STOPPED BRAKE PEDAL WAS SOFT. VALVE IN ABS CONTROL UNIT WAS STUCK OPEN CAUSING BRAKE FLUID TO LOOP THROUGH AND AFFECT BRAKE PRESSURE. THIS CAUSED A SOFT BRAKE PEDAL AND INCREASED STOP DISTANCE. AFTER TALKING TO A LOCAL FORD DEALERSHIP AND RESEARCHING ONLINE I FOUND MANY OTHER FUSION/MILAN OWNERS TO HAVE THIS EXACT PROBLEM WITH THE VALVE IN THEIR ABS CONTROL UNIT BEING STUCK OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668113December 24, 2014
AIR BAGS
THE AIR BACK LIGHT IS ON WHICH HAS AFFECTED THE PASSENGER SIDE AIRBAG. THE DEALER SAID THAT THE MODULE NEEDS TO BE CHANGED AND IF THAT DOES NOT FIX THE PROBLEM, THEN THE SEAT RAILING NEEDS TO BE CHANGED OUT. PASO ROBLES FORD WANTS APPROXIMATELY $1000 DOLLARS TO FIX THE PROBLEM. THIS IS A SAFETY ITEM WHICH FORD SHOULD RECALL AND PAY FOR. THE VEHICLE ONLY HAS 40,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667917December 23, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT ENGINE COIL WAS SEVERELY BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10654648November 13, 2014
AIR BAGS
NOTICED AIR BAG COVER IS BUCKLED. TOOK CAR INTO DEALER FOR OTHER WORK AND ASKED THEM ABOUT IT. SAID IT MIGHT BE DUE TO WARM SUMMER WEATHER AND WOULD HAVE TO REPLACE COMPLETE DASHBOARD TO CORRECT PROBLEM. WHAT SHOULD I DO ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653154November 6, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
THIS HAPPENS WITH MORE FREQUENCY. THE CAR STUDERS WHEN ACCELERATING FROM A COMPLETE STOP. FEELS LIKE THE FRONT TIRES ARE STRUGGLING TO GRIP THE ROAD WHEN THE ROAD IS IN FACT DRY AND FRONT TIRES ARE IN GOOD CONDITION. ALSO TRIED TO START AND THE ENGINE STARTED AND THEN STALLED. I HAD TO DO THIS THREE TIMES BEFORE IT STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651963November 2, 2014
AIR BAGS
[XXX] WHILE IT WAS DRIVEN IN THE SNOW, THE VEHICLE SLIDE AND HITS AN ELECTRICAL POLE. THIS IS AN ACCIDENT AT WHICH THE VEHICLE HITS FROM FRONT. THE ACCIDENT FULLY DAMAGES THE HOOD, THE RADIATOR, ANTI-FREEZE CONTAINER, THE WASHER WATER. THE CHASSIS WAS HIGHLY IMPACTED WITH MANY OTHER DAMAGE. DURING THE ACCIDENT, THE DRIVER NOR THE PASSENGER AIR BAG BLOW. MY DAUGHTER ([XXX]) HAD CONCUSSION. SHE WENT TO THE DMC IN DETROIT. MY SON, [XXX[ HAD A KNEE ISSUE AND CHEST PROBLEM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10651965November 2, 2014
AIR BAGS
MY WIFE WAS DRIVING ON HAGGERTY RD AND THE INTERSECTION WITH REUTER RD, DEARBORN, MI, 48126. THERE IS NO STOP SIGN FOR MY WIFE ? HOWEVER, THERE IS A STOP SIGN ON REUTER FOR THE OTHER CAR TO STOP. THE DRIVER DID NOT STOP AND PURSUE DRIVING WITH HIGH SPEED ABOVE (25MPH). HITS MY WIFE CAR, THE DRIVER FRONT WHEEL AND SUSPENSION FULLY BENDED AND BROKEN. THE FENDER FULLY DAMAGED AND THE DRIVER DOOR FULLY DAMAGED. THE AIR BAG NEVER BLOW UP (THE DRIVER, THE PASSENGER, THE DRIVER SIDE DOOR)- AIR BAGS NEVER BLOW. MY WIFE LEFT ARM AND NECK IS HIGHLY IMPACTED. SHE IS ALMOST DISABLED << AIR BAG NEVER BLOW AT ALL DURING A BIG ACCIDENT>> *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10651967November 2, 2014
AIR BAGS
WHILE IT WAS DRIVEN IN THE SNOW, THE VEHICLE SLIDE AND HITS AN ELECTRICAL POLE. THIS IS AN ACCIDENT AT WHICH THE VEHICLE HITS FROM FRONT. THE ACCIDENT FULLY DAMAGES THE HOOD, THE RADIATOR, ANTI-FREEZE CONTAINER, THE WASHER WATER. THE CHASSIS WAS HIGHLY IMPACTED WITH MANY OTHER DAMAGE. . DURING THE ACCIDENT, THE DRIVER NOR THE PASSENGER AIR BAG BLOW MY DAUGHTER HAD CONCUSSION. SHE WENT TO THE DMC IN DETROIT. MY DAUGHTER HAS HEADACHE SINCE THEN. SHE CAN NOT SEE WELL SINCE THEN MY SON, [XXX] HAD A KNEE ISSUE AND CHEST PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10651969November 2, 2014
AIR BAGS
MY WIFE WAS DRIVING ON HAGGERTY RD AND THE INTERSECTION WITH REUTER RD, DEARBORN, MI, 48126. THERE IS NO STOP SIGN FOR MY WIFE ? HOWEVER, THERE IS A STOP SIGN ON REUTER FOR THE OTHER CAR TO STOP. THE DRIVER DID NOT STOP AND PURSUE DRIVING WITH HIGH SPEED ABOVE (25MPH). HITS MY WIFE CAR, THE DRIVER FRONT WHEEL AND SUSPENSION FULLY BENDED AND BROKEN. THE FENDER FULLY DAMAGED AND THE DRIVER DOOR FULLY DAMAGED. THE AIR BAG NEVER BLOW UP (THE DRIVER, THE PASSENGER, THE DRIVER SIDE DOOR)- AIR BAGS NEVER BLOW. MY WIFE LEFT ARM AND NECK ARE IN SEVER PAIN. SHE CAN NOT MOVE HER ARM (FULL DISABLED). *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10649808October 24, 2014
AIR BAGS, STRUCTURE
THE DASH BOARD WHERE THE PASSENGER AIR BAG IS STARTING TO TURN LOSE. I'M WORRIED IT WILL MAKE THE AIR BAG DEPLOY OR BECOME DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641941October 7, 2014
SERVICE BRAKES
ON THREE OCCASIONS SINCE MID SEPTEMBER I WOULD HIT A ROAD ANOMALY, USUALLY A SMALL POTHOLE, WHILE BRAKING AND THE BRAKE PEDAL WOULD GO TO THE FLOOR INSTANTLY. WITH A FEW RAPID PANIC PUMPS ENOUGH BRAKING IS RESTORED TO STOP. TRIED BLEEDING SYSTEM AFTER FIRST INCIDENT BUT APPARENTLY THAT IS NOT THE PROBLEM AS EVENT HAPPENED MULTIPLE TIMES AFTER THE BLEEDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631905September 9, 2014
SERVICE BRAKES
WHILE DRIVING DOWN THE STREET IF I HIT A BUMP OR POT HOLE WHILE PRESSING THE BRAKES THE BRAKE PEDAL GOES TO THE FLOOR BUT DOES NOT RETURN TO NORMAL POSITION. THE CAR WILL COME TO A STOP AND THE BRAKES WILL ENGAGE TO STOP THE CARE BUT THE PEDAL GOES TO THE FLOOR BEFORE IT WILL STOP. THE FIRST TIME IT HAPPENED THE PEDAL RETURNED TO THE POSITION A FEW HOURS LATER. AFTER MULTIPLE TIMES OF TURNING THE CAR ON AND OFF. THE SECOND TIME IT HAPPENED I TOOK IT INTO THE CAR DEALERSHIP. THEY DID GET THE CAR TO DUPLICATE THE PROBLEM BUT SAID THAT THEY COULDN'T FIND A PROBLEM WITH MY BRAKES. THE DEALERSHIP CONTACTED FORD AND WAS TOLD THAT THEY HAVE NEVER HEARD OF THAT PROBLEM AND IT MAY JUST BE A CHARACTERISTIC OF MY CAR. I ALSO CONTACTED FORD MYSELF AND THEY TOLD ME THEY HAVE NOTHING ON RECORD FOR A PROBLEM LIKE THAT AND TO TAKE IT TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT. FORD CUSTOMER CARE KEPT TELLING ME THAT MY CAR WAS NO LONGER UNDER WARRANTY. IT HAS SINCE HAPPENED A COUPLE MORE TIMES BUT NOW THE PEDAL IS NOT RETURNING TO NORMAL POSITION IT IS GOING TO THE FLOOR BEFORE THE CAR STOPS. I KNOW MY CAR IS NO LONGER UNDER WARRANTY I JUST WANT TO GET THE PROBLEM FIXED. I CAN NOT BELIEVE THAT THIS IS A CHARACTERISTIC OF MY CAR THAT I HAVE OWNED FOR 5 YEARS AND NEVER HAD THIS PROBLEM BEFORE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621451August 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE WIRES CONNECTED TO THE SPARK PLUGS OVERHEATED AND TRANSMITTED AN INCORRECT CODE TO THE VEHICLE PROCESSOR. THE DEALER REPAIRED THE VEHICLE AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 82,344. UPDATED 09/15/14*LJ THE CONSUMER STATED THE PROCESSOR FAILED AND SENT AN INCORRECT CODE TO THE COILS, WHICH FRIED THE COILS AND SPARK PLUGS. UPDATED 1/7/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610716July 15, 2014
ELECTRICAL SYSTEM
INCIDENT OCCURRED ON 7/12/2014 WHILE DRIVING 2007 MILAN PREMIER AT APPROXIMATELY 50-55 MPH IN PROCESS OF NEGOTIATING AN INTERCHANGE OF TWO INTERSTATE HIGHWAYS . THE CAR BEGAN TO SHUDDER AND VIBRATE VIOLENTLY. VEHICLE DASH LIGHTS CAME ON, THERE WAS A LOSS OF POWER STEERING, THE ENGINE CUT OUT COMPLETELY AND THE STEERING LOCKED UP IN THE MIDDLE OF DRIVING. DRIVER, DRIVER MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD, BUT ONLY AFTER A NEAR MISS BY 2-3 TRACTOR TRAILERS. THE CAR WAS TOWED TO AN INDEPENDENT MECHANIC FOR EVALUATION. THERE WERE NO PRIOR INDICATIONS OF ISSUES, AND CAR HAD UNDERGONE A 90,000 MILE EVALUATION AT AN AUTHORIZED FORD DEALER 7/2/2014, ABOUT 10MDAY PRIOR TO THE INCIDENT. THE INDEPENDENT MECHANIC IS STATING THAT THE IGNITION COILS BURNED/CRACKED AND THAT A NEW COMPUTER, PLUGS AND COILS WOULD BE REQUIRED. HE ALSO STATED THAT FORD IS AWARE OF THIS PROBLEM AN HAS BEEN EXTENDING THE PCM (COMPUTER) WARRANTY TO 80,000 MILES. FOUND OUT THAT THE IGNITION COILS HAD COMPLETELY BURNED UP, WHICH I WAS TOLD BY THE MECHANIC THAT THIS IS VERY UNUSUAL. ALTHOUGH WE WILL BE OUT OVER $3,000 WE ARE LUCKY THAT OUR KIDS WERE NOT SPLATTERED ON THE GRILLE OF A TRACTOR TRAILER. ARTICLES RESEARCHED AND TECHNICIANS CONTACTED THUS FAR SEEM TO CONTRADICT THAT THIS IS A RARE OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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