Mercury Milan Complaints (2007)

434 consumer complaints on file.

#10943842January 9, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES DID NOT DECELERATE THE VEHICLE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 04/05/17*LJ** UPDATED 09/14/17*LJ *JS *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940172January 6, 2017
STRUCTURE:BODY, SERVICE BRAKES
I WAS DRIVING FORWARD AT ABOUT 15 MPH ON A SNOW COVERED ROAD (RESIDENTIAL CITY STREET). I CAME UPON AN UNCONTROLLED INTERSECTION WHEN I NOTICED A CAR COMING FROM MY RIGHT SIDE, I THEN ATTEMPTED TO SLOW DOWN AND STOP. WHILE TRYING TO SLOW DOWN MY BRAKE PEDAL LOST ALL PRESSURE AND WENT TO THE FLOOR, CAUSING AN INABILITY TO SLOW DOWN PROPERLY. RESULTING IN MY CAR HITTING THE REAR DRIVER SIDE OF THE OTHER CAR IN THE MIDDLE OF THE INTERSECTION. MY BRAKE PEDAL HAS LOST PRESSURE 3 TIMES PREVIOUSLY ALL IN THE SAME WINTER CONDITIONS (SNOW AND ICY ROAD) AND WHILE TRYING TO SLOW DOWN. I TOOK MY CAR TO 2 DIFFERENT MECHANICS, WITH NO ISSUES FOUND WITH THE BRAKE SYSTEM. 1 OF THE PREVIOUS TIMES I HAD TO USE MY EMERGENCY BRAKE FOR THE CAR TO STOP COMPLETELY THE OTHER 2 TIMES TOOK AN EXTENDED AMOUNT OF TIME FOR THE CAR TO STOP. WHEN MY BRAKE PEDAL LOSES PRESSURE I IMMEDIATELY PARK MY CAR, THE PRESSURE ON THE BRAKE PEDAL WITH GO BACK TO NORMAL AFTER LETTING THE CAR SIT FOR AT LEAST 5 HOURS IF NOT LONGER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10939863January 5, 2017
AIR BAGS
I LIVE IN A WARM STATE OF FLORIDA AT 16360 NE 51ST TERRA FL 32113 @ I'M HANDICAP NOW PLEASE HELP ME DRIVE A SAFE AUTO TODAY I'VE HAD MY NOTICE SINCE 7/20/16 @ I'LL HAD 4 CLOSE HEAD-ON COLLISIONS SINCE I'VE HAD MY NOTICE @ PLEASE HELP ME AS A HANDICAP DRIVE A VEHICLE SAFE TODAY PLEASE????????????????@ HAVE A HEART TO DO THE RIGHT THING FROM ME ASKING YOU OK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939897January 5, 2017
SERVICE BRAKES
SOFT BRAKE PEDAL BRAKE PEDAL WILL GO SOFT WHEN THE ABS SYSTEM ACTIVATES AND WILL CONTINUE TO BE SOFT FOR A PERIOD OF TIME. FIRST EXPERIENCED THIS IN WINTER 2015/2016 AND BRAKE WAS SOFT FOR SEVERAL DAYS AFTER ABS SYSTEM ACTIVATED DUE TO SNOW ON THE GROUND. AFTER SEVERAL DAYS THE BRAKES WENT BACK TO NORMAL. HOWEVER AGAIN THIS WINTER 2016/2017 THE ABS WAS ACTIVATED IN DECEMBER 2016 AND THE BRAKES WENT SOFT AND CONTINUE TO BE SOFT TO DATE. I HAVE TO DOUBLE PUMP MY BRAKES SEVERAL TIMES IN ORDER FOR THE BRAKES TO ACTIVATE WITHOUT HAVING TO PUSH MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. I HAVE NOT HAD ANY ACCIDENTS BUT CONSIDER THIS A HUGE SAFETY HAZARD AND A DEFECT RELATED TO THE MANUFACTURING OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939831January 5, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ALL THE WAY DOWN BUT NOT CLEAR TO THE FLOORBOARD THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 03/03/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938821December 30, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938662December 29, 2016
SERVICE BRAKES
I AM THE OWNER OF A 2007 MERCURY MILAN.IN JANUARY OF 2013 ONE OF MY FRONT WHEELS HIT A SMALL BUMP IN THE ROAD WHILE BRAKING WHICH CAUSED THE ABS SYSTEM TO ENGAGE. IMMEDIATELY AFTERWARDS MY BRAKE PEDAL WENT TO THE FLOOR. I TOOK IT TO THE DEALER AND THEY REPLACED THE BRAKE BOOSTER AND MASTER CYLINDER, WHICH WERE BOTH COVERED UNDER THE EXTENDED WARRANTY. HOWEVER THEY ALSO SAID THAT MY FRONT AND REAR ROTORS AND BRAKE PADS WERE RUINED AND ALL MUST BE REPLACED. THIS WAS NOT UNDER WARRANTY. THE PRICE TAG FOR THIS WAS $604.51. I WAS TOLD IF I GOT THE WORK DONE ELSEWHERE I WOULD VOID THE WARRANTY. SO I PAID THE $604.51. IN JUNE 2016 WHILE GOING DOWN A STEEP HILL I HAD TO BRAKE LIGHTLY WHEN ONE OF MY FRONT WHEELS HIT A SMALL POTHOLE, THE ABS ENGAGED AND AGAIN MY BRAKE PEDAL IMMEDIATELY WENT TO THE FLOOR AGAIN. RESEARCHING THE PROBLEM I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH 2007 MILAN'S AND FUSIONS. THE ABS PUMP IS DESIGNED POORLY AND THE VALVES TEND TO STICK AFTER AN ABS EVENT. FURTHER RESEARCH REVEALED THAT FORD HAS KNOWN ABOUT THIS PROBLEM SINCE 2007 AND CHOSE TO DO NOTHING ABOUT IT. THIS TIME THE COST TO FIX IT COST $112.80. THE DEALER ALSO TOLD ME IF IT HAPPENS AGAIN THE 'HCU/ECU' UNIT WILL HAVE TO BE REPLACED AT A PRICE OF $1900. I AM SURE THAT THIS PRODUCT DEFECT HAS BEEN WELL KNOWN AND DOCUMENTED BY FORD. I'VE PAID A TOTAL OF $717.31 FOR A PROBLEM THAT FORD HAS KNOWN ABOUT FOR THE BETTER PART OF NINE YEARS. I WOULD LIKE TO BE COMPENSATED FOR THESE CHARGES. I WROTE A LETTER TO FORD MOTOR COMPANY ONLY TO GET A GENERIC LETTER BACK STATING THAT I NEED TO GO THROUGH THE DEALER IF I HAVE ANY CONCERNS. I DID THIS ONLY TO BE TOLD THAT ANYONE CAN FIND ANYTHING ON THE INTERNET WHEN I DESCRIBED TO THEM ALL THE OTHER PEOPLE WHO WERE HAVING THE SAME PROBLEM WITH THEIR MILAN. I SAW A RECENT ARTICLE THAT FORD IS BEING INVESTIGATED SO I DECIDED TO WRITE TO YOU ABOUT THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938468December 29, 2016
SERVICE BRAKES
SEVERAL TIMES OVER THE YEARS I HAVE NOTICED WHILE BREAKING THE PEDAL GOES SOFT. IT HAPPENS SPORADICALLY. WHEN IT HAPPENS WE CHECK BREAK FLUID LEVEL WHICH IS ALWAYS GOOD. WHEN HEARING ABOUT THE CURRENT INVESTIGATION, IT ALL MAKES SENSE. I BELIEVE MY CAR HAS A DEFECT WITH THE ANTI-LOCK SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938475December 29, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE ABS INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE BRAKE PEDAL EXTENDED TO THE FLOOR AND THE BRAKING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS WAS FAULTY. THE ABS MODULE WAS REPLACED, BUT THE FAILURE CONTINUED. THE MODULE WAS REPLACED WITH THE MANUFACTURER'S UPDATED MODULE AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938485December 29, 2016
SERVICE BRAKES
I DRIVE A 2007 MERCURY MILAN, AND I EXPERIENCED A LOW BRAKE PEDAL AFTER AN ABS EVENT. I WAS TRAVELING AT 25 MPH AND WAS APPROACHING A TRAFFIC LIGHT THAT WAS CHANGING TO RED. I APPLIED THE BRAKES TO STOP AND SLID ON A PATCH OF ICE. MY ABS KICKED IN AND IMMEDIATELY AFTERWARDS MY BRAKE PEDAL FELL TO THE FLOOR. I WAS ABLE TO CONTINUE DRIVING, HOWEVER, I FELT VERY UNSAFE. WHEN PRESSING THE BRAKE PEDAL THERE WAS A SPLIT SECOND OF PRESSURE AND THEN THE PEDAL WOULD FALL TO THE FLOOR. I WAS ABLE TO STOP, HOWEVER, MY STOPPING DISTANCE INCREASED GREATLY. I WAS ABLE TO GET WHERE I WAS GOING BUT I PARKED THE CAR AFTER AND REFUSED TO DRIVE IT. THIS SAME THING HAPPENED TO ME ABOUT A YEAR AGO, BUT AFTER A DAY THE PEDAL CAME BACK AND SEEMED TO BE OPERATING CORRECTLY. I HAD A BRAKE MAINTENANCE DONE, AND EVERYTHING LOOKED FINE. I ASSUMED MAYBE IT WAS A FLUKE. SINCE THAT TIME I HAVE REPLACED ALL PADS AND ROTORS, SO WHEN THIS EVENT HAPPENED AGAIN I KNEW IT HAD TO BE SOMETHING ELSE. I LOOKED AROUND A LITTLE BIT AND IT APPEARS I AM NOT THE ONLY ONE HAVING THIS ISSUE. I HAD THE ABS PUMP REPLACED ABOUT A WEEK AGO, AND SO FAR IT SEEMS TO BE WORKING. THE MECHANIC THAT REPLACED THE PUMP MADE THE CAR GO INTO AN ABS EVENT AND THE BRAKE PEDAL STAYED STIFF. I DO NOT KNOW IF THIS IS THE FIX OR NOT, BUT IT BROUGHT MY BRAKE PEDAL BACK FOR THE TIME BEING. I SINCERELY HOPE NHTSA INVESTIGATES. FINDING YOURSELF WITH A LOW BRAKE PEDAL IS TERRIFYING, ESPECIALLY IN WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938607December 29, 2016
SERVICE BRAKES
MUSHY BRAKES BOTH WHILE STATIONARY AND IN MOTION ~ TWICE IN 2016. FRONT AND REAR BRAKE PADS WERE REPLACED ON 01/18/2016. ABS CONTROL MODULE WAS REPLACED ON 12/23/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937839December 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937829December 28, 2016
AIR BAGS
I'VE HAD 4 DIFFERENT TIMES A VERY CLOSE HEAD-ON COLLISION @ I'VE HAD MY RECALL NOTICE SINCE 7/20/2016 @NO RESULTS OF THE MATTER TAKEN CARE OF SO PLEASE HELP ME TO DRIVE SAFE MY I GET A REPLACEMENT AIRBAG FOR MY MERCURY MILAN 2007@NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937854December 28, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT APPROXIMATELY 35 MPH AND ATTEMPTING TO STOP AT A RED LIGHT, THE BRAKE PEDAL WENT ALL THE WAY DOWN TO FLOOR. THE CONTACT HAD TO PUMP THE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A STOP. THE CONTACT ALSO STATED THAT THE SAME FAILURE RECURRED MULTIPLE TIMES DURING COLD TEMPERATURES OR AFTER DRIVING OVER A BUMP IN THE ROAD. THE VEHICLE HAD BEEN TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937855December 28, 2016
AIR BAGS
NOW I OWN A MERCURY MILAN @ CUZ OF THE YEAR MAKE @ MODEL IS IT STILL GOING TO GET A REPLACE AIRBAG FOR MY VEHICLE NOW GET BACK TO ME SOON OK @ I'M HANDICAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937859December 28, 2016
SERVICE BRAKES
BRAKE PEDAL AT TIMES GOES ALL THE WAY TO THE FLOOR AND VEHICLE WILL NOT STOP. THIS SEEMS TO OCCUR AFTER HOTTING A RUT OR POTHOLE, OR THE ABS SYSTEM KICKS IN. VERY UNSAFE TO DRIVE WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937862December 28, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING AT ANY SPEED AND WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED IT AS HAVING A HYDRAULIC PUMP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937868December 28, 2016
SERVICE BRAKES
BRAKES WENT TO THE FLOOR AND I SLID THROUGH A STOP SIGN. MY HUSBAND INFORMS ME THE BRAKES HAVE BEEN LIKE THIS FOR MONTHS. I USUALLY DON'T DRIVE THIS CAR, BUT I DID THAT DAY, AND WILL NOT DRIVE IT NOW, IT IS NOT SAFE. OUR MECHANIC IS STUMPED; BLED THE BRAKES, AND REPLACED EVERYTHING. STILL GOING TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937895December 28, 2016
SERVICE BRAKES
12/9/16 AFTER ABS ACTIVATED ON ICE, THE BRAKE PETAL WENT TO THE FLOOR. NOW IT TAKES SEVERAL PUMPS OF THE BRAKES TO STOP QUICKLY. ALSO, IT CAN START TO ROLL BACK WHEN STARTING THE CAR IF THE BRAKE PETAL ISN'T FIRMLY PRESSED DOWN. CAR AT FORD DEALER NOW. THEY SAID IT NEEDS A NEW HYDRAULIC CONTROL UNIT WHICH ISN'T BEING MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937928December 28, 2016
SERVICE BRAKES
I LOOSE ANTI LOCK BRAKES COMPLETELY/PARTIALLY WHEN STOPPING SUDDENLY. THE BRAKES BECOME VERY "LOOSE" MEANING ALL THEY WAY TO THE FLOOR. I NOTICED THIS STARTING LAST YEAR, THEN AGAIN THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Milan