Mercedes-Benz GLK-Class Complaints (2014)

125 consumer complaints on file.

• #10654420October 12, 2014
  UNKNOWN OR OTHER

  LIGHT APPLICATION OF THE BRAKES RESULTED IN ABRUPT FULL STOP AND LEFT CAR IN PARK. COULD NOT GET CAR TO SHIFT OUT OF PARK EVEN WHEN APPLYING BRAKE AS INDICATED IN DASHBOARD MESSAGE. OTHER SCREEN MESSAGE INDICATED "DANGER OF ROLLING" AND DISPLAYED PICTURE OF CAR WITH AN ARROW ABOVE IT. NO OTHER WARNING LIGHTS. DEALER REPLACED ELECTRONIC IGNITION AND PROVIDED NEW KEYS.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10622630August 15, 2014
  VISIBILITY/WIPER

  TAKEN GLK350 THREE TIMES TO DEALERSHIP FOR HAVING ISSUES WITH WATER COMING BACK TO DRIVERS FRONT WINDSHIELD WHEN RAINING AND NOT HAVING THE ABILITY TO SEE ON DRIVERS SIDE DUE TO HEAVY SMEAR OF WATER BEING LEFT BEHIND WHEN WIPERS GOING BACK DOWN AFTER WIPING OFF , HAPPENS ANY TIME IT RAINS LIGHT TO MODERATE. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10606546June 27, 2014
  VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2014 MERCEDES BENZ GLK350. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNING AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKES BUT IT FAILED TO STOP THE VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 8,200.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10593633May 23, 2014
  STRUCTURE:BODY:HATCHBACK/LIFTGATE

  TL* THE CONTACT OWNS A 2014 MERCEDES BENZ GLK250(NA). THE CONTACT STATED THAT SHE FORGOT TO CLOSE THE HATCH BACK DOOR AND WHILE DRIVING FORWARD OUT OF THE GARAGE, IT CRASHED INTO THE GARAGE DOOR SHATTERING THE GLASS. THE CONTACT MENTIONED THAT SHE BELIEVES IT WAS A SAFETY ISSUE SINCE THE VEHICLE DID NOT ALERT HER THAT THE DOOR WAS STILL OPEN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 6,000. UPDATED 08/28/14*LJ THE CONSUMER WAS ADVISED THE ALARM FOR THE HATCHBACK ONLY SOUNDS WHEN THE VEHICLE IS BEING DRIVEN MORE THAN 5 MPH. UPDATED 09/5/2014 *JS

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10568690March 12, 2014
  AIR BAGS

  TL* THE CONTACT OWNS A 2014 MERCEDES BENZ GLK350. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE FRONT PASSENGERS AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE ALSO OCCURRED WHENEVER THERE WAS NO PASSENGER IN THE FRONT SEAT. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY WITHOUT WARNING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0