Mercedes-Benz C-Class Complaints (2010)

472 consumer complaints on file.

#11312060February 28, 2020
STEERING, ELECTRICAL SYSTEM
KEY IN IGNITION, STEERING WHEEL DOES NOT UNLOCK. ABLE TO GET KEY INTO RUN AND CRANK POSITION WITH NO INSTRUMENT CLUSTER LIGHTS TURNING ON. ALL OTHER ELECTRICAL FEATURES TO THE CAR WORK (RADIO, POWER WINDOWS, SEATS, LIGHTS). UNABLE TO SHIFT CAR INTO NEUTRAL WITHOUT REMOVING GEAR SELECTOR SHIFT COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311129February 24, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C CLASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309689February 17, 2020
SUSPENSION
I AM THE ORIGINAL OWNER OF THIS CAR HAVING PURCHASED IN ON FEBRUARY 01, 2010. RECENTLY, AFTER GETTING MY WIFE'S C CLASS BACK FROM A SERVICE AT THE MB DEALER, SHE STARTED TO COMPLAIN ABOUT IT'S STRANGE HANDLING. I WENT OUT WITH HER AND NOTICED THAT WHILE TRAVELING IN A STRAIGHT LINE UNDER BRAKING THE CAR WOULD SWERVE SEVERELY WITH THE REAR OF THE CAR OVERSTEERING IN ONE DIRECTION AND THE FRONT OF THE CAR DIVING IN THE OPPOSITE DIRECTION. I WAS ABLE TO OBSERVE THE RIGHT WHEEL/TIRE TOEING OUT UNDER BRAKING WITH THE OUTSIDE RIGHT MIRROR TILTED DOWN. I JACKED UP THE RIGHT REAR OF THE CAR AND REMOVED THE WHEEL AND FOUND A CRACK ON THE REAR SUBFRAME NEAR A FLANGE HOLDING A SUSPENSION LINK. UNDER ANY BRAKING THE CRACK ALLOWS THE ENTIRE WHEEL/BRAKE ASSY TO STEER THE CAR. THIS FRACTURE OF THE SUBFRAME CREATED A VERY UNSAFE DRIVING CONDITION. THE CAR WAS DELIVERED TO MB OF WILMINGTON DE AND INSPECTED BY THEIR HEAD TECH AND A REPRESENTATIVE OF MBCC. I WAS TOLD THAT DUE TO THE AGE OF THE CAR, 10YRS. 14DAYS, 94K, THAT MB WOULD NOT HELP OUT WITH THE REPAIR. I THEN DID SOME RESEARCH ON THE MB FORUM AND FOUND A NUMBER OF OWNERS WITH NEWER AND OLDER CARS HAVING THE SAME PROBLEM AND MB REFUSING TO FIX OR ACKNOWLEDGE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308706February 12, 2020
AIR BAGS
DEALER DOES NOT HAVE PARTS AVAILABLE TO REPLACE DEFECTIVE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308461February 11, 2020
FUEL/PROPULSION SYSTEM
HEAVY GAS FUMES FROM VEHICLE ESPECIALLY WHEN FUEL FILL UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307554February 6, 2020
STEERING
MY CAR WAS WORKING COMPLETELY FINE ALL MORNING. I WENT TO START IT AGAIN BUT WOULD NOT START AT ALL. I WOULD TURN MY KEY AND GET ABSOLUTELY NOTHING. DOORS AND LOCKS WERE STILL WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297380January 6, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE SUN ROOF. THE SUN ROOF CEASED IN THE OPEN POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SUN ROOF ASSEMBLY WAS REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 44,641.*PM*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296736January 2, 2020
STEERING
STEERING CONTROL LOCK UNIT HAS GONE BAD MANY ISSUES CAR WILL NOT START LEAVES YOU STRANDED MANY PEOPLE COMPLAINING ABOUT IT OVER THE INTERNET SAME SITUATION MERCEDES REALLY NEEDS TO DO SOMETHING ABOUT THIS DON'T FEEL SAFE STEERING WHEEL CAN LOCK WHILE DRIVING THIS IS NOT SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291293December 26, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE REAR PARKING LIGHT WAS VERY DIM. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MERCEDES-BENZ OF HUNTINGTON (1103 E. JERICHO TPKY, HUNTINGTON, NY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287936December 9, 2019
ELECTRICAL SYSTEM
MY C300 IS HAVING A EIS (ELECTRICAL IGNITION SYSTEM FAILURE). WHERE THE KEY IN THE IGNITION WON'T START THE VEHICLE. IT WILL LEAVE YOU STRANDED AND WON'T ALLOW YOU TO PUT THE CAR IN NEUTRAL BECAUSE OF THE AMIR THEFT LOCK OUT BOX. MANY PEOPLE ARE HAVING THIS ISSUE. SIMPLE RESEARCH CAN SHOW YOU THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287182December 5, 2019
STEERING
ON OR ABOUT 11/24/19, VEHICLE WAS PARKED IN FRONT OF THE HOUSE OVERNIGHT AND NEXT MORNING, THE VEHICLE DID NOT START DUE TO STEERING BEING LOCKED ELECTRONICALLY. CAR DID NOT HAVE ANY POWER BESIDES DOORS OPENING AND WOULD NOT SHIFT INTO NEUTRAL. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND SERVICE ADVISOR CONTACTED ME TO INFORM ME THAT THE VEHICLE LOCKED THE SEETHING DUE TO FAULTY SWITCH. VEHICLE WAS REPAIRED AND RETURN TO ME ON 12/4/2019. AT THIS TIME, I AM CONCERNED FOR MY SAFETY DUE TO POSSIBILITY THAT THE STEERING MIGHT LOCK WHILE THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286537December 3, 2019
ELECTRICAL SYSTEM, STEERING
EIS , STEERING LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278032November 4, 2019
STRUCTURE:BODY, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF LOUISVILLE (2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 565-4410) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 94,000. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255780September 16, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. SMAIL MERCEDES-BENZ (5053 US-30, GREENSBURG, PA) AND THE MANUFACTURER WERE NOTIFIED ON MULTIPLE OCCASIONS AND INFORMED THE CONTACT THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255292September 13, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NAPLETON AUTO WERKS (6600 E RIVERSIDE BLVD, LOVES PARK, IL 61111, (815) 636-6600) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253676September 6, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. A FEW YEARS AGO, THE CONTACT DETECTED A FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF FOOTHILL RANCH (81 AUTO CENTER DR, FOOTHILL RANCH, CA 92610, (949) 354-0112) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE FUEL FENDER SEAL/ SEAL RING FAILED. THE VEHICLE WAS REPAIRED, BUT THE ODOR RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER HOUSING WAS LEAKING AND THE REAR PADDING AND LOWER SEAT CUSHION WERE SATURATED WITH FUEL AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ENTIRE REAR SEAT WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 108,989.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245778August 22, 2019
STEERING
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC STEERING LOCK MODULE NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244914August 19, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FT. LAUDERDALE (LOCATED AT 2411 FEDERAL HWY, FORT LAUDERDALE, FL 33316, (954) 949-0623) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT ALSO CALLED CROWN EUROCARS (LOCATED AT 6500 PERIMETER LOOP RD, BUBLIN, OH 43017, (888) 854-8278) AND WAS INFORMED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243569August 13, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FORT MITCHELL (LOCATED AT 2100 DIXIE HWY, FORT MITCHELL, KY 41011, (859) 331-1500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242850August 9, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF WICHITA AT 316-221-3482 (LOCATED AT 1545 N GREENWICH RD, WICHITA, KS 67206) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HAVE RECEIVED SEVERAL RECALL NOTICES OVER LAST SEVERAL YEARS. ALWAYS CALL DEALER ONLY TO BE TOLD THEY DON'T HAVE THE PARTS BUT WILL IN THE NEAR FUTURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercedes-Benz C-Class