Mercedes-Benz A-Class Service Bulletins (2019)
240 manufacturer communications on file.
- May 5, 2025•Document ID: 11018031Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.85-P-078303
- Date Added:
- May 6, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the gesture recognition system. Cause Gesture recognition system control unit software N168 Remedy For vehicles before modification year 23/2: Perform SCN coding in control unit OMSH223 (N168). For vehicles as of modification year 23/2: Considered to be a series production configuration. A change will not be possible in future. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Associated Products (44)2025 Mercedes-Benz C-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz S-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLS-Class+ 24 moreAssociated Documents - May 2, 2025•Document ID: 11018206Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-071499
- Date Added:
- May 9, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM or EZS cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy 1) If the battery is discharged, charge the battery. Review WS54.00-P-0037B for minimum charger specifications. • Note the amperage difference between trickle (maintainer) chargers of at least 16A and quick chargers of at least 30A. • Review AP54.10-P-5449U. Note when battery is sufficiently charged the charger current is less 5A. 2) While charging the battery, analyze the vehicle data to determine root cause of discharge using the following data points: • NOTE: For guidance on use of the on-board electrical data please review the AKUBIS video titled "New onboard electrical system diagnosis shown on BR 166". The video can be accessed through WIS by following the path WSM--> content by model series --> passenger cars --> ML-Class --> Model 166 --> group 54 --> New onboard electrical system diagnosis. • Refer to the March 2023 PCTT for the video walkthrough of analysis as well as the attachment of the slides to this Li. For Star 2 vehicles: -Review FSAM on-board electrical data conspicuous records • NOTE: This data can be found via FSAM N10/6 -> Actual Values -> On-board electrical system -> On-board electrical system data For Star 3 vehicles: -Review N73/3 EZS on-board electrical data conspicuous records • NOTE: This data can be found via EZS N73/3 -> Actual Values -> On-board electrical system -> On-board electrical system data 3) Determine if root cause is due to: • vehicle technical issue? • customer behavior? NOTE: Recommend using battery analysis sheet found in XiW -> Local Contents -> Diagnostic info -> Battery Discharge Worksheet 4) If battery still does not accept charge, create a TIPS case. -Must include with the case: • Amperage setting of charger and time battery was on charger • XENTRY Battery Tester results • Voltage of battery taken with multimeter: Do not connect charger while taking measurements • N10/6 FSAM and N73/3 EZS CUL • Workshop analysis of conspicuous data • Root cause analysis for battery discharge based on the above documents (technical, customer, etc.) • NOTE: For expedited results when creating a case write customer complaint as "XENTRY Battery Tester implausible".
Associated Products (107)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class+ 87 moreAssociated Documents - April 28, 2025•Document ID: 11017500Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078896
- Date Added:
- May 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy Check for external damage: You can identify a damaged headlamp in the following way: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent, then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: External damage to the headlamp does not present a warranty or goodwill case. 1. Clear fogged/condensed LED headlamps and LED rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). 7. If the condensation has disappeared, nothing else has to be done. Note: If defrosting has been performed, you can skip the first step. 2. Leak test of headlamp with overpressure: • Connect test adapter to pressure tester. (Figure 1) • Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. • All vents have to be sealed with sealing compound and the existing diaphragm with the stamp (picture 3 [3]). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). • Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. • Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). • Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged (picture 6). • If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is tight and there is natural physical condensation. • If a higher pressure drop than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. If the pressure test is not passed, the headlamp is leaky. If the cause cannot be rectified, the headlamp must be replaced. Note: If the headlamp is replaced, no dry packs may be installed on the new replacement headlamp. AR82.10-P-5455WT was created for the pressure test. This AR can be used as a reference manual for all closed headlamps. In the event of an open headlamp system, the vent ducts must be sealed before the pressure test.
Associated Products (273)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class+ 253 moreAssociated Documents - April 28, 2025•Document ID: 11017496Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI82.10-P-078301
- Date Added:
- May 2, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 °C/+64.4 °F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4°F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for damage. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078896 The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions.
Associated Products (273)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz G-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class+ 253 moreAssociated Documents - April 24, 2025•Document ID: 11017226Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-078888
- Date Added:
- April 24, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The check engine light illuminates or the 48 V message is displayed in the instrument cluster Cause Fault code "P0A7F00" stored in the 48 V battery G1/3 and/or is current. Remedy Perform guided test for fault code "P0A7F00". Important! To ensure a bus idle of 90 minutes is achieved, the vehicle should be locked and the key placed a minimum of 30 feet from the vehicle)
Associated Products (21)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLB-Class+ 1 moreAssociated Documents - April 22, 2025•Document ID: 11017210Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.30-P-079004
- Date Added:
- April 24, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The message "Device detected at diagnostics connection See Operator’s Manual" appears sporadically in the multifunction display of the instrument cluster while driving (see picture in attachment). Cause For vehicles with HERMES 3.0, • A2389015700 • A2389015800 • A2389018400 • A2389018900 • A2389019000 • A2389019800 • A2579011200 • A2579012100 the above-mentioned message is sporadically displayed in the instrument cluster once the over-the-air update to software release E843 (Software part number A2389022409) has been performed. The coding was performed incompletely here. Remedy A relevant over-the-air software update campaign for the control unit N112/9 (HERMES) is in preparation. If the vehicle is already on site, the problem can be rectified by manually commissioning the control unit N112/9 (HERMES) with XENTRY: XENTRY. "N112/9 - Control unit for telematics services (HERMES)" -> "Adaptations" -> "Control unit commissioning" -> "Commissioning of previously installed control unit"
Associated Products (30)2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class+ 10 moreAssociated Documents - April 21, 2025•Document ID: 11017217Service Bulletin/Repair InstructionsVISIBILITY/WIPER
- Mfr Comm. #:
- LI83.30-P-079081
- Date Added:
- April 24, 2025
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Random heating of air conditioning system. Cause Temperature sensor in overhead control panel (OCP) delivering incorrect values: The temperature sensor in the overhead control panel is malfunctioning. Fault code B110709 or fault code B11F697 are present in the overhead control panel with the status (active) or (active stored). or The temperature sensor in the overhead control panel measures an incorrect temperature (the temperature value can be checked against the actual value in the overhead control panel) If the above-mentioned fault code is not present, the cause could be malfunction on the air conditioning system. Remedy If one of the above-mentioned fault codes should occur, a TIPS case must be created here. If the above fault codes or actual value differences are present in the OCP - please send the case to the Body/Chassis/ Entertainment inbox. Otherwise, the case must be sent to the HV/LV inbox for support in A/C diagnosis. *** It is not necessary to replace the overhead control panel ***
Associated Products (49)2025 Mercedes-Benz C-Class2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class+ 29 moreAssociated Documents - April 21, 2025•Document ID: 11017135Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.30-P-079004
- Date Added:
- April 23, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The message "Device detected at diagnostics connection See Owner’s Manual" appears sporadically in the multifunction display of the instrument cluster while driving (see picture in attachment). Cause On vehicles with HERMES 3.0 currently, • A2389015700 • A2389015800 • A2389018400 • A2389018900 • A2389019000 • A2389019800 • A2579011200 • A2579012100 The above-mentioned message is sporadically displayed in the instrument cluster once Remedy Please manually commission the control unit N112/9 (HERMES) using XENTRY: XENTRY→ "N112/9 - Control unit for telematics services (HERMES)" -> "Adaptations" -> "Control unit commissioning" -> "Commissioning of previously installed control unit" Invoice the required work using damage code 8251M/01 (damage location/damage type).
Associated Products (27)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLE-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class+ 7 moreAssociated Documents - March 27, 2025•Document ID: 11016040EmissionsELECTRICAL SYSTEM
- Mfr Comm. #:
- NCU - 2025030008
- Date Added:
- March 27, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz, has determined that on certain MY 2019 A-Class (177 platform) vehicles, the engine control unit software may not correspond to the current specifications, causing the on-board diagnosis to incorrectly detect a fault in the lambda sensor that may result in the illumination of check engine malfunction indicator lamp (‘MIL’). MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will update the engine control unit software.
Associated Products (1)Associated Documents - March 18, 2025•Document ID: 11015836Service Bulletin/Repair InstructionsWHEELS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI40.15-P-073336
- Date Added:
- March 21, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Front right tire pressure sensor sporadically or permanently not detected. Applicable fault codes on front right tire pressure sensor, see table "Control unit/fault code". Cause Coaxial cable from instrument cluster to instrument cluster control unit (under driver's seat) damaged. Remedy Check coaxial cable from display cluster for head unit/instrument cluster (A26/17 or A40/16 - depending on equipment variant) to head unit/display cluster control unit (N133/1 or N166). If the plug contact of the coaxial cable or the connector housing connection is faulty, replace coaxial cable (see XPI).
Associated Products (20)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2021 Mercedes-Benz GLB-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2020 Mercedes-Benz GLB-Class2019 Mercedes-Benz A-ClassAssociated Documents - March 11, 2025•Document ID: 11015574Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- LI54.30-P-079004
- Date Added:
- March 12, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The message "Device detected at diagnostics connection See Owner’s Manual" appears sporadically in the multifunction display of the instrument cluster while driving (see picture in attachment). Cause On vehicles with HERMES 3.0 currently, • A2389015700 • A2389015800 • A2389018400 • A2389018900 • A2389019000 • A2389019800 • A2579011200 • A2579012100 the above-mentioned message is sporadically displayed in the instrument cluster once the over-the-air updates to software release E843 (software part number A2389022409) have been performed. The issue is currently being analyzed; the cause is still unclear. Remedy Please manually commission the control unit N112/9 (HERMES) using XENTRY: XENTRY. "N112/9 - Control unit for telematics services (HERMES)" -> "Adaptations" -> "Control unit commissioning" -> "Commissioning of previously installed control unit" Invoice the required work using damage code 8251M/01 (damage location/damage type).
Associated Products (59)2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class+ 39 moreAssociated Documents - March 10, 2025•Document ID: 11015617Service Bulletin/Repair InstructionsSTRUCTURE:BODY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI72.20-P-075746
- Date Added:
- March 14, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. This reduces the likelihood of the button being activated accidentally or unintentionally. The recoding can be carried out as follows: 1. Enter AO Code O19 into VeDoc (O for Oscar, not "zero") 2. EZS N73: Perform SCN coding 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key on the key symbol in the storage compartment and then switch on the ignition. All other vehicle keys must be outside of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1 double-click on the locking button As of modification year 22/1, by pressing and holding the locking button + double-clicking on the release tab On model series 167, the storage compartment with the key symbol is located in the armrest. The SCN coding from the EZS is only transferred correctly to the vehicle key under the following conditions: Only one vehicle key is located in the vehicle, this key has been deactivated and it is positioned on the marking in the storage compartment for the data transfer. The costs for this adaptation are to be borne by the customer.
Associated Products (62)2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLE+ 42 moreAssociated Documents - March 6, 2025•Document ID: 11015551Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.10-P-078888
- Date Added:
- March 11, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The check engine light illuminates or the 48 V message is displayed in the instrument cluster Cause Fault code "P0A7F00" stored in the 48 V battery G1/3 and/or is current. Remedy Perform guided test for fault code "P0A7F00". Important! To ensure a bus idle of 90 minutes is achieved, the vehicle should be locked and the key placed a minimum of 30 feet from the vehicle) See SI82.85-P-0046A
Associated Products (14)2025 Mercedes-Benz GLA-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz GLA-Class2020 Mercedes-Benz A-Class2020 Mercedes-Benz CLA-Class2019 Mercedes-Benz A-ClassAssociated Documents - March 5, 2025•Document ID: 11015640Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI82.70-P-077433
- Date Added:
- March 17, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: • It is recommended to replace the cover caps. • The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Associated Products (271)2025 Mercedes-Benz AMG GT2025 Mercedes-Benz E-Class2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2025 Mercedes-Benz S-Class2025 Mercedes-Benz SL-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class+ 251 moreAssociated Documents - February 25, 2025•Document ID: 11014610Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
- Mfr Comm. #:
- LI54.65-P-078762
- Date Added:
- February 28, 2025
- Manufacturer:
- MERCEDES-MAYBACH
SummaryComplaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and Hardware part numbers: A0009019716 or A0009016022 B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored) Notes: • Other DTC's are permitted but the above three conditions must be met. If they are not met, this LI is not applicable. • See attachment "LI Criteria" for an example. • Attachment portrays a quick test with non-matching criteria and therefore does not require a TIPS case. Cause Under analysis. Remedy Please do not make any attempts to repair the park control unit. Do not flash or SCN code. Open a TIPS case.
Associated Products (47)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class+ 27 moreAssociated Documents - February 24, 2025•Document ID: 11014608Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
- Mfr Comm. #:
- LI54.65-P-066284
- Date Added:
- February 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress. The calibration is completed by: • Opening the camera cover for a maximum of 5 cumulative minutes. • If the vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. If calibration is aborted by exceeding one of the above conditions, the camera retracts and the calibration will re-attempt once the conditions are achieved and the speed returns to the range of 18 km/h (~11 MPH). Remedy SCN code PARK213M on MFA2 facelift vehicles produced after 09/2024 (A-Class, CLA, GLA, etc...) so the complete calibration speed window is available. For vehicles with PARK213M or PARK223 a calibration is completed successfully by: • Driving forward (typically less than 1 minute). • Vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. • During daylight. • Without a vehicle following too closely (camera must be able to see asphalt). When calibration has completed successfully, the camera door closes automatically for the rest of the driving cycle. The camera will now only open if the customer requests (Example: Engaging reverse gear). The calibration of the camera will re-initiate every drive cycle (ignition change). The customer can generally perform calibration at the first attempt while briefly maintaining a speed range of 15 km/ h (~9 MPH) and 35 km/h (~22 MPH). The customer can therefore play a significant role in reducing the camera door noise and actuation frequency.
Associated Products (87)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class+ 67 moreAssociated Documents - February 24, 2025•Document ID: 11014576Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.65-P-066284
- Date Added:
- February 28, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The reversing camera or the 360° system functions normally when activated manually or by engaging drive range "R". Cause This is not a malfunction, but an intended system behavior. Calibration of the reversing camera is in progress. The calibration is completed by: • Opening the camera cover for a maximum of 5 cumulative minutes. • If the vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. If calibration is aborted by exceeding one of the above conditions, the camera retracts and the calibration will re-attempt once the conditions are achieved and the speed returns to the range of 18 km/h (~11 MPH). Remedy SCN code PARK213M on MFA2 facelift vehicles produced after 09/2024 (A-Class, CLA, GLA, etc...) so the complete calibration speed window is available. For vehicles with PARK213M or PARK223 a calibration is completed successfully by: • Driving forward (typically less than 1 minute). • Vehicle speed is < 35 km/h (<22 MPH). • The steering wheel angle is < 10°. • During daylight. • Without a vehicle following too closely (camera must be able to see asphalt). When calibration has completed successfully, the camera door closes automatically for the rest of the driving cycle. The camera will now only open if the customer requests (Example: Engaging reverse gear). The calibration of the camera will re-initiate every drive cycle (ignition change). The customer can generally perform calibration at the first attempt while briefly maintaining a speed range of 15 km/h (~9 MPH) and 35 km/h (~22 MPH). The customer can therefore play a significant role in reducing the camera door noise and actuation frequency.
Associated Products (80)2025 Mercedes-Benz EQB-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz EQB-Class2022 Mercedes-Benz GLA-Class+ 60 moreAssociated Documents - February 21, 2025•Document ID: 11014402Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI47.50-P-078804
- Date Added:
- February 22, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault codes in control units FSCM_GEN4/5/6 • For these fault codes, the tests contained in XENTRY must be carried out P046109 / P206609 / P13E600 • For these fault codes, the connector couplings/wiring harness routing must be checked for damage P206600 / P046100 Cause Various Remedy Carry out XENTRY tests for the listed fault codes in the FSCM (N118) and document the monitor graphics for the primary/ secondary lever-type sensors.
Associated Products (70)2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class+ 50 moreAssociated Documents - February 20, 2025•Document ID: 11014398Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- LI00.01-P-078887
- Date Added:
- February 21, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numbers, and how to identify. • Network/wiring architecture groups to baumuster quick reference. • Platform to baumuster quick reference. Cause Information only Remedy Acronyms: • AV = Actual Values • CU = Control Unit • CUL = Control Unit Log • DTC = Diagnostic Trouble Code • E-Stand = Fresh-up head unit boot software (found in head unit control unit log) • FUP = Fresh-up • FW = Firmware • HSVL = High Speed Video Line • HU = Head Unit • HW = Hardware • ISU = Initial Start Up • LVDS = Low Voltage Differential Signal • NSFT = Not Safe For Transport • MOPF = Model Facelift (Ex: 167 MOPF) • PiH = Plug-in Hybrid • P3 Hybrid = AMG Plug-in Hybrid with rear drive unit • SA Code = Sonderausstattungscode (Option Code) • SCN = Software Calibration Number • SW = Software • TCU = Telecommunication Control Unit (Hermes/Ramses/Etc...) • QT = Quicktest • XD = XENTRY Diagnosis Control Unit Identification: Refer to the attachment "Control Unit Nomenclature" for location of each. • Control Unit Name • Control Unit Number • Control Unit Short name • Control Unit Diogenes ("dy-oj-uh-neez") name - Control unit variant/family. Network/Wiring Architecture to Baumuster Quick Reference: Star 1 • 117, 156, 246 (MFA) • 166, 176, 221, 242, 246, 292 Star 2 • 205, 213, 238, 253, 257, 290 (MRA) • 117, 156, 246 (MFA) • 118, 177, 243, 247 (MFA2) • 167, 222, 292, 463, 465, 906 Star 3 • 294, 295, 296, 297 (EVA2) • 206, 214, 223, 236, 254 (MRA2) • 192 and 232 (MSA) • 907 Platform to Baumuster Quick Reference: MRA = "Mercedes-Benz Rearwheel Architecture": • 205 • 213 • 222 • 238 • 253 • 257 • 290 MRA2 = "Mercedes-Benz Rearwheel Architecture - Generation 2": • 206 • 214 • 223 • 236 • 254 MFA = "Mercedes-Benz Frontwheel Architecture" 117 • 156 • 246 MFA2 = "Mercedes-Benz Frontwheel Architecture - Generation 2" • 118 • 177 • 243 • 247 EVA1.5 = "Electric Vehicle Architecture" • 243 EVA2 = "Electric Vehicle Architecture - Generation 2" • 294 • 295 • 296 • 297 MSA = "Mercedes-Benz Sport Architecture" • 192 • 232 MMA = "Mercedes-Benz Modular Architecture" • No vehicles currently launched.
Associated Products (83)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class+ 63 moreAssociated Documents - February 12, 2025•Document ID: 11014255Service Bulletin/Repair InstructionsVISIBILITY/WIPER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.65-P-078762
- Date Added:
- February 14, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unless further assistance is needed outside of this document. Conditions Instrument Cluster Message: "Park Assist Inoperative" and B223263 with Bosch-ID C259; A+S (Active and Stored) and B223255 with Bosch-ID 1B5D; A+S (Active and Stored) Notes: • Other DTC's are permitted but the above three conditions must be met. If they are not met, this LI is not applicable. • See attachment "LI Criteria" for an example. • Attachment portrays a quick test with non-matching criteria and therefore does not require a TIPS case. Cause Under analysis. Remedy Please do not make any attempts to repair the park control unit. Do not flash or SCN code. Open a TIPS case.
Associated Products (52)2025 Mercedes-Benz E-Class2025 Mercedes-Benz GLA-Class2025 Mercedes-Benz GLB-Class2025 Mercedes-Benz GLC-Class2025 Mercedes-Benz GLE-Class2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLA-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLA-Class2024 Mercedes-Benz GLB-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class+ 32 moreAssociated Documents