Mazda Tribute Complaints (2002)

384 consumer complaints on file.

• #754732November 20, 2001
  ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

  TRIBUTE WAS PURCHASED WHILE "AT SEA." 48 HOURS AFTER TRIBUTE WAS ROLLED OFF THE DELIVERY TRUCK THE ENGINE SHUTOFF WITHOUT PRIOR WARNING WHILE TRAVELING U-HILL AT 45MPH. IT SHUT OFF AGAIN SIX DAYS LATER WITHOUT WARNING. ACCORDING TO EDMUNDS.COM WEB SITE, MANY OTHER TRIBUTE AND FORD ESCAPE OWNERS ARE HAVING THE SAME STALLING PROBLEM. HENNESSEY MAZDA HAD 3 TRIBUTES RETURNED TO THEIR DEALERSHIP FOR SAME PROBLEM PRIOR TO MY PURCHASE DATE OF 10/30/01. BOTH HENNESSEY AND MAZDA CORP HAVE REFUSED TO GIVE ANY TYPE OF CERTIFICATION OR GUARANTEE THAT THE CORRECTIVE REPAIRS PERFORMED ON MY TRIBUTE ON 11/8/01 ARE THE PERMANENT FIX. *AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #754653November 18, 2001
  ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

  I WAS DRIVING UP HILL WITH THE SPEED AROUND 35MPH AND THE CAR STALLED. I LOST ALL POWER WITHOUT WARNNING. THE CAR JUST DIED. THERE WERE TRAFFIC COMING FROM BOTH DIRECTIONS (DOWN HILLS AND UP HILLS) AND IT WAS VERY DANGEROUS! APPARENTLY THERE ARE A LOT OF CASES AS SUCH IN THE LAST YEAR. PLEASE DO SOMETHING BEFORE SOMEONE GET HURT. IF THIS HAPPENED AT THE INTERSECTION BY MY HOUSE, I COULD BE DEAD! PLEASE PASS ON ANY INFORMATION THAT CAN HELP TO RESOLVE THIS PROBLEM TO ALL TRIBUTE/ESCAPE OWNERS. THANKS. *AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #898995November 9, 2001
  ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

  VEHICLE SHUT OFF WITHOUT PRIOR WARNING. DEALERSHIP WAS AWARE OF PROBLEM.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #754172November 6, 2001
  STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

  ON NOVEMBER 2 DRIVING 40MPH WITH NO WARNING MY ENGINE SHUT OFF AND I LOST POWER TO MY STEERING AND BRAKES. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AFTER APPLYING ALL MY WEIGHT TO THE BRAKES AND STEERING WHEEL. I MISSED AN ONCOMING CAR AND A TREE BY LUCK. I TOOK THE TRIBUTE TO THE DEALERSHIP AND WAS TOLD BY THE SERVICE MANAGER THAT THIS WAS AN ONGOING PROBLEM. THEY WERE GOING TO PUT ME BACK IN THE TRIBUTE UNTIL MONDAY WHEN THEY HAD AN OPENING. I REQUESTED A RENTAL CAR BECAUSE I DID NOT FEEL SAFE DRIVING THE CAR UNTILL THE PROBLEM WAS RESOLVED. THE MANAGER ALSO TOLD ME THAT THE TRIBUTES THAT HAVE BEEN REPAIRED FOR THIS SAME PROBLEM HAVE BEEN DIFFERENT PORBLEMS. I RETURNED HOME AND CALLED THE MAZDA CUSTOMER SERVICE DEPARTMENT AND REPORTED THE PROBLEM. THEY ASSURED ME THAT THEY WOULD LOOK INTO IT AND GET BACK WITH ME, THIS NEVER HAPPENED. ON NOVEMBER 6TH I RECEIVED A CALL FROM THE DEALERSHIP THAT MY CAR WAS READY. I ASKED TO SPEAK WITH THE SEVICE MANAGER WHO INFORMED ME THEY COULD NOT FIND ANYTHING WRONG AND I COULD PICK UP MY CAR. I TOLD HIM I WOULD NOT PICK UP THE CAR UNTIL THERE WAS A SOLUTION TO CORRECT THE PROBLEM AND THE CAR WAS NOT SAFE TO DRIVE. HE INFOMED ME THAT HIS HANDS WERE TIED AND TO CONTACT MAZDA. I CONTACTED MAZDA AND THEY CONTACTED THE SEVICE MANAGER WHO HAD ALREADY CONTACTED THE REGIONAL MANAGER. I WAS TOLD I WOULD BE CONTACTED BY HIM TOMORROW NOVEMBER 7TH. I HAVE A 15 YEAR OLD SON WHO HAS HIS LEARNERS PERMIT AND WHO I STRONGLY BELIEVE WOULD NOT HAVE BEEN ABLE TO AVOID WHAT COULD HAVE BEEN A FATAL ACCIDENT. THE CAR IS STILL AT THE DEALERSHIP. MY TRIBUTE IS THE FIRST 2002 THAT THEY HAVE SEEN WITH THE PROBLEM. OBVIOUSLY THIS SERIOUS SAFETY PROBLEMS CONTINUES.*AK

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0