Mazda Tribute Complaints (2002)

384 consumer complaints on file.

#10112043February 23, 2005
VEHICLE SPEED CONTROL:CABLES, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), FUEL SYSTEM, OTHER, FUEL SYSTEM, GASOLINE:DELIVERY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
I'VE OWNED THIS VEHICLE FOR A LITTLE OVER 2 YEARS AND IT HAS BEEN TO THE DEALER FOR REPAIRS 7 TIMES NOW. NO ONE CAN SEEM TO FIND THE REASON WHY THE CHECK ENGINE LIGHT STAYS ON, WHY THE FUEL CONSUMPTION IS SO POOR, WHY THE VEHICLE SHIFTS CONSTANTLY AND FOR NO REASON AT ALL, OR WHY THE VEHICLE "SHUDDERS" WHEN THE ENGINE IS ON. THE CHECK FUEL CAP LIGHT HAS COME ON TWICE AND THE SAME PART REPLACED TWICE. THE CANISTER CLOSE VALVE AND IDLE AIR CONTROL VALVE HAVE BOTH FAILED. I HAVE SPENT MONEY ON A FUEL INDUCTION SERVICE BECAUSE IT WAS RECOMMENDED BY THE SERVICE DEALER. I HAD THE TRANSMISSION FLUSHED BECAUSE OF A TECHNICAL SERVICE BULLETIN FOR THE TORQUE CONVERTER - A PROBLEM THAT HAD TO BE IDENTIFIED BY AAMCO AND TOLD TO MAZDA BEFORE THEY WOULD TRY TO FIX THE PROBLEM. I HAVE CALLED MAZDA CUSTOMER SERVICE AND GOT ANYTHING BUT CUSTOMER SERVICE. MY PROBLEMS BEGAN LONG BEFORE THE WARRANTY HAD EXPIRED; HOWEVER, MAZDA COULD CARE LESS ABOUT THEIR LACK OF ABILITY TO FIX ONGOING PROBLEMS. THIS VEHICLE IS A LIFE-SAFETY HAZARD AND NEEDS TO BE RECALLED COMPLETELY, NOT PART BY PART. I WILL NEVER BUY A MAZDA AGAIN. THIS IS MY THIRD AND LAST. THE TRIBUTE IS BY FAR THE WORST THING EVER MANUFACTURED BY MAZDA. THEY SHOULD BE EMBARASSED TO HAVE THIS MODEL ON THE ROAD!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111409February 14, 2005
ENGINE AND ENGINE COOLING
NHTSA RECALL CAMPAIGN 04V175000; MAZDA ISSUED AN ENGINE STALLING RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT ENGINE WOULD NOT STARTR AFTERE RECALL REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106174January 12, 2005
LATCHES/LOCKS/LINKAGES
WE HAVE A 2002 MAZDA TRIBUTE LS. WHILE ON VACATION THE PASSENGER SIDE DOOR BECAME PERMANENTLY LOCKED. THE DOOR WOULD NOT UNLOCK USING THE REMOTE KEYLESS ENTRY OR MANUAL BUTTON. THIS PRESENTED A SERIOUS SAFETY HAZARD IN THE EVENT ONE WOULD NEED TO USE THE DOOR TO EXIT THE CAR FOLLOWING A CRASH, AND ALSO CREATED AN INCREDIBLE NUISANCE FOR THE PASSENGER. WE TOOK THE CAR TO THE DEALER AND AFTER DESTROYING THE SIDE PANEL, REPLACING THE ENTIRE LOCK MECHANISM AND CHARGING US NEARLY $600 WE CAN OPEN THE DOOR AGAIN. THIS IS OBVIOUSLY A DEFECTIVE PART, BUT MAZDA NOR THE DEALERSHIP WAS WILLLING TO ASSIST IN THE REPAIR OF A PROBLEM THAT WAS IN NO WAY DUE TO OUR NEGLIGENCE OR MIS-USE. THE CAR IS EXTREMELY WELL CARED FOR AND DRIVEN ONLY BY MYSELF AND WIFE (MATURE ADULTS). SUBSEQUENTLY, MAZDA ISSUED A RECALL FOR THE BACK HATCH LOCKING MECHANISM. WE FEEL THESE LOCKS ARE DEFECTIVE AND THAT WE SHOULD NOT HAVE HAD TO PAY FOR THE REPLACEMENT OF A DEFECTIVE PART. AT THIS POINT WE HAVE PAID $600 AND THE DOOR WORKS AGAIN, BUT WE ARE SERIOULSY CONSIDERING GETTING RID OF THE VEHICLE AS WE DON'T TRUST THAT IT WON'T HAPPEN AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105939January 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WON'T START - HARD START - CLICKING NOISE, TARTER REPLACED - STILL HAS HARD STARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105224December 22, 2004
ELECTRICAL SYSTEM
INTERMITTENTLY WHILE DRIVING THERE WAS A SCREECHING NOISE THAT SOUNDED AS IF THE IGNITION WAS RE-ENGAGING ITSELF. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP. THE FAILURE OCCURRED IN THEIR PRESENCE: ALSO IN ACC MODE, THE VEHICLE STARTED BY ITSELF. THE DEALERSHIP KEPT THE VEHICLE FOR A WEEK, PERFORMED DIAGNOSTIC TEST, BUT NO FAILURE CODE WAS FOUND THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. A WEEK LATER THE NOISE RECURRED BUT WORSE. THE FOLLOWING DAY THE STARTER BURNED OUT WHILE ATTEMPTING TO THE START VEHICLE. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP. THE STARTER WAS REPLACED, BUT THE VEHICLE IS STILL AT THE DEALERSHIP, BECAUSE THEY INDICATED THAT THE STARTER WILL BURN OUT AGAIN UNLESS THEY CAN FIND AND FIX THE CAUSE OF THE FAILURE. A FACTORY REP,. FROM THE CA BUREAU OF AUTOMOTIVE REPAIR IS GOING TO INSPECT THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105044December 17, 2004
AIR BAGS
THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED FOR NO APPARENT REASON. THE CONSUMER HAD THE VEHICLE INSPECTED TWICE, BUT THE MECHANIC WAS UNABLE TO DETERMINE A CAUSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103702December 14, 2004
VEHICLE SPEED CONTROL
WHILE BACKING OUT OF A PARKING SPACE THE BACK BUMPER SLIGHTLY BUMPED THE LIGHT POLE. WHEN THE CONSUMER SHIFTED THE VEHICLE INTO DRIVE IT COMMENCED TO ACCELERATE AT HIGH SPEED, LURCHED FORWARD AND RAN INTO A CENTER BLOCK WALL. NO INJURIES WERE REPORTED. THE INSURANCE COMPANY TOTALED THE VEHICLE, AND THEY NOTIFIED THE DEALER AND THE MANUFACTURER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10103471December 10, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES WERE SHAKING AND MAKING NOISE WHEN BEING APPLIED. THERE WAS EXCESSIVE WEAR ON THE ROTORS WHEN THE VEHICLE WAS TAKEN FOR INSPECTION. DEALER WILL REPAIR AT CONSUMER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098076November 1, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE OWNED MY VEHICLE FOR A LITTLE MORE THAN TWO YEARS, IT CURRENTLY HAS 45,000 MILES ON IT. I HAVE HAD TO REPLACE THE BRAKES ON IT TWICE NOW, AND THIS TIME WHEN I WENT TO DO THE BRAKES THERE WAS NO WEAR ON THE SHOES AND NO GROOVES IN THE DRUMS ON EITHER SIDE. THESE ARE THE ORIGONAL SHOES. I HAD THIS PROBLEM WITH THE GRAND PRIX. I HAVE TESTED THE BRAKES WITH THE DRUMS OFF AND IT LOOKS AS THOUGH THEY WOULD ASSIST, BUT BY THE AMOUNT OF WEAR PRESENT I WOULD HAVE TO SAY THAT ALL OF MY BREAKING IS COMING FROM THE FRONT. I TOOK PICTURES OF THE DRUMS AND THE SHOES AND IT IS CLEAR THERE IS NO WEAR. THERE WASN'T EVEN ANY DUST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096674October 12, 2004
AIR BAGS
WHILE DRIVING, THE SRS LIGHT FLASHED ON AND REMAINED ON THE DASHBOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093608October 5, 2004
AIR BAGS
I OWN A 2002 MAZDA TRIBUTE. I AM CONTINUALLY TAKING THE VEHICLE TO THE DEALERSHIP FOR THE AIR BAG LIGHT. THE LIGHT STAYS ON, THEN GOES OFF FOR A DAY OR SO, THEN BACK ON. I HAVE VISITED THE DEALERSHIP ON FOUR OCCASSIONS FOR THIS PROBLEM. THE LAST TIME THE VEHICLE WAS IN FOR THE AIR BAG LIGHT, THEY SAID THAT THERE WAS A LOOSE WIRE UNDER THE DRIVER'S SEAT. WELL, GUESS WHAT? AS SOON AS I DROVE IT HOME FROM THE DEALERSHIP, THE AIRBAG LIGHT CAME ON AGAIN. I HAVE NOTICED SEVERAL COMPLAINTS ON THE SAME PROBLEM. I AM CONCERNED THAT IF OR WHEN I NEED THE AIRBAG, IT WON'T WORK. PLEASE CHECK INTO A RECALL ON THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091752September 10, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, NEITHER THE AIR BAGS DID DEPLOYED, NO WARNING LIGHT APPEARED PRIOR TO THE CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10091700September 9, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
CONSUMER HAD THE SPEED CONTROL FUNCTION ON. WHILE DRIVING AT 75 MPH VEHICLE SUDDENLY ACCELERATED UP TO 90 MPH. BRAKES WERE APPLIED TO DECELERATE VEHICLE WHICH DEACTIVATED THE CRUISE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083175August 2, 2004
WHEELS, TIRES
I WAS DRIVING UP 101 NORTH AT 45-50 MPH WHEN THE DRIVER'S FRONT TIRE BLEW OUT. I IMMEDIATELY FIRMED MY GRIP ON THE STEERING WHEEL, AND BRAKED IN A SAFE MANNER, BUT THEN THE CAR STARTED VIOLENTLY SHAKING, AND VEERING TOWARDS THE LEFT TO THE POINT WHERE I COULD NOT CONTROL IT, EVEN THOUGH THE CAR HAD SLOWED TO AROUND 20 MPH. I GRAZED THE CENTER MEDIAN, SCRATCHING THE SIDE OF THE CAR, THEN WAS ABLE TO REGAIN CONTROL. I THEN HAD TO PULL OVER ON THE FREEWAY GOING ABOUT 5 MPH. I THEN GOT OUT OF THE CAR, CALLED AAA, AND LOOKED AT THE DAMAGE. TO MY AMAZEMENT, THREE OF THE FIVE SPOKES ON THE RIM HAD CRACKED SEVERELY, AND THE WHEEL WAS WOBBLING BADLY. A CHP OFFICER STOPPED AT THE SCENE, AND WAS LIKEWISE AMAZED AT THE BROKEN WHEEL. HE CHECKED THE ROAD FOR DEBRIS, BUT FOUND NONE, CONFIRMING THAT THE TIRE HAD BLOWN ON ITS OWN. THE TOW TRUCK DRIVER THEN ARRIVED, AND HELPED PUT THE SPARE ON, WHICH ALSO WOBBLED AND WAS UNSAFE TO DRIVE ON. IT TURNS OUT THAT SOME SUSPENSION COMPONENTS HAD BROKEN ALONG WITH THE WHEEL. HE LATER TOWED THE CAR TO MAZDA OF MARIN, WHERE THEY BLAMED US FOR THE DAMAGE. THE BOTTOM LINE IS THAT WHEELS DON'T JUST BREAK FROM BLOUOUTS, AND THAT WHEELS LIKE THIS POSE A THREAT TO MOTORISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082819July 28, 2004
AIR BAGS
6 MONTHS AFTER I PURCHASED THE VEHICLE, THE COOLANT LIGHT CAME ON. AFTER THAT, THE CHECK ENGINE LIGHT KEPT COMING ON AND NEEDLESS TO SAY, THE BIGGEST PROBLEM I'VE HAD HAS BEEN THE AIRBAG LIGHT. THIS VEHICLE HAS BEEN TO THE SERVICE DEPT. FOR THE AIRBAG LIGHT BEING ON @ 7 TIMES W/IN THE LAST YEAR. SOMETIMES THE AIRBAG LIGHT COMES ON AND OFF BY ITSELF W/OUT ME HAVING TO TAKE IT TO THE DEALER. THIS IS AN ONGOING PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083773July 23, 2004
WHEELS:RIM
RIM FAILED ON FRONT DRIVER'S SIDE TIRE.*MR WHILE DRIVING THE RIM FAILED ON THE DRIVER'S SIDE FRONT OF THE VEHICLE WHICH CAUSED A SUDDEN AND TOTAL LOSS OF AIR FROM THE TIRE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AFTER THE FAILURE. UPON INSPECTION THE DRIVER NOTICED A ONE INCH WIDE BY 3 INCH LONG CRACK ALONG THE INSIDE OF THE RIM. THE RIM WAS TAKEN TOT HE DEALER TO REQUEST A WARRANTY REPAIR. AFTER THE RIM WAS INSPECTED THEY CONCLUDED THAT THE CONSUMER PROBABLY HIT SOMETHING TO CAUSE THE DAMAGE. AT THAT POINT THE CONSUMER WAS TOLD THAT THE DEALER WASN'T GOING TO HONOR THE WARRANTY. THE VEHICLE WAS TAKEN TO ANOTHER FACILITY TO BE INSPECTED. THEY DETERMINED THE RIM WAS INDEED THE CAUSE OF THE FAILURE. BASED ON THE INDEPENDENT EVALUATION THE CONSUMER REQUEST THAT MAZDA HONOR THE WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081151July 15, 2004
AIR BAGS
THE AIR BAG LIGHT GOES OFF IN THE CAR. THE SERVICE DEPARTMENT AT THE DEALERSHIP INFORMED ME THAT MEANT THE AIR BAG DOES NOT WORK. I HAVE HAD IT REPAIRED 5 TIMES AND IT CONTINUES TO GO ON. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081492July 7, 2004
TIRES
CONTINENTAL TIRES, MODEL CONTITRAC SUV. SIZE P235/70R16. BOTH FRONT TIRES SHOWED SIGNS OF EXCESSIVE WEAR. VEHICLE HAD VERY LOW MILEAGE. CONSUMER REPORTED TO THE MANUFACTURER AND DEALERSHIP, BUT DID RECEIVE A SATISFACTORY RESPONSE FROM THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074164June 29, 2004
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKE PEDAL WAS APPLIED, IT WENT TO THE FLOOR. THE CONSUMER PRESSED DOWN ON THE BRAKE PEDAL HARD IN ORDER TO STOP AND A SQUEAKING NOSE WAS HEARD COMING FROM THE REAR. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC DETERMINED THAT BOTH FRONT ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. *AK ON 02/04/03 THE BRAKES, ROTORS AND PADS HAD TO BE REPLACED 11 MONTHS AFTER PURCHASE, 03/10/04 THE ROTORS AND PADS HAD TO BE REPAIRED A YEAR LATER, 05/27/04 BRAKE SQUEALING 2 MONTHS AFTER REPAIR THE FRONT ROTORS WERE REPLACED AND PADS SANDED, 06/13/04. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080006June 28, 2004
POWER TRAIN:AXLE ASSEMBLY
THE AXLE SEPARATED AND FELL OFF VEHICLE WHILE DRIVING. THIS RESULTED IN THE CONSUMER LOSING STEERING CONTROL OF THE VEHICLE AND CRASHING INTO THE SIDE OF THE BRIDGE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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