Mazda Tribute Complaints (2002)
384 consumer complaints on file.
- #10136420September 13, 2005AIR BAGS:FRONTAL, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
THERE IS A PERSISTENT PROBLEM WITH THE AIRBAG SYSTEM IN MY MAZDA, TRIBUTE CAR. THE FIRST TIME IT OCCURRED AT 23854 MILES. THE MAZDA DEALER LOOKED INTO IT AND STATED ON ITS REPORT "CHECKED AND FOUND WIRE HARNESS GOING TO SEAT BELT PRETENSIONS BUCKLE BROKEN-WIRE YELLOW AND RED STRIPE LOCATED AT H15". THE PROBLEM WAS RECTIFIED AT THE TIME. HOWEVER, THE CAR NOW REACHED 38,000 MILES AND THE AIRBAG INDICATOR LIGHT WENT ON AGAIN. MY CAR IS OUT OF MANUFACTURER'S WARRANTY NOW AND THE DEALER REFUSES TO FIX THE PROBLEM. I BELIEVE, THAT THIS PROBLEM IS A MANUFACTURER'S DEFECT AND MUST BE FIXED AT THE EXPENSE OF THE MANUFACTURER. ESPECIALLY, WHEN THE SAME PROBLEM RECURRED DURING THE WARRANTY COVERAGE. AS YOU AWARE, A MALFUNCTION OF AIRBAG SYSTEM CAN LEAD TO SERIOUS INJURIES OR DEATH IN CASE OF A COLLISION. AS PER MY LOCAL FORMER MAZDA DEALER, MAZDA KNOWS ABOUT EXISTENCE OF THIS AIRBAG ISSUE. HOWEVER, THE PROBLEM HAS BEEN IGNORED AND NO RECALLS HAVE BEEN INDICATED TO CORRECT THE PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10134649August 29, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SERVICE BRAKES, HYDRAULIC
DT: THE CONSUMER SAID THAT THE VEHICLE STALLED WHILE BEING DRIVEN AT 25 MPH. THE VEHICLE WOULD NOT START AFTER THAT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER REPLACED THE ALTERNATOR AND IT STILL WOULD NOT START. A MECHANIC TOLD THE CONSUMER THAT THE PROBLEM WAS ELECTRICAL . THE DEALER SAID THAT THE PROBLEM WAS ELECTRICAL. THE MANUFACTURER SAID THAT THE DEALER WOULD BE RESPONSIBLE FOR REPLACING THE ALTERNATOR. THE CONSUMER SAID THAT SHE HAD TO PAY FOR THE REPLACEMENT. THE DEALER HAD THE VEHICLE FOR A WEEK. *AK (12/01/05) THE VEHICLE WOULD MAKE A NOISE WHEN BEING DRIVEN UP TO 40 MPH AND A LOUD HISSING NOISE WOULD BECOME NOTICEABLE WHEN APPLYING THE BRAKES. *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10133272August 18, 2005POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, EQUIPMENT:MECHANICAL
1). THREE RECALLS ON MY VEHICLE: 1ST - POWER TRAIN CONTROL MODULE RE-CALIBRATION RECALL 1904D. 2ND - B4000 DPFE SENSOR WARRANTY EXTENSION PROGRAM SPECIAL SERVICE PROGRAM (SSP) 59. 3RD - ACCELERATOR CABLE RECALL 2704L. COMPLETED ALL RECALLS; LAST ON 3/2/05. 2). 2/2005 I STARTED EXPERIENCING INTERMITTENT PROBLEMS WITH MY VEHICLE: - THE CAR STOPS RUNNING USUALLY WHEN SLOWING DOWN FOR A STOP SIGN OR RED LIGHT. THE CAR HAS STOPPED IN THE MIDDLE OF TRAFFIC, IN THE HEIGHT OF RUSH HOUR. THE CAR STOPPED EXITING A POST OFFICE BACKING UP TRAFFIC CAUSING MOTORIST TO SEEK ANOTHER EXIT. HAVE HAD VARIOUS OTHER STOPS BUT HAVE BEEN LUCKY NOT TO CAUSE ANY ACCIDENTS. - THE CAR WILL NOT START; USUALLY UPON SHORT TRIPS. AFTER WAITING 3 - 5 MINUTES HAVE BEEN ABLE TO START THE VEHICLE. HAVE ENCOUNTERED THIS NUMEROUS TIMES. I LIMIT DRIVING AT NIGHT DUE TO THE UNPREDICTABILITY AND LACK OF CONFIDENCE IN MY VEHICLE. 3) I HAVE HAD MY CAR SERVICE AT OAKLAND MAZDA (510)893-7282 (3/2/05-RECALL, 4/9/05, 4/19/05, 5/11/05, & 6/20/05) AND HAVE DISCUSSED THE PROBLEM WITH THE SERV ADVISOR, KEN MILLER & SERVICE MANAGER. THE DEALERSHIP INFORMED ME THEY THOROUGHLY CHECKED-OUT MY CAR EACH TIME THEY SERVICED IT. THEY HAVE REPEATED THE RECALL WHICH MOSTLY DESCRIBES MY SYMPTOMS (RE-CALIBRATION RECALL 1904D) AT LEAST TWICE. THEY ALSO CONTACTED THE MAZDA HEADQUARTERS SERVICE CENTER FOR DOCUMENTATION ON HOW TO CHECK OUT MY VEHICLE. I ALSO CONTACTED THE MAZDA CUSTOMER ASSISTANCE CENTER AT (800)222-5500 IN MAY OF 2005, THEY TOLD ME THAT IF NECESSARY THEY COULD DISPATCH A SERVICE TECHNICIAN TO FLY IN AND REPAIR MY VEHICLE; THEY ALSO SENT A REPORT TO THE OAKLAND DISTRICT MGR. I CONTACTED THE MAZDA CUST ASSIST CENTER AGAIN ON 7/14/05 , THEY TOLD ME THAT THEY WOULD NOT BE ABLE TO HELP ME FURTHER WITH MY CAR PROBLEM. 7/15- I CONTACTED THE DEALERSHIP IN FREMONT (WHERE I BOUGHT THE CAR) EXPLAINED MY PROBLEMS AND ASKED IF THEY WOULD CONSIDER TAKING A LOOK AT MY CAR BUT THE SERV MGR NEVER CALLED ME BACK. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10128984July 16, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2002 MAZDATRIBUTE MANUAL DRIVER DOOR HANDLE CEASED TO WORK. ONLY WAY TO OPEN DRIVER DOOR FROM INSIDE WAS TO OPEN POWER WINDOW AND PULL OUTSIDE HANDLE. DEALER SAID THEY'D HAD SEVERAL LIKE THIS. IF A SYSTEMIC PROBLEM, POSES SAFETY HAZARD. IN EVENT OF EMERGENCY, IF CAR IS NOT RUNNING, WINDOWS CANNOT BE OPENED. DRIVER COULD BE TRAPPED AND UNABLE TO EXIT VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129144July 8, 2005UNKNOWN OR OTHER
CONSUMER SUGGESTION FOR SAFETY FOR ALL VEHICLES.*MR THE CONSUMER SUGGESTED THE BRAKE LIGHTS SHOULD BE CONNECTED TO THE SIDE OF BOTH FENDERS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10127870July 8, 2005VEHICLE SPEED CONTROL:CABLES
CONSUMER STATES SHE RECEIVED A RECALL LETTER NOTICE IN THE MAIL IN 1-05 REGARDING THE ACCELERATOR CABLE. THERE WAS NO RECALL # AVAILABLE. SHE TOOK IT IN TO A DEALER AND THEY EITHER REPLACED/OR REPAIRED THE CABLE, SHE WAS NOT SURE. SHE HAS NOTICED AN EXTREME CHANGE IN THE ACCELERATOR PEDAL SINCE THEN. THE GAS PEDAL SEEMS TO BE TOO LOSE; SHE SAYS THERE SEEMS TO BE NO TENSION IN THE PEDAL. SHE TOOK IT BACK TO THE DEALER AND HE TOLD HER THAT WAS NORMAL; THAT THERE WAS A DIFFERENT CABLE IN THE CAR AND THAT WAS WHAT SHE WAS FEELING. SHE DOES NOT AGREE. SHE HAS NOT YET REPORTED THIS TO THE MANUFACTURER. SHE WANTS THE DEALER TO REPLACE THE CABLE THEY SAY THEY REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117364June 8, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE BACKING OUT DRIVER HEARD A CLANKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS UNABLE TO BE MOVED, AND THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER. MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK CONSUMER'S VEHICLE FAILED TO ACCELERATE SMOOTHLY, DO TO DELAYED SHIFTING. GAS MILEAGE HAVE BEEN OFF FOR SEVERAL WEEKS AND IS MAKING THE VEHICLE SLUGGISH.*SB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10124273June 6, 2005ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM
DT: CONTACT STATES THE MOTOR MOUNT NEEDS TO BE REPLACED. IN ADDITION,, HAVING PROBLEMS WITH THE SWAY BAR ON THE DRIVER'S SIDE. ALSO, THE FRONT LOWER CONTROL ARM BUSHING NEEDS TO BE REPLACED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10119596May 31, 2005VEHICLE SPEED CONTROL:CABLES
CONTACT STATES: THE ACCELERATOR IS STICKING. RECEIVED A RECALL LETTER, AND TOOK THE LETTER TO THE DEALER, WHO DID NOT FIX THE PROBLEM. ACCELERATOR STICKS MAINLY IN THE WINTER...WHEN TAKING FOOT OFF THE PEDAL FOR A FEW SECONDS AND TRYING TO HIT THE ACCELERATOR AGAIN VEHICLE SPEEDS UP AND IT JUMPS. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121980May 24, 2005ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AUTOMATIC TRANSMISSION
DT: VEHICLE SHUTS OFF COMPLETELY DURING MOVEMENT. IT ALSO SPEEDS UP WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. ALSO, TRANSMISSION DOES NOT CHANGE GEARS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117604April 19, 2005AIR BAGS
AFTER STARTING THE VEHICLE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE VEHICLE WAS BEING OPERATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10114748March 25, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED NEW IN 2002-WITH 85000 HIGHWAY MILES-TRANSMISSION FAILED- WHILE DRIVING ON I-84 IN CONNECTICUT-VEHICHLE WENT INTO THE PASSING GEAR ON ITS OWN THEN STOPPED -MY HUSBAND WAS ABLE TO COAST OFF TO THE SHOULDER OF THE ROAD. IT WAS OUR LUCK HE WAS PAST THE CONSTRUCTION ZONE AND HE WAS GOING DOWN HILL. THERE WAS NO PRIOR NOTICE THAT THE TRANSMISSION WOULD FAIL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10114682March 24, 2005POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
I HAD SEVERAL EMMISION REPAIRS DONE WITHIN 60 HIGHWAY MILES ON MY MAZDA TRIBUTE 2002. NOW HAVE A COMPLETE TRANSMISSION FAILURE NEEDA NEW TRANSMISSION. AND ONLY HAVE 65 000HIGHWAY MILAGE. NWORSW VECHILE I HAD MY VECHILE KEEP LOOSING POWER AND JUMP INTO OVER DRIVE SUDDENLY ONTHE FREEWAY I HAD TO PUT MY FLASSHER AND EXITED. 3 DAYS AGO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10108769March 23, 2005VEHICLE SPEED CONTROL:CABLES, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, STEERING
NHTSA RECALL 04V583000 ON THE ACCELERATOR CABLE. APPROXIMATELY TWO YEARS AFTER HAVING THE ACCELERATOR CABLE REPLACED THE PROBLEM RECURRED. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DRIVER APPLIED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. THE DRIVER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND COLLIDED INTO A LIGHT POLE. THIS CAUSED THE DRIVER TO SUSTAIN MINOR INJURIES AND WAS TAKEN TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. *JB THE BATTERY WAS INOPERATIVE DUE TO A BROKEN CABLE AND A FRAYED MAIN BELT HAD COME OFF AND THE STEERING WAS IMPAIRED. *SC *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10114371March 20, 2005VEHICLE SPEED CONTROL:CRUISE CONTROL
TURNING THE WHEEL, PARTICULARLY, THE DRIVER'S SIDE, RESULTS IN A SQUEALING NOISE. THE DEALER SAID IT WAS THE LEFT RACK AND PINION AND THAT IT IS NOT A SAFETY ISSUE. HE ALSO STATED THAT "IT MAY WORK ITSELF OUT" OR YOU CAN HAVE IT REPAIRED FOR $810. SEVERAL DAYS LATER I RECEIVE THIS "SPECIAL SERVICE REMINDER" REQURING MY IMMEDIATE ATTENTION AND SAYING THAT THE "FOLLOWING REPAIR AND/OR SERVICE NEEDS TO BE PERFORMED ON YOUR VEHICLE." A COUPLE OF WEEKS PRIOR TO THE INCIDENT, THE DEALER HAD PERFORMED A RECALL TO REPLACE THE CRUISE CABLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10114347March 19, 2005AIR BAGS
AIRBAG LIGHT- THE "TRIB" HAS BEEN TO 2 DEALERS 3 TIMES FOR THE AIRBAG LIGHT; IT WILL GO IN FOR THE 4TH TIME TO ONCE AGAIN GET "BAND-AIDED". EACH TIME THEIR ANSWER WAS TO SHOVE THE PASSENGER SIDE WIRE BACK UNDER THE SEAT. I'VE BEEN TOLD IT IS DUE TO ME STORING THINGS UNDER THE SEAT, WHICH I AM NOT, THAT IS MAKING THE WIRE COME DOWN. I ASSUME WHAT IS HAPPENING IS THAT EITHER THE FORCE OF SOMEONE SITTING DOWN IN THE FRONT PASSENGER SEAT, OR IF A PASSENGER IN THE BACK SEAT KICKS THE FRONT PASSENGER SEAT, WHILE GETTING IN OR SITTING, IT WILL EVENTUALLY MAKE THE WIRE COME OFF OF THE SEAT RESULTING IN THE AIRBAG ERROR. I AM ABLE TO & HAVE PUT THE WIRE BACK UP UNDER THE SEAT APPROX. 4 TIMES MYSELF, BUT WHY SHOULD I HAVE TO KEEP DOING THIS? A WEEK AGO, I WAS CLEANING THE INTERIOR LISTENING TO A CD WITH THE MOTOR OFF. WHEN I PULLED DOWN THE FRONT PASSENGER WINDOW, THE MUSIC STARTED GOING ON AND OFF (LOSING POWER). IF I ROLLED THE WINDOW UP IT WAS FINE, AS SOON AS IT WAS PARTIALLY DOWN, IT INTERMITTENTLY LOST POWER AGAIN. THE TRIB ENDED UP LOSING ALL POWER & UNFORTUNATELY, I DIDN'T HAVE A BATTERY TESTER TO TEST THE BATTERY. I DECIDED TO PUT A BATTERY CHARGER ON IT, AND AFTER 10 MINUTES I TRIED TO START IT AND IT TURNED OVER. I WISH I DID HAVE SOMETHING TO TEST THE BATTERY TO SEE IF IT WAS THE BATTERY OR A SHORT. I HAVE NO CLUE IF THIS IS RELATED TO THE AIRBAG LIGHT, BUT IT HAPPENED AT THE SAME TIME. I AM GUESSING THAT THERE IS PERHAPS AN ELECTRICAL SHORT, SINCE IT REALLY MAKES NO SENSE TO ME WHY THE AIRBAG LIGHT WOULD GO OFF BY THE WIRE COMING OFF OF THE SEAT TO BEGIN WITH. LET ME ADD THAT I LOVE MY TRIB, EXCEPT FOR THIS ANNOYING AND POSSIBLY LIFE THREATENING AIRBAG PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112506March 4, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:MECHANICAL
APPROXIMATELY A WEEK AND A HALF AFTER HAVING THE THROTTLE CABLE SERVICED ON A RECALL, WAS TRAVEL AT 75 MPH WHEN THE VEHCILES RPMS STARTED TO REVVING AT A HIGH RPM, BUT NO INCREASE IN SPEED. VEHCILES ENGINE SHUT OFF AND I MANAGED TO PULL THE SIDE OF THE ROAD. AFTER HAVING THE WEHCILE TOWED TO THE DEALER, I WAS TOLD THE ENTIRE ENGINE NEEDED TO BE REPLACED, THEY COULD NOT TELL ME WHAT CAUSED THE PROBLEM, VEHCILE WAS 4 MONTHS OUT OF WARRENTY, WITH 34,700 MILES. MAZDA ONLY HELPING WITH A SMALL PERCENTAGE OF THE REPAIR BILL OF APPROX. $ 5,500.00. HAVE HAD NO LUCK IN CONTACTING ANYONE AT MAZDA WHO CAN HELP. I'M CONVINCED THAT THE REPLACED THROTTLE CABLE FAILED OR BECOME STUCK, BUT THE DEALER CLAIMS THAT IT HAD NOTHING TO DO WITH WHAT HAPPENED. UNTIL THIS HAD NO PROBLEMS WITH VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112327March 1, 2005POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
2002 MADZA TRIBUTE WITH 68,000 NEEDS A NEW TRANSMISSION. JUST HAD A VALUE JOB DONE ON THE ENGINE APPROX. 4 MONTHS AGO. MADZA WARRANTY- INCLUDING DRIVE TRAIN - UP AT 50,000 MILES. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10113226March 1, 2005VEHICLE SPEED CONTROL:CABLES
NHTSA RECALL CAMPAIGN 04V583000 CONCERNING ACCELERATOR CABLE. OWNER RECEIVED RECALL NOTIFICATION FROM THE MANUFACTURER, AND WAS INFORMED BY THE DEALER THAT PARTS NEEDED TO MAKE THE REPAIRS WERE UNAVAILABLE. OWNER LATER CONTACTED THE MANUFACTURER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112040February 23, 2005EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS GO OUT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0