Mazda Mazda5 Service Bulletins (2011)

181 manufacturer communications on file.

• June 7, 2021•Document ID: 10198691

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  SA-040-21

  Date Added:

  July 1, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (121)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 101 more
  Associated Documents

  • DownloadMC-10198691-0001.pdf↗
• June 1, 2021•Document ID: 10198574

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  MT-003-21

  Date Added:

  June 29, 2021

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below.

  Associated Products (121)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 101 more
  Associated Documents

  • DownloadMC-10198574-0001.pdf↗
• May 5, 2021•Document ID: 10194657

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  MT-001-21

  Date Added:

  June 1, 2021

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

  Associated Products (100)

  2021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-3+ 80 more
  Associated Documents

  • DownloadMC-10194657-0001.pdf↗
• March 15, 2021•Document ID: 10189797

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  MT-001-21

  Date Added:

  April 5, 2021

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

  Associated Products (101)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 81 more
  Associated Documents

  • DownloadMC-10189797-0001.pdf↗
• February 8, 2021•Document ID: 10188016

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-006-21-3779

  Date Added:

  March 3, 2021

  Manufacturer:

  MAZDA

  Summary

  This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

  Associated Products (193)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 173 more
  Associated Documents

  • DownloadMC-10188016-0001.pdf↗
• February 8, 2021•Document ID: 10188015

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-005-21-3778

  Date Added:

  March 3, 2021

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

  Associated Products (193)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda3+ 173 more
  Associated Documents

  • DownloadMC-10188015-0001.pdf↗
• January 26, 2021•Document ID: 10186701

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  07-001-21-3775

  Date Added:

  February 5, 2021

  Manufacturer:

  MAZDA

  Summary

  A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

  Associated Products (123)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 103 more
  Associated Documents

  • DownloadMC-10186701-0001.pdf↗
• January 26, 2021•Document ID: 10186699

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  02-003-21-3777

  Date Added:

  February 5, 2021

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.

  Associated Products (56)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 36 more
  Associated Documents

  • DownloadMC-10186699-0001.pdf↗
• January 21, 2021•Document ID: 10186703

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  09-002-21-3770

  Date Added:

  February 5, 2021

  Manufacturer:

  MAZDA

  Summary

  In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

  Associated Products (193)

  2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda22021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-9+ 173 more
  Associated Documents

  • DownloadMC-10186703-0001.pdf↗
• January 21, 2021•Document ID: 10186693

  Service Bulletin/Repair Instructions
  POWER TRAIN; WHEELS; STEERING; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  00-001-21-3768

  Date Added:

  February 5, 2021

  Manufacturer:

  MAZDA

  Summary

  Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

  Associated Products (158)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-5+ 138 more
  Associated Documents

  • DownloadMC-10186693-0001.pdf↗
• November 17, 2020•Document ID: 10183601

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  09-036-20-3756

  Date Added:

  December 3, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.

  Associated Products (80)

  2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62021 Mazda MX-52020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda6+ 60 more
  Associated Documents

  • DownloadMC-10183601-0001.pdf↗
• November 10, 2020•Document ID: 10183604

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  MT-005-20

  Date Added:

  December 3, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Record the vehicle mileage. 2. Engine at normal operating temperature, top off engine oil level to the full mark on the dipstick. 3. Ask the customer to return to the dealer after 1200 miles to recheck the engine oil level. 4. After 1200 miles, engine at normal operating temperature, check the engine oil level on the dipstick. 5. Is the engine oil level above the low mark on the dipstick?  Yes - No repair is necessary.  No - Proceed to MGSS online or Workshop Manual (section 01-03 NO. 16 HIGH OIL CONSUMPTION/LEAKAGE).

  Associated Products (104)

  2021 Mazda CX-32021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda62020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda3+ 84 more
  Associated Documents

  • DownloadMC-10183604-0001.pdf↗
• July 20, 2020•Document ID: 10177847

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  09-006-20-3673a

  Date Added:

  August 4, 2020

  Manufacturer:

  MAZDA

  Summary

  When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

  Associated Products (163)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda5+ 143 more
  Associated Documents

  • DownloadMC-10177847-0001.pdf↗
• July 15, 2020•Document ID: 10177853

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  MT-001-20

  Date Added:

  August 4, 2020

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

  Associated Products (96)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 76 more
  Associated Documents

  • DownloadMC-10177853-0001.pdf↗
• March 12, 2020•Document ID: 10173097

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING; SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  00-001-20-3689

  Date Added:

  April 3, 2020

  Manufacturer:

  MAZDA

  Summary

  Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

  Associated Products (137)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 117 more
  Associated Documents

  • DownloadMC-10173097-0001.pdf↗
• January 23, 2020•Document ID: 10170814

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  02-003-20-3677

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

  Associated Products (49)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 29 more
  Associated Documents

  • DownloadMC-10170814-0001.pdf↗
• January 13, 2020•Document ID: 10170817

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  09-006-20-3673

  Date Added:

  January 30, 2020

  Manufacturer:

  MAZDA

  Summary

  When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

  Associated Products (144)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-3+ 124 more
  Associated Documents

  • DownloadMC-10170817-0001.pdf↗
• January 9, 2020•Document ID: 10170661

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  09-003-20-3671

  Date Added:

  January 23, 2020

  Manufacturer:

  MAZDA

  Summary

  In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement.  Mazda vehicles are manufactured with tamper-proof speedometers.  When a speedometer is replaced, the new speedometer will read zero (0) miles.  This procedure is extremely important to accurately represent actual vehicle mileage.  Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore.  In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

  Associated Products (197)

  2020 Mazda CX-32020 Mazda CX-302020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda22019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda22018 Mazda Mazda32018 Mazda Mazda5+ 177 more
  Associated Documents

  • DownloadMC-10170661-0001.pdf↗
• January 9, 2020•Document ID: 10170656

  Service Bulletin/Repair Instructions
  SUSPENSION; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  02-002-20-3651

  Date Added:

  January 23, 2020

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

  Associated Products (143)

  2020 Mazda CX-32020 Mazda CX-52020 Mazda CX-92020 Mazda Mazda32020 Mazda Mazda62020 Mazda MX-52019 Mazda CX-32019 Mazda CX-52019 Mazda CX-92019 Mazda Mazda32019 Mazda Mazda62019 Mazda MX-52018 Mazda CX-32018 Mazda CX-52018 Mazda CX-92018 Mazda Mazda32018 Mazda Mazda62018 Mazda MX-52017 Mazda CX-32017 Mazda CX-5+ 123 more
  Associated Documents

  • DownloadMC-10170656-0001.pdf↗
• January 8, 2020•Document ID: 10170657

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC

  Mfr Comm. #:

  04-001-20-3672

  Date Added:

  January 23, 2020

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (67)

  2015 Mazda CX-92015 Mazda Mazda22015 Mazda Mazda52015 Mazda MX-52014 Mazda CX-92014 Mazda Mazda22014 Mazda Mazda52014 Mazda MX-52013 Mazda CX-92013 Mazda Mazda22013 Mazda Mazda52013 Mazda Mazda62013 Mazda MX-52012 Mazda CX-92012 Mazda Mazda22012 Mazda Mazda32012 Mazda Mazda52012 Mazda Mazda62012 Mazda MX-52011 Mazda CX-7+ 47 more
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  • DownloadMC-10170657-0001.pdf↗