Mazda CX-5 Complaints (2014)

377 consumer complaints on file.

#10949914February 6, 2017
SERVICE BRAKES
THE BRAKE PEDAL IS SEVERAL INCHES HIGHER THAN THE GAS PETAL IN THIS VEHICLE. IT SLOWS DOWN REACTION TIME WHEN REACTING TO AN EMERGENCY SITUATION. I WAS BACKING INTO A PARKING SPACE. A VEHICLE WENT AROUND ME. I NOTICED THE VEHICLE, BUT WHEN I TRIED TO QUICKLY MOVE MY FOOT TO THE BRAKE MY FOOT GOT HUNG UP ON THE BRAKE PEDAL. THERE WAS AN ACCIDENT WITH NO INJURIES. THE ACCIDENT COULD HAVE BEEN AVOIDED IF I WAS ABLE TO HIT THE BRAKES. AFTER THE ACCIDENT I SAT IN THE PARKING LOT TO ANALYZE AND CORRECT MY MUSCLE MEMORY AND PRACTICE MOVING MY FOOT QUICKLY FROM GAS TO PEDAL. I REALIZED IT TOOK MUCH EFFORT, CONCENTRATION AND QUITE A STRETCH TO GET GET MY FOOT TO THE PEDAL QUICKLY. THE PEDALS SHOULD BE EVEN, OR VERY CLOSE TO EVEN. I DON'T KNOW WHY SOMEONE WOULD THINK THIS IS BETTER, BUT IF IT'S A PREFERENCE THERE SHOULD BE AN ADJUSTMENT. EVEN SHOULD BE THE FACTORY DEFAULT. IT'S COMMON SENSE YOU CAN MOVE MORE QUICKLY STRAIT ACROSS THAN UP AND OVER. THE UNADJUSTIBLE FACTORY POSITION IS OK FOR STANDARD TRAFFIC SITUATIONS, BUT WHEN IN AN UNEXPECTED ENERGENCY SITUATION IT SLOWS DOWN YOUR REACTION TIME CONSIDERABLY. MAZDA SAYS IT'S NORMAN AND ALL NEW CARS ARE THIS WAY. I SAID THAT DOESN'T MAKE IT CORRECT OR ANY LESS OF A SAFETY CONCERN. WHY MAKE A CHANGE THAT SLOWS DOWN REACTION TIME? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10949179February 2, 2017
SERVICE BRAKES
FRONT AND REAR BRAKE ROTORS WARPED AND PITTED AT 31,000 MILES. WE HAD THEM REPLACED IN MARCH 2016. IN DECEMBER 2016, (37,000 MLS) WE HAD INTERMITTENT RUMBLING IN THE BRAKES - PARTICULARLY BRAKING AT 50 + MPH. ALL THE NEW ROTORS WARPED AND WE HAVE HAD TO HAVE THEM REPLACED. HAVE OTHER OWNERS REPORTED SIMILAR ISSUES?. ARE THE BRAKES FOR THIS MODEL OF CAR UNDERSPECIFIED? IS THE STEEL OF POOR QUALITY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948407January 30, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946606January 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944353January 11, 2017
UNKNOWN OR OTHER
REAR LIFT GATE MAY FALL IF LIFT GATE STAYS CORRODE DEALERSHIP SEND A LETTER NOTIFYING OF SUCH RECALL, THEREFORE CALLED FOR SERVICE APPOINTMENT AND WAS INFORMED THERE ARE NO PARTS IN FOR THIS SERVICE OF RECALL. I THEN QUESTIONED WHEN WILL THEY RECEIVE AND WAS INFORMED THERE IS NO DATE. 6750 W. 95TH ST., OAK LAWN, IL 60453 SERVICE: (708) 233-7700 | WWW.OAKLAWNMAZDA.COM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934437December 10, 2016
TIRES, TIRES:TREAD/BELT
RIGHT REAR TIRE UNEXPECTEDLY BLEW OUT WITH NORMAL STREET DRIVING AT 40 MPH. NO HAZARDS WERE STRUCK. LOST CONTROL OF CAR. TREAD COMPLETELY SEPARATED FROM BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933804December 8, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT HAD DIFFICULTY LATCHING AND WOULD UNLATCH INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927887November 25, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915337October 11, 2016
POWER TRAIN
WHEN CAR SHIFTED TO PARK IN ORDER TO SHUT DOWN ENGINE, THE VEHICLE OFTEN DOES NOT DETECT THE FACT THE CAR IS PARK WHEN BUTTON IGNITION IS PRESSED. MESSAGE APPEARS ON DASH SAYING TO SHIFT TO PARK ALTHOUGH IT IS ALREADY IN PARK. REQUIRES USER TO MOVE SHIFTER OUT OF PARK AND THEN BACK INTO PARK ORDER FOR CAR TO REGISTER PARK FOR TURNING OFF AUXILLARY POWER. IF DRIVER IS NOT ATTENTIVE TO DASH MESSAGE OR DING WHEN EXITING CAR POWER REMAINS ON AND BATTERY IS DRAINED RESULTING IN DEAD BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914354October 6, 2016
UNKNOWN OR OTHER
THE HEADREST TILTING FORWARD IS TENSING MY NECK AND SHOULDERS SIGNIFICANTLY. I CANNOT GET COMFORTABLY POSITIONED. THIS IS ESPECIALLY AN ISSUE WHEN DRIVING FOR AN HOUR OR MORE. I HAD A CERVICAL FUSION AND THE FORWARD TILT OF THE HEADREST CAUSES MY HEAD TO TILT FORWARD UNCOMFORTABLY. AND I AM FORCED TO TILT THE SEAT BACK MORE SO THE HEADREST DOESN'T TOUCH MY HEAD, WHICH REDUCES BACK SUPPORT AND IS LESS SAFE THAN BEING MORE UPRIGHT. MY PREVIOUS VEHICLE WAS A 2001 DAKOTA. THOSE HEADRESTS WERE INLINE WITH THE SEAT BACK. MY UNDERSTANDING IS THAT THE TILT IS FOR SAFETY, BUT IT IS SO UNCOMFORTABLE THAT I'M LOOKING INTO WAYS TO ALTER IT. I'VE TRIED REVERSING THE HEADREST BUT NOW MY HEAD IS 4-5" AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907022September 15, 2016
SERVICE BRAKES
FOLLOWING A ROUTINE OIL CHANGE WITH ONLY 26,000 MI IT WAS DISCOVERED THAT MY FRONT BRAKE ROTORS ARE SEVERELY CORRODED AND NEED TO BE REPLACED.THE SERVICE AT LIBERTY MAZDA WAKEFIELD,MA INSIST IT IS DANGEROUS TO KEEP DRIVING MY VEHICLE DUE TO POSSIBLE BRAKE FAILURE. I BELIEVE THIS IS A MANUFACTURING DEFECT,OR AS THE MECHANIC STATED AN INFERIOR STEEL PRODUCT USED TO MANUFACTURE THE ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895729August 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
NO ISSUES LEADING UP TO THIS POINT WITH MY CX-5. WENT TO START THE CAR AND ALL THE DASH LIGHTS ILLUMINATED AND REMAINED ON. AS I BEGAN TO DRIVE, I ATTEMPTED TO USE THE RIGHT HAND TURN SIGNAL AND THE WARNING LIGHTS FLASHED RAPIDLY AS THE ELECTRICAL SYSTEM, BLUETOOTH, NAVIGATION, AND ENTIRE ENGINE SHUT OFF. I STOPPED THE CAR, PUT IT IN PARK, AND TRIED RESTARTING. WHEN IT DID, HALF OF THE WARNING LIGHTS WERE ON IN PARK, INCLUDING THE SERVICE ENGINE LIGHT, AND WHEN PUT IN DRIVE THE REST OF THE LIGHTS CAME BACK ON. I TRIED THE RIGHT SIGNAL AGAIN (IN PARK) AND THE SAME ISSUE OCCURRED, WITH THE END RESULT OF THE ENGINE TURNING OFF. AS I DROVE WITH THESE LIGHTS ON, NEW WARNINGS CAME ON AND OFF, INCLUDING LOSS OF POWER TO MY STEERING(MAKING IT MORE DIFFICULT TO TURN), ABS, SPEED MONITORING, TIRE PRESSURE, BLIND SPOT MONITORING, HORN, AND BASICALLY ANYTHING ELSE CONTROLLED ELECTRONICALLY. I RAN THE CODES AND GOT LONG LIST, WITH MOST OF THEM BEING CONNECTED TO LOSS OF COMMUNICATION. SOME CODES WERE: U0121, P0500, P0685. I TOOK IT TO THE MAZDA DEALER, AND AFTER 2 HRS OF DIAGNOSTIC THERE WERE UNABLE TO FIND THE PROBLEM AND SAID THEY WOULD NEED MORE TIME (AND MONEY, OBVIOUSLY). FROM READING OTHER BLOGS/COMMENTS WITH THE SIMILAR ISSUE, SEEMS TO BE A FAULTY GROUND WIRE. THIS IS SOMETHING THAT IS EXTREMELY DANGEROUS AND SEEMS TO BE OCCURRING A LOT IN THIS MODEL. MAZDA NEEDS TO ADDRESS THIS ISSUE ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893225August 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
ENGINE/ACTIVE ACCESSORIES WOULD NOT SHUT OFF. AFTER STOPPED AND PUT THE VEHICLE INTO THE PARK POSITION, AND PUSHED THE START/STOP BUTTON TO TURN OFF THE VEHICLE, IT WOULD NOT SHUT OFF. IT SOUNDED LIKE THE ENGINE SHUT OFF BUT THE ACCESSORIES WERE ACTIVE AND FULLY ENGAGED AND BEEPING. I TRIED PUSHING OFF BUTTON SEVERAL TIMES, RESTARTING /SHUTTING OFF AGAIN,AND DRIVING TO ANOTHER PARKING STALL, I HAD TO LEAVE MY CAR UNLOCKED, ACTIVELY ENGAGED WITH ACTIVE ACCESSORIES FULLY ON IN MY DRIVEWAY AT HOME, IN SHOPPING CENTERS LIKE TARGET, WALMART, THE MALL, AND GROCERY STORE. EACH TIME WHEN I RETURNED TO MY VEHICLE ACC WERE STILL ON. I HAD TO DRIVE THE CAR A BIT AND KEEP TRYING TO PARK UNTIL IT SHUT OFF. THE FIRST TIME THIS OCCURRED WA APPROX JULY- AUGUST , 2015 AND MY CAR WAS STILL UNDER THE 36K/3YR WARRANTY AND I WAS TOLD BY THE MAZDA SERVICE ADVISOR THAT IT WAS JUST A LOW KEY BATTERY AND I NEEDED TO REPLACE IT. HE SAID HE DID A COMPLETE DIAGNOSTIC CHECK AND NO PROBLEM SHOWED UP. IT OCCURRED INTERMITTENTLY SO I BELIEVED HIM. RECENTLY JULY 2016- AUG 2016 IT ACTUALLY GOT WORSE AND HAPPENED APPROXIMATELY 5 TIMES WITHIN ONE MONTH. I CHANGED BATTERIES THREE TIMES ON TWO SEPARATE KEYS. THE BATTERIES ARE NOT THE PROBLEM OR ANSWER AND HAS NOT RESOLVED THE PROBLEM. I THINK THIS IS MIGHT BE A TRANSMISSION, ENGINE, IGNITION OR ELECTRICAL STABILITY CONTROL; I DON'T KNOW, BUT DEFINITELY NOT A LOW KEY BATTERY PROB AS I WAS TOLD BY MAZDA SEVICE ADVISOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893284August 4, 2016
FUEL/PROPULSION SYSTEM
APPROXIMATELY APRIL 2014, I BEGAN TO NOTICE A GAS ODOR IN THE CAB OF MY 2014 MAZDA CX-5 TOURING. THE ODOR WAS STRONGER WHEN I EXITED THE VEHICLE AND STRONGER STILL AT THE REAR OF THE VEHICLE. IT CONTINUED SPORADICALLY AND BEGAN TO GROW IN INTENSITY OVER TIME. I THEN BEGAN TO NOTICE THAT MY GAS MILEAGE INDICATOR WOULD DROP THE MILES LEFT ON MY GAS TANK FROM APPROXIMATELY 15-50 MILES FROM THE TIME IT WAS PARKED TO THE NEXT TIME I STARTED THE ENGINE. ON ONE OCCASION MY VEHICLE LOST ALL THE GAS AND I HAD TO CALL INS CO FOR GAS TOW IN JULY, 2014. I WAS ALSO NOTICING DEAD SPOTS ON THE GRASS SECTION OF MY DRIVEWAY UNDER WHERE MY CAR HAD BEEN PARKED. I SCHEDULED AN ONLINE APPOINTMENT TO MAZDA DEALERSHIP WHERE I HAD PURCHASED THE VEHICLE. I SHARED THE AFOREMENTIONED WITH SERV ADVISOR. HE DID NOT ASK TO SEE THEM. AFTER INSP, ADVISOR STATED HE HAD NOT FOUND THE SOURCE OF THE GAS LEAK BUT COULD SMELL THE GAS LEAK/ODOR FROM THE VEHICLE AND HE ARRANGED FOR A RENTAL UNTIL THEY COULD IDENTIFY THE PROBLEM. THE NEXT DAY HE STILL HADN'T FOUND THE PROBLEM BUT MAZDA TOLD HIM TO REPLACE THE GAS SENSOR. I ASKED HIM SEVERAL TIMES WHERE THE GAS WAS LEAKING FROM AND HE STATED HE DID NOT KNOW. I EXPRESSED MY CONCERNS THAT IF THEY DIDN'T KNOW, THEN HOW COULD THEY REPAIR THE LEAK CORRECTLY AND SAFELY. HE STATED HE DID NOT KNOW WHERE IT WAS LEAKING FROM BUT WOULD REPLACE THE SENSOR PER MAZDA INSTRUCTION AND MY VEHICLE WOULD BE READY ON 8/14/14. I CALLED ADVISOR BACK ON 8/13/14 TO VOICE MY CONCERNS AGAIN BUT HE NEVER RETURNED MY CALL. THIS PROBLEM CONTINUES AND IS INTERMITTENT. I HAVE RECENTLY CONTACTED MAZDA CORPORATE, 8/2016, AND SENT THE PICS TO MAZDA CORPORATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893299August 4, 2016
SERVICE BRAKES
ABT 35K MILES I BEGAN HEARING INTERMITTENT SEQUELS COMING FROM REAR OF VEHICLE WHILE DRIVING. WHEN I FIRST MENTIONED THIS TO MAZDA SERVICE ADVISER, HE SAID HE DID A COMPLETE DIAGNOSTIC AND CAR WAS FINE. AT ABT 40-45K THE INTERMITTENT SQUEALS INCLUDED GRINDING LIKE A TIN CAN NOISE, BUT THERE WERE NO INDICATORS THAT IT WAS A BREAK ISSUE; NOISE WAS NOTICED MORE DURING DRIVING NOT WHEN I STOPPED AND NO SERVICE BRAKE LIGHTS WERE ON. IF I ACCELERATED OR MANEUVERED MY STEERING WHEEL I WAS ABLE TO GET NOISE TO STOP. WHEN I TOOK MY CAR IN TO MAZDA FOR OIL CHANGE I ASKED TO ALSO HAVE BRAKES CHECKED AND ADVISER SAID HE WOULD DO A COMPLETE DIAGNOSTIC. HE SAID BRAKES WERE IN YELLOW AND I COULD TRY TO CHANGE MY BRAKE FLUID? THE NOISE, DURATION AND OCCURRENCES INCREASED TO WEEKLY AND THEN DAILY. IT WAS STILL INTERMITTENT AND WHILE DRIVING FORWARD AND IN REVERSE, NOT AS MUCH WHEN BRAKING, AND IT HAD BECOME INCREASINGLY LOUDER. I CALLED MAZDA CORPORATE AND THEY FINALLY AGREED TO DO A DIAGNOSTIC AT A NEARBY MAZDA STORE WHEN I MENTIONED I FOUND TBS 04-005/15 ON THE BRAKE ISSUE AND WAS TAKING THE VEHICLE TO ANOTHER DEALERSHIP FOR A BRAKE CHECK. THE DIAGNOSTIC TECHNICIAN REPORT STATED TO REPLACE REAR BRAKE PADS TO CORRECT PROBLEM. IT SAID THE REAR BRAKES HAD 4MM ON OUTER PADS AND 1MM ON INNER PADS, AND FRONT PADS WERE AT 8MM; IT DID NOT STATE IF FRONT BRAKES WERE ALSO WORN UNEVENLY. IT ALSO SAID REAR ROTORS WERE AT 10MM AND MIN WAS 8MM. I TOLD CORPORATE THAT IT WAS UNUSUAL THAT REAR BRAKES WOULD WEAR UNEVENLY AND PRIOR TO FRONT BRAKES, THAT THERE WAS NO BRAKE SERVICE LIGHT SHOWING, THAT THE NOISE WAS INTERMITTENT NOT CONSTANT AND WHILE DRIVING MORE THAN BRAKING. I ALSO MENTIONED THAT I BELIEVED THERE WAS A DEFECT IN THE BRAKING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893316August 4, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
PURCHASED MY VEHICLE NEW JUL 2013. THE FOLLOWING PROBLEMS WERE ALL REPORTED TO MAZDA DEALERSHIP, SOME REPORTED AS SEPARATE COMPLAINTS, SOME REPAIRED, SOME MINIMIZED/DISMISSED. 1. LIFT GATE LATCH/OPERATION DOES NOT ALWAYS CLOSE PROPERLY TO ENGAGE LOCK. MUST OFTEN BE SLAMMED HARD SEVERAL TIMES TO CLOSE/LOCK, ONGOING SINCE PURCHASE. (MINIMIZED/DISMISSED BY DEALER) 2. PASSENGER SIDE AIRBAG INDICATOR LIGHT STATES THAT THE PASSENGER SEAT IS NOT OCCUPIED WHEN IT IS, ONGOING SINCE PURCHASE.(MINIMIZED/DISMISSED) 3. SUSPENSION. CAR IS EASILY ROCKED BACK/FORTH BY MY YOUNG CHILDREN, ONGOING SINCE PURCHASE. (MINIMIZED/DISMISSED) 4. PASSENGER SEAT BELT WOULD NOT ENGAGE. REPAIRED, UNDER WARRANTY. 5. DRIVER N PASSENGER WINDOW CLICKING/POPPING NOISE. DRIVER SIDE WINDOW REGULATOR REPLACED, UNDER WARRANTY. SEPARATE COMPLAINTS FILED: 6. FUEL ODOR IN CABIN AND LEAKAGE ONTO GROUND. DEAD SPOTS ON GRASS, STAINS ON DRIVEWAY. UNABLE TO LOCATE PROBLEM, REPLACED SENSOR, UNDER WARRANTY. STILL HAVING INTERMITTENT PROBLEM. UNDER INVESTIGATION BY MAZDA CORPORATE. 7. REAR BRAKES; PREMATURE UNEVEN WEAR, NO LIGHT INDICATOR, INNER PADS WORE TO 1MM AND OUTER PADS WORE TO 4MM, ROTORS AT 10MM. FRONT BREAKS AT 8MM; UNKNOWN IF UNEVEN WEAR. SQUEALING, GRINDING INTERMITTENT NOISE BEGAN ABT 35K MILEAGE MOSTLY WHILE DRIVING NOT BREAKING, AND INCREASED IN NOISE LEVEL, DURATION, AND OCCURRENCE AT ABT 40-45K MILES. THERE IS A TSB 04/005/15 BUT FOR EAST COAST CONDITIONS. INITIALLY DISMISSED, MINIMIZED, IGNORED BY DEALERSHIP. MAZDA CORPORATE PAID FOR DIAGNOSTIC BUT SAYS ITS NORMAL AND NOT UNDER WARRANTY, 8. POWERTRAIN: THE INSTRUMENT PANEL STAYS ON AFTER SHUTTING OFF THE ENGINE. THEN CAR BEEPS WHEN I OPEN THE DOOR AND I CANNOT LOCK IT. AFTER LEAVING CAR LIKE THIS AND RETURNING TO VEHICLE I HAVE HAD TO HAVE ROADSIDE COME TO RECHARGE DEAD BATTERY. TOLD TO CHNG KEY BATTERY. NO HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891862July 30, 2016
UNKNOWN OR OTHER
COMPLAINED TO MAZDA THAT MY DRIVER SIDE WINDOW RATTLES WHEN DRIVIING AND DRIVER SIDE MIRROR SHAKES AT 50 MILES PER HOUR. THEY TOLD ME THERE IS NO RECALL. ALSO I GOT A STRESS CRACK IN MY WINDSHIED STARTED FROM BOTTOM OF WINDSHIELD IN THE MIDDLE AND TURNED RIGHT. THE CAR WAS PARKED AND IN MY DRIVEWAY WHEN THIS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885757July 19, 2016
SERVICE BRAKES
MY REAR BRAKE PADS HAD TO BE REPLACED WITH ONLY 33000 MILES ON THE CAR. THE FRONT ONES HAVE NOT BEEN REPLACED YET. THERE IS A RECALL TBS 04-003/14 ON THE BRAKES BUT MAZDA DID NOT HONOR IT BECAUSE THEY SAID THE SERVICE MANAGER SAID THE PADS WORE OUT EVENLY. IF DEFECTIVE THEY SHOULD WEAR OUT UNEVENLY. HUH? WHY DID THE BRAKE PADS WEAR OUT SO FAST?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885837July 19, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. WHILE DRIVING 15 MPH, AN ABNORMAL SOUND WAS HEARD. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,940.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883310July 7, 2016
SERVICE BRAKES
TOOK VEHICLE IN FOR 35,00 MILE SERVICE AND WAS TOLD REAR BREAKS AND ROTORS NEEDED TO BE REPLACED. NEVER HERD OF SUCH A THING BEING REQUIRED AT THAT MILEAGE. MAYBE AT 60 TO 80,000 ON REAR BREAKS. STARTED TO CHECK AROUND AND FOUND MANY OTHER COMPLAINTS ABOUT THE REAR BREAKS FAILING PREMATURELY. HAVEN'T HAD WORK DONE YET, WONDERING IF THERE IS A RECALL IN PROGRESS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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