Lincoln MKZ Complaints (2016)

71 consumer complaints on file.

#11091396May 2, 2018
AIR BAGS, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS DEPRESSED TO ALERT ANOTHER MOTORIST, BUT IT FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A REDUCED PRICE FOR THE REPAIR. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,801.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082522April 2, 2018
STEERING
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALLAN VIGIL FORD AT 673-364-3673 (LOCATED AT 6790 MT ZION BLVD, MORROW, GA 30260) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045621November 13, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2016 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE THAT STOPPED ABRUPTLY. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE DEALER WAS CONTACTED (SHERWOOD AUTOMOTIVE, SALISBURY, MD, 410-548-46), BUT DID NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A TAKATA SETTLEMENT NOTICE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11042256November 1, 2017
AIR BAGS
TAKATA RECALL-NEED TO REPLACE AIR BAGS BUT NO COMMUNICATION FROM DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022290September 8, 2017
SEAT BELTS
SEATBELT LOCKS UP AND DOES NOT ALLOW FOR DRIVER TO BUCKLE UP. HAPPENS AT VARIOUS TIMES WHILE VEHICLE IS ON OR OFF., BOTH ON PARK POSITION AND OR DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019460August 24, 2017
WHEELS
AT 10,740 MILES, WE REPLACED TWO TIRES ALREADY DUE TO BULGES IN THE TIRE SIDEWALL. LINCOLN IS NOT ADDRESSING THIS SERIOUS DEFECT OF LOW TIRE PRESSURE AND AIR LEAKS IN THE TIRES. THIS IS AN ELEVATED SAFETY RISK AS VEHICLE BECOMES UNSTABLE AND HARD TO CONTROL AT LOW AIR PRESSURE. A NEW CAR SHOULD NOT HAVE THIS PROBLEM, BUT SEVERAL SIMILAR COMPLAINTS WERE NOTED ONLINE. PLEASE INVESTIGATE THIS SAFETY HAZARD AS MICHELIN SAYS IT IS NOT THEIR PROBLEM AND LINCOLN BLAMES THE CUSTOMER HITTING POTHOLES WHICH WE DON'T EVEN RECALL HAPPENING. A VIDEO ONLINE ILLUSTRATES HOW TIRE SIDEWALL BULGES CAN OCCUR EASILY WITH UNDER INFLATED TIRES IF THE CAR RUNS OVER A CURB OR HITS A POTHOLE. WE ARE SENIOR CITIZENS, 72 AND 67, AND DRIVE CAREFULLY, TYPICALLY BELOW THE SPEED LIMIT. WE HAVE NEVER HAD THIS EXPERIENCE WITH ANY CARS DURING OUR LIFETIME. PLEASE PERFORM AN INVESTIGATION TO HALT THIS SERIOUS DEFECT THAT THE MANUFACTURER WILL NOT ACKNOWLEDGE. LIVES ARE IN DANGER DUE TO DIFFICULTY IN CONTROL AND AN UNSTABLE VEHICLE WITH UNDER INFLATED TIRES. A BLOWOUT COULD BE FATAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959933March 10, 2017
AIR BAGS
SAFETY RECALL NOT COMPLETED I FEAR I WILL GET INTO A CRASH AND BE KILLED FROM FLYING METAL FROM AIR BAG. WHAT IS GOING ON? WHY IS THIS NOT TAKEN CARE OF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957866March 1, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE REAR MIDDLE PASSENGER SEAT BELT WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FRONT DRIVER'S SEAT BELT SHOULDER HARNESS WOULD TIGHTEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893423August 5, 2016
ENGINE
WHILE TRAVELING ON THE THE HIGHWAY THE ENGINE WENT TO LOW IDLE. THE PLACES THE OPERATOR IN A VERY PRECARIOUS SITUATION WHEN TRYING TO NAVIGATE THE CAR TO TO THE SHOULDER OF THE ROAD. AT ISSUE WAS THE THROTTLE BODY. FORD AND LINCOLN SEEM TO KNOW THAT THERE IS AN ISSUE. THERE SHOULD BE A SERVICE BULLETIN OR A RECALL FOR THE ISSUE. FORD HAS NOTHING UP ON THEIR WEB SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885374July 17, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE I WAS DRIVING IN THE CARPOOL LANE GOING APPROXIMATELY 75-80 MPH IN THE EXPRESS LANE ON THE 405 FREEWAY IN THE CITY OF LOS ANGELES THE VEHICLE WENT INTO SUDDEN DE-EXCELERATION TO 20 MPH WITHOUT ANY WARNING. THE CAR SHOWED DEFAULT CODES AND NO MATTER WHAT I DID THE CAR WOULD NOT GO ANY FASTER THAN 20 MPH. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND CALLED FOR ROADSIDE ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881524June 29, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED WITH THE BRAKE PEDAL DEPRESSED TO THE FLOOR, THE VEHICLE FAILED TO RESPOND. THE CONTACT CRASHED THE VEHICLE INTO A POLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH MOTION SENSORS TO STOP THE VEHICLE WHEN AN OBJECT WAS NEAR, BUT THEY FAILED TO OPERATE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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