Lincoln MKZ Complaints (2014)

125 consumer complaints on file.

#11361594September 28, 2020
POWER TRAIN
LIGHT ENGINE ON.. WHEN I TOOK IT IN THEY TOLD ME IT WAS THE CATALYTIC CONVERTER. THEIRS A RECALL FOR THE CONVERTER BUT THEY CLAIM NOT ON MY MODEL. MY GIRLFRIEND HAS SAME CAR SAME YEAR AND HERS HAS A RECALL BUT SHE HAS NO ISSUES RIGHT NOW.. I HAVE AN ISSUE BUT NO RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354329September 10, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MIDDLE CONSOLE DASH THAT CONTROLS HEATED SEATS, ENTERTAINMENT, CLIMATE CONTROLS, NAVIGATION, RADIO, ETC. GOES COMPLETELY BLACK AND GIVES THE ERROR CODE "DESKTOP.EXE HAS STOPPED WORKING" DEALERSHIP SAYS THEY HAVE NO IDEA WHAT TO DO, BUT WILL NOT PAY FOR ANYTHING TO GET IT CHECKED, WARRANTY SAYS THEY WILL NOT COVER IT BECAUSE IT'S "SOFTWARE". THUS LEAVING ME WITH AN ALMOST USELESS VEHICLE WHEN THE DASH DOES OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353419September 6, 2020
ENGINE
THE ENGINE LIGHT WENT ON 1 DAY AFTER WARRANTY EXPIRED. I WAS TOLD PURGE VALVE NEEDED REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340811July 22, 2020
ELECTRICAL SYSTEM
WHEN REVERSING, BACKUP CAMERA INTERMITTENTLY RESTARTS, SHUTS OFF, OR NEVER SHOWS. THIS IS A DANGER AS IT IS UNPREDICTABLE AND CAN CAUSE DAMAGE IF IT TURNS OFF WHILE IN MOTION. CAR DISPLAY SAYS "CAMERA UNAVAILABLE. PLEASE CONTACT DEALERSHIP". CODE READER GIVES ERROR C1001 GENERAL ELECTRIC FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319437March 27, 2020
ELECTRICAL SYSTEM
I BROUGHT 2 NEW BATTERIES AND MY CAR WONT KEEP A CHARGE. I ALSO HAD TEST DONE ON MY VEHICLE 3 TIMES AND RESULTS SHOW BATTERY, STARTER, AND ALTERNATOR ARE ALL GOOD SO WHAT IS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319281March 25, 2020
STRUCTURE:BODY
THE DOOR LATCH OF THE PASSENGER DOOR IS BROKEN. THIS IS IN CONJUNCTION WITH LINCOLN RECALL # 17V210000 DOOR LATCH RECALL. THERE WAS ALSO A SECOND RECALL # 15S16 THE VEHICLE WAS PARKED. IGNITION OFF. A DOOR THAT FUNCTIONED FINE EARLIER IN THE DAY, SUDDENLY WOULD NOT CLOSE PROPERLY. ON CLOSER INSPECTION, DOOR LATCH WAS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310554February 21, 2020
SEAT BELTS, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND ROBINSON BROTHERS FORD (LOCATED AT 11455 AIRLINE HWY, BATON ROUGE, LA 70816) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306189January 30, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE STALLS WHILE DRIVING DOWN THE STREET AND HAS DONE THIS SEVERAL TIMES, BOTH ON CITY STREETS AND ON THE HIGHWAY. THE DATE CHOSEN FOR WHEN THIS HAPPENED WAS THE LAST TIME IT HAPPENED. THE BATTERY WILL NOT KEEP A CHARGE AND A CERTIFIED MECHANIC HAS HAD THE CAR FOR 2 WEEKS AND CAN NOT LOCATE THE REASON THE BATTERY DRAINS COMPLETELY WITHIN 8 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298587January 11, 2020
POWER TRAIN
PICTURE OF AMWRENCH CAME UP ON THE DASH INDICATING TO CHECK OWNERS MANUEL. POWERTRAIN ISSUE. THERE IS A RECALL FOR THIS (2014 LINCOLN MKZ HYBRID RECALL # 13VS94000) BUT MY VIN IS NOT LISTED. WARNING LIGHT CAME ON WHILE DRIVING IN TOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289352December 16, 2019
SEATS
2014 LINCOLN MKZ ON WHICH THE SEAT HEATERS HAD QUIT WORKING. TOOK THE CAR TO A FORD DEALER AND FOUND OUT THAT THE NEGATIVE WIRE FROM THE MODULE CONNECTER TO THE CONTROL MODULE HAD SHORTED SND BURNED. THIS PROBLEM COULD HAVE DEVELOPED INTO A FIRE AT ANY TIME IN THAT THERE IS POWER TO THIS CONTROLLER FULL TIME. AS TO THE TIME THIS SHORTAGE OCCURED COULD HAVE BEEN ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289508December 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT STATED THAT THE COOLANT WAS REFILLED EVERY WEEK. THE CONTACT'S SON STATED THAT THE WRENCH ICON ILLUMINATED AND DISAPPEARED WHEN THE COOLANT WAS REFILLED. THE CONTACT DID NOT KNOW IF THERE WAS A LEAK. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267180October 8, 2019
AIR BAGS, STEERING, WHEELS
I INFORM LINCOLN MOTOR COMPANY ON MY LINCOLN HAS BEEN RECALLED, WHICH IS HAPPENING RIGHT NOW TO A RECORD NUMBER OF AMERICANS, BUT IT'S EVEN WORSE WHEN YOU KNOW THAT YOUR CAR HAS BEEN RECALLED AND CAN'T GET THE MANUFACTURER TO SERVICE IT AT A DEALERSHIP. WHEN YOU'RE TOLD THAT THERE ARE NO PARTS OR NO TECHNICIANS TO FIX YOUR CAR, WHAT DO YOU DO? I WAS TOLD IT'S NOT THAT BAD AND DIDN'T NEED TO BE REPLACING RIGHT NOW. HAD MY CAR IN TO BE SERVICE ON RECALL 18S08, THAT IS WHEN THE DEALERSHIP DIDN'T PUT THE LUG NUTS BACK ON MY CAR, AND THE WHEEL FELL OFF THE CAR CAUSING DAMAGE TO THE FRONT END OF THE CAR. THE LUGS NUTS SWELL, CRACK AND DELAMINATE TO THE POINT SPECIAL TOOLS ARE NEEDED TO REMOVE THE LUG NUTS. HAD 3 BLOWOUT DUE TO THE WHEEL FRAME WAS BENT, AND WAS REPLACE DURING THE DAMAGE THE DEALERSHIP DONE TO THE CAR. PICTURE WAS PROVIDED TO LINCOLN MOTOR COMPANY. I WAS NOTIFIED BY LINCOLN ABOUT NHTSA 14V-597, AND OF THE DATE STILL NOT REPAIRED. TAKATA AIRBAG INFLATORS THAT COULD EXPLODE VIOLENTLY DESPITE CONTAINING A CHEMICAL MEANT TO LESSEN THE RISK OF THE SHRAPNEL-SHOOTING RUPTURES. BUT FORD IS LOOKING TO AVOID ANOTHER COSTLY RECALL. CAN'T FIND THE NATSA# MY LINCOLN NOW UNDER INVESTIGATION FOR BRAKE FAILURE. A SIGNIFICANT DEFECT CAN MAKE MY CAR UNSAFE TO DRIVE. I'VE BEEN HAVING THE IDIOT LIGHT COME ON WITH LIGHTNING BOLT WORDS CHECK YOUR BRAKES. THE MESSAGE I GOT WAS THEY WERE GOING TO CLOSE THE CASE# BECAUSE THEY HAVE NO REMEDY FOR ME. THEY DISCOVER MY WARRANTY ON THE CAR IS RUNNING OUT AND DON'T WANT TO BE BOTHER WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257715September 24, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR DRIVER?S SIDE LATCH FAILED AND CAUSED THE DOOR TO OPEN. THE CONTACT ALSO STATED THAT THE LATCH ON THE REAR PASSENGER SIDE DOOR FAILED. THE VEHICLE WAS TAKEN TO LINCOLN OF MEMPHIS (2611 RIDGE WAY ROAD, MEMPHIS, TN 38119, (90)1-432-8822) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER?S SIDE LATCH NEEDED TO BE REPLACED. THE REAR DRIVER?S DOOR LATCH WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 24331533. THE FAILURE MILEAGE WAS 99,795.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254554September 10, 2019
UNKNOWN OR OTHER
FOR THE SECOND ONE TIME IN A MONTH MY LOCKING MECHANISM ON MY 2014 LINCOLN MKZ HYBRID. FORD IS RECALLING VEHICLES OF THE SAME YEAR FOR THE SAME PROBLEM AND THE DEALERSHIPS SAY MY VIN NUMBER ISN'T PART OF IT. 2 DOOR LATCH REPLACEMENTS IS 800.00. THIS IS RIDICULOUS WHEN OTHER VEHICLES THE SAME YET MAKE AND MODEL AS MINE ARE ACCEPTABLE FOR THE RECALL. I OPENED MY DOOR AND NOW THE LATCH WON'T STAY CLOSED. IT OPENED WHILE I WAS DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254190September 9, 2019
ENGINE
WHILE DRIVING DOWN THE INTERSTATE IN MY 2014 LINCOLN MKZ 2.0 ECOBOOST I ATTEMPTED TO MATCH THE SPEED OF THE FAST LANE AND MERGE. WHEN ACCELERATING THE ENGINE BEGAN TO SHUDDER ALMOST STALL WITH NO POWER. IT WAS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246181August 24, 2019
STRUCTURE:BODY
WHEN CLOSING THE REAR PASSENGER DOOR THE DOOR WILL NOT LATCH TO CLOSE SECURELY. THE LATCH IS STUCK OPEN. WE WERE SITTING IN A PARKING LOT AND WITH SOME WORK GOT IT TO LATCH CLOSED UNTIL WE GOT HOME. WHEN WE OPEN AND THEN CLOSED THE DOOR AGAIN, THE SAME THING HAPPEN AND THE LATCH IT STUCK SO IT WILL NOT LATCH TO SECURELY CLOSE. CURRENTLY I CANNOT DRIVE THE CAR DUE TO THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243659August 19, 2019
WHEELS:LUGS/NUTS/BOLTS/STUDS
2014 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO WHEEL LUG NUTS ON VEHICLE BEING HAZARDOUS ON THE ROAD. *LD THE CONSUMER STATED THE LUG NUTS BECOME OVER HEATED. DUE TO THIS FAILURE, THE ISSUED LUG WRENCH WAS UNABLE TO SLIP OVER THE HEATED LUG NUTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232024July 15, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT STATED THAT THE DOOR LATCHES WERE INOPERABLE. THE FAILURE OCCURRED TWICE. THE FIRST FAILURE OCCURRED ON THE REAR DRIVER'S SIDE DOOR. FIESTA LINCOLN (1720 S MESA DR, MESA, AZ 85210, (480) 813-4900) WAS CONTACTED, BUT WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS NOT UNDER WARRANTY OR INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231485July 12, 2019
UNKNOWN OR OTHER
DOOR LATCH DEFECTIVE. I HAD A DEFECTIVE LATCH REPLACED BY LINCOLN DEALERSHIP ONE YEAR AGO. THIS WAS THE REAR DRIVERS SIDE DOOR. ON 7/11/19, MY PASSENGER SIDE DOOR LATCH IS NOW DEFECTIVE. I CONTACTED MY LINCOLN DEALERSHIP AND THEY EXPLAINED MY WARRANTY IS NOT VALID, THEREFORE, THEY WILL NOT COVER THE COST. I CONTACTED LINCOLN CUSTOMER SERVICE, RECALL DEPARTMENT AND THEY TOO SAID THEY WOULD NOT COVER THE 2ND DEFECTIVE DOOR LATCH, DUE TO NO WARRANTY. THEY EXPLAINED THEY UNDERSTOOD THIS IS THE 2ND DEFECTIVE DOOR LATCH AND THIS DOOR LATCH ISSUE IS PART OF RECALL. HOWEVER, MY VIN# IS NOT PART OF RECALL, BUT MY MAKE, MODEL AND YEAR ARE INCLUDED IN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197299April 19, 2019
STEERING
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. AFTER RESTARTING THE ENGINE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGES 'SERVICE ADVANCE TRAC" AND "STEER ASSIST FAULT' WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. OURISMAN FORD/LINCOLN (6129 RICHMOND HWY, ALEXANDRIA, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 53,316.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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