Land Rover Range Rover Velar Complaints (2018)

43 consumer complaints on file.

#11581926April 9, 2024
AIR BAGS
There was a failure of airbag deployment during a front end collision at 45 mph which resulted in extensive bodily injury damages. Airbags failed to deploy in front end collision, causing extensive bodily injury damage surpassing insurance minimums. The police report as well as the insurance inspector's report both confirmed that airbags did not deploy when they should have deployed. There were never any warning lamps, messages or other symptoms.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11569470February 2, 2024
TIRES:TREAD/BELT
P 265 45 R 21 I have a set of pirelli scorpion tires on my 2018 Land Rover velar. All the tires on the vehicle have an issue with the tread . The rubber is breaking off in chunks. Tires have lest than 50% wear on them they have been properly inflated and rotated . There is not signs on uneven wear from an alignment issue. I have contacted the manufacturer concerning this issue and I get no response from them . I believe these tires are defective and could cause a serious issue . These should be recalled. The vehicle is currently parked and not driven .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564821January 11, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that the front defroster failed to defrost the front windshield as needed. There were no warning lights illuminated. The vehicle had not been taken to the dealer nor an independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554425November 9, 2023
UNKNOWN OR OTHER, ENGINE
My car had a coolant leak and started overheating and i immediately took it to the dealership. It was found that the water pump and coolant was leaking in the front and back and the temp gauge was broken. This car has less than 68k miles and shouldn’t happen. I found a recall with the same vehicle but my vin is not pulling up in the recall. I also found out from other services that they are fixing this a lot with the model and the manufacturer won’t take responsibility. If this isn’t fixed my car will catch fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539256August 17, 2023
ELECTRICAL SYSTEM
Safety feature: Day time running led light is not working properly. Turns on when the engine starts but then cuts off. The problem is that in order to repair the issue the whole headlight assembly has to be replaced. The dealer refuses to replace the assembly under the extended warranty because they indicate led lights aren’t covered. Due to the complexity of the issue and the cost of the part, the life expectancy of the part should last well past 5 years. All other dealerships cover the replacement of this part under their extended warranty as it is a common issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530796July 7, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that coolant was leaking on the ground underneath the vehicle. The low coolant level warning light was illuminated. There was oil in the oil pan. There was smoke under the hood. The contact was adding coolant daily. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527346June 16, 2023
AIR BAGS
Air bag warning light keeps coming on dealer has repaired problem but it keeps recurring. I have had this issue since vehicle was new. Repair usually lasts 6 to eight months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514519March 29, 2023
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
UNKNOWN (unexplained engine failure)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504032January 27, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2018 Land Rover Range Rover Velar. The contact stated that the driver’s and passenger’s side windows failed to defrost as needed. The contact also stated that the failure obstructed her vision while driving. The dealer was notified of the failure, and the contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 18V139000 (Visibility). The manufacturer was also notified of the failure, and the contact was informed that the vehicle was not covered under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457153March 17, 2022
EXTERIOR LIGHTING
The left side headlamp assembly is faulty. Recommend replacing the headlight assembly. This vehicle has 47000 miles 2018 why is this something that needs to be replaced this soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456694March 14, 2022
STRUCTURE:BODY
On 3/5 we were out of state on vacation, after we completed shopping for the day I was placing my shopping bags in the trunk of the vehicle. My friend, unaware that I had not stepped out of the way activated the self closing trunk door. The door failed to detect that there was an obstruction (me) and closed striking me on the top left side of my head causing me to have a concussion. I was seen at my doctor's office days later due to the headaches and other symptoms from the injury and was diagnosed as resulting from a traumatic head injury. The door deactivated after striking me and had to be reset manually. However, my concern is that a sensor should have detected that there was an obstruction and stopped or not closed at all. Other makes and models will have an alarm and will not close when there is an obstruction. I called Land Rover today at 4:51 p.m. and the representative could not find anything in the owner's manual that stated there is a sensor of any type. The doctor placed me off of work but as I am my only source of income, I am unable to stop working in order to recover. My vehicle is available for inspection if needed.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11451821February 14, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
The vehicles auto stop/start does not function. I hear flushing behind the dash board once the vehicle is powered off and it makes weird noises for about 3-5 minutes before completely powering off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424168July 10, 2021
ELECTRICAL SYSTEM
Dial shifter complaint about the car being place in park inside my garage, left the car door open to return inside the home and once I was 100% out of the vehicle as witnessed by my neighbors, the car went out of park mode causing damaged to the car and my home. What component or system failed or malfunctioned, and is it available for inspection upon request? (Dial Shifter) How was your safety or the safety of others put at risk? (In order to stop the car, I risked my life by attempting to jump inside a moving car to place it back in park mode. This was to avoid any further damage, hitting my neighbors house or any pediatricians walking/playing near by.) Has the problem been reproduced or confirmed by a dealer or independent service center? This problem have been reported by other consumers. See articles below: https://www.google.com/amp/s/www.cbsnews.com/amp/news/range-rover-lawsuits-gear-shifter-deadly-rollaway/ https://www.google.com/amp/s/www.itechpost.com/amp/articles/70923/20170103/land-rover-under-investigation-over-flawed-gear-selector-knob-thousands-of-vehicles-may-be-due-for-another-recall.htm Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? (This car have been towed to a local Range Rover dealership to address the complaint.) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? (No symptoms)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11396553February 16, 2021
UNKNOWN OR OTHER
THE GEAR MALFUNCTION AFTER PLACED IN PARK , CAME OUT OF GEAR AND ROLLED IN REVERSE WITH OUT ANY WARNING. AS A RESULT I WAS INJURED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11365364October 20, 2020
UNKNOWN OR OTHER
THE INCIDENT HAPPENED ON FREEWAY. I WAS DRIVING MY CAR AT THE SPEED OF 60 -65, ALL OF A SUDDEN THE CAR STARTED SLOWING DOWN AND I PULLED OVER IMMEDIATELY. AS SOON AS I PULLED OVER I COULD SEE THE SMOKE COMING OUT OF THE HOOD. SO IMMEDIATELY GOT OUT OF THE CAR AND STARTED TO CONTACT ROADSIDE ASSISTANCE BUT WHILE IN THE PROCESS OF CONTACTING ROADSIDE ASSISTANCE WITHIN COUPLE MINS THE CAR STARTED CATCHING FIRE FROM THE HOOD SIDE THEN I PANICKED AND CALLED 911. THANKS TO THE FIRE SERVICE DEPARTMENT ! THEY CAME BY AND PUT OUT THE FIRE. OMG! MY WHOLE CAR EXCEPT THE REAR TRUCK WAS BURNT. IF I WAS INSIDE THE CAR FOR COUPLE MORE MINS I WOULD NOT BE ALIVE TO WRITE THIS REPORT. IT WAS VERY SCARY AND TRAUMATIZING ! I DON'T HAVE ANY CLUE HOW THIS ONE HAPPENED ALL OF A SUDDEN AND I COULD NOT BELIEVE MY EYES WATCHING THE CAR CATCHING FIRE . I STRONGLY FEEL THAT I GOT A BAD APPLE . IN MY OPINION IT LOOKED LIKE SOMETHING WAS WRONG UNDER THE HOOD AS THE SMOKE CAME FROM THE HOOD . THERE WAS NO ACCIDENT INVOLVED AND A CAR CATCHING FIRE ON ITS OWN IS UNCOMMON. THIS MAKES ME ANXIOUS AND SCARED .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11299995January 16, 2020
ENGINE
VEHICLE WAS IN MOTION AT 65 MILES PER HOUR ON A MAJOR HIGHWAY. WITHIN A FEW MINUTES OF WARNING INDICATORS SHOWING THAT THE VEHICLE'S CHARGING SYSTEM WAS NOT FUNCTIONING, THE CAR BEGAN TO JOLT AND LOOSE POWER. THE VEHICLE LOST ALL POWER WITHIN A MINUTE. FLUID WAS LEAKING FROM THE VEHICLE. HAZARD LIGHTS WERE NOT FUNCTIONING. THE VEHICLE WAS TOWED. THE INITIAL DIAGNOSIS WAS A FAILED PULLEY, REQUIRING THAT THE ENGINE BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220359June 15, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE SOFTWARE OF THE CAR HAS A LOT OF BUGS. THE DISPLAYS ON THE CENTER CONSOLE TURNS OFF , THE RADIO CONNECTION COMES AND GO AND THIS IS IN NYC. A FRIEND HAD HIS 2015 BMW TO SAME RADIO STATION AS MY CAR AND THEY WERE RIGHT NEXT TO EACH OTHER. I WAS NOT GETTING ANY SIGNAL WHILE HIS WAS PLAYING. THE CAR FOGS AND MAKES IT VERY HARD TO SEE AND DRIVE. I HAD TO TAKE THE CAR IN FOR SERVICE 4 TIMES IN ONE DUE TO THIS AND SOFTWARE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181252February 19, 2019
VISIBILITY/WIPER
IN COLD TEMPERATURES THE WINDOWS FOG UP TO THE EXTENT THEY START DRIPPING. THE DEFROST DOES LITTLE TO SOLVE THE ISSUE. IT TAKES ANYWHERE FROM 10-30 MINUTES DEPENDING UPON THE TEMPERATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172106January 25, 2019
VISIBILITY/WIPER
WHEN DRIVING IN COLD EXTERNAL CONDITIONS, EXISTING DEFROST SYSTEM DOES NOT ADEQUATELY CLEAR THE SIDE WINDOWS (FRONT AND REAR DRIVER AND PASSENGER) EVEN AFTER 2018 RECALL AND STATED "FIX". MAX DEFROST CAPABILITY DOES NOT CLEAR THE WINDOWS. WINDOWS ARE COMPLETELY FOGGED UP MAKING IT IMPOSSIBLE TO HAVE VISIBILITY TO SAFELY CHANGE LANES. VISIBILITY IS SEVERELY IMPAIRED MAKING IT A SAFETY ISSUE. SERVICE TECHNICIANS CLAIM THAT IT IS FIXED WHEN IT IS NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166369January 10, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
1. CAR WINDOWS DO NOT DEFROST WHEN DRIVING IN COLD WEATHER. ESPECIALLY THE SIDE WINDOWS GREATLY EFFECTING VISIBILITY IF HAVING TO TURN OR CHANGE LANES 2. LOWER ELECTRICAL PANEL GOES OUT RANDOMLY WHILE DRIVING. THIS MAKES YOU UNABLE TO REGULATE TEMPERATURE OR CHANGE DRIVING TYPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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