Kia Telluride Complaints (2025)

124 consumer complaints on file.

#11644931February 25, 2025
STRUCTURE:BODY
My vehicle has 300 miles on it and I owned it for 5 days. I was driving when the front sunroof glass exploded and blew glass up and out of the vehicle. It scratched my roof, panoramic glass and multiple other panels. Kia of Chattanooga was very unprofessional when I brought this to their attention. The sales manager, Kevin Williams, told me my claim with Kia was denied before I had even reported a claim to Kia. When I asked him about this, he would not provide me with any information of who he spoke to within Kia and told me to report a fraudulent claim to my insurance stating an object hit my sunroof. Luckily, the car behind me that was peppered with glass and pulled over behind me had a GoPro video running and captured the entire incident. The video clearly shows the glass exploding up and out from inside my vehicle and then covers the entire front of his vehicle. Kia would not admit liability and said it’s impossible for the sunroof to break without anything hitting it. When I spoke to the general manager, he told me the same thing until I showed him the class action suit against Kia for this issue. At that point, he told me Kia is choosing to deny the claims and not admit any product defect and he seemed to know a lot of information for a topic he just previously said he had never heard of. Kia corporate has not made a decision but it is clear they are setting themselves up for denial. If denied, my next step is to file suit as I have over $6k in damages on a 5 day old vehicle with 300 miles on it. If anybody would like to see the video for their own claim, let me know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641007February 5, 2025
POWER TRAIN, ENGINE
Issue: Engine stall & loud tapping/grinding noise Vehicle only has 1,100 miles and has stalled about 5 times when slowing down to about 10mph & then accelerating again. Issue has also happened when going about 3mph & then accelerating. About 10sec stall & then vehicle takes off. Several of the stalls happened even though the Auto/Start switch was engaged to disable feature since I thought maybe a bad switch was the issue causing the stalls, but stalling happens with it on & off. Another issue engine makes a tapping noise when in gear & accelerating up to about 1200rpm. Issue has been getting louder since purchase. At 1100 miles started car & pulled into garage after vehicle set for about 2hours (75F outside), upon doing this the engine sounded terrible like there were a handful of marbles in the engine, super loud sound, at this point made appointment with dealer, but they are so backed up vehicle can't go in for service for about 2 weeks per no loaner car available until then, since it can take up to 1 week to get looked at. Will update with their findings but looking at form pages & You-tube videos it seems like the ongoing engine tapping complaint resulting in an engine replacement & maybe part of the 2024 recall Valve Spring breaking resulting in the loud marble sound I am hearing. Car stalling is a major safety concern since a few of the stalls happened when pulling in front of traffic going 60mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627034November 23, 2024
VISIBILITY/WIPER
My 2025 Kia Teulluride that I bought on 10/21/2024 was sitting in my garage over night on 11/20/2024. The next morning 11/21/2024 I went to leave for work and notice a huge crack in the windshield. Goes from the driver side to about half way to the middle of the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623482November 4, 2024
VISIBILITY/WIPER
I bought my Kia Telluride on 10/25/2024. The windshield already has a long crack in the bottom going upwards. A chip will not normally extend the crack this quick after a purchase of a vehicle. Several others have reported the same from earlier Telluride models. This poses a driving risk especially at night with glare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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