Kia Telluride Complaints (2022)

329 consumer complaints on file.

#11644430February 23, 2025
ENGINE
I cranked my vehicle and it sounded very loud. Almost a knocking sound. After I turned it off I checked the oil. There was no oil showing on the dip stick. I had no oil in my driveway or had no signs of oil burning at any time. I added 3 qts of oil and took it to a local Firestone auto and had the oil change. The mechanic said he saw no leaks. He mentioned to me that several people have had an issue similar to mine with this make and year model. He said he thought Kia would have issued a recall for this by now. I was basically told by a mechanic that this will keep happening unless Kia fixes the problem and replaces the engine. It's not a problem they can fix, it is a defect with the model of car itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639037January 28, 2025
POWER TRAIN
The contact owns a 2022 Kia Telluride. The contact stated that after his wife had parked the vehicle and left the front driver's side door opened while there were two passengers in the rear seats. The contact stated that his wife unloaded the vehicle and walked towards the front door. The contact's mother-in-law and daughter who were in the residence noticed that the vehicle was rolling back and alerted the contact's wife, who turned around and ran after the vehicle. The vehicle crashed into the rear passenger's side of another parked unoccupied vehicle. The vehicle continued to roll back until it crashed into a palm tree. The contact stated that none of the passengers occupying the rear seats sustained injuries. The vehicle was driven back to the driveway. The contact stated that the front driver's side door which was opened at the time of the incident, became bent and damaged. Additionally, the rear of the vehicle was damaged. The contact stated that the incident was recorded by his front door camera. No police report was filed. The vehicle was then towed to an autobody repair shop to be repaired. The contact stated that the recall of NHTSA Campaign Number: 24V214000(Power Train) was previously completed on the vehicle; however, the recall remedy failed to fix the failure. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The contact sent a recording of the incident to the manufacturer, but the manufacturer denied assistance. The failure mileage was approximately 36,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11637084January 20, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
Went to the carwash and the sunroof exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635856January 14, 2025
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
Recall repairs done at original dealership(bought new). Passenger seat components that were repaired started an electrical fire under the passenger seat while vehicle was driving. There was a horrible smell inside the car and coming thru the air vents so I turned the ac off and smoke started billowing from under the seat. Immediately pulled over and removed children from car. Vehicle is available. Incident happened with 1 adult 3 kids in car driving. Dealership towed from side of road and kept in service for 54 days(rental provided) and returned with over 1600 new miles on it with no usage of the vehicle told to me and now the affected seat is not connected into the electrical system of the vehicle. Manufacturer did not choose to inspect. No warnings prior.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11635067January 9, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
While driving approximately 40mph down straight roadway without anything around, the vehicle has unexpectedly slammed on the brakes. This has happened four times to date (11/13/24 - 12/25/24). During two of the instance's lights flashed on the dashboard and indicated the front right corner sensor of vehicle. During the other two occurrences, lights flashed on the dashboard and indicated the sensor at the rear right corner of vehicle, even though the vehicle was again traveling forward at approx. 40mph. In each case the brakes were unexpectedly applied very hard for several seconds before returning to normal. There were no other vehicles around and no dirt or other obstructions to the sensors. Vehicle was brought into dealer for diagnostics and was told they could not duplicate the concern. I asked the dealership to contact Kia for support and they refused. I then contacted Kia directly asking for assistance in getting this resolved. They responded that they rely on diagnostics from the dealership and only if the dealership can duplicate the issue will anything be done. This is an extremely dangerous drivability issue of which the dealer agrees. But since they have not witnessed it firsthand, no further action is being taken to attempt to find and/or replace whatever part is malfunctioning. In searching the NHTSA website, I see several complaints where individuals have experienced strikingly similar complaints (NHTSA # 11538285, 11485486, 11457515, 11457281, 11589381) with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634875January 8, 2025
AIR BAGS, SEAT BELTS
I was rear ended at a high rate of speed, causing me to fly down a 15 foot embankment, where I sideswiped a telephone pole. The latter causing damage to the passenger side front quarter panel. The airbag did not deploy after either impact, nor did the seatbelt stop me from hitting the steering wheel multiple times.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11634825January 8, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY/WIPER
My Wife was driving 37mph in town at 1:40pm on a 31* afternoon. When she hears an apparent "gunshot", it was not a gunshot. Her forward sunroof had exploded. She had the sunshade closed thankfully so she did not get hit with any glass. Her vehicle was not hit by anything. The glass looks like it was forced from the inside, blowing the glass outwards. We took her vehicle to our local dealership. They vacuumed up the glass shards, and then taped the remaining glass on both sides, and also covered the roof until repairs can be made. Dealership is filing for warranty, but awaiting approval.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632874December 28, 2024
VISIBILITY/WIPER
Description of the Problem: I noticed a crack suddenly appearing on my car’s windshield without any external impact, such as a rock or debris. The crack seems to have formed spontaneously, starting from the bottom edge and growing through the center of the glass, and there are no visible signs of external damage or impact points. This raises concerns about the quality or structural integrity of the windshield. It started early in the morning at about 6 inches but now has more than 12 inches and two ramifications. The car was parked in front of our garage and there were no extreme temperature changes. Concerns: I am worried that the windshield may have a manufacturing defect or material issue that could compromise the safety of the vehicle. This could pose a risk if the crack spreads or the windshield fails under stress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632666December 27, 2024
VISIBILITY
The contact owns a 2022 Kia Telluride. The contact stated that while driving at an undisclosed speed, the rear windshield inadvertently shattered. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The contact was informed that the manufacturer was aware of the issue. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625378November 15, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Subject: Urgent Safety Complaint Regarding Recall Delays for My Kia Vehicle Dear National Highway Traffic Safety Administration, I am reaching out to file a safety complaint regarding an ongoing recall issue with my Kia vehicle that has not been addressed, despite multiple attempts to have it resolved. Kia has been aware of the necessary recall for several months, and I recently scheduled an appointment with my local dealership to address these recalls. Unfortunately, the dealership canceled my appointment the day before, citing that they still do not have the necessary parts to complete the repair. This situation has escalated to a serious safety hazard, not only for my family and me but for others around us. Recently, while my vehicle was parked at my child’s school, I experienced a malfunction that caused the vehicle to roll forward while still in park. I was momentarily unaware of the movement and was horrified to realize it almost struck a mother and her child who were exiting the school. This has been a frightening and deeply disappointing experience, and I am concerned about the lack of urgency from Kia in addressing this issue. I urge NHTSA to look into this matter and take action as needed to ensure that Kia expedites the resolution of these critical safety recalls. This issue cannot wait any longer, as it poses a serious risk to public safety. Thank you for your attention to this matter. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624291November 8, 2024
AIR BAGS
A deer ran into my vehicle while I’m traveling at 55MPH and my airbags did not deploy. My vehicle is leaking fluids and smoking.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11622002October 25, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
Sunroof is stuck in an open position unable to be closed. Upon attempting to open the sunroof, the deflector snapped off the assembly and the sunroof track broke. Took car to dealership (Raceway Kia, 4044 US-9, Freehold, NJ 07728) for service. Dealership indicated the sunroof is beyond repair and requires installation of an entirely brand new sunroof assembly at a cost of $5730 because it occurred outside the warranty (warranty expired at 60,000 miles and the car had 70,463 miles when sunroof broke). They were unable to manually close the sunroof as a temporary solution. Therefore, the sunroof remains open due to the broken track and is covered with plastic to avoid the elements. There were no prior symptoms indicating that the sunroof would break in this way. In fact, in three years of ownership, the sunroof was rarely used and only opened a handful of times before breaking. At this time of this writing, the sunroof is available for inspection while I look for more economical means of repair versus the dealership's plan to replace the entire assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621374October 22, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
The sunroof broke while being opened which required immediate repair since it was propped open. The only fix according to the dealer was to replace the entire unit which cost more than $5k with parts and labor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617937October 3, 2024
UNKNOWN OR OTHER
The sunroof glass of the Kia Telluride EXPLODED while driving on the freeway. It sounded like a gun fired off inside the vehicle. NOTHING hit the glass to cause this to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617929October 3, 2024
SERVICE BRAKES
Received a software "fix" that engages my parking brake every time I turn off the engine. I don't want the parking brake engaged each time I stop - the potential for freezing in place due to cold or rust is too much. Not even sure what this "fix" was supposed to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615282September 18, 2024
UNKNOWN OR OTHER
The sunroof in my 2022 Kia Telluride will not slide backwards to be completely open. It will slide about an inch then stop. Yesterday I took it to the local Kia dealership who tried to clean the tracks. They told me that didn’t work and that I would need to bring it back, leave it all day and pay close to $400 JUST to find the problem. Today I was taking a look again myself and noticed the deflector is broken. The cheap plastic has just broken right off and the piece is laying there lifeless. Because I travel for work, I am no longer under warranty. An estimate just for parts to fix everything is close to $4000! Without labor!! And, I did all of that research in 10 minutes which would have cost me $400 and a whole day without my car if I had done as they wanted. This is outrageous. My car is TWO years old and already things are breaking. I see in forums that this is NOT a new issue. Why isn’t Kia doing something about this? People don’t have thousands of dollars to just throw around when we already pay an arm and a leg for the car anyway! I am now stuck with a sunroof that doesn’t work properly unless Kia will PUT OUT A RECALL!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614808September 16, 2024
VISIBILITY/WIPER
Windshield had a small chip and then spidered next day across entire windshield. Dealer said, “So sorry, but can’t help or repair.” The 2020 Telluride had a recall and they fixed my first one after repeated calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614467September 13, 2024
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2020 Kia Telluride. The contact stated that while reversing, after releasing the brake pedal, the vehicle unintendedly accelerated to 4 MPH. While driving, after releasing the brake pedal, the vehicle independently accelerated. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 38,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613448September 9, 2024
UNKNOWN OR OTHER
Description of Problem: Component/System: Windshield Failure/Malfunction: The windshield on my 2022 KIA Telluride developed a 6-inch crack that rapidly expanded to approximately 27 inches over the course of one night while the vehicle was parked in my garage. The crack appeared without any visible external impact or cause. Safety Risk: The sudden and significant expansion of the crack compromises the structural integrity of the windshield, posing potential safety risks for the driver and passengers, including impaired visibility and reduced impact protection. Confirmation/Reproduction: While the issue has not yet been confirmed or reproduced by a dealer or independent service center, I have found numerous online complaints from other KIA Telluride owners experiencing similar issues with their windshields cracking without apparent reason or after minor impacts such as small stones. Inspection: The vehicle and component have not been inspected by the manufacturer, police, insurance representatives, or any other parties at this time. Warning Symptoms: There were no warning lamps, messages, or other symptoms prior to the crack’s appearance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611583August 29, 2024
VISIBILITY/WIPER
A small rock hit my windshield on my way to work but did not initially appear to cause damage. Upon arriving at work I made no notice of any visible cracks or damage. Went in to the office, worked 8 hours, proceeding to get in my Telluride, removed my sunshade and noticed about an 18" to 24" long crack in my winshield running right down the middle. It was mindblowing how bad the crack was after a day that was not extremely hot or cold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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