Kia Telluride Complaints (2023)

211 consumer complaints on file.

#11510884March 8, 2023
VISIBILITY/WIPER
Windshield failed on the way home from the dealership after small impact. Passenger side window developed cracks at 486 odometer miles. The windshield chip spread beyond repair during the 6-week warranty claim process in which the claim was denied on 3/8/2023. The side window never took an impact. As shown in the photo's the crack is covered by the sideview mirror and just behind the window molding. Claim was denied as Kia claims it took an impact based on the photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510594March 7, 2023
POWER TRAIN
THE CAR IS BRAND NEW. A WEEK AFTER PURCHASE, I WAS DRIVING IN SNOW MODE. I WAS STOPPED AT A STOP LIGHT, TURNING LEFT. I PROCEDED FORWARD WTIH MY LEFT TURN. I LOST ALL ACCELRATION POWER, CREATING A RISK OF BEING HIT OR CAUSING AN ACCIDENT. IT WAS LIKE THE CAR WAS IN NEURTAL. IT DOES NOT MATTER HOW MUCH YOU PUSH THE GAS PEDAL. IT DOES NOTHING NOR DOES THE RPM'S MOVE. SWITHING OUT OF SNOW MODE, THE CAR ACCELRATED AS IT SHOULD. THIS HAS HAPPENED TO ME MORE THAN 5 TIMES. EVERY TIME, IT HAS BEEN ON LEFT HAND TURNS FROM A STOP, IN SNOW MODE. I HAVE SOME ON VIDEO. AFTER SOME RESEARCH, OTHER KIA TELLURIDE AND HYUNDAI PALISADE OWNERS HAVE THE SAME ISSUE. I BROUGHT THE CAR INTO THE DEALER AND THEY TEST DROVE IT BUT COULD NOT DUPLICATE IT. SCANNED FOR DTC'S, NONE PRESENT. THEY SAID THE CAR OPERATES AS IT SHOULD. NEVER HAS A WARNING LIGHT SHOWN. ON THE LAST 2 TIMES IT HAPPENED, AFTER ALL ACCELARATION LOST, I HEARD A "CLUNKING NOSE" AND THE CAR JERKED. I THEN SWITCHED OUT OF SNOW MODE AND THE CAR OPERATED AS IT SHOULD. THIS HAS BEEN ONGOING SINCE 100 MILES ON THE NEW CAR. I NOW HAVE AROUND 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509732March 1, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Second time in a week, less than 300 miles, instrument cluster screen went black, no power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507526February 15, 2023
ELECTRICAL SYSTEM
I have an EX trim. Driver Instrument Display is off and won't turn back on. I have tried turning off the car for extended periods of time and turning it back on but no luck. Not having this display on is a safety hazard not just because I cant see critical information but it seems when the display turned off it also turned off the following: - No audio from the turn signals - No audio from the reverse sensors even when I'm about to hit what is behind me - Can't tell what what gear I'm in from the gear selector as the light won't come on This is not acceptable as I just bought this car about a week ago from making this post. Not even 150 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506819February 12, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Driver instrument display is black, no information is displayed. It just happened when starting the car, no display. These LCD displays are dangerous. Go back to analog. I have NO information about anything going on with the car or it's speed. It's dangerous to drive. Multiple engine start/stop cycles do nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506042February 7, 2023
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I have owned the car for 2 months. For the 3rd time while pulling out into traffic the car refused to accelerate like it was having trouble with transmission(this made it dangerous for me pulling into busy traffic) For 10 to 20 seconds it would not accelerate and then finally it would operate as normal. The last time it happened when it kicked into gear the car jumped and it made a loud noise. This refusal to accelerate happened 3 different times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505361February 3, 2023
VISIBILITY:WINDSHIELD
While driving on highway my new Kia Telluride’s suddenly made a very loud and scary popping noise. I pulled off at next exit to find a large chip and crack in the top of windshield. I did not see a rock hit it so I’m not sure how it cracked. Completely unacceptable and a safety concern if the windshield cracks this easily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504339January 29, 2023
ENGINE, POWER TRAIN
This has happened twice in the same day. We have less than 200 miles in the car. Wile accelerating uphill, the rpm’s drop and the acceleration dies and we have had to turn on hazards as it slows down while we pull over to the side of the road. Then it will turn back on and jerk forward and continue to accelerate. The car was in snow driving mode. Works fine but this happened twice. We are taking it to the dealership tomorrow but this stopped traffics behind us and was a huge safe concern as you need to be able to accelerate uphills.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500342January 5, 2023
VISIBILITY:WINDSHIELD
Driving home from purchasing vehicle heard a pop like squeezing an empty water bottle. Did not know what it came from. Eventually noticed a fine line crack in lower corner of passenger side of windshield extending from edge of glass towards center and curving up. Length approximately 9-10 inches. Contacted dealer to be told they can't help us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498832December 26, 2022
UNKNOWN OR OTHER
Driving down the road, heard a noise and the sunroof exploded. Thankfully we had the visor closed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497721December 16, 2022
ELECTRICAL SYSTEM
The KIA Telluride Tow Hitch Harness Module has been responsible for getting humidity and dirt inside and starting a fires. So, KIA has recalled this issue BACK IN AUGUST, 2022 and told everyone not to park the vehicle inside or near any buildings and expected a solution this October. However, it's December and I have contacted my Dealer as well as KIA corporation and KIA is telling everyone that they do NOT have any solution for this fire hazard and they cannot even provide any date as to when they will have a solution. So, now, they are just shipping all the new Telluride's (that should be coming with the Tow Hitch and Harness) without them and saying they have no idea when you can get the new revised Hitch and Harness Solution????? At this point it feels as though KIA is not taking this seriously and offering ANY SOLUTIONS for their dealers or customers. So, what can be done?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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