Kia Telluride Complaints (2023)

211 consumer complaints on file.

#11527561June 17, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My Telluride has a factory trailer hitch so I COULD insert a draw bar with ball and hook up a trailer. But....no connection is there for electrical, so no lights or brakes would operate on any trailer I tried to tow!! Obviously this is a horrible SAFETY problem! NHTSA recalled the 2022 & earlier model year Tellurides because the tow wiring harness (essential for operating ANY towed trailer) was causing fires. A “stop sale” order was also issued. I purchased a 2023 model year in November 2022 expressly to tow my travel trailer. The recall was not disclosed to me, nor the fact that no wiring harness was available, or would ever be MADE available for my car. Kia advertises the 5,000 lb tow ability, shows the car in company sales literature towing heavy horse & boat trailers, lists the ability on my window sticker, and describes in detail in the owners manual how the fabulous tow system works! NHTSA had to FORCE Kia to stop selling the 2022’s but Kia has dishonestly continued to misrepresent the tow capability for the 2023’s. I have a $50,000.00 mistake sitting in my garage & Kia will not even respond to letters from me or my attorney. Can NHTSA help me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526796June 13, 2023
VISIBILITY/WIPER
Since owning the car December 27, 2022 the windshield has cracked with even the smallest pebble. In other vehicles it has only chipped the window, without resulting in a crack. The crack will keep going until it goes across the windshield. I have already had 2 windshield claims as of April 19, 2023 and am waiting to file my 3rd as my insurance company said if I have too many claims they will drop my glass coverage. Each windshield is around $2500 to replace. I am concerned with the integrity of the windshield should I not get it replaced again and how easy it is to crack. Although it has not happened to me, many owners are reporting that the sunroof glass implodes without anything hitting it. This causes concern over the overall integrity of all glass on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526573June 12, 2023
UNKNOWN OR OTHER
My windshield received the smallest of a chip. Within 3 hours the chip expanded to a full 24 inch U shaped crack (Straight down the center of the windshield and over toward the drivers side). In the past on other vehicles tiny chips were easily repaired with no resulting crack. In this case, the speed of the cracking preventing any chip repair . My issue is with the integrity of this windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526303June 9, 2023
UNKNOWN OR OTHER, VISIBILITY:WINDSHIELD
My Vehicle is about 2 months old and the windshield is cracked. Its very concerning because it seems as though the windshield is very fragile and this is a huge safety issue for myself as well as others who get into my vehicle. I took my vehicle to Kia and expressed my concerns and problem and they told me that the issue was not covered by Warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525530June 5, 2023
UNKNOWN OR OTHER
The AC condenser is not working. Kia os blaming on a h rock hitting it. But when you look on the internet everyone is having the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525342June 5, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The driver dashboard went blank except for randomly flashing nonsense numbers. Vehicle speed, fuel level, engine RPM and other vehicle information was lost. Additionally forward collision avoidance, lane keep and departure, adaptive cruise, emergency braking and blind spot warning systems became inactive. I am unsure if the antilock brake system and stability controls are functional. My safety was put at risk because i was unsure of vehicle speed and loosing all driver assistance tools. The problem has been persistent since it 1st occurred. The vehicle is going to the dealer today, 05 June 2023. Immediately before the driver dash going blank, the entire driver dashboard showed all warnings lights before going blank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523808May 25, 2023
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Fuel gauge (fuel level) and estimated mileage abruptly zero’s out and you get low fuel message regardless of amount in tank. Dealer stated they will show how to reset, but did not indicate a fix. Not sure if impact on other systems. Over several days the fuel gauge re-corrects, but it should not be happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523185May 22, 2023
STRUCTURE, LANE DEPARTURE: SENSING SYSTEM: CAMERA
The contact owns a 2023 Kia Telluride. The contact stated while driving 30 MPH, the vehicle made an abnormal sound. The contact stated that the lane recognition sensor located on the rearview mirror had exploded. The contact sustained injuries to his face. No medical attention was received. The vehicle was taken to the dealer, who stated that the windshield would be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 6,001.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11522988May 20, 2023
FUEL/PROPULSION SYSTEM
I recently purchased a 2023 Kia Telluride SX-P on May 13, 2023, and am writing to report a critical issue with the fuel reading system. Despite the instrument panel initially displaying a range of 395 miles with a full tank, I encountered a sudden discrepancy in the readings. On Wednesday, May 17, the instrument cluster and Kia Connect app showed 123 miles on the fuel estimator, but the fuel gauge indicated 0% with a low fuel warning light. As I drove a few miles, the estimated range dropped to 0, and the fuel level indicator remained low despite having around 5 gallons of fuel. The pump stopped at 13 gallons when refueling, despite the tank's capacity being approximately 18 gallons. This fuel reading system problem has been reported by several 2023 Kia Telluride owners on public forums (see links below). I'm deeply concerned about the safety implications, such as the risk of the vehicle not starting or stalling unexpectedly. Public Forum 1: https://tellurideforum.org/threads/faulty-fuel-sensor-23-sx-xpro.13652/ Public Forum 2: https://www.reddit.com/r/KiaTelluride/comments/11ds4m8/2023_kia_telluride_sxp_showing_low_fuel/ I kindly request an urgent investigation and a resolution for the fuel reading system issue. Your prompt attention is greatly appreciated. I look forward to hearing from you soon with a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521851May 13, 2023
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
I purchased a 2023 Kia Telluride for a family vacation tow vehicle. Spec's call out 5000 lb towing capacity and "pre-wired" for a trailer. Problem is, pre-wired means a connector in the back of the vehicle, but no actual harness available that plugs into it to run trailer lighting/brakes. Contacted Kia several times, no harnesses, was advised to take it to U-haul and get a splice-in harness. It's a brand new car, I don't want to cut into factory harness. Isn't this false advertisement? Can't tow anything without lights and pre-wiring obviously isn't the case. I thought pre-wired meant you plug your trailer straight into an existing plug. Kia forums also indicate no solution, initially dealers said couple months, couple months. Now, 6 months later, still no OEM harness equipment available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521376May 10, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Purchase brand new 2023 Telluride EX X line. Currently have 500 miles on the dash and it still shifts very rough from 1 to 2 gear while going at low speeds around 5-15 mph. I have tried changing the drive settings from comfort, smart, sport, eco and it still has jerky gear shift in every setting. Also getting very low gas mileage. I thought it jusy needed few miles to break in but problem is still there. Also does not even give you warning sounds of when getting to close to car infront when parking like it does in the rear. Not what I expected from a BRAND NEW CAR that cost around $55,0000. Wish I would have just sticked to the Acura or Lexus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521229May 9, 2023
FORWARD COLLISION AVOIDANCE, ELECTRICAL SYSTEM
The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank screen. Additionally, the parking brake inadvertently engaged while driving. The Auto Start/Stop was intermittently inoperable, and the doors failed to unlock with the remote starter. The vehicle was towed to the dealer; however, the dealer only performed a recall repair under NHTSA Campaign Number: 23V035000 (Air Bags). The failure recurred. The contact then stated that while pulling into a parking space at 4 MPH, the brake pedal was depressed, but the vehicle lunged forward and experienced unintended acceleration. The forward collision avoidance failed to activate to stop the vehicle. The vehicle crashed into the median, causing the front passenger's side tire to blow out. The front view camera fault message was displayed. No injury was sustained. The vehicle was then towed to Steve Schmitt Kia (11655 New Halls Ferry Road, Florissant, MO 63033) where the vehicle remained, not yet diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 23V298000 (Electrical System) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 11.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519896May 1, 2023
VISIBILITY/WIPER
UNKNOWN-crack in windshield began and spread with out cause. Crack began,noticed within first 1000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519863May 1, 2023
VISIBILITY/WIPER
My windshield failed. I have 2401 miles on the car and out of nowhere it had a huge crack the next day when I went to take my kids to school. It puts us at risk of shattering at any moment. It gets bigger as the days past. Yes I have reported it. It has been happening to a lot of 23 Telluride owners. No warning light or anything came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518474April 22, 2023
POWER TRAIN
Lack of acceleration when in snow mode. The car decreased speed and I couldn’t get it to increase The car is at dealership now It has happen 7 times and I haven’t even had my first payment. No warning was given I have a video of it. It will not let me upload it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518034April 20, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
For the 3rd time in less than 3 months the instrument panel is blank, no instruments are visible, no power to the screen. Cars need to go back to analog gauges for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516892April 13, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
My car was sitting in driveway and not moved for 4 days. The windshield broke and cracked completely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513259March 22, 2023
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The reverse camera remains engaged even after shifting to drive. This can remain after 10-20 seconds. As I started to drive forward, the camera remained engaged and hit on moving cars behind me causing the vehicle to emergency brake even though nothing was in front of me. Almost causing an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513209March 22, 2023
VEHICLE SPEED CONTROL
The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated while responding. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511038March 9, 2023
VISIBILITY/WIPER
Driving down the road and I heard a crack/pop and noticed a dime sized chip in the windshield on the passenger side. No other vehicles nearby to attribute to a rock or something similar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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