Kia Stinger Complaints (2018)

71 consumer complaints on file.

#11512912March 20, 2023
STEERING
Steering wheel began making noises that sounded like grinding of gears that sounded like it was coming from outside of the interior of the vehicle. The noise was heard loudly when turning the steering wheel after the car sat idle and occasionally after driving the car after several minutes of the car warming up. The noise occurred increasingly more frequent over 4 weeks. The steering also became more difficult with tension felt during turning the wheel. Eventually, the steering wheel locked completely during turning and became unable to turn the steering wheel while driving and turning the wheel. The risk of crash which put me and others at risk was narrowly avoided by stopping in the middle of an intersection multiple times while driving the car. The car was taken to the Kia dealership 3/16/23 and the problem was reproduced and confirmed by the dealer on 3/20/23 where it was inspected. When the steering wheel locked, a message related to the Lane Assist feature on the car appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508029February 18, 2023
ENGINE, POWER TRAIN
Bought a CERTIFIED PREOWNED 2018 Kia Stinger from Russ Darrow Kia in Madison, WI Feb. 2021. Approx. Aug 2021 cylinder 3 on our 2018 Kia Stinger started misfiring. After replacing the spark plugs (x4 times) and coil packs, there was no improvement. We had it towed to Metro Kia of Madison because it was under Kia warranty still, and after 5-months and an engine replacement (including the long-block), we got our car back in Feb 2022. Flash forward to the end of Jan 2023, the Stinger starts driving rough. Idling harder, but no error codes are showing. After about 24hrs of very light driving because we knew something was wrong, an error code for cylinder 1 came up on my way home from work just a half mile away. When I got home, thick white smoke was billowing out of the exhaust which filled up the entire parking garage causing an environmental hazard to myself and my neighbors. So, I immediately open the garage doors and opened the windows to air everything out, and moved my car outside. I did some research online and figured I would try to replace the spark plugs and coil packs again, just to see if I could drive it to an independent shop because it is out of manufacturer warrenty by 3k miles. That didn't really help, and we ended up having it towed, again. After a week, find out they can't see anything on the top of the engine which has cause cylinder 1 to completely FAIL, and going to inspect for bottom side repair, plus labor, and whatever else is going to be close to $15k! Metro Kia basically said there was nothing they could do even though it was them who did the last repair. Russ Darrow Kia who originally sold us the vehicle also said we were screwed. We stopped work on the vehicle for now because we can't afford it and $2k in rentals. Opened a case with Kia on 2/14/23 due to the 2.0 THETA II engine recalled which Stingers are NOT included on, but haven't heard back yet. Never buying another KIA ever again because it's been nothing but PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500841January 9, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2018 Kia Stinger. The contact stated while driving 80 MPH, the vehicle lost motive power and stalled without warning. The vehicle failed to restart. The vehicle was towed to the residence where it was diagnosed by an independent mechanic. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall on the vehicle for the failure. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448835January 25, 2022
ENGINE
The contact owns a 2018 Kia Stinger. The contact stated while the vehicle was stationary in her garage, she started to smell antifreeze and saw an oil leak underneath the vehicle and on the engine. The contact took the vehicle to the local dealer, where it was diagnosed with needing the timing chain pan to be replaced. The vehicle was not repaired. The contact took the vehicle to an independent mechanic and was informed that the serpentine belt was loose. The vehicle was not repaired. The contact took the vehicle back to the local dealer and made the mechanic aware of the diagnostic result from the independent mechanic. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact also stated the dealer completed NHTSA Campaign Number: 18V754000 (Electrical System) on 11/26/2019. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447095January 11, 2022
EXTERIOR LIGHTING
Adaptive front lighting system error. For the last several months, and more frequently in the last 2 weeks when the weather has been colder, the dashboard warning light for the adaptive headlights has come on -- initially intermittently, but now solid nearly every time I turn on the vehicle. Bluedriver OBDII tool tells me this is error code B2325: "Swivel module fault left short circuit or over temperature." I noticed the problem seemed to creep up and became more frequent when the temperature dropped. Others on Kia Stinger forums have reported the exact same issue: https://stingerforum.org/threads/dynamic-bending-light-failure.3820/ To me, this represents a safety problem, as the feature function is to provide Dynamic Bending (Swivelling) and Automatic Leveling (Leveling) to control headlight beam pattern with curves in the road. I have reported this problem to my local Kia dealer and to the national Kia customer service line, but neither of them seemed to have yet heard of the problem. Consumer was told by RAM truck would be brought to a RAM DEALERSHIP to have the diagnostic run!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446153January 4, 2022
SERVICE BRAKES
I took my 2018Kia Stinger into my local authorized Service Center (Nationwide Kia, Timonium MD.) on August 17,2021 to check recall # SC204 (Brake Vacuum Pump) and they determined that the recall DOES need to be performed, but they did not have the part(s) in stock to perform the recall. They had me bring the car back on September 21, 2021 after they confirmed my reason for the return visit and accepted my appointment. I dropped my car off on that morning only to get a call later that day that they did not do anything because they did not have the parts. They told me thy would follow up to complete the recall, which they never did even after my attempts to get them to do so. On November 5, 2021 I submitted a complaint with Kia Cutomer Service and they assigned case # 14469559. Since then, I have contacted Kia Customer Service approximately every 2 weeks and have only been able to get the "automated response" and no actual response. I am at the point that I must assume no one (the dealership or Kia America) will be of no help and I am certainly concerned that I have been driving my car for the last 5 months with a Brake Vacuum Pump that has been confirmed that it needs replacement. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442644December 4, 2021
UNKNOWN OR OTHER
While driving 35 mph, about 2 miles into a drive all these lights came on at once in amber or yellowish color. ABS, Traction Control, and Auto Hold. So freaking out, I stopped at a stop sign and turned the car off. Restarted the car, lights were still on then went off after clearing the stop sign by 1/2 mile. The lights stayed off till destination 25 mi away. Parked car and turned off engine. Turned car back on no lights, 2 miles into road trip, 35 mph, all the lights came on again, stayed on solid till destination about 25 mi away. Parked car, turned off engine called local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404923March 25, 2021
ELECTRICAL SYSTEM, ENGINE
I RECENTLY PURCHASED A USED 2018 KIA STINGER PREMIUM. I WAS NOTIFIED ONLINE THAT MY VEHICLE HAD AN OUTSTANDING RECALL, SC196A WITH A FIRE HAZARD FROM THE FUSE BOX. I MADE AN APPOINTMENT WITH GARDEN GROVE KIA AND ASK NUMEROUS TIMES IF THE PART COULD BE ORDERED AHEAD OF TIME BEFORE I TOOK IT IN SO I DON'T HAVE TO BE INCONVENIENCED TWICE. I WENT TO THE DEALERSHIP AND WAS TOLD TO LEAVE THE VEHICLE FOR 3 HOURS FOR AN INSPECTION AND THEN THE PART WOULD BE ORDERED FOR ME TO COME BACK FOR THE INSTALL. I THEN CALLED THE HUNTINGTON BEACH DEALERSHIP AND THEY TOLD ME THE SAME THING. I HAVE CONTACTED KIA CORPORATE AND AM AWAITING AN ANSWER. THERE HAS TO BE A MORE EFFICIENT WAY OF DEALING WITH THIS RECALL. THIS SHOULD BE DONE IN A SINGLE APPOINTMENT AND IS A LIABILITY FOR ME TO HAVE TO RETURN LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404253March 22, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 KIA STINGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE WARNING LIGHT HAD ILLUMINATED. HE ALSO STATED THAT A BURNING ODOR WOULD EMIT FROM THE VEHICLE WHILE DRIVING AT HIGHWAY SPEEDS. THE CONTACT THEN RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V518000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. DULLES KIA(107 CATOCTIN CIR SE, LEESBURG, VA 201750), WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11364717October 16, 2020
VEHICLE SPEED CONTROL
I WAS DRIVING ON INTERSTATE GOING 70MPH WITH THE ADAPTIVE CRUISE ON AND MY SPEED SUDDENLY DROPS TO 50 ( LIKE SNAPPING YOUR FINGERS ). SCARED THE HECK OUT OF ME. WHEN I STOPPED I CHECKED THE FRONT SENSORS TO MAKE SURE THERE WAS NOTHING BLOCKING IT. A COUPLE WEEKS LATER THE SAME THING HAPPENED GOING ABOUT 70 ON INTERSTATE AND THE SPEED SUDDENLY DROPS TO ABOUT 50, BUT THIS TIME THE TRUCK BEHIND ME ALMOST REAR ENDED ME. BOTH TIMES WHEN THE SPEED DROPPED LIKE THAT I WAS FREAKING OUT AND TRYING TO GET MY FOOT BACK ON THE GAS AND GET MY SPEED BACK UP. A COUPLE WEEKS LATER I WAS GOING ABOUT 35 AND DID NOT HAVE THE ADAPTIVE CRUISE ON AND IT SUDDENLY STOPS AGAIN. THIS TIME THE CRASH WARNING LIGHT SHOWED UP ON THE DASHBOARD AND THE ERROR WARNING CAME UP AND SAID THE AUTONOMOUS BREAKING SYSTEM IS DISABLED. WE TOOK A PICTURE OF THE DASHBOARD. ON THE BOTTOM LEFT CORNER OF THE PICTURE IT SAYS CRUISE AND SHOWS THE ERROR LIGHTS ON THE DASHBOARD. CRUISE WAS NOT ON SO I ASSUME IT WAS PART OF THE ERROR THAT CAME ON WITH THE DASHBOARD LIGHTS. I AM SCARED TO DEATH TO DRIVE MY CAR NOW. I HAVE 2 GRANDKIDS THAT ARE IN MY CAR 3-4 TIMES A WEEK. GOD FORBID I GET HIT AND SOMETHING HAPPENS TO MY BABIES!!! I TOOK THE CAR TO HENDRICK KIA IN CONCORD, NC SO THEY COULD SEE WHAT WAS WRONG. WHEN THEY HOOKED THE CAR UP TO THE COMPUTER NO ERROR CODES SHOWED UP. ONE OF THE GUYS HAS BEEN DRIVING MY CAR HOME AND TO WORK FOR 2 DAYS AND THE PROBLEM HAS NOT HAPPENED AGAIN. I DON'T KNOW WHAT TO DO NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361690September 29, 2020
SERVICE BRAKES
CAR HAS NO BRAKES WHEN INITIALLY STARTING IT AND BACKING OUT OF MY DRIVEWAY. THE BRAKE PEDAL IS SO HARD THAT I AM UNABLE TO DEPRESS IT. AFTER A FEW SECONDS, THE BRAKE PEDAL BEHAVES NORMALLY. THIS PROBLEM HAS RESULTED IN ME ROLLING OUT INTO THE ROAD MORE THAN ONCE. I HAVE HAD THE CAR INTO THE DEALERSHIP TO BE ANALYZED AND FIXED THREE TIMES. ONE TIME THEY REPLACED A VACUUM LINE AND THE OTHER TWO TIMES THEY HAVE REPLACED THE VACUUM PUMP. I AM CONCERNED THAT SOMETHING ELSE IS WRONG THAT IS CAUSING A BRAKE OVERPRESSURE CONDITION THAT IS CAUSING THE BRAKE VACUUM PUMP AND THE VACUUM LINE FAILURES. THE DEALERSHIP IS TELLING ME THAT I HAVE NO CHOICE BUT TO PICK UP MY CAR NOW THAT THE VACUUM PUMP HAS BEEN REPLACED AGAIN. I AM AFRAID TO DRIVE THE CAR WITHOUT FURTHER INVESTIGATION OF WHY BRAKES AND THE VACUUM PUMP KEEPS FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331154June 26, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
WENT TO CAR WASH TO DEGREASE ENGINE IN THE EVENING. CAR WAS PARKED IN CAR WASH BAY NOT RUNNING. SPRAYED GUNK ENGINE DEGREASER ON MOTOR AND CAR CAUGHT ON FIRE IN A FEW SECONDS UNEXPECTEDLY. CAR WAS NOT RUNNING. QUICKLY PUT FIRE OUT WITH WATER AND FUEL LEAKS AFTER CAREFUL INSPECTION AND ELECTRICAL WIRES FOUND BARE AND BURNT. NOT SURE IF THERE WAS A SHORT OR A FUEL LEAK PRESENT BEFORE USING GUNK DEGREASER BUT DID NOT EXPECT FIRE FOR DOING THIS. PREMIUM MODEL STINGER WITH 2.L T GDI ENGINE. LOVE THE CAR BUT DID NOT EXPECT THIS. :( REPAIR EXPENSIVE TO NOT REPLACE MOTOR. AROUND $13,000 AT DEALERSHIP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11327597June 7, 2020
SERVICE BRAKES
WHEN BRAKING THE VEHICLE SHUDDERS WHEN THE BRAKES ARE APPLIED. THIS IS WHEN THE VEHICLE IS IN MOTION ALMOST EVERY TIME THE BRAKES ARE APPLIED. IT FEELS UNSAFE AND COULD BE AN ISSUE IN A PANIC BRAKING SITUATION AS THE BRAKES DON'T FEEL AS EFFECTIVE AS THEY SHOULD BE. MY VEHICLE IS RELATIVELY NEW AND NOT MODIFIED IN ANY WAY. MANY OTHERS WITH THIS VEHICLE ARE REPORTING THE SAME ISSUE. I HAVE REPORTED IT TO KIA AND THEY DENY THERE IS A PROBLEM. THERE REALLY SHOULD BE A RECALL TO ADDRESS THIS ISSUE THAT JUST ABOUT EVERYONE WITH THIS CAR SEEMS TO BE HAVING. I BELIEVE THIS COMMON PROBLEM HAS PROBABLY LED TO ACCIDENTS AND WILL CONTINUE TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318542March 18, 2020
ENGINE
CAR CHECK ENGINE WENT ON. TOOK TO AN AUTO STORE AND WAS TOLD CYLINDER 3 WAS MISFIRING. PROCEEDED TO CHANGE PLUS MYSELF, PLUGS WERE BURNT, 1 BROKEN, VERY LITTLE IF ANY OIL IN THE CAR. TOOK TO DEALER AND THEY INFORMED BE THE ENGINE WILL NOT HOLD PRESSURE. ENGINE NEEDS TO BE REPLACED. NOT 1 WARNING CAME ON. KIA WILL NOT WARRANTY AS I HAVE AN AFTERMARKET AIR FILTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296905January 3, 2020
STRUCTURE:BODY
SAME AS REPORTED NHTSA ID NUMBER: 11202935. BODY INTEGRITY ISSUE WHEN CAR IS UNDER TORSION, AS IN A TURN UPHILL OR DOWNHILL. CAUSES MOVEMENT AROUND A-PILLAR, B-PILLAR, AND/OR DOOR WINDOW FRAME, WITH NOTICEABLE NOISE. TAKEN TO DEALER TWICE, THEY ONLY SAY THEY CANNOT REPRODUCE THE ISSUE, PLUS THEY DON'T HAVE A BODY SHOP TO DO FURTHER INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286356December 2, 2019
ENGINE, POWER TRAIN
VEHICLE BEGAN EXPERIENCING LOSS OF POWER AND ENGINE KNOCKING. THIS GRADUALLY BECAME WORSE AND WOULD SUBSTANTIALLY LOSE ALL POWER UPON TAKEOFF AT INTERSECTIONS CAUSING FOR DANGEROUS AND LIFE-THREATENING SITUATIONS. KIA REPLACED THE ENGINE BUT THE ISSUE PERSISTS AND HAS GOTTEN WORSE. THEY REFUSE TO CORRECT THIS PROBLEM OR BUYBACK THE DEFECTIVE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276966October 29, 2019
SERVICE BRAKES
VEHICLE SHAKES WHEN APPLYING THE BREAKS AT SPEEDS ABOVE 40MPH. THIS HAS BEEN GOING ON SINCE THE CAR HAD ABOUT 10K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268266October 14, 2019
ELECTRICAL SYSTEM, ENGINE
AN INJURY HAS NOT OCCURRED. THE DEALER DID NOT SEEK TO RESOLVE THE RECALL ISSUE. KIA MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXIST IN CERTAIN 2018 STINGER VEHICLES MANUFACTURED FROM JULY 20, 2017 THROUGH JUNE 8, 2018. THE DEFECT MAY CAUSE DAMAGE TO THE FRONT WIRING HARNESS WHICH CAN RESULT IN AN ELECTRICAL SHORT CIRCUIT, INCREASING THE RISK OF A FIRE. THE FRONT WIRING HARNESS IS LOCATED IN THE ENGINE AND PASSENGER COMPARTMENT OF THE VEHICLE. I WAS ADVISED TO FILE AN ONLINE COMPLAINT BECAUSE THE SAFETY RECALL WAS NOT ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265421October 1, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2018 KIA STINGER. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS DID NOT PROJECT ENOUGH ILLUMINATION. THE CONTACT STATED THAT THE FAILURE BEGAN EVER SINCE THE VEHICLE WAS PURCHASED ON SEPTEMBER 3, 2019. THE VEHICLE WAS TAKEN TO FERGUSON KIA (1601 N ELM PL, BROKEN ARROW, OK 74012) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS WERE PERFORMING ACCORDING TO SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258497September 27, 2019
VISIBILITY/WIPER
MY REAR GLASS SHATTERED WHILE MY CAR WAS PARKED INSIDE MY GARAGE. THE ENTIRE GLASS WAS SHATTERED WITH NO APARENT DAMAGE TO THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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