Kia Optima Complaints (2007)

167 consumer complaints on file.

#10320144March 16, 2010
SEATS
I DRIVE A 2007 KIA OPTIMA, I WAS IN AN ACCIDENT; WHILE DRIVING 55MPH, I BROADSIDED A VAN. UPON INSPECTION OF MY VEHICLE, I NOTICED THAT THE DRIVERS SEAT CAME OFF THE TRACK AND TWISTED TOWARD THE DRIVERS DOOR, TIGHT AGAINST THE INSIDE DOOR FRAME. THE BACK OF THE SEAT CAME FORWARD, WHICH LED TO NO MORE GIVE IN THE SEATBELT - WHICH I THINK CAUSED MY LEFT CLAVICLE TO SNAP IN TWO. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10315566March 2, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2007 KIA OPTIMA. OCCASIONALLY, THE VEHICLE WOULD NOT START WHEN HE PLACED THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THEY INFORMED HER THAT WHENEVER SHE PARKED THE VEHICLE, THE FOUR WHEELS HAD TO BE IN A STRAIGHT LINE OR ELSE IT WOULD NOT START. THE KIA MANUFACTURER WAS NEVER CALLED. THE CONTACT CONTINUED TO TAKE THE VEHICLE TO THE FORD DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 7895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300423January 20, 2010
AIR BAGS:FRONTAL
WHEN MY WIFE SITS IN THE PASSENGER SIDE OF OUR KIA OPTIMA APPROXIMATELY 20% OF THE TIME THE "AIRBAG OFF" LIGHT NEVER TURNS OFF. WE HAVE FOLLOWED THE INSTRUCTIONS FROM THE DEALER ON HOW TO PROPERLY SIT IN THE SEAT ETC. WE HAVE HAD THE DEALER LOOK AT THE VEHICLE TWICE AND SO FAR THEY HAVE REFUSED TO FIX IT. MY WIFE'S WEIGHT VARIES FROM 130-140LBS. AT MY FIRST VISIT TO THE DEALERSHIP THEY TOLD ME THE WEIGHT LIMIT WAS 110LBS. THIS PAST VISIT WE WERE TOLD THE LIMIT WAS 120LBS. I HAVE BEEN TOLD BY NHTSA THAT THEY TEST WITH A CRASH DUMMY WEIGHING 108LBS SO REGARDLESS MY WIFE IS WELL OUTSIDE OF THE WEIGHT THRESHOLDS. THIS IS A DUPLICATE OF ORIGINAL COMPLAINT 10299891. I WAS TOLD BY NHTSA THAT ADDING THE WEIGHTS OF OCCUPANTS WOULD BE BENEFICIAL TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299891January 15, 2010
AIR BAGS:FRONTAL
WHEN MY WIFE SITS IN THE PASSENGER SIDE OF OUR KIA OPTIMA APPROXIMATELY 20% OF THE TIME THE "AIRBAG OFF" LIGHT DOES NOT TURN OFF. WE HAVE FOLLOWED INSTRUCTIONS FROM THE DEALER ON HOW TO PROPERLY SIT IN THE SEAT ETC. WE HAVE HAD THE DEALER LOOK AT THE VEHICLE TWICE AND SO FAR THEY HAVE REFUSED TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298395January 6, 2010
EXTERIOR LIGHTING
WE HAVE A 2007 MODEL KIA OPTIMA AND HAVE HAD CONTINUOUS PROBLEMS WITH THE TURN INDICATOR BULB ON THE TAIL LIGHT BLOWING. ALSO THE SAME PROBLEM WITH THE LEFT FRONT HEADLIGHT BURNING OUT. WE HAVE REPLACED THE REAR BULB THREE TIMES AND THE LEFT HEADLIGHT TWICE ALREADY SINCE WE HAVE HAD THE CAR. I WAS CURIOUS AS TO WHETHER THIS WAS A COMMON PROBLEM THAT OTHER KIA OWNERS WERE HAVING. THE TURN SIGNAL BULB WENT OUT IN JUNE OF 2009 AND AGAIN IN OCTOBER OF 2009. THE LATEST INCIDENT WAS ON JANUARY 4TH IN 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294027November 30, 2009
PARKING BRAKE, EXTERIOR LIGHTING, INTERIOR LIGHTING
PARKING BRAKE INDICATOR LIGHT, EXTERIOR LIGHTING, BRAKE LIGHTS. THE REAR STOP LAMP AND TAIL LAMP BULB HAVE A DEFINITE MALFUNCTION. WHEN PRESSING ON THE BRAKE THE LIGHTS BLINK AND CERTAIN INTERIOR AND EXTERIOR LIGHTS ARE AFFECTED. THIS IS VERY DANGEROUS AND MUST BE COVERED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293693November 27, 2009
AIR BAGS:FRONTAL
FRONT PASSENGER AIRBAG LIGHT REMAINS ILLUMINATED APPROXIMATELY 60% OF THE TIME WHEN SEAT IS OCCUPIED BY A PASSENGER. THIS HAS BEEN A PROBLEM SINCE I PURCHASED THE CAR IN APRIL 2007. FROM ALL I HAVE READ ON THE INTERNET, THIS IS THE MOST PREVAILING PROBLEM KIA OWNERS HAVE. KIA ACKNOWLEDGES THIS IS TRUE, BUT SAYS THIS IS SIMPLY HOW THE SYSTEM IS DESIGNED. THEIR ONLY SOLUTION IS THAT PASSENGERS MUST SIT BOLT UPRIGHT AND WEIGH OVER 130 POUNDS. THEY ALSO ADVISE ME TO TURN THE CAR OFF AND RESTART IT TO "FIX" THE PROBLEM. NOT GOOD!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291676November 10, 2009
AIR BAGS:FRONTAL
IN 2007 I PURCHASED A NEW KIA OPTIMA 4CYL AUTOMATIC FROM A LOCAL DEALER. SOON AFTER, I DISCOVERED THAT THE PASSENGER AIRBAG LIGHT WOULD SOMETIMES REMAIN ILLUMINATED WHEN THERE WAS A PASSENGER IN THE SEAT, MEANING THAT THE AIRBAG WAS OFF. KIA AUTHORIZED DEALER SAID THAT UNLESS PASSENGER IS SITTING IN UPRIGHT POSITION EXACTLY IN THE MIDDLE OF THE SEAT, THE SENSOR WILL NOT WORK PROPERLY. WE ALSO NOTED THAT IF PASSENGER NOT SITTING CORRECTLY AT FIRST COUPLE OF MINUTES OF DRIVE, BUT THEN REPOSITION HIMSELF IN UPRIGHT POSITION, SENSOR WILL NOT REACT AND AIR BAG WILL BE OFF UNTIL CAR RESTARTED. DEALER SAID THAT SENSOR IS CHECKING FOR PASSENGER ONLY ONCE AT THE BEGINNING OF DRIVE AND DOES NOT RE-CHECK DURING THE DRIVE. IT SEEMS NOT LOGICAL - IF I AM PICKING UP THE PASSENGER AFTER HOUR OF DRIVE WITHOUT TURNING THE MOTOR OFF, THE SENSOR SHOULD SENSE THE PASSENGER AND TURN ON THE AIR BAG. THE DEALERS ANSWER ABOUT UPRIGHT POSITION OF PASSENGER IS NONSENSE - OUR NISSAN QUEST 2004 HAD THE SAME PROBLEMS AND NISSAN COMPANY DID VOLUNTARY RECALL AND RE-DESIGN THE SEAT CUSHION SENSOR TO THE BIGGER AND MORE SENSITIVE ONE, SO POSITION OF THE PASSENGER ON THE SEAT DOES NOT MATTER ANYMORE. AS I SEE FROM SIMPLE GOOGLE SEARCH (JUST SEARCH FOR "KIA OPTIMA PASSENGER AIR BAG PROBLEM"), THERE IS A LOT OF CUSTOMER'S REPORTS FOR THE SAME PROBLEM. IT LOOKS LIKE KIA COMPANY FOUND THAT DESIGN FLAW FOR SORRENTO MODEL, BUT I BELIEVE THEY WILL NEED TO CHECK OPTIMA 2007 AS WELL. I'VE BOUGHT KIA DUE TO ADVERTISEMENT OF KIA CAR'S 5-STAR SAFETY RATING, BUT NOW I AM REALLY CONCERN ABOUT SAFETY OF MY LOVED ONES IF THEY ARE ON THE PASSENGER SEAT IN MY CAR. IT IS A QUITE DANGEROUS CAR DEFECT AND I HOPE MY COMPLAINT WILL SPEED UP KIA RESPONSE TO THE POTENTIAL LIFE-THREATENING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289946October 27, 2009
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 KIA OPTIMA. SIX MONTHS AFTER PURCHASE THE IGNITION WOULD LOCK. THE VEHICLE WAS TOWED TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT THE IGNITION WOULD LOCK BECAUSE THE WHEELS WERE TURNED WHILE PARKED. HE ADDED THAT SHE SHOULD NOT HAVE THE WHEELS TURNED LEFT OR RIGHT WHEN PARKED AND TO ENSURE THAT THE WHEELS WERE PARALLEL WHEN PARKED. NO REPAIRS HAD BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 5,000. THE CURRENT WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285843September 30, 2009
SUSPENSION:FRONT
KIA OPTIMA 2006.5 FROM DAY OF NEW CAR PURCHASE IN DEC 2006, CAR HAS HAD A FRONT END PROBLEM THAT RESULTS IN EXCESSIVE NOISE, VIBRATION, AND A CLUNKING SOUND WHEN THE VEHICLE STRIKES A SERIES OF BUMPS IN THE ROAD. DEALER AND OTHER OWNERS ACKNOWLEDGE THIS IS TYPICAL OF MOST VEHICLES IN THIS MODEL YEAR. I AM CONCERNED THAT I COULD LOSE CONTROL IF THE CONDITION DETERIORATES FURTHER WHILE TRAVELING AT HIGHWAY SPEEDS. DEALER DID REPLACE THE FRONT STRUTS A MONTH AFTER THE VEHICLE WAS PURCHASED, BUT THE CONDITION PERSISTS. VEHICLE NOW HAS 12000 MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279816August 9, 2009
AIR BAGS:FRONTAL
IN 2007 I PURCHASED A NEW KIA OPTIMA FROM COLEMAN KIA IN TRENTON, NJ. SOON AFTER, I DISCOVERED THAT THE PASSENGER AIRBAG INDICATOR LIGHT WOULD SOMETIMES REMAIN ILLUMINATED EVEN THOUGH THERE WAS AN ADULT PASSENGER IN THE SEAT, MEANING THAT THE AIRBAG WAS NOT ACTIVATED. THE DEALER PERFORMED A SYSTEM CHECK AND DETERMINED THAT THE SYSTEM WAS PERFORMING TO SPECIFICATIONS. SHORTLY THEREAFTER, THE PROBLEM RECURRED. THE DEALER THEN SAID THAT THEY COULD NOT DIAGNOSE THE PROBLEM UNLESS THE CONDITION OCCURRED IN THEIR PRESENCE.THIS TIME WHEN THE PROBLEM RECURRED I RETURNED TO THE DEALERWITH MY WIFE IN THE PASSENGER SEAT. THIS TIME, THE SEAT CUSHION ASSEMBLY WAS REPLACED. THE NEXT TIME THE PROBLEM OCCURRED, THE DEALER PROVIDED ME WITH A BULLETIN FROM KIA OUTLINING PROPER SEATING POSITIONS. I WAS ALSO ADVISED THAT IF THE PROBLEM RECURRED (WHICH IT DID) THAT I SHOULD PULL TO THE SIDE OF THE ROAD AND TURN THE IGNITION OFF, HAVE THE PASSENGER GET OUT AND THEN BACK IN AND THEN RESTART THE CAR. THIS SHOULD ALLOW THE ONBOARD COMPUTER TO RESET AND (HOPEFULLY) RECOGNIZE THE PRESENCE OF A FRONT SEAT PASSENGER. AT THIS POINT, I CONTACTED KIA'S REGIONAL OFFICE TO FILE A COMPLAINT. THE REFERENCE # IS K1580673. AN APPOINTMENT WAS SCHEDULED WITH KIA'S FIELD TECHNICAL REPRESENTATIVE. IN THE MEANTIME, I WAS TOLD TO PLACE A TOWEL ON THE SEAT TO MORE EVENLY DISTRIBUTE PASSENGER WEIGHT?? ON 07/30/09, KIA'S FIELD TECH INSPECTED THE CAR AND DETERMINED THE AIRBAG SYSTEM WAS OPERATING TO DESIGN INTENT. SINCE THEN, I HAVE DISCOVERED NUMEROUS OTHER CONSUMER COMPLAINTS DOCUMENTING THIS PROBLEM. IT IS NOW CLEAR THAT KIA IS WELL AWARE OF THIS CONDITION BUT HAS REFUSED TO ACKNOWLEDGE THE FLAW IN THE DESIGN OF THE SYSTEM. SO FAR, KIA'S ONLY RESPONSE IS TO CITE IMPROPER SEATING POSITIONS. NEEDLESS TO SAY, THE POSITION OF THE PASSENGERS TORSO, ARMS OR LEGS SHOULD NOT PREVENT THE PASSENGER AIRBAG SYSTEM FROM OPERATING PROPERLY. PLEASE INVESTIGATE THIS PROBLEM BEFORE A TRAGEDY OCCURS....MARK LUDWIG *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279477August 5, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHENEVER AN OCCUPANT WAS POSITIONED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED 80% OF THE TIME WHEN AN OCCUPANT WAS DETECTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NINE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURE, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276786July 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE THE CONTACT WAS BACKING OUT OF THE DRIVEWAY AT A LOW SPEED, HE ATTEMPTED TO PLACE THE VEHICLE INTO DRIVE. HE NOTICED THAT THE TRANSMISSION WOULD NOT ENGAGE INTO ANY GEAR AND THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE SHIFT CABLE NEEDED TO BE RE-ATTACHED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 38,100 AND FAILURE MILEAGE WAS 26,591.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261674March 12, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2007 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR WOULD ILLUMINATE INTERMITTENTLY. THE FAILURE OCCURRED 75% OF THE TIME AND HE COULD NEVER DETERMINE WHEN IT WOULD ILLUMINATE OR DIM. HE TOOK THE VEHICLE TO THE DEALER FOUR TIMES WITHIN TWO YEARS, BUT THEY COULD NEVER DUPLICATE THE FAILURE AND PROVIDE A REMEDY. THE MANUFACTURER STATED THAT THEY WOULD COLLECT SERVICE RECORDS AND GET BACK WITH HIM. THE CURRENT MILEAGE WAS APPROXIMATELY 11,800 AND FAILURE MILEAGE WAS APPROXIMATELY 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258339February 11, 2009
LATCHES/LOCKS/LINKAGES, POWER TRAIN
TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE TRUNK WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. UNEXPECTEDLY, THE TRUNK UNLATCHED WITHOUT ASSISTANCE. THE FAILURE OCCURRED SPONTANEOUSLY. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND CLOSED THE TRUNK DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR INSPECTION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURES OCCURRED ON THIRTY SEPARATE OCCASIONS. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 14,000. UPDATED 03/18/09.*LJ THERE WAS A HESITIATION WITH THE VEHICLE BETWEEN 40 AND 50 MPH, THERE WAS A BURNING SMELL WHEN THE VEHICLE WAS TURNED OFF. THERE WAS NO HEAT COMING FROM THE LOWER HEATING DUCTS. THE CRUISE CONTROL CAME ON BY ITSELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256959January 30, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2007 KIA OPTIMA. ON JANUARY 27, 2009, THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING WHILE DRIVING 10 MPH IN THE SNOW. THE DEALER STATED THAT THE MOTOR, WIPER LINKS, AND WIPER BALL JOINT FAILED. THE DEALER REPLACED THE MOTOR UNDER WARRANTY, BUT WANTED TO CHARGE $100.83 TO REPLACE THE BALL JOINT AND WIPER LINK BECAUSE THEY WERE NOT INCLUDED IN THE WARRANTY. THE CONTACT FEELS THAT THE FAILURE WAS CAUSED BY A DEFECT AND ALL THE PARTS SHOULD BE COVERED BY THE MANUFACTURER. SHE WILL FILE A REPORT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253013December 29, 2008
AIR BAGS:SIDE/WINDOW
THE PASSENGER AIR BAG WARNING LIGHT STAYS ILLUMINATED WHEN MY WIFE SITS IN THE PASSENGER SEAT. SINCE SHE ONLY WEIGHS ABOUT 100 POUNDS I CALLED KIA THEIR REPRESENTATIVE TOLD ME THAT IT TOOK 120M POUNDS TO TURN THE LIGHT OFF. THIS DOES NOT SOUND CORRECT TO ME. THE VEHICLE IS A 2007 KIA OPTIMA. ANY HELP THAT YOU CAN GIVE ME WILL BE GREATLY APPRECIATED *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247769November 5, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE SLID AND STRUCK A GUARDRAIL WHILE AVOIDING ANOTHER VEHICLE. THE ROADS WERE WET DUE TO RAINY CONDITIONS. AFTER STRIKING THE RAIL, THE FRONT END SLID AND THE PASSENGER SIDE WAS DAMAGED. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE HAD TO BE TOWED TO A SHOP AND WAS CONSIDERED TO BE DESTROYED BY THE INSURANCE COMPANY. THE CONTACT STATED THAT DUE TO THE SEVERITY OF THE CRASH, THE AIR BAGS SHOULD HAVE DEPLOYED AND MAY HAVE FAILED DUE TO A DEFECT IN THE VEHICLE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 33,000. UPDATED 11-25-08 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10237977August 13, 2008
AIR BAGS:FRONTAL, AIR BAGS
WE OWN A 2007 KIA OPTIMA. THE PASSENGER SIDE AIRBAG DASHBOARD INDICATOR LIGHT CONTINUOUSLY SHOWS THAT THE AIRBAGS ARE IN THE OFF POSITION WHICH MEANS THAT THEY MAY NOT DEPLOY DURING A COLLISION. WE TOOK OUR NEW CAR TO THE DEALER WHERE IT WAS PURCHASED TWICE AND WAS TOLD BOTH TIMES THAT THE PROBLEM WAS A MANUFACTURING "FLAW" AND THAT NO REPAIR WAS POSSIBLE. THEY REFUSED TO EVEN LOOK AT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236668August 1, 2008
SEAT BELTS, AIR BAGS
TL*THE CONTACT OWNS A 2007 KIA OPTIMA. THE CONTACT STATED THAT WHEN SMALL FRAMED PASSENGERS OCCUPY THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL. THIS INDICATES THAT THE FRONT PASSENGER SIDE AIR BAG IS INOPERATIVE AND MAY NOT INFLATE IN THE EVENT OF A CRASH THAT MERITS AIR BAG DEPLOYMENT. THE FAILURE MAY RESULT IN INJURY TO THE PASSENGER. THE DEALER STATED THAT HIS MODEL WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS), ALTHOUGH THE FAILURES WERE IDENTICAL. CURRENTLY, THE DEALER IS REPLACING THE SEAT ASSEMBLY, WHICH CONTAINS THE AIR BAG SENSORS. THE FAILURE AND CURRENT MILEAGES WERE 23,000. UPDATED 09/13/08.*LJ THE SEAT BELT WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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