Kia Optima Complaints (2012)

1,029 consumer complaints on file.

#10537233August 26, 2013
SERVICE BRAKES
I HAVE HAD 2 ISSUES: MY UVO SYSTEM HAS MALFUNCTIONED MULTIPLE TIMES AND MY SYSTEM IS GOING TO BE REPLACED AGAIN TODAY. I HAVE HAD BRAKE ISSUES, MY MASTER CYLINDER WAS REPLACED AND ITS GOING BACK IN TODAY FOR BRAKES. NOW MY CAR IS PULLING TO THE LEFT! I HAVE 25,000 MILES ON THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534685August 10, 2013
SUSPENSION
THERE IS A KNOCKING SOUND THAT SEEMS TO BE ON BOTH SIDES OF THE FRONT END. I HAVE HAD THE CARE ALIGNED AND IT DOES NOT SEEM TO BE PART OF THE ALIGNMENT, ALSO INDICATIONS FROM OTHERS IS THAT IT IS RELATED TO SWAY BARN ENDS. OTHERS ON THE KIA FORUM INDICATE SIMILAR PROBLEMS.. HTTP://WWW.KIA-FORUMS.COM/3G-2006-5-MAGENTIS-OPTIMA/43806-G3-ANNOYING-FRONT-SUSPENSION-NOISE-7.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532931July 31, 2013
STEERING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SUDDENLY BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523969July 9, 2013
ENGINE
I WAS DRIVING IN THE LEFT HAND LANE OF A MAJOR THOROUGHFARE WHEN MY KIA JUST LOST POWER. I WAS ABLE TO PULL OVER TO A SIDE STREET AND CALLED MY DEALER. THEY RECOMMENDED TURNING THE MOTOR OFF AND THEN BACK ON, WHICH DID FIX THE PROBLEM AND IT HAS NOT RECURRED, BUT IT WAS VERY FRIGHTENING WHEN IT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520179June 17, 2013
TIRES, WHEELS
AFTER 15,000 MILES TIRE DEVELOPED A HUGE BUBBLE ON THE SIDE WALL OF THE FRONT LEFT TIRE. BOUGHT THE CAR BRAND NEW WITH ORIGINAL TIRES FROM DEALERSHIP(NEXEN).THESE TIRES SHOULD BE OUTLAWED. RIGHT AFTER I GOT IT TO A MECHANIC SHOP, IT EXPLODED AND WAS SITTING ON THE RIM. I WAS VERY FORTUNE TO NOT BE DRIVING ON THE HIGHWAY WHEN THIS OCCURED. I CAN SEND PICTURE ALSO. I HAVE HAD TWO FLAT TIRES WITHIN THE FIRST YEAR OF PURCHASE. NOT INCLUDING THE 2ND PAIR THAT THE BUBBLE DEVELOPED AT THE FRONT. THE NEXEN TIRES TREAD LIFE IS VERY SHORT TOO.. THEY SEEMED TO DRIVE BETTER IN SLIGHTLY WET CONDITIONS THAN DRY; ODD. :/ I RECEIVED NO COMPENSATION FROM THE KIA DEALERSHIP I BOUGHT IT FROM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515593June 7, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
WHILE DRIVING MY 2012 KIA OPTIMA SX T GDI I LOST ACCELERATIONS ON THE HIGHWAY. I WAS DRIVING AT 55 MPH BECAUSE THE CAR WOULDN'T ACCELERATE, BUT IT DID DECREASE IN SPEED TO A DANGEROUS 20 MPH. I TRIED TO USE MY PADDLE SHIFTERS IN HOPES THAT WOULD WORK, TO NO AVAIL. I DEPRESSED THE GAS PEDAL TO THE FLOOR AND THE SPEED DID NOT CHANGE. I EVENTUALLY REACHED A SAFE PLACE AND SHUT THE CAR OFF, WAITED SEVERAL MINUTES AND ATTEMPTED RE-STARTING THE CAR. THE CAR SPUTTERED AND PAUSED BEFORE EVENTUALLY STARTING, THEN ALLOWED ME TO DRIVE APPROXIMATELY 100 YARDS BEFORE HAVING THE SAME DECREASED SPEED SITUATION AGAIN. I WAS FORTUNATE TO DRIVE HOME AT 45 MPH AND AVOID BEING RUN OFF THE RODE OR REAR ENDED BY ANOTHER VEHICLE OR WORSE . . . A TRUCK. THE NEXT MORNING I TOOK THE CAR TO THE DEALERSHIP AND AFTER A DIAGNOSTIC WAS INFORMED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. NOT SUCH BAD NEWS BUT I WAS SHOCKED THAT THE PRICE QUOTED TO ME, BY THE SERVICE MANAGER, IS $900.00. UNBELIEVABLE!!! I SEARCHED ALL OVER THE INTERNET AND FOUND ALL THE PARTS THAT ARE RELATED TO THIS TYPE ISSUE AND NOTHING, NOT ONE PART, COST $900.00. THE PROPOSED COST TO REPAIR MY CAR IS GREATER THAN THE CAR PAYMENT. AS A MATTER OF FACT, IT COST MORE THAN THE CAR PAYMENT FOR MY WIFE'S ML500. I HAVE VISITED KIA FORUMS THAT SPEAK TO PROBLEMS WITH THE KIA AND IT SEEMS THAT A MANUFACTURER IS IN ORDER. INCIDENTALLY, THE PART IS NO LONGER COVERED BY THE WARRANTY BECAUSE I RECENTLY PASSED THE 60,000 MILE MARK. I FEEL LIKE I AM BEING RIPPED OFF TO HAVE THE CAR REPAIRED FOR WHAT WILL BE LESS THAN AN HOUR OF WORK TO REPLACED A MINOR PART, THAT INCIDENTALLY HAS A COST OF $900.00. I WILL BE WILLING TO PROVIDE ANY OTHER ADDITIONAL INFORMATION RELATED TO MY EXPERIENCE WITH MY 2012 KIA OPTIMA. I SHOULD BE PURCHASED AND AUDI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514181May 30, 2013
STRUCTURE
KIA OPTIMA, HAS TOO MUCH CHROME ON THE DASH BOARD AND ON THE DOORS HANDLES. WHEN DRIVING YOU GET BLINDED WHEN THE SUN IS OUT. THIS CAUSE YOUR EYES TO HURT AND CAN CAUSE TEMP BLINDNESS. PLEASE DO A STUDY ON THIS SUBJECT. IT SHOULD BE AGAINST THE LAW TO HAVE CHROME INSIDE THE DASHBOARD AND DOOR HANDLES ON THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10511487May 11, 2013
UNKNOWN OR OTHER
I WAS DRIVING THE 2012 KIA OPTIMA AND TURNED A CORNER AND MY KNEE PRESSED ON DRIVERS DOOR AND THE INTERIOR DOME LIGHT CAME ON AND THIS HAS CONTINUED TO HAPPEN EVER SINCE. IT IS AN ISSUE WHEN IT HAPPENS AT NIGHT. WE HAVE TAKEN THE CAR TO A DEALERSHIP WHERE THEY SAID DOOR WAS NOT ADEQUATELY INSTALLED. IT WAS FIXED FOR A FEW WEEKS AND NOW IT IS DOING IT AGAIN. THE BATTERY COMPLETELY DIED A FEW MONTHS AGO BECAUSE OF THE SENSOR WHICH WOULD NOT ALLOW ME TO LOCK THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510028April 30, 2013
SUSPENSION, STEERING
WHILE DRIVE ABOVE 45MPH THE CAR WONDERS LEFT AND RIGHT, MAKING IT VERY HARD TO KEEP THE CAR ON THE ROAD. IT ALSO FEELS LIKE THERE IS A CATCH IN THE STEERING MAKING IT VERY EASY TO OVER CORRECT THE CAR. I HAVE HAD IT INTO KIA TO HAVE THE CAR LOOKED AT TWICE NOW. THEY HAVE CHECKED THE ALIGNMENT, TIRE PRESSURE... THEY DROVE A SALESMAN'S CAR AND A CAR OFF THERE LOT AND THEY TELL ME THIS IS THE WAY THEY ALL DRIVE. I FIND THIS VERY HARD TO BELIEVE, (ITS A WORKOUT TO KEEP THE CAR ON THE ROAD). I HAVE BEEN DOING SEARCHES ON THE INTERNET TO TRY AND FIND A SOLUTION FOR THE PROBLEM, WHILE DOING THIS I HAVE FOUND A LOT OF OTHER PEOPLE THAT ARE HAVING THE SAME PROBLEM AND ARE GETTING THE SAME FEEDBACK FROM THE DEALERS. FROM WHAT I HAVE FOUND IS ITS A KNOWN PROBLEM WITH THE 2011, 2012, 2013 KIA OPTIMA'S. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10509064April 22, 2013
STEERING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND CAUSED THE VEHICLE TO DRIFT FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ALONG WITH THE MANUFACTURER, STATED THAT THE VEHICLE WAS OPERATING PROPERLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 35,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508646April 18, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE VEHICLE WOULD SURGE FORWARD AND THE ENGINE RPMS INCREASED TO 6000. THE CONTACT STATED THAT THE FLOOR MAT WAS NOT SOURCE OF THE SURGING. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT DID NOT CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 4,800. UPDATED 06/18/13*LJ UPDATED 06/21/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505723April 9, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
I WAS DRIVING ON HIGHWAY DURING RUSH HOUR WHEN I HEARD A LOUD EXPLOSION AND SOUND OF GLASS RATTLING. AT FIRST I THOUGH I HAD A BLOWOUT ON ONE OF MY TIRES, SO I MANAGE TO PULL OVER TO THE EMERGENCY LANE. I THEN DID A WALK AROUND OF MY CAR AND SAW THE BUSTED SUNROOF. THERE WAS NOTHING OVERHEAD NOR DID I SEE ANY FLYING ROCKS OR DEBRIS AT THE TIME OF THE EXPLOSION. THERE WAS NOTHING OTHER THAN THE EXPLOSION. THE GLASS WAS BUBBLED UP LIKE IT BLEWOUT AND NOT IN. THERE WAS A HOLE THE SIZE OF A BASKETBALL IN THE MIDDLE OF THE SUNROOF. THERE WERE NO ROCKS OR ANYTHING INSIDE THE FLAP BETWEEN THE GLASS AND INTERIOR. ALSO THE FLAP COVER IS VERY THIN AND FLIMSY, IF SOMETHING HAD FALLEN ON IT, IT WOULD HAVE HIT ME ON THE HEAD BECAUSE IT IS JUST A THIN MATERIAL COVER. FURTHERMORE, IT WAS A SUNNY DAY, AT ROUGHLY 73 DEGREES. ALL I CAN SAY IS FOR A SUNROOF TO EXPLODE OUTWARDS, THE GLASS HAS TO BE DEFECTIVE IN SOME SORT OF WAY. IT SCARE THE LIVING LIGHTS OUT OF ME, IT WAS SUCH A LOUD EXPLOSION. IF I HAD THE COVER UNDONE, I WOULD HAVE BEEN HURT BY THE BROKEN FLYING GLASS. I TOOK IT TO THE DEALER AND THE MANAGER THERE TOOK PICTURES AND THEN MADE A COMMENT THAT HE WOULD FORWARD THE PICTURES TO THE DEALER BUT THAT IT WOULD BE DENIED BECAUSE THE LAST KIA THAT CAME IN WITH THE SAME PROBLEM THE DEALERSHIP CLAIMS PERSON HE WAS PLANNING ON FORWARDING THE PICTURES TO HAD DENIED THE CLAIM AND IT LOOKED THE SAME! THIS SHOWS ME THAT KIA IS VERY AWARE THAT THEIR PRODUCT (SUNROOF) IS DEFECTIVE AND HAS A POTENTIAL TO EXPLODE BUT OF COURSE THEY WILL NOT CLAIM THEIR PRODUCT HAS ANY DEFECTS BECAUSE IT WOULD COST THEM TOO MUCH. I AM NOT THE ONLY ONE WITH THIS INCIDENT OBVIOUSLY. I NEED FOR YOU TO BEGIN AN INVESTIGATION INTO TRYING TO DETERMINE IF THE GLASS IS NOT TEMPERED ENOUGH TO WITHSTAND CERTAIN TEMPERATURES OR IF THERE ARE OTHER DEFECTS THAT CAUSE IT TO EXPLODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507022April 3, 2013
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
THE HORN IS UNDER POWERED. IT ONE OF THOSE "ROAD RUNNER" "MEEP-MEEP" SOUNDING HORNS AND CANNOT ALERT OTHER DRIVERS EFFECTIVELY. THE 2013 OPTIMA SX VEHICLE HAS A REGULAR "AMERICAN" HORRN SOUND. WHY NOT RECALL TO CHANGE THE HORN TYPE? *TR ## VIN PASSED ## KIA OPTIMA SX 2012 ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505069March 20, 2013
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
STEERING IS VERY UNSTABLE. EXTREMELY AFRAID OF THIS CAR - I FEEL LIKE I AM NOT IN CONTROL WHEN DRIVING, I CONSTANTLY HAVE TO FIGHT TO STAY STRAIGHT. VEERS/PULLS LEFT AND RIGHT AS IF IM BOUNCING IN BETWEEN THE LINES ON THE INTERSTATE. MY STOMACH STAYS IN KNOTS IN FEAR I WILL HIT ANOTHER VEHICLE, OR WORSE A CONCRETE BARRIER IN THE CONSTRUCTION ON THE INTERSTATE. IT FEELS AS IF 3-5 SECONDS I AM NOT IN CONTROL, MY ARMS ARE EXHAUSTED BY THE TIME I ARRIVE TO MY WORK, HOME, OR ELSEWHERE. HAVE COMPLAINED SEVERAL TIMES TO KIA DEALER WHEN HAVING OIL CHANGED & I AM ALWAYS TOLD NOTHING IS WRONG OR CANNOT DUPLICATE PROBLEM. FOUR MECHANICS HAVE DRIVEN MY CAR ELSEWHERE AND AGREE THERE IS A SAFETY ISSUE AND KIA SHOULD RECALL AND FIX BEFORE IT COST SOMEONE/A FAMILY THEIR LIVES. MY DASH LIGHTS ALSO SURGE TO MAXIMUM BRIGHTNESS AT ANY RANDOM MOMENT WHILE DRIVING - ALL ON THEIR OWN. I RECENTLY STARTED HAVING ISSUES WITH STARTING MY CAR, I BOUGHT MY CAR IN MARCH 2012 AND CURRENTLY HAVE 14K MILES (HIGHWAY FOR WORK). RECENTLY, TWICE MY CAR FELT AS IF IT WAS NOT GOING TO START, SPUTTERING, SMELL OF EXHAUST INSIDE CAR. I ALSO HAVE ISSUES IF I AM AT A RED LIGHT/STOPPED AND WHEN I ACCELERATE SOMETIMES THE CAR FEELS AS IF IT DIES OUT FOR A SECOND - MISFIRING. I CAN NOT PASS IN TRAFFIC OUT OF FEAR MY CAR WILL NOT RESPOND WHEN I TRY TO ACCELERATE. MY CAR CONSTANTLY WILL NOT CONNECT TO MY PHONE, OR KEEPS A CALL DISPLAY ON THE RADIO AFTER THE CALL HAS ENDED (FREEZES) UNTIL I RESTART MY CAR. I FEEL THERE IS SOMETHING TERRIBLY WRONG WITH THE WIRING/ELECTRICAL/STEERING WITH MY CAR AND SEVERAL OTHERS ACCORDING TO OTHER COMPLAINTS ON HERE! TOYOTA RECALLED ONLY AFTER A DEATH, HYUNDAI/NISSAN/DODGE ALL JUST RECALLED IMMEDIATELY - WHAT ABOUT US KIA? I HAVE A FAMILY IN THIS SEDAN THAT IS GOING TO END UP COSTING MY LIFE OR WORSE, MY ENTIRE FAMILY'S LIVES! PLEASE ADDRESS THIS PROBLEM!!!!! STEERING IS NOT NORMAL OR SAFE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502305March 11, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE TIRE PRESSURE SENSOR, ABS, AND THE STABILITY CONTROL WARNING INDICATORS ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED WHEN DRIVING THROUGH A CAR WASH AND DURING RAINY WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501919March 7, 2013
STEERING
I AM A NEW OWNER OF A 2012 LX KIA OPTIMA WITH 27K MILES. MY CONCERN IS WHEN DRIVING AT HIGHWAY SPEEDS GREATER THAN 65 MPH YOU HAVE TO USE TWO HANDS ON STEERING WHEEL JUST TO KEEP THE VEHICLE STRAIGHT AND FROM PULLING LEFT OR RIGHT. IT FEEL AS IF THE STEERING WHEEL SLIPS AND IS QUITE ALARMING. I HAVE TO WORK HARDER TO KEEP IT IN THE LANES MAKING ME MORE TIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498354February 16, 2013
SUSPENSION, STEERING
SINCE I BOUGHT THIS CAR, AT HIGHWAY SPEEDS, THE VEHICLE DRIFTS LEFT AND RIGHT CONSTANTLY AND YOU HAVE TO USE TWO HANDS ON STEERING WHEEL JUST TO KEEP THE VEHICLE STRAIGHT AND FROM PULLING LEFT OR RIGHT. LESS NOTICEABLE IN CITY DRIVING BUT STILL DRIFTS. BROUGHT IT TWICE TO THE DEALER AND TECH DROVE IT AND TOLD ME ALIGNMENT IS WITHIN SPECS AND IT WAS FINE I JUST NEED TO GET USED TO IT. THIS IS VERY UNNERVING AND DANGEROUS. HOPE THE LEMON LAW WILL HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496079February 1, 2013
STEERING
2012 KIA OPTIMA HYBRID. HAS BEEN DEMONSTRATING A VERY NERVOUS STEERING (LEFT AND RIGHT PULLING), MORE MARKEDLY AT HIGHWAY SPEEDS, EVEN SINCE BRAND NEW, BUT INCIDENT DATE REPORTED WAS THE FIRST TIME THE PROBLEM WAS EXTREMELY NOTICEABLE. INCIDENT EVENT REPORTED WAS NOT AN ACCIDENT, BUT CLOSE ONE. EVEN AFTER INSTALLATION OF NEW TIRES, BALANCING AND ALIGNMENT, STEERING KEEPS RESPONDING NERVOUSLY, CAUSING DRIVER FATIGUE AND NOT IMPARTING TOO MUCH CONFIDENCE TO THE DRIVER AT HIGH SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495025January 29, 2013
STEERING
THE OWNER OF A 2012 LX KIA OPTIMA WITH 14K MI BUT VERY CONCERN AFTER DISCOVERING THAT AT HIGHWAY SPEEDS GREATER THAN 65-75 MPH YOU HAVE TO USE TWO HANDS ON STEERING WHEEL JUST TO KEEP THE VEHICLE STRAIGHT AND FROM PULLING LEFT OR RIGHT. I'M NOT A TECH BUT, IF I HAD TO GUESS, MY MONEY IS ON THE ELECTRONIC/POWER STEERING DEVICE. I LOVE EVERYTHING ABOUT THIS CAR AND IF KIA/HYUNDAI MOTORS WANTS TO KEEP THEIR SELLS, THEN THEY BETTER "OWN IT!" THIS IS DEFINITELY A RECALL/ NHTSA SAFETY MATTER THAT SHOULD BE TAKEN SERIOUSLY. ELECTRONIC/POWER STEERING IS AN AREA THAT SHOULD BE LOOKED AT AND RESOLVED IMMEDIATELY FOR THE SAFETY OF THE PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494455January 23, 2013
POWER TRAIN
FIRST THING CAR WAS NOT SHIFTING GEARS. DEALER REPLACED TRANSMISSION. SECOND OCCURRENCE PULLED OUT AND CAR LOST POWER WAS ABLE TO PULL OFF ROAD TURN IGNITION OFF AND RESTARTED CAR WAS OK. DEALER REPLACED ENGINE CONTROL MODULE. NEXT OCCURRENCE NOV 2012 CAR DID SAME THING RESTARTED WAS OK ENGINE LIGHT WENT OFF AFTER 2 DAYS. NOW JAN 2013 COLD MORNING STARTED DRIVING ENGINE HAD NO POWER. I GOT TO A OPEN ROAD SLOWLY PUSHED ACCELERATOR TO FLOOR WITH NO RESPONSE. CAR IS NOW IN DEALERSHIP I'M WAITING FOR MY PHONE CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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