Kia Optima Complaints (2012)
1,029 consumer complaints on file.
- #10862486May 2, 2016ENGINE
TRYING TO STATE A SHORT VERSION OF THIS BRUTAL SITUATION!! PURCHASED THE CAR WITH 60,000 MILES MY CAR IS NOW OUT OF WARRANTY HAS NOT REACHED 100,000 MILES AND THE ENGINE IS GONE. OF COURSE KIA WILL NOT FIX MY CAR I WOE $24,000 ON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861979April 28, 2016ENGINE
AT 60,100 MILES THE ENGINE FAILED. NO CHECK ENGINE LIGHT NO OIL LIGHT EVER CAME ON. I HAVE AN EXTENDED WARRANTY THAT DENIED IT ALONG WITH KIA CORPORATE. PREMATURE ENGINE FAILURE. MAINTAINED TO KIA STANDARDS AS WELL WITH OIL CHANGES. WITH EVERY OIL CHANGE I WAS TOLD THE OIL WAS FINE AND NOTHING SEEMED WRONG OR AMISS WITH THE OIL IN THE CAR. I TOOK MY CAR TO HAVE AN OIL CHANGE THE DAY BEFORE MY ENGINE BLEW. I WAS DRIVING TO WORK WHEN IT MADE A VERY LOUD KNOCKING NOISE AND I WAS UNABLE TO MAKE IT TO WORK. I HAD THE CAR TOWED IMMEDIATELY TO THE NEAREST DEALERSHIP. I HAVE OWNED THE CAR FOR 18 MONTHS AS THE SECOND OWNER. I AM STILL MAKING PAYMENTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861198April 25, 2016ENGINE
WHILE DRIVING DOWN THE HIGHWAY AT APPX 60MPH THE CAR SUDDENLY STOPPED ON US, AND ALL OF THE INDICATOR LIGHTS ON THE DASHBOARD CAME ON-FOR THE FIRST TIME EVER. THERE WAS NO KNOCKING SOUND PRIOR TO THIS HAPPENING (WE FOUND OUT THERE SHOULD HAVE BEEN AFTER TAKING THE CAR TO THE DEALERSHIP) AFTER HAVING THE CAR TOWED TO OUR KIA DEALERSHIP, WE WERE INFORMED THAT THE ENGINE HAD SEIZED, BUT THERE WAS OIL IN THE CAR. I AM NOW HAVING TO REPLACE THE ENTIRE ENGINE. AFTER READING MULTIPLE STORIES OF THIS HAPPENING TO OTHER PEOPLE AS WELL, IT SOUNDS LIKE KIA NEEDS TO ISSUE A RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860348April 19, 2016UNKNOWN OR OTHER
I OWN A 2012 KIA OPTIMA ON APRIL 5, 2016 I WAS DRIVING HOME FROM WORK AND MY SUNROOF EXPLODED. AT THE TIME I WAS DRIVING ON CLINE AVENUE (912). I WAS NOT DOING ANYTHING OUT OF THE NORMAL. THERE WERE NO CAR AROUND ME TO HIT ME THERE WAS NO FALLING DEBRIS FROM ANYWHERE. I HEARD A LOUD EXPLOSION SOUND AND WHEN I LOOKED UP I SAW MY SUNROOF WITH A HUGE HOLE AND TWO MORE LOUD POPS CAME AFTER THAT. SINCE THAT TIME I HAVE CONTACTED KIA USA THE CORPORATE HEADQUARTERS AND HAVE NOT GOTTEN ANYWHERE WITH THEM. THEY HAVE NOT OWNED UP TO THE FACT THAT THIS IS HAPPENING IN THEIR VEHICLES (2011 -2015). I DISCOVERED THIS WHILE RESEARCHING ON LINE. ONCE THE EXPLOSION HAPPENED I CONTACTED THE DEALERSHIP WHERE I PURCHASED IT AND WHERE I HAVE IT SERVICED ON A REGULAR BASIS. THEY HELD MY CAR FROM MONDAY, APRIL 11, 2016 UNTIL FRIDAY, APRIL 15, 2016. NOTHING WAS DONE TO IT. THEY CLAIM THAT THEY WERE INSTRUCTED TO HOLD IT SO THEY COULD AN INVESTIGATION OF THE CAR. I HAVE GIVEN 3 DEPOSITIONS OVER THE PHONE TO KIA WITH A PROMISE THAT SOMEONE WOULD GET BACK TO ME SOON. THAT HAS NOT HAPPENED YET. IN THE MEAN TIME I HAD TO GIVE THE DEALER SHIP A DEPOSIT SO THEY COULD ORDER THE GLASS TO FIX THE SUNROOF. THEY ARE TELLING ME THAT IT WILL COST $440.00 FOR THE CLASS AND $80.00 DOLLARS LABOR. THIS MAY NOT SEEM LIKE MUCH, BUT TO ME IT IS AND I FEEL LIKE THIS IS KIA'S RESPONSIBILITY. WHEN I WAS DOING MY RESEARCH ON-LINE I FOUND ARTICLE OF OTHERS CAR MAKERS HAVING THE SAME PROBLEM BUT THEY PAID FOR THE REPAIRS. I WAS TOLD THAT MY WARRANTY DOES NOT COVER GLASS AND SINCE THE TOTAL COST IS $520 AND MY INSURANCE DEDUCTIBLE IS $500. SO THIS IS MONEY I HAVE TO PAY OUT OF MY POCKET AND PRESENTLY I AM DRIVING AROUND WITH A PIECE OF PLASTIC FOR A ROOF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10860051April 18, 2016STEERING
THE STEERING WHEEL MAKES A CLICKING SOUND AND STICKS EVERY TIME I TURN THE STEERING WHEEL. WHILE DRIVING IT CAN BE A CHALLENGE TO STEER WITH THE STEERING WHEEL AS IT WILL GRAB AND MAKE THAT CLICKING NOISE AND YOU HAVE TO USE SOME FORCE TO STEER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10855299April 13, 2016ENGINE, STEERING
THE FIRST THING WOULD HAVE TO BE THE STEERING WHEEL LIKE IT HAS BEEN NOTED BEFORE WHEN YOU SIT STILL IT HAS A CLICKING SOUND. AND ALL DRIVING THE HIGHWAY AT 75 MILES AN HOUR IT STICKS AND YOU HAVE TO JERK IT BACK WITCH IS NO SAFE I HAVE HAD IT ALIGNED MANY TIMES BUT DOES NOT FIX THE PROBLEM. MY CAR HAS 112,113 MILES ON I TAKE CARE OF REPLACE THING THAT NEED TO DONE AND OIL CHANGES EVERY 3,000 WELL AFTER I HIT THE 100,000 MARK MY CAR SOUNDS LIKE IT HAS NO OIL .. ARE I HAVE SEEN ON THE INTERNET THAT IT SOUNDS LIKE YOUR RPMS ARE REALLY HIGH BUT THERE NOT ... IT STARTS WHEN I'M GOING 20 MPH ANOTHER THING THAT IS WEIRD WHEN I'M TURNING LEFT THE NOISE GOES AWAY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10854424April 8, 2016STEERING
AS REPORTED IN MANY PREVIOUS COMPLAINTS, WHEN I DRIVE AT HIGHWAY SPEEDS, THE STEERING WHEEL GETS "STUCK" AND STIFFENS AND JERKS, REQUIRING ME TO TURN THE STEERING WHEEL BACK TO CENTER SO THAT I CAN DRIVE STRAIGHT AHEAD. IT'S VERY DANGEROUS AND VERY TIRING. THE KIA SERVICE MANAGER SAID THIS IS THE WAY THE ELECTRONIC POWER STEERING IS SUPPOSED TO WORK AND I HAVE TO "LIVE WITH IT". I HAVE HAD THIS CAR FOR 4 YEARS, HAVE 33,000 MILES, AND THIS PROBLEM ONLY JUST STARTED. THE KIA USA CONSUMER ASSISTANCE AGENT SAID THERE'S NOTHING KIA CAN DO, IT OPERATES AS DESIGNED. HE SAID MANY OF THEIR CUSTOMERS LOVE THE WAY THE ELECTRONIC STEERING HANDLES. REALLY? WHAT'S TO LOVE ABOUT NOT BEING ABLE TO CONTROL THE STEERING OF YOUR CAR ON THE HIGHWAY AT 65-75 MPH??? THIS IS A TRAVESTY ON KIA'S PART. I NOTICE THAT THERE ARE MANY COMPLAINTS ON THIS WEB SITE ABOUT THIS PROBLEM, AND ZERO INVESTIGATIONS. HOW MANY COMPLAINTS DOES IT TAKE TO INITIATE AN INVESTIGATION? DOES THERE HAVE TO BE A MAJOR AUTO ACCIDENT TO GET ANYONE TO ACKNOWLEDGE THAT THERE'S A DESIGN PROBLEM?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10853734April 6, 2016VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE WINDSHIELD AREA NEAR THE VEHICLES ANTENNA WAS FRACTURED AND DETERIORATING. THE CONTACT MENTIONED THAT ONLY THE FIRST LAYER ON THE REAR WINDSHIELD WAS FRACTURED AS LARGE THE SIZE OF A BASEBALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10853890April 6, 2016STEERING
WHEN DRIVING AT HIGHWAY SPEEDS, THE STEERING WHEEL FEELS LIKE IT STICKS AND IT TAKES A BIT OF FORCE TO BREAK IT FREE. IT IS ALSO NEARLY IMPOSSIBLE TO KEEP IT GOING STRAIGHT DOWN THE ROAD. YOU MUST CONTINUOUSLY KEEP ADJUSTING THE STEERING WHEEL TO STAY IN YOUR LANE. I DID SOME SEARCHING AND THERE ARE A LOT OF COMPLAINTS ON THIS PROBLEM. I DON'T INK THIS IS SAFE AND SHOULD BE FIXED. I TOLD THE DEALER ABOUT IT, BUT THEY SAID THEY DIDN'T FIND ANY MECHANICAL ISSUES AND MAYBE IT WAS THE ALIGNMENT. I HAD ALREADY HAD THE ALIGNMENT CHECKED, WHICH WAS OK. THEY SAID MAYBE IT WAS THE TIRES. I BOUGHT NEW TIRES WHICH DIDN'T HELP. I HAVE HAD THE CAR FOR ABOUT 1.5 YEARS, BUT DIDN'T REALLY DRIVE IT A LOT ON THE HIGHWAY. THIS ISN'T NEARLY AS NOTICEABLE WHEN DRIVING AT IN TOWN SPEEDS, JUST AT NORMAL HIGHWAY SPEEDS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10853458April 5, 2016POWER TRAIN, STEERING, WHEELS
I HAVE A KNOCKING SOUND IN MY STEERING WHEEL. THE NOISE HAPPENS WHEN I TURN THE WHEEL BACK AND FORTH. ALSO, I HAVE NOTICED AN ODD GRINDING/SLIPPING SENSATION IN THE FRONT LEFT WHEEL WHEN I ACCELERATE ON A RIGHT TURN FROM DIFFERENT ELEVATIONS. PULLING OUT OF A PARKING LOT ON A "DECLINE" WHILE ACCELERATING TO THE RIGHT TO ENTER TRAFFIC IS A GOOD EXAMPLE. 73,000 MILES CURRENTLY BUT I'VE NOTICED THE GRIND/SLIP A LOWER MILEAGE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10852501March 30, 2016POWER TRAIN
APPROACHING A STOP LIGHT, THE AUTOMATIC TRANSMISSION STARTED DOWNSHIFTING. AS IT WENT THROUGH EACH GEAR THERE WAS A SHORT PAUSE FOLLOWED BY A JERKING CAR MOTION. ACCELERATING THROUGH THE INTERSECTION, THE ENGINE STARTED TO REV LIKE THE CLUTCH WAS OUT ON THE TRANSMISSION. AS I WAS ON A BUSY STATE HIGHWAY, THIS PUT ME IN DANGER OF BEING HIT. I MANAGED TO PULL MY CAR ONTO A SIDE STREET, AND THE TRANSMISSION CONTINUED TO BEHAVE IN THIS MANNER. THERE WERE NO WARNING LIGHTS ON THE DASH, OR ANY SORT OF INDICATION THERE WAS A PROBLEM WITH THE CAR. I PUT THE SHIFTER INTO MANUAL MODE, AND FOUND THAT I COULD CONTROL THE GEAR SHIFTS WELL ENOUGH TO GET THE CAR TO THE DEALER. AFTER 3 DAYS AT THE DEALER, THEY TRIED A RESET TO THE RELEARN SYSTEM AND UPDATES TO THE ECM/ECU AS SUGGESTED BY KIA. THE PROBLEM REMAINED. NOW THEY ARE TALKING ABOUT REPLACING THE TRANSMISSION, BUT KIA CANNOT TELL THEM WHEN THE TRANSMISSIONS WILL BE AVAILABLE. THE DEALER HAS ANOTHER CAR THAT HAS ALREADY BEEN WAITING FOR MORE THAN 3 WEEKS TO HAVE THE TRANSMISSION REPLACED. FAILING TRANSMISSIONS ARE A SERIOUS SAFETY ISSUE, AND WHEN DRIVERS HAVE NO WARNING THAT THE SYSTEM IS FAILING IT MAKES IT EVEN WORSE. THE LACK OF AVAILABLE TRANSMISSIONS WOULD INDICATE TO ME THAT THEY HAVE A KNOWN PROBLEM THAT SHOULD BE INVESTIGATED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10851412March 24, 2016UNKNOWN OR OTHER
ON MARCH 23, 2016 AT APPROXIMATELY 2:50 PM I WAS TRAVELING IN HEAVY TRAFFIC ON A HIGHWAY IN MY 2012 KIA OPTIMA EX WHEN THE PANORAMIC SUNROOF SHATTERED, IN A TRAJECTORY RESULTING THE THE GLASS POINTING UPWARDS CONSISTENT WITH AN EXPLOSION OUTWARDS. THE SUNROOF WAS NOT IN USE (AS IT AND THE ACCOMPANYING SUNSHADE WERE COMPLETELY CLOSED). I BECAME AWARE OF THE ISSUE AS IT OCCURRED VERY SUDDENLY, SOUNDING ALMOST AS IF A GUNSHOT HAD OCCURRED BEFORE THENTERING GLASS SHARDS LANDING ON THE SUNSHADE BECAME APPARENT BY RATTLING WHILE MY VEHICLE WAS DRIVING. AT THE TIME OF THE INCIDENT, I WAS TRAVELING AT NO MORE THAN 50 MPH AS TRAFFIC WAS HEAVY AND WE WERE TRAVELING THROUGH A ROAD CONSTRUCTION ZONE CHARACTERIZED BY REDUCED SPEED. THE WEATHER WAS SUNNY AND APPROXIMATELY 75 DEGREES. NO OTHER WINDOWS WERE OPEN AT THE TIME OF THE INCIDENT. PASSENGERS IN THE VEHICLE INCLUDED MYSELF (DRIVER) AND MY TODDLER DAUGHTER WHO WAS SECURED IN HER REAR-FACING CARSEAT. THERE WERE NO OVERPASSES OR LARGE IMPROPERLY SECURED VEHICLES NEARBY (SUCH AS A DUMP TRUCK) FROM WHICH A PROJECTILE COULD HAVE ORIGINATED TO SHATTER THE WINDOW. AS STATED ABOVE, THE SHATTER PATTERN OF THE GLASS IS CONSISTENT WITH A TRAJECTORY OF THE BREAK FROM OUTWARDS FROM THE VEHICLE. I HAVE SEVERAL PICTURES ATTACHED DOCUMENTING THE DAMAGE. IT IS MY BELIEF THAT THIS BREAK OCCURRED DUE TO A MANUFACTURING ERROR OR DEFECT IN THE GLASS OF THE PANORAMIC SUNROOF FREE FROM ANY PENETRATING OR PROJECTILE OBJECTS OR VARIABLES. I WAS NOT INFORMED BY KIA NOR MY SERVICING KIA DEALERSHIP THAT THIS IS A RESULT OF ANY DEFECT OR RECALL AND THAT ALL REPAIRS WOULD NEED TO BE MADE OUT OF POCKET BY MYSELF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10849943March 16, 2016UNKNOWN OR OTHER
BACK UP CAMERA NEEDS REPLACED AT A COST OF $350 WITH A $99 DEALER LOOK AT FEE. AT LESS THAN 90,000 MILES THERE IS NO REASON THAT A CAMERA NEEDS REPLACED AT THIS POINT. RECALL NEEDS THROWN AS ITS APPARENT MANY 2012 KIA OPTIMAS ARE DEALING WITH THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10846361March 13, 2016FUEL/PROPULSION SYSTEM
"TAKATA RECALL" I HAVE A RATHER NEW KIA OPTIMA. AT 70,000 MILES MY HIGH PRESSURE FUEL PUMP COMPLETELY WENT OUT. THIS AFFECTED MY ABILITY TO START THE CAR AND ACCELERATE AS IT WS VERY HESITANT AND SHAKY. THE CAR WAS STATIONARY WHEN I REALIZED THE PROBLEM. I WAS ATTEMPTING TO START THE CAR AND REALIZED THAT IT TOOK A VERY LONG TIME TO START. AFTER REALIZING THIS, I IMMEDIATELY TOOK MY CAR TO A MECHANIC TO HAVE IT INSPECTED AND TOLD THAT THE HIGH PRESSURE FUEL PUMP WENT OUT. I ASKED HOW IT HAPPENED AND HE INFORMED ME THAT IT HAD NOTHING TO DO WITH MY DRIVING AND THAT IT IS VERY LIKELY THE PRODUCT OF A FAULTY FUEL PUMP BECAUSE THAT USUALLY DOESN'T HAPPEN WITH A CAR WITH ONLY 70,000 MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10845692March 9, 2016STEERING
BOUGHT THE CAR NEW IN 2012 FROM FUCCILLO KIA IN CAPE CORAL, FLORIDA FOR MY WIFE. SHE NOTICED THE VERY SLIGHT "CLUNKING" NOISE IN 2014 WITH ABOUT 50K MILES ON IT AND DIDN'T THINK IT WAS MUCH OF A PROBLEM. IT GRADUALLY BECAME VERY, VERY LOUD AND SHE COULD NOW FEEL THE CONSTANT "CLUNKING" WHEN TURNING THE STEERING WHEEL OR HITTING SMALL IMPERFECTIONS IN THE ROAD. SHE BROUGHT IT TO MY ATTENTION AT ABOUT 65K MILES AND AFTER RESEARCHING THE NOISE ON THE INTERNET I FOUND THIS PROBLEM HAS BEEN OCCURRING IN THOUSANDS OF KIA AND HYUNDAI VEHICLES FROM 2010 TO 2014 MODEL YEARS. IT IS A QUARTER SIZED RUBBER STAR SHAPED BUSHING BETWEEN TWO METAL COUPLERS THAT DISINTEGRATES OVER TIME AND VERY QUICKLY IN WARM CLIMATES LIKE SOUTH FLORIDA. THIS REPAIR IS NOT A RECALL AND IS NOT COVERED AFTER 60K WARRANTY. I PURCHASED THE "NEW & UPGRADED" PART FROM A LOCAL KIA DEALER FOR LESS THAN $2 BUT, THE LABOR TO INSTALL IS CLOSE TO $350!!! THIS SHOULD BE A RECALL FOR THE VEHICLES INVOLVED DUE TO THE UNSAFE STEERING CHARACTERISTICS AND THE VOLUME OF VEHICLES AFFECTED AS IT DOES NOT INVOLVE AN OWNER SERVICEABLE ROUTINE MAINTENANCE COMPONENT!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10845626March 8, 2016ELECTRICAL SYSTEM
ANOTHER PROBLEM WITH MY 2012 KIA OPTIMA EX. I STARTED MY CAR TWO WEEKS AGO FINE AND DROVE TO THE STORE 3.1 MILES AWAY. AFTER GETTING BACK TO MY CAR I CLICK PUSH BUTTON TO UNLOCK THE DOOR ON THE CAR, NOTHING HAPPEN. I HAD TO REMOVE THE KEY FROM THE KEY SWITCH I CARRY TO GET IN. I PUSHED THE BREAK TO START IT BUT NO START. WORDS CAME UP ABOVE THE MILEAGE TELLING ME TO INSERT KEY. WHEN I BOUGHT THE CAR I WAS TOLD THAT IN THE GLOVE BOX WAS A KEY CHARGER AND THAT WAS IT. I GOT A PERSON FROM THE SERVICE DEPARTMENT TO COME OUT TO CHECK IT AND HE SAID IT COULD BE THE BATTERY IN THE KEY THAT MIGHT BE DEAD. HE REPLACED THE BATTERY IN WHICH THEY HAD ONE AND IT STILL WOULD NOT START. HE THEN SAID PUT THE KEY IN THE CHARGER, I DID SO AND IT STARTED. THIS MAKES THE SECOND PROBLEM AT THIS TIME THAT SEEMS TO BE A ELECTRIC PROBLEM WITH THIS CAR. ANY HELP OR HAS ANYONE HAD THIS PROBLEM ON A KEYLESS SWITCH?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10839138March 1, 2016ENGINE
AS I WAS DRIVING ON THE OVERPASS AND MERGING ONTO ANOTHER HIGHWAY MY CAR WOULD NOT ACCELERATE, I PUT THE CAR IN NEUTRAL AND WAS ABLE TO VEER OFF THE FREEWAY TO A SIDE STREET WHEN I STOPPED THE VEHICLE AND A LOT OF SMOKE STARTED COMING FROM THE ENGINE AND THE CAR WOULD NOT RESTART. BEFORE THIS I HAD NO INDICATION THAT ANYTHING WAS WRONG WITH THE VEHICLE. I HAD IT TOWED TO KIA WHERE I WAS TOLD THIS WAS DUE TO LACK OF MAINTENANCE AS THERE IS METAL DEBRIS IN THE OIL FILTER AND OIL PAN. THE VEHICLE ONLY HAS 71000 MILES ON IT AND I HAVE OIL CHANGE RECORDS TO PROVE MAINTENANCE EVERY 5000 MILES OR SOONER ON THE CAR. IT HAS NOW BEEN ALMOST 2 WEEKS AND I AM STILL WAITING FOR KIA TO RESPOND IF THEY ARE GOING TO FIX MY VEHICLE. SINCE I AM CONSIDERED THE 2ND OWNER (EVEN THOUGH THE FIRST OWNER WAS THE DEALERSHIP I BOUGHT THE CAR FROM) I ONLY HAVE A 60K MILE WARRANTY. I HAVE READ MULTIPLE STORIES ON 2012 KIA OPTIMA'S DOING THE SAME THING TO OTHER PEOPLE AND KIA NEEDS TO STEP UP AND FIX THIS PROBLEM!
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10838024February 24, 2016ENGINE
LAST WEEK, DURING AN OIL CHANGE, I WAS TOLD THAT MY TRANSMISSION COOLER HOSE WAS LEAKING AND NEEDED TWO NEW ONES. IN ADDITION TO THAT I WOULD HAVE TO PAY FOR THE COOLING SERVICE WHICH WOULD BE A TOTAL OF ABOUT $200. NO TELLING HOW LONG THE CAR WAS WITHOUT COOLANT, BUT MY CAR HAS NEVER OVER HEATED. COINCIDENTALLY, I RECEIVED AN EMAIL THAT THERE IS A RECALL ON THE KIA/2011 FOR THE SAME ISSUE! I WAS TOLD THAT THERE WAS NOTHING KIA WOULD OVER IF IT WAS NOT INCLUDED IN THE RECALL WHICH IT MOST LIKELY SHOULD BE BY LOOKING AT ONLINE REVIEWS. PLEASE INVESTIGATE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837745February 23, 2016FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHEN STARTING THE VEHICLE, IT HAD A HARD START. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO LOSE ACCELERATION AND THE PEDAL STIFFENED. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837354February 21, 2016STEERING
WHILE DRIVING AT HIGHWAY SPEEDS WITH STEERING WHEEL AT 12 O'CLOCK POSITION, THE STEERING WHEEL FEELS LIKE IT IS STUCK OR LOCKED WHEN TRYING TO MAKE MINOR STEERING CORRECTIONS. I HAVE TO SOMEWHAT JERK THE WHEEL AT WHICH TIME THE STEERING APPEARS TO WAKE UP AND RESPOND. IT FEELS AS IF THE ELECTRONIC POWER STEERING MODULE SHUTS DOWN GIVING THE FEELING OF A LOCKED/STUCK STEERING WHEEL. BY JERKING THE WHEEL TO "WAKE UP" THE STEERING IT CREATES AN OVER COMPENSATED STEERING CORRECTION ISSUE AND A CONCERN FOR SAFETY AT HIGHWAY SPEEDS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0