Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#11222260June 24, 2019
UNKNOWN OR OTHER, EXTERIOR LIGHTING
IT SEEMS THAT MY LIGHTS ALWAYS GO OUT! I'VE REPLACED THE FRONT LIGHT 3 TIMES IN ONE YEAR. AND THE BACK BRAKE LIGHTS AS WELL. I AM ALWAYS GETTING PULLED OVER BECAUSE OF MY LIGHT GOING OUT! THE TRIM SEEMS TO FALL OFF AS WELL ON BACK DOORS ABOVE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221568June 20, 2019
ENGINE, UNKNOWN OR OTHER
WAS DRIVING ON THE FREEWAY AT ABOUT 55 MPH, GOT IN LANE 4 TO EXIT THE HIGHWAY WHEN MY ENGINE JUST TURNED OFF. I DRIFTED TO THE SIDE OF THE HIGHWAY AND TRIED TO RESTART THE ENGINE. WHEN I TRIED TO RESTART THE ENGINE SMOKE STARTED TO COME FROM THE ENGINE. TOWED THE VEHICLE TO THE DEALERSHIP WHERE THEY STATED THAT THEY WOULD CALL ME WITH ANY UPDATES (THIS WAS AFTER TELLING ME THAT IT WOULD COST $165 TO DIAGNOSE). JUST GOT THE ECU UPDATED APPROX. 6 MONTHS AGO. NO CHECK ENGINE LIGHT OR ANYTHING POPPED UP ON THE DASH, JUST GOT THE OIL CHANGED 06/15/2019. THERE ARE APPROX. 118K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220026June 14, 2019
SUSPENSION
I HAVE TAKEN MY CAR IN TO 3 DIFFERENT SHOPS BECAUSE I HAVE A MAJOR BOUNCING IN MY FRONT END. EVERYONE IS SAYING NOTING IS WRONG BUT I CAN ONLY GO SO FAST. I HAVE MY TIRES AND STUFF ROTATED ALL THEM TIME HOPING IT HELPS. SOMETIMES IT MAKES IT WORSE. THE DEALER IN ST GEORGE SAYS NOTHING IS WRONG. I DRIVE THE HIGHWAY BUT CAN ONLY DO 65 MPH. WHEN THE BOUNCING HAPPENS THE STEERING WHEEL IS BOUNCING TOO. I HAVE HAD THE BOUNCING FOR ABOUT 10 MONTHS. I BOUGHT THE CAR USED WITH 79,000 MILES ON IT. THE USED CAR DEALER TOLD ME THAT IT WAS STILL UNDER WARRANTY BUT KIA SAID SINCE I WAS THE SECOND OWNER THERE WAS NO WARRANTY. I HAVE A 3 YEAR OLD BOY THAT RIDES IN HERE AND I DON'T WANT TO WRECK WITH HIM IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219237June 11, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I HAD JUST REACHED MY DESTINATION. AFTER BEING PARKED FOR APPROXIMATELY 30 - 45 MINUTES WHEN I TRIED TO CRANK UP TO LEAVE. I PUT IT IN THE DRIVE GEAR AND IT WOULD NOT MOVE FORWARD OR BACKWARD WHEN PUT IN THE REVERSE GEAR; THEN I HAD IT TOWED. THEN WHEN ATTEMPTED TO CRANK IT; IT CAUGHT A FIRE AND DESTROYED ALL OF THE MOTOR, AND MOST OF THE CAR BEFORE THE FIRE COULD BE EXTINGUISHED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11218885June 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING INDICATOR STARTED TO FLASH. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED AND TOOK THE VEHICLE TO KIA OF WEST NYACK (250 N ROUTE 303, WHITE PLAINS, NY 10994) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN AT THE DEALER EVER SINCE APRIL 22, 2019. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210817May 30, 2019
UNKNOWN OR OTHER
MY CAR ENGINE LIGHT KEEP COMING ON THEN IT WILL GO OFF FOR AWHILE THEN BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210649May 29, 2019
STRUCTURE:BODY, ENGINE, EXTERIOR LIGHTING
I WAS TRAVELING EAST ON A 4 LANE ROAD AT 45 MPH. AS I WAS PASSING THRU A GREEN LIGHT, A WESTBOUND VEHICLE MADE AN ILLEGAL LEFT TURN IN FRONT OF ME, CAUSING ME TO "T-BONE" HIS VEHICLE. ALL OF HIS AIRBAGS DEPLOYED.....NONE OF MINE DID. THE CAR WAS REPAIRED, SURPRISINGLY; YET I DO NOT FEEL SAFE DRIVING IT. I SUSTAINED CERVICAL AND LUMBAR SPINE INJURIES, AS WELL AS A SEVERE WHIPLASH AND CONCUSSION. I AM UNABLE TO WORK, DUE TO SURGERY THAT WAS NECESSARY. I JUST NEED TO KNOW IF THIS CAR IS SAFE?? I WAS ALSO IN A SIDE COLLISION THAT WAS NOT MY FAULT; TWO YEARS AGO,WHERE SOMEONE HIT ME, AND NO AIRBAGS DEPLOYED. AT THAT PARTICULAR ACCIDENT,I WAS STATIONARY; AT A STOP LIGHT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11210268May 28, 2019
ENGINE
DRIVING DOWN A CITY STREET LESS THAN A MILE FROM MY HOME, THE CAR STALLED JUST BEFORE THE INTERSECTION. I COULD NOT RESTART THE ENGINE. THERE WERE NO OIL OR CHECK ENGINE WARNING LIGHTS SHOWING. I COASTED TO A PARKING SPACE AND CHECKED THE BATTERY. ALL THE LIGHTS WORKED BUT THE ENGINE WOULD NOT TURN ON. I HAD THE CAR TOWED TO THE KIA DEALER. THEY CHECKED THE CAR AND SAID IT WAS MY FAULT BECAUSE THERE WAS NO OIL IN THE CAR. I HAD THE OIL CHANGED AT 50,000 MILES AND THE CAR HAS 56,000 MILES ON IT. THE CAR IS STILL UNDER 60,000 MILES SO THE WARRANTY SHOULD STILL BE GOOD BUT THEY REFUSE TO FIX IT THEY DID NOT GIVE ME A LOANER CAR BECAUSE KIA REFUSES TO PAY FOR THE ENGINE. THERE IS A RECALL ON THE ECU LOGIC UPGRADE (KSDS) WHICH THEY INSTALLED IN SEPTEMBER 2018 ALONG WITH A CATALYTIC CONVERTER REPLACEMENT, THEY ARE USING ANY EXCUSE SO THEY DON'T HAVE TO PAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210330May 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE POWER STEERING MALFUNCTIONED. LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132, (314) 595-4900) STATED THAT THEY COULD NOT FIND ANY FAILURES WITH THE VEHICLE. THE DEALER ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL; HOWEVER, THE MANUFACTURER FOUND NO RECORD OF A PREVIOUS RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207813May 15, 2019
ENGINE
I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 55 MPH AND THE CAR JUST STOPPED. ALL OF THE DASHBOARD LIGHTS CAME ON. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BEFORE I GOT TO A BUSY INTERSECTION. TOWED AND MECHANIC STATES I NEED A NEW ENGINE. I HAVE HAD THIS CAR LESS THAN 3 YEARS AND BOUGHT IT BRAND NEW. FINANCED FOR 5 YEARS SO I'M REALLY IN A BIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207423May 14, 2019
ENGINE
TAKATA RECALL: THE ENGINE ON MY KIA OPTIMA IS MAKING A LOUD KNOCKING AND TICKING NOISE. THE VEHICLE ALSO LOSES SLIGHT POWER WHEN PRESSING ON THE GAS PEDAL. I KNOW THERE HAS BEEN NUMEROUS COMPLAINTS FROM KIA OWNERS ABOUT THE ENGINE MAKING THE SAME NOISE AND THEY HAD TO HAVE THEIR ENGINES REPLACED. THE VEHICLE MAKES THE NOISE EITHER MOVING OR STANDING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207505May 14, 2019
STRUCTURE:BODY
PAINT IS CHIPPING OFF EVERY TIME CAR IS WASHED AND KIA REFUSES TO DO ANYTHING ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206935May 10, 2019
ELECTRICAL SYSTEM, ENGINE
CAR WON'T START WHEN YOU PUSH TO START WITH BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206163May 8, 2019
ENGINE
TAKARA RECALL,I WAS DRIVING MY 2015 KIA OPTIMA GDI,WHEN SUDDENLY MY ENGINE SHUT OFF,AND THEN HAD A HARD TIME STARTING,THEN I CALLED TOWING AGENCY,THEY JUMPED IT,THEN MY ENGINE STARTED TO HAVE A LOUD KNOCK LIKE SOUND..THEN DIED OUT AGAIN..MY OIL IS ALWAYS CHANGED REGULARLY,AND WHEN THIS HAPPEN IT WAS SHOWING MY OIL LEVEL IS GOOD..LUCKILY NO ONE GOT INJURED WHEN MY VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204506April 29, 2019
ENGINE
THE CAR HAS BEEN MAKING A SPUTTERING/TICKING NOISE SINCE PURCHASE. I HAVE HAD IT CHECKED AT KIA TWICE AND THEY SAY NO ISSUES FOUND. THE NOISE IS DEFINITELY NOT NORMAL, BUT NOBODY WILL DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203852April 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL JUST PULLED INTO MY JOB CAR WAS IN PARKED. CAR WAS STILL RUNNING HAD ABOUT 45MINS TO SPARE BEFORE CLOCKING IN. NOTICE THE CAR BEGIN TO SMOKE AS I'M SITTING PREPARING MY SELF FOR WORK. NO WARNING SIGNS APPEARED TO NOTIFY ME THAT THE CAR WAS OVERHEATING. TURNED THE ENGINE OFF TO SEE IF CAR WILL COOL DOWN. SMOKE SEEMED TO GET HEAVIER. I GOT OUT THE CAR AND SEEN THERE WAS FIRE UNDERNEATH. IMMEDIATELY I NOTIFIED EMERGENCY OFFICIALS. GOOD SAMARITANS HELPED PUT OUT THE FIRE. EMERGENCY OFFICIALS SAY IT WAS ELECTRICAL THAT CAUSED IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11203438April 24, 2019
POWER TRAIN
WHEN DRIVING THROUGH A NEIGHBORHOOD BETWEEN 20 - 25MPH THE HYBRID WARNING LIGHT ILLUMINATED WITH OVERHEAD VOICE STATING TO PULL OVER AND NOT DRIVE THE VEHICLE ANY FURTHER. IN THE PROCESS OF PULLING OVER THE CAR PROCEEDED TO LOSE ALL POWER. ELECTRICAL WITHIN CAR (LIGHTS, RADIO, ETC.) REMAINED ON BUT CAR WAS UNABLE TO ACCELERATE AND ENGINE WAS COMPLETELY OFF. THE CAUSE OF THE POWER LOSS IS STILL UNKNOWN, HOWEVER, WE WERE RUNNING ON HYBRID POWER AT THE TIME. THIS, WITH THE HYBRID MALFUNCTION INDICATOR LIGHT LEAD ME TO BELIEVE THIS IS A PROBLEM WITH THE HYBRID SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203496April 24, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE DRIVING 20 MPH, THE ENGINE SEIZED. THE CONTACT PULLED THE VEHICLE OVER, BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO ARAPAHOE KIA (9701 E ARAPAHOE RD, CENTENNIAL, CO 80112, (720) 262-9111) WHERE IT WAS DIAGNOSED THAT A COMPUTER UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203093April 23, 2019
STEERING
CANNOT CONTROL STEERING. SEEMS TO WANT TO HOLD IN THE 'CENTER' POSITION. WHEN TRYING TO CORRECT THE STEERING, LEFT OR RIGHT, I GET A 'STICKY' OR 'DEAD SPOT' IN THE STEERING WHEEL. A FEW MONTHS AFTER I BOUGHT THIS CAR, THE DEALER REPLACED THEW STEERING COLUMN BECAUSE IT WAS 'UNDRIVEABLE', NOW A FEW YEARS LATER, THE PROBLEM IS RECURRING. MANY COMPLAINTS ABOUT 'STICKY' STEERING FOR KIA OPTIMAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203136April 23, 2019
ENGINE
ENGINE FROZE DUE TO LACK OF OIL BEING PUMPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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