Kia Optima Complaints (2013)
1,443 consumer complaints on file.
- #11374794November 16, 2020ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
I WENT TO START MY CAR WHICH WAS ON AUGUST 24, 2020 AND IT WAS MAKING A VERY VERY LOUD NOISE I COULDN'T MOVE IT SO I HAD IT TOWED OVER TO A MECHANIC WHO DISCOVERED THAT THE ENGINE IN FACT HAS BEEN BLOWN ARE THE BLOCK HAS BEEN BLOWN SO THE ENGINE IS NO GOOD AND NEEDS TO BE REPLACED I AM WAY AND THERE WAS NO WARNING ON MY VEHICLE AND WITH ALSO NO NOTIFICATION OF OIL WAS LOW OR NO OIL IN MY CAR WHATSOEVER THERE WAS A METAL SHAVINGS IN THE OIL PAN THE MECHANIC DISCOVERED AND IT THERE'S NO LEAKS IN THE CAR AT ALL AND SO NOW I PAY PAYMENTS FOR A CAR AND SOMEBODY ELSE TO TAKE ME AROUND TO WORK EVERY DAY FOR MONTHS ON MONTHS ANDPAYMENTS FOR A CAR THAT SITS IN MY DRIVEWAY BROKEN DOWN AND THE DEALERSHIP HERE KIA WILL NOT THEY FIX MY CAR THEY REFUSE TO BECAUSE OF A DISAGREEMENT PRIOR TO THIS I AM ON ANYTHING ABOUT MY CAR THEY WILL NOT DO I AM ACTUALLY THE ONE WHO DISCOVERED THERE WAS A RECALL IN THE VEHICLE SINCE FEBRUARY AND NOBODY HAS TOLD ME AND EVERYBODY HAS FAILED TO MENTION THIS OR CONTACT ME
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374871November 16, 2020FUEL/PROPULSION SYSTEM
CAR HAS A BAD GAS FUME SMELL THAT COMES THROUGH THE VENT WHEN DRIVING CHECK ENGINE LIGHT CAME ON MOTOR HAS A LOUD TAPPING NOISE AND BURNS GAS QUICK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11374627November 14, 2020ELECTRICAL SYSTEM, ENGINE
I WAS SITTING IN MY CAR AND IT CAUGHT ON FIRE UNDER THE HOOD,THE FIRE DEPARTMENT THINKS IT WAS SOMETHING ELECTRICAL. IT WAS IN PARK WHILE I WAS DROPPING SOMEONE OFF WHO WAS GETTING OUT OF MY CAR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11373782November 9, 2020ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING ON A ROAD WITH MY LITTLE COUSIN. ALL MY FUNCTION LIGHTS CAME ON AND AND MY CAR BEGAN TO STALL AND SLOW DOWN SO STARTED TO PRESS ON THE GAS FOR ACCELERATION A BLOCK DOWN THE WAY WE STARTED SMELLING SMOKE I PANICKED TRYING TO GET OVER AND RAN UP ON THE CURVE AND CAME OFF IT PULLED TO A SAFE SPOT AND ME AND MY COUSIN BOTH EXIT THE VEHICLE QUICKLY WHEN WE GOT OUT MY IT WAS SMOKING REALLY BAD MY COUSIN NOTICED THAT IT WAS ON FIRE UNDERNEATH THE CAR SO I LOOKED AND IT WAS ON FIRE SOMETHING FELL TO THE GROUND ON FIRE UNDERNEATH THE CAR.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11373240November 5, 2020ENGINE
2 DAYS AGO I LEFT WORK AND MY ENGINE STARTED KNOCKING. I DIDN'T MAKE IT OUT OF THE PARKING LOT. I TOOK IT TO MY MECHANIC WHO SAID I NEEDED A NEW MOTOR. THERE WERE NO WARNING SIGNS BEFORE THIS. I HAVEN'T NOTICED ANY OTHER NOISE AND NO WARNING LIGHTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11372426October 30, 2020SUSPENSION
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT A WARNING LIGHT INDICATING THAT THE HYDRAULIC ASSEMBLY POWER UNIT NEEDED TO BE SERVICED. THE CONTACT TOOK THE VEHICLE TO KIA OF CERRITOS (18201 STUDEBAKER RD, CERRITOS, CA 90703; (562) 860-2424) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 97,125.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11366908October 28, 2020STRUCTURE:BODY, WHEELS
ALL THE PAINT ON THE OUTSIDE OF MY 2013 KIA OPTIMA IS BUBBLING AND PEELING OFF THE CHROME ON MY WHEELS IS CHIPPING AND COMING OFF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11364816October 17, 2020ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
KIA KIRBY VENTURA HAS REMOVED (2) OR MORE ACTIVE DANGEROUS RECALLS FROM VIN# OF THE VEHICLE THAT IS UNFORTUNATELY IN MY NANE. RECALL 1, STEERING WHEEL MDPS UNIT. I HAVE A LETTER NOTIFICATION DATED APRIL 24 2017 NO RECALL#. PLUS RECALL 18V363000 AIR BAG CONTROL UNIT THAT SHOULD APPLY BUT NEVER RECEIVED RECALL NOTICE. RECALL#17V224 ENGINE STALL/FREEZE ISSUE I HAVE RECALL NOTIFICE PLUS A NOTICE FROM THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA ABT SPECIFIC RECALL THAT DOES EFFECT CAR. I MADE 2 ATTEMPTS AT KIA KIRBY VENTURA LAST YEAR, BEFORE COVID19, TO GET ENGINE RECALL FIXED CAR WAS EXPERIENCING SYMPTOMS AS DESCRIBED ALMOST CASUED SERIOUS ACCIDENTS ON FREEWAY. I WAS DENIED BY SERVICE MANAGER DAVID BODJANAC SINCE DEALERSHIP, DURING 2ND VISIT TO HAVE ENGINE RECALL FIXED, KIA KIRBY VENTURA REMOVED RECALL FROM VIN# ASKED ME WHERE DID I GET RECALL NOTICE FROM? ENGINE ISSUE NOT FIXED. FAST FORWARD TO TODAY, THURS 10/15/20 EARLY EVENING IM COMING UP TO CORNER ENGINE STALLED TWICE AS I WAS SLOWING DOWN APPROCHING, TURNING. LUCKILY I WAS DRIVING AT SLOWER RATE OF SPEED. COMING OUT OF TURN CAR ULTIMATLY MADE INTO MY PARKING LOT W/OUT CRASHING LUCKILY NO ONE WAS OUT WALKING. ENGINE CAR FROZE. LUCKILY IN FRONT OF PARKING SPACE, MANAGED TO FORCE CAR IN PARKING SPOT. NOW DISPUTING W/KIA KIRBY VENTURA, SM DAVID BODJANAC, WHO DENIED ENGINE RECALL OR ANY RECALL. KIA KIRBY VENTURA SERVICE W/UNDOUBTEDLY TELL ME ISSUE W/CAR HAS NOTHING TO DO W/ANY RECALLS. HAD I BEEN ON FWY WHICH I DRIVE ON 2, 3 TIMES A DAY OR BEEN DRIVING AT HIGHER RATE OF SPEED ON STREET AS I WAS I WOULD HAVE BEEN KILLED. KIRBY KIA VENTURA SAID THEY W/GIVE 0 FOR CAR NOT RUNNING DUE TO RECALL BUT STILL IN GOOD CONDITION FULLY LOADED. IF CAR RUNNING THEY MITE GIVE ME $5500-$6000MAX..PER KB NOT RUNNING CARS VALUE $6923- $8852 IN FAIR CONDITION /MECHANICAL ISSUES & $7851-$9790 IN GOOD CONDITION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11364834October 17, 2020ENGINE
THREE TIMES- TODAY 10/18/2020 MY CAR IS NOT LEAKING OIL BUT BURNING OIL. DANGEROUSLY LOW I HAVE TO KEEP CHECKING. NO OIL ON THE GROUND. I SMELL OR A LIGHT TO SERVICE OIL COMES ON. FIRST TIME 6/10/2020 - 2ND TIME 10/1/2020 TODAY 10/18/2020 THERE IS STILL OIL BUT VERY LOW, 2QTS WERE PUT IN ON 10/1/2020 . THE ENGINE IS BURNING OIL. I HAVE NEW SPARK PLUGS MAYBE LESS THAN A YEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11364234October 13, 2020ELECTRICAL SYSTEM, ENGINE, WHEELS
TURNER KIA DIAGNOSIS MY VEHICLE OF OVERHEATING CONDITION REVEALED COMBUSTION GASSES GETTING INTO COOLANT. INTERNAL ISSUE ALLOWING COMBUSTION PRESSURE TO GET INTO COOLING SYSTEM WHICH IS HAMPERING COOLING EFFICIENCY AS WELL AS CAUSING AREACTION OFF COOLANT. WHEN I DROVE THE CAR HALF WAY ON THE HIGHWAY IT STARTED TO SMOKE AFTER I JUST GOT IT BACK FROM TURNER KIA AFTER FIXING WHAT THEY SAID WAS THE PROBLEM AFTER THAT I TOOK IT BACK TO TURNER KIA AND THEY DIAGNOSIS IT AS NEEDING A NEW ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11363950October 12, 2020POWER TRAIN
EXCESSIVE ENGINE OIL CONSUMPTION. THE ENGINE USES 1 FULL QUART OF OIL EACH 500 MILES. IT IS A POLLUTION ISSUE AS WELL AS AN ENGINE ISSUES. CAR ONLY HAS 113,000 MILES. I CALLED KIA AND THE DEALER REPAIR DEPT. SAID THE RECALLS FOR ENGINE FAILURE ONLY COVERS BEARING WEAR AND NOT EXCESSIVE OIL CONSUMPTION. PLEASE HELP ME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11363973October 12, 2020ENGINE
I HAD BEEN HOME FROM WORK FOR ABOUT AN HOUR, GOT IN MY CAR TO GO RUN SOME ERRANDS, STARTED IT, AND IT HAD A KNOCKING NOISE COMING FROM THE ENGINE. I IMMEDIATELY SHUT IT OFF AND HAD IT TOWED TO THE DEALERSHIP THE NEXT DAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11363528October 9, 2020ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE HORN WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE CONTACT CONTACTED TAYLOR KIA OF LIMA LOCATED AT 2100 N CABLE RD, LIMA, OH 45805, (567) 712-6604) WHO WERE UNABLE TO RETRIEVE A DIAGNOSTIC FAULT CODE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11363376October 8, 2020STRUCTURE:BODY
PAINT IS FLAKING AND EXPOSING BARE METAL ON HOOD AND ALONG WINDSHIELD UPRIGHTS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11363101October 6, 2020ENGINE
I WAS DRIVING AND ALL LIGHTS CAME ON IN THE CAR THEN IT STOP DRIVING, AT FIRST I WAS TOLD IT WAS THE STARTER BUT THEN WAS TOLD THE ENGINE WAS THE PROBLEM DUE TO THE STARTER NOT FIXING THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11362847October 5, 2020ELECTRICAL SYSTEM, STEERING
THE MOTORS ON ALL MY WINDOWS WENT OUT AND MY STEERING WHEEL WHEEL SHAKES AND RATTLES REALLY BAD, IT'S CONCERNING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11362339October 2, 2020STRUCTURE:BODY
THE PAINT IS PEELING IN SEVERAL AREAS ON THE HOOD, AROUND THE FRONT WINDOW AND ABOVE THE DOORS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11362405October 2, 2020POWER TRAIN
I WAS DRIVING MY VEHICLE ON THE STREET WHEN I BEGAN TO SEE WHITE SMOKE CLOUDS COMING FROM MY EXHAUST. I IMMEDIATELY TOOK THE CAR HOME, WAS NEARLY HIT ON THE WAY HOME (LOW POWER TO VEHICLE) AND MADE AN APPOINTMENT AT KIA. I HAD APPROXIMATELY 120000 MILES ON THE CAR. HAD ENGINE AND TURBO CHARGER REPLACED AT 74000 MILES. TOOK CAR TO KIA CLAIMS THE TURBO CHARGER IS OUT AGAIN. THIS YEAR HAS A LOT OF PROBLEMS AS IT IS. I DO NOT RECOMMEND KIA...
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361985September 30, 2020AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, HE HEARD AN ABNORMAL POPPING SOUND PRIOR TO THE AIR BAG WARNING LIGHT ILLUMINATING. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE HORN HAD POPPED OUT OF PLACE AND WAS RAISED INSIDE OF THE STEERING WHEEL WHICH MADE THE HORN DEFECTIVE. DESPITE THE FAILURE, THE CONTACT DROVE THE VEHICLE HIS RESIDENCE. THE CONTACT CALLED SOUTH SHORE KIA (1128 SUNRISE HWY, COPIAGUE, NY 11726) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361919September 29, 2020STRUCTURE:BODY
THE PEARL WHITE PAINT BEGAN PEELING OFF IN LARGE SHEETS AND IS NOT RELATED TO A ROCK CHIP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0