Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11386087January 2, 2021
ENGINE
MY CAR IS TICKING AND BATTERY KEEPS GOING DEAD IT CUT OFF ON THE HIGHWAY HAD TO HAVE IT TOWED HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386139January 2, 2021
ENGINE
THE VEHICLE'S ENGINE STALLED & SHUT OFF WITHOUT WARNING, WHILE I WAS DRIVING IN TRAFFIC. IT GAVE ZERO PRIOR WARNING, THERE WERE NO WARNING LIGHTS, NO SPUTTERING, NO INDICATION OF AN ISSUE. AT THE TIME, IT HAD A QUARTER TANK OF GAS (AT LEAST THE GAUGE SAID SO). AAA FILLED THE TANK AND WE RESTARTED THE VEHICLE, WITHOUT ISSUE. I TOOK IT TO THE DEALERSHIP OUT OF CONCERN IT MAY HAPPEN AGAIN (ON THE FREEWAY WHERE IT COULD CAUSE AN ACCIDENT), AND THEY SAID IT'S A FAULTY TURBO CHARGER CAUSING A "LOSS OF POWER." GIVEN THERE WERE NO ISSUES WHILE DRIVING IT TO THE DEALERSHIP, I'M NOT SURE I AGREE WITH THE "LOSS OF POWER." BUT REGARDLESS, IF THE TURBO IS BAD, IT'S AMONG THOUSANDS OF OTHER 2013 KIA OPTIMAS WITH TURBO & ENGINE ISSUES THAT ARE ALL WAY TOO SIMILAR TO BE COINCIDENCE. THE DEALERSHIP WANTS ALMOST 4K TO REPLACE IT, WITHOUT ANY GUARANTEE IT'LL ACTUALLY FIX THE ENGINE STALLING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386185January 2, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I LEFT WORK ONE NIGHT AND STARTED FINE AND WAS DRIVING NORMAL FOR ABOUT 10-15 MILES THEN EVERY SINGLE LIGHT CAME ON THE DASH BOARD THEN COULDN'T ACCELERATE ANYMORE! IT DROPPED IN LIKE 15MPH INCREMENTS UNTIL IT FINALLY ROLLED TO A STOP! I CUT THE CAR OFF AND EVER SINCE IT CUT OFF IT HASN'T CUT BACK ON SINCE ME AND COUSIN LOOKED AND SEEN NO OBVIOUS PROBLEMS BUT THINK THE MOTOR LOCKED UP COMPLETELY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385798December 31, 2020
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN I WAS DRIVING ALL THE LIGHTS CAME ON ON THE DASHBOARD AND I COULDN'T ACCELERATE AT ALL THEN IT CUT OFF AND HAVEN'T BEEN ABLE TO JUMP IT OFF OR ANYTHING! WE'VE LOOKED TO SEE IF WE COULD FIND OUT WHY BUT IT'S JUST DIED AND I THINK THE MOTOR LOCKED UP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385108December 27, 2020
ELECTRICAL SYSTEM, ENGINE
IT STARTED WITH THE HEAD LIGHTS GOING OUT THEN SHORTLY AFTER THAT WAS FIXED THE CAR WOULD SHUDDER START. THE CLOCK WOULD SHOW 000 AS IF THE CAR WAS BRAND NEW AND NEEDED THE TIME PLACED ON THE CLOCK THE SAME THING WAS HAPPENING TO THE SPEEDOMETER. THEN THE CAR JUST WOULDN'T NOT START AT ALL. THE LIGHTS WOULD COME ON IT WOULD ALSO CLICK BUT NOT TURN OVER. WE TRIED JUMPING THE CAR THAT WORKED FOR A WHILE BUT NOW THE NO START IS STARING TO BE CONSISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385151December 27, 2020
SERVICE BRAKES
SUDDENLY THE BRAKES WERE APPLIED TO THE CAR ON THE ROAD WHILE DRIVING AT 55 MPH ON A HIGHWAY. IF THERE WERE ANY CARS BEHIND ME, I WOULD HAVE GOTTEN REAR ENDED, AT A VERY HIGH SPEED, POTENTIALLY RESULTING IN SEVERE INJURY. I WAS NOT ABLE TO DRIVE THE CAR ANYTHING MORE THAN 5MPH DUE TO THE BREAK CONSTANTLY BEING APPLIED TO THE CAR RESULTING IN ME NOT BEING ABLE TO MERGE ACROSS THE HIGHWAY SAFELY TO THE SIDE. THE CAR GAVE THE "CHECK BRAKE" ALERT ALONG WITH "HYBRID SYSTEM FAILURE". THE KIA DEALERSHIP IN FREMONT, CALIFORNIA DIAGNOSED THE ISSUE. ATTACHED IS THE DIAGNOSIS REPORT. THERE WAS A BRAKE FLUID LEAK INSIDE THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU), POSSIBLY RESULTING IN AN ELECTRICAL SHORT. THAT IS EXACTLY SAME ISSUE AS KIA RECALL 20V519000 ISSUED IN AUGUST 2020. IF THE HECU SHORT CIRCUITS, THERE IS AN INCREASED RISK OF AN ENGINE COMPARTMENT FIRE. KIA NEEDS TO ADD THIS VIN TO THE RECALL. IT'S SAME YEAR MODEL AS RECALL. DEALER ADVISED TO REPLACE A PART 58620-4U301. KIA SHALL PROMPTLY ADDRESS THIS ISSUE. GREATLY APPRECIATE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384293December 20, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR SMELLED LIKE GAS WHEN AIR WAS ON AND EVEN WITH AIR OFF. FIXED MARCH 2019 AND I BELIEVE I SEE A RECALL FOR IT NOW. WE PAID A PRETTY PENNY TO GET FIXED. MY PAINT ON MY CAR IS COMING OFF EVERYWHERE LIKE BAD NAIL POLISH. IT IS PEELING OFF AND CONTINUES TO HAPPEN IN NEW PARTS OF THE CAR. I'M TRYING TO GET THIS FIXED NOW WITH KIA. THIS STARTED HAPPENING AROUND WINDSHIELD FIRST ABOUT A YEAR AND HALF AGO AND THEN THE TRUNK LAST FALL AND NOW MY DOOR AND OTHER AREAS IN THE LAST FEW MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383864December 17, 2020
SERVICE BRAKES
FIRST I HAD TO REPLACE MY TRANSMISSION THEN I STARTED GETTING A WARNING MESSAGE STATING HYBRID SYSTEM WARNING SAFETY. FOLLOWED BY CHECK BRAKES WARNING. THIS OCCURED WHILE I WAS AT A STOP LIGHT.THE BREAKS COMPLETELY GO OUT AND BEGIN TO MAKE A LOUD GRINDING SOUND. ONCE I SHUT THE CAR OFF FIR ABOUT 30-60 MINUTES THE LIGHT GOES OUT UNTIL THE NEXT OCCURANCE. PRIOR TO LOSING ALL BREAK CONTROL THE CAR IS FINE. THIS PERSISTED TO A POINT THAT I CANNOT DRIIVE THE VEHICLE. THE DEALERSHIP FINALLY DIAGNOSED THE ISSUE AS A HYDRAULIC PROBLEM AND COULD BE FIXED FOR $2700. THIS IS A KIA MANUFACTURING ISSUE AND KIA SHOULD BE RESPONSIBLE TO FIX IT. I DID SUBMIT A COMPLAINT TO KIA CONSUMER AFFAIRS TO NO AVAIL. PLEASE HELP WITH THIS ISSUE OR PUT THIS ON A RECALL LIST. THIS IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384003December 17, 2020
ENGINE
THERE IS A LOUD KNOCKING NOISE WHEN PLACED IN GEAR, THE KNOCK IS NOT HEARD WHILE IN PARK. BECAUSE NO SENSOR HAS GONE OFF, THE REPAIR TECH SAID THERE IS NOTHING HE CAN DO. I DO HAVE A THE MOTOR THAT WAS RECALLED, AND IT WAS REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383584December 15, 2020
ENGINE, STEERING
I WAS GOING DOWN A ROAD IN MY TOWN LPGA IN DAYTONA BEACH, WHEN ALL OF A SUDDEN I HEARD THIS WEIRD SOUND THEN MY ACCELERATING STOPPED EVEN THOUGH I HAD MY FOOT ON THE GAS. THE CAR ENGINE WOULD NOT ACCELERATE EVEN THOUGH I HAD MY FOOT ON THE GAS IT FINALLY SLOWED DOWN WHERE I CAME TO A COMPLETE STOP GOT TO THE SIDE OF THE ROAD AND ALL OF MY ENGINE SENSOR LIGHTS CAME ON AND MY CAR ENGINE WILL NOT ROLL OVER OR EVEN START MY BATTERY JUST TURNS ON. IT'S AS IF IT'S JUST STOPPED WORKING COMPLETELY NO ONE HAS GIVEN ME A ANSWER THE TOW DRIVER IS THE ONE WHO TOLD ME THAT KIA OPTIMAS WERE HAVING RECALL ISSUES ON THEY'RE CARS WITH EXACT PROBLEMS LIKE MINE. I LOVE MY OPTIMA I TAKE REALLY GOOD CARE OF IT SO IT REALLY HURTS THAT THERE ISN'T MUCH I CAN DO ABOUT MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383323December 14, 2020
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHCILE STALLED AND FAILED TO RESTART. THERE WAS FUEL LEAKING FROM VEHICLE. THERE WAS ABNORMAL ODOR OF FUEL DETECTED. THE VEHICLE WAS TAKEN TO KIA OF ORANGE PARK (6373 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 758-2612) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383378December 14, 2020
STEERING
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING MAKING A LEFT OR RIGHT TURN, A CLICKING SOUND OCCURRED COMING FROM THE STEERING WHEEL. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY, THERE WAS A RATTLING SOUND COMING FROM THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED HERB CHAMBERS KIA OF BURLINGTON (93 CAMBRIDGE ST, MA-3A, BURLINGTON, MA 01803) AND INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE REPAIRED DUE TO THE REPAIR AND DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383194December 13, 2020
ENGINE
ON DEC 5, 2020. I WAS DRIVING ON 78 WEST WHEN SUDDENLY MY 2013 KIA OPTIMA EX BEGIN TO DECREASE IN SPEED.WITHIN 5 MINUTES I HAD TO PULL OVER WHERE MY CAR JUST TURNED OFF. DEC 12, 2020 I WAS TOLD THAT MY ENGINE WASN'T TURNING OVER AND THE MOTOR WAS GONE. JUST LIKE THAT. I WAS VERY CONFUSED AND DISAPPOINTED AS I DIDN'T DO ANYTHING FOR THIS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383176December 12, 2020
STEERING
WHILE DRIVING, THERE WAS PLAY IN THE STEERING WHEEL CAUSING THE STEERING WHEEL TO FEEL LOOSE WHILE DRIVING OVER BUMPY ROADS. THERE WAS ALSO A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT RESPONDING PROPERLY TO THE MOVEMENT OF THE STEERING WHEEL. PLASTIC STEERING COUPLE NEEDED TO BE REPLACED AT THE COST OF THE PART AND 3 LABOR HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378500December 8, 2020
STEERING
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS PLAY IN THE STEERING WHEEL CAUSING THE STEERING WHEEL TO FEEL LOOSE WHILE DRIVING OVER BUMPY ROADS. THERE WAS ALSO A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT RESPONDING PROPERLY TO THE MOVEMENT OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHO WAS NOT ABLE TO DUPLICATE THE ISSUE WITHOUT REFERRING THE VEHICLE TO THE DEALER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED SINCE THERE WAS NO RECALL AND THE WARRANTY HAD EXPIRED. THEY ALSO SAID THE ISSUE MIGHT BE WITH A COUPLING PIN IN THE STEERING SYSTEM. THE DEALER KIA OF HUNTINGTON (1720 E. JERICHO TURNPIKE, HUNTINGTON STATION, NY 11743, (631) 546-0200) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376866November 28, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I WAS COMING OF THE FREEWAY WHEN ALL OF A SUDDEN MY CAR JUST TURNED ITSELF OFF. LUCKILY I WAS ABLE TO MANAGE TO PULL OVER TO THE SIDE QUICKLY ENOUGH TO AVOID ANY COLLISION. I TRIED TO CHANGE THE STARTER BECAUSE I WAS TOLD THAT WAS BAD. IT HASN'T BEEN ABLE TO START UP AGAIN SINCE IT FIRST STOPPED ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376267November 25, 2020
STRUCTURE:BODY
ALITTLE OVER 2 YEARS AGO I STARTED NOTICING PAINT PEELING OFF THE PILLARS ON THE SIDES OF MY WINDSHIELD, IT STARTED WITH A SMALL SPOT AND CONTINUED TO GET WORSE. I HAVE ALWAYS GOTTEN MY CAR SERVICED AT A KIA DEALERSHIP AND HAD WARRANTIES ON MY CAR SO I MENTIONED IT NUMEROUS TIMES AND EVERYTIME I WAS TOLD THAT PAINT WASN'T COVERED AND THAT "THEY HAD NEVER SEEN PAINT PEELING LIKE THAT " ON ANY OTHER SNOW PEARL WHITE KIAS. THE PAINT CONTINUED TO PEEL OFF, THE WIND WOULD BLOW HUGE PIECES OFF. NOW IT HAS STARTED ON MY HOOD, THE PASSENGER SIDE OF MY CAR AND THE TRUNK! ITS ALREADY SHOWING SIGNS OF RUST. THE WORST PART IS I BROUGHT MY CAR IN AGAIN AND ASKED WHAT THE HELL WAS GOING ON?! THE TECHNICIAN ASSURED ME THEY HAD NEVER SEEN THAT, AND WHILE I WAS SITTING THERE 2 OTHER SNOW WHITE PEARL KIAS PULL IN AND THEY HAVE PAINT PEELING IN THE SAME SPOTS! THATS WHEN I DECIDED TO DO SOME RESEARCH AND SAW THAT THIS IS HAPPENING ALL OVER THE COUNTRY MAINLY TO KIAS WITH THE SNOW WHITE PEARL COLOR. ALL I WANT IS FOR KIA TO REPAINT MY CAR. I PAID ALOT OF MONEY FOR IT AND I ABSOLUTELY LOVE MY CAR BUT IT LOOKS LIKE IT IS 20 YEARS OLD WITH THE PAINT FLYING OFF OF IT AND ITS STARTING TO RUST!!! THIS IS MY 2ND KIA I HAVE PURCHASED AND I LOVE THEM, BUT I AM EXTREMLY PISSED OFF AND DISAPPOINTED THAT I HAVE BEEN FIGHTING FOR OVER 2 YEARS ABOUT THIS AND NOTHING HAS BEEN DONE. OBVIOUSLY THERE WAS SOME SORT OF MANUFACTURING DEFECT WHEN THESE CARS WERE PAINTED IN THE FACTORY BECAUSE THERE IS NO OTHER EXPLANATION FOR WHY THERE ARE THOUSANDS OF SNOW PEARL WHITE KIAS WITH THE PAINT PEELING OFF IN THE SAME EXACT SPOTS. I ALSO BOUGHT MY CAR NEW SO I KNOW THAT IT HAS BEEN TAKEN CARE OF THE ENTIRE TIME. I JUST WANT MY CAR PAINTED BEFORE ITS ALL RUSTED ESPECIALLY SINCE I PAID $30,000 FOR THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376276November 25, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE WAS DECELERATING INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARING AND ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 17V224000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376165November 24, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND ATTEMPTING TO DRIVE, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT FLASHING. ADDITIONALLY, THE FAILURE RECURRED WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE KNOCK SENSOR THAT NEEDED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375328November 19, 2020
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
THE CAR MADE A LOUD NOISE AN THE STRINGL LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Kia Optima