Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11417706May 19, 2021
ENGINE
Car engine died while leaving stop sign. Towed to a mechanic, they said the motor was seized & it seemed to be a recall issue so had it towed to Kia dealership. Waited a few days & never heard anything so called the dealership & they said it was a recall issue but they were denying it. Called corporate, confirmed it was a recall, still denied replacing the engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417561May 18, 2021
ENGINE
THE CONTACT OWNS A 2013 Kia OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FOR ROUTINE MAINTENANCE, HOWEVER, SHORTLY AFTER RETRIEVING THE VEHICLE, SHE STARTED TO HEAR A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THERE WAS NO OIL IN THE ENGINE WHEN SHE INSPECTED THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS SERVICED UNDER AN UNKNOWN ENGINE RECALL. THE CONTACT WAS INFORMED THAT THE ENGINE WAS REPLACED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED 3 WEEKS AFTER THE RECALL REPAIR. THERE WAS NO OIL IN THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,466.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417690May 18, 2021
FUEL/PROPULSION SYSTEM
There is a strong gas smell from the car when I am driving. There is an open recall for certain cars of this year, make, and model, but my Vin specifically does not qualify for the recall. The recall is for a possible fuel line leak, which sounds exactly like what I have right now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417499May 17, 2021
FUEL/PROPULSION SYSTEM
The low pressure fuel hose from the gas tank to the fuel pump located under the engine cover is leaking fuel. The vehicle was inspected by a Kia Dealership to determine the cause of the fuel leak. My safety and the safety of others were put in jeopardy due to the possibility of a fire or explosion from the leaking fuel line. The smell of gasoline was detected prior to the inspection from the Kia dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416612May 14, 2021
ENGINE
THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT WAS RELATING THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) FOR WHICH THE VIN WAS INCLUDED. THE VEHICLE WAS TAKEN TO DEAN MCCRARY KIA OF HATTIESBURG (603 BROADWAY DR, HATTIESBURG, MS 39401) HOWEVER, THE DEALER REFUSED TO SERVICE THE RECALL DUE TO THE ECU NOT BEING UPDATED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,744.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416649May 14, 2021
ENGINE
VEHICLE IS BURNING OIL VERY FAST AND REVING UP UNCONTROLLABLY. WAS INFORMED LAST SUMMER OF A RECALL ON ENGINE. TOON VEHICLE TO KIA AND THEY CONFIRMED THE VEHICLE ENGINE WAS BURNING OIL WAY TOO FAST. VEHICLE WAS BURNING OIL ALMOST COMPLETELY EMPTY IN ONLY 1,000 MILES. WHEN I FINALLY TOOK THE VEHICLE BACK TO HAVE KIA UPHOLD THE RECALL I WAS TOLD THAT THEY UPDATED THE RECALL 2 DAYS BEFORE MY APPOINTMENT AND THEY WOULD NO LONGER FIX MY ENGINE DESPITE DISCOVERING THAT THERE WAS AN EXTREME OIL CONSUMPTION MALFUNCTION. HAVE TALKED TO MANY PEOPLE AND WAS TOLD BY KIA TO CONTACT THE BETTER BUSINESS BUREAU IF I WAS NOT HAPPY WITH THEIR DECISION. HAVE BEEN IN CONTACT WITH MULTIPLE PEOPLE SINCE LAST SUMMER AND KEEP BEING TOLD THAT THEY WOULD GET BACK TO US SOON. RECEIVED A CALL TODAY SAYING THAT I COULD PAY TO GET A NEW ENGINE AND THEN WHEN THEY FINALLY MAKE THE RECALL THEY WOULD PAY ME BACK IF THEY COULD PROVE THAT I NEEDED A NEW ENGINE BECAUSE OF KIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416224May 12, 2021
ENGINE
ENGINE OIL IS ALWAYS LOW EVEN AFTER ONE HOUR FROM TOPPING IT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415743May 9, 2021
STRUCTURE:BODY
THE PAINT ON MY 2013 OPTIMA HAS BUBBLES IN IT THAT ARE CRACKING OPEN WITH PAINT PEELING AWAY. THERE IS ONE SECTION ON THE PASSENGER SIDE FRONT DOOR WITH ONE PATCH THAT IS AT LEAST 3" LONG AND 2" WIDE WHERE THE PAINT FLACKED OFF. THE PAINT AROUND THE WINDSHIELD HAS ALSO FLAKED OFF IN PLACES THAT ARE NOW CAUSING RUST SPOTS. THERE HAS BEEN NOTHING TO CAUSE THE ISSUE WITH THE PAINT. THE CAR HAS THE ORIGINAL PEARL WHITE PAINT. THIS STARTED WITH MINOR SPOTS AND HAS GRADUALLY INCREASED TO MORE PLACES ON THE CAR WITH PAINT MISSING. THIS HAS BEEN BEEN AN ON-GOING ISSUE THE ENTIRE TIME I HAVE OWNED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414709May 1, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE HYBRID VEHICLE WAS BEING DRIVEN ON A 3-LANE STATE HIGHWAY AND CAME TO REST IN THE MIDDLE LANE BEHIND 4 VEHICLES WHEN THE DTC P1B25/P1B77 ' 125 AMP HV FUSE WAS BLOWN. THIS CAUSED A SAFETY HAZARD TO MANY ONCOMING VEHICLES AND THE VEHICLE LOCKED UP. OTHER REPORTS FOUND ONLINE SEEM CONSISTENT WITH PS515 (REV 2, 02/28/2019) AND HAVE REPORTED TO STOP AND BECOME UNRESPONSIVE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414558April 30, 2021
ENGINE
BURNS OIL AND ENGINE REVS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414461April 29, 2021
ENGINE, STEERING
WHILE MY HUSBAND WAS DRIVING THE VEHICLE THE ENGINE SHUT OFF AND LOCKED UP. LUCKILY HE WASNT ON A MAJOR HIGHWAY WITH LOTS OF VEHICLES. HE WAS ON A STRAIGHT ROAD BUT HAD TROUBLE PULLING THE VEHICLE OFF THE ROAD BECAUSE EVERYTHING WAS LOCKED UP. THIS IS A KNOWN RECALL ON KIA VEHICLES AND THE DEALERSHIP IS DENYING TO FIX IT. THERE IS AN OPEN CLASS ACTION LAWSUIT AGAINST KIA FOR ENGINE FAILURE THAT WE WILL BE SIGNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414501April 29, 2021
ENGINE
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH ENCOUNTERED ENGINE FAILURE AND MY CAR COMPLETELY BROKE DOWN. HAD TO HAVE IT TOWED 97 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414285April 28, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO KIA OF MCCOMB (1030 LONGLEAF RD, MCCOMB, MS 39648) AND DIAGNOSED THAT THE ENGINE HAD THROWN A ROD AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT ELIGIBLE FOR A NEW ENGINE UNDER THE RECALL HOWEVER, AFTER SPEAKING WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL REPAIR BECAUSE THE MILEAGE WAS OVER 150,000. THE CONTACT STATED THAT THE VEHICLE HAD A HYBRID AND GASOLINE ENGINE SO THE ODOMETER MILEAGE SHOULD NOT BE THE DECIDING FACTOR IN DETERMINING WHICH VEHICLES WERE INCLUDED OR EXCLUDED FROM THE FREE RECALL REPAIR AND ENGINE REPLACEMENT. THE FAILURE MILEAGE WAS 163,000. VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413926April 26, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO VANDEVERE KIA (328 W MARKET ST, AKRON, OH 44303) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413311April 22, 2021
ENGINE, FUEL/PROPULSION SYSTEM
2013 KIA OPTIMA EX WITH 71K MILES. CAR HAD A VERY SLOW START. TROUBLE LIGHT CAME ON. HAD LEFT LIGHTS ON FOR ABOUT 2 HOURS SO THOUGHT THAT WAS THE ISSUE. SEEMED OKAY SO DROVE HOME. NOTICES SLIGHT GASOLINE SMELL IN CABIN. NO MORE DRIVING THAT DAY. TOOK TO LOCAL SHOP. CODE READER CAME BACK AS FUEL PUMP FAILURE. DID SOME RESEARCH AND NOTICED MANY WITH SAME ISSUE ON THIS MAKE/MODEL/YEAR AND A RECALL OR TWO AS WELL. VIN CHECK RETURNED NO OUTSTANDING RECALLS. CALLED KIA CUSTOMER SERVICE. WAS TOLD MY VIN WAS ASSOCIATED WITH A RECALL IN 2018 (SC 147) BUT 'PASSED THE TEST". SC 172 WAS ISSUED LATER FOR A CALL BACK OF THOSE VEHICLES THAT HAD ENGINES REPLACED UNDER SC 147 FOR A HIGH PRESSURE FUEL PIPE ISSUE. I HONESTLY THINK MY OPTIMA IS CURRENTLY HAVING WHATEVER THE ISSUE WAS UNDER SC 147 BUT SINCE IT TESTED OKAY IN 2018 - OH WELL! SINCE THE FUEL PUMP WARRANTY EXPIRED IN 2018, I GUESS I'M ON MY WAY TO AN ALMOST $1,000 REPAIR! SEEMS LIKE KIA SHOULD ALLOW GETTING THE ORIGINAL SERVICE CALL ISSUE LOOKED AT AGAIN FREE OF CHARGE TO SEE IF IT IS NOW AN ISSUE. DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413112April 20, 2021
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING ON A HIGHWAY GOING 70MPH WHEN MY ENGINE LOSES POWER AND ALL THE WARNING LIGHTS ON MY DASHBOARD TURN ON. I PULL OVER ON THE SHOULDER OF THE ROAD AND TURN OFF THE VEHICLE AND TRY TO TURN IT BACK ON UNSUCCESSFULLY. SMOKE BEGAN TO COME OUT OF THE HOOD AND I OPENED IT UP TO SEE THE ISSUE. THE SMOKE BEGINS TO INCREASE AND IN A COUPLE IF MINUTES A FIRE STARTED UNDERNEATH/AROUND THE ENGINE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11412904April 19, 2021
ENGINE, UNKNOWN OR OTHER
2013 KIA OPTIMA SX TURBO. WHILE DRIVING APPROX. 65 MPH ON A HWY, THE VEHICLE SUDDENLY DECELERATED HARD ENOUGH TO MAKE ME LUNGE FORWARD TOWARD THE STEERING WHEEL. I SAW MULTIPLE WARNING LIGHTS COME ON THE DASH AND WHEN THE GAS PEDAL WAS PRESSED THE CAR WOULD NOT ACCELERATE AT ALL. I WAS ABLE TO GET THE CAR PULLED OFF TO THE SIDE OF THE ROAD WHERE I TURNED THE VEHICLE OFF. I PRESSED THE KIA'S START BUTTON, AND THE CAR WOULD NOT START. THE LIGHTS ON THE DASH WOULD ALL COME ON AND THERE WAS A VERY STRONG ODOR OF BURNT ELECTRICAL WIRES COMING FROM THE ENGINE COMPARTMENT. I HAD THE CAR TOWED BACK TO THE DEALERSHIP WHERE THEY ARE CURRENTLY DIAGNOSING THE PROBLEM. THIS IS A VERY DANGEROUS SAFETY ISSUE. SCARY, TO SAY THE LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412924April 19, 2021
STRUCTURE:BODY
MY WHITE PEARL PAINT STARTED OFF AS A LITTLE CHIP AND NOW I HAVE BLOTCHES OF PAINT CHIPS ON MY TRUNK LID
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408584April 17, 2021
VEHICLE SPEED CONTROL
MY 2013 KIA OPTIMA SUDDENLY LOST POWER WHEN PULLING OUT ONTO THE HIGHWAY. WHEN DIAGNOSED IT SAYS TURBO BOOST POSITION SENSOR CIRCUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407572April 12, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
GAS GOT INTO MY ENGINE. CAR KEEP LOSING OIL. SEEMED TO AFFECT A LOT OF OTHER AREAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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