Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11451577February 11, 2022
SERVICE BRAKES
I put gas in my car and my hand and mileage did not move and my brakes feel stuck after I release my foot and press the gas aldeco put a protective cap Over something when they change my oil and I keep having to have my brake fluid flushed and refilled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451589February 11, 2022
UNKNOWN OR OTHER
My Kia has been chipping it’s paint off for years now. I have paint chip marks all around car. Car looks like it’s 15 yrs old due to bad paint. It’s down to the primer bare of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450579February 5, 2022
ENGINE, POWER TRAIN
Our engine has been replaced twice. Engine stalled while driving 65mph. Transmission pulled hard almost causing accident. Twice. First engine was @ 60,000. Second @ 90,000. Now they want us to pay our $250 deductible again, to add transmission fluid because it’s completely almost empty. We told them that it has been pulling hard from the first replacement of engine. They did nothing. Engine has been heating up all other components like radiator causing it to over heat. We paid to replace it before it cause a fire. Fuel line. We payed to get it fixed before it cause a fire. Now they want us to pay again, to add fluid to transmission before it causes a pull and we crash. Please help us. They have had the car for 2 months at Garden Grove Kia in California.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450089February 3, 2022
STRUCTURE:BODY
My paint is peeling all over my car. I’ve stored it in a garage and kept very good care of it, but it keeps getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448957January 26, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Optima. The contact stated while driving 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to sputter and hesitate upon depression of the accelerator pedal. The oil warning light illuminated the instrument panel as the engine stalled. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). Due to the failure, the vehicle was towed to a dealer for repair. The dealer diagnosed the vehicle with an engine failure but later informed him that an investigation was launched by the manufacturer and the result found that there was not enough evidence that the bearing wear had caused the engine failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448899January 25, 2022
POWER TRAIN
The contact owned a 2013 Kia Optima. The contact stated while driving at 20 MPH, the accelerator pedal was depressed, however, the vehicle accelerated to a speed which caused the vehicle to go over a medium and crash into a tree. The air bags did deploy. No warning lights illuminated on the vehicle. The contact was the only person in the vehicle, and sustain injuries to their chest and lower back. There was medical treatment at the scene however the contact did not go to the hospital for further evaluation. A police report was filed. The vehicle was towed to an auto body shop where it was deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11448491January 22, 2022
STRUCTURE:BODY
The body paint is delaminating and coming off so fast. Every auto body shop I go to says its a manufacturer error. This isn’t okay. I know many other kia optima cars doing that same for the same year. I have many pictures to provide. I shouldn’t have to pay for a new paint job when it was a manufacturing error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448279January 20, 2022
STRUCTURE:BODY
Paint on car is chipping away little by little . Has been ongoing for a while now & rust spots are starting to pop up around the car . I’ve had the car detailed waxed and sealed and still continues to get worse. Was told by a body shop that the paint was not done right from the beginning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448282January 20, 2022
ENGINE
I took my vehicle in to get serviced due to a recall. Upon driving home, there was a loud knocking noise that had never been there before. Got home and called the dealership and they sent a tech out. There was no knocking noise because the vehicle wasn't in motion for him to hear. Due to my medical issue I wasn't able to take my car back to them. About a week later my car wouldn't start. Bought a brand new battery and it lasted for a few days. I didn't have any problems until after the dealership serviced the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447802January 17, 2022
UNKNOWN OR OTHER
PEARL WHITE PAINT FLAKING AND PEELING OFF EXPOSING BARE METAL TO ELEMENTS INCREASING THE RISK OF RUST AND CORROSION TO BODY. NUMEROUS AREA OF VEHICLE ARE AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447040January 11, 2022
UNKNOWN OR OTHER
Hello. Last week while driving on a motorway 80 mph engine in my 2013 optima SX 2.0 TGDI just stopped working. Due to fact this engines had problems and Kia recalled owners to replace seized engine, I would like to ask you here, how could I get help in this case. Thing is my car was imported to Europe (Poland) in 2014. Had 3 owners since new (first in US and two previous ones in Poland). Car ran smooth and without any problems till last Monday. Unfortunately engine just stopped on my way work, thanks God without any accident, just passed off motorway and waited for assistance. My mechanic said is impossible to turn an engine even manually, so it must be seized. Could you advise how I could get help from Kia to replace my engine? I’ve called Kia customer helpline, they redirected me to closest Kia dealer, and no one heard about these recalls on US market. Could you advise where I should report my case, to get any information how this recall could be done here with cooperation with Kia USA. Expecting yours [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445952January 3, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
All my paint on my WHITE Kia is coming off. So many white Kia’s are having This problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446053January 3, 2022
UNKNOWN OR OTHER
The paint has started to peel above the doors in all 4 corners and is now peeling on the passenger side of the hood.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445757December 31, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
A year ago, the paint started falling off of the roof rails on my 2013 Kia Optima. It is continuing to peel away. The color I have is Snow White Pearl. I have contacted my dealership and have been told that there is only a 3 year, 36,000 mile warranty on the paint and since I am outside of those parameters, there is nothing they can do for me. I have also taken it to a body shop to find out about repainting the areas and get an estimate for having the work done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445112December 27, 2021
STEERING
Steering has a notchy feel. Binds releases and binds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444578December 21, 2021
UNKNOWN OR OTHER
Engine recall completed. Two weeks after..Engine light on due to a Crack in the emissions system..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444524December 21, 2021
UNKNOWN OR OTHER
Engine stopped while driving. Would not start afterwards after researching I see it happens to those years and certain models were recalled wondering if mine possibly got missed in that recall, based off the recall seems exactly what happened to mine has plenty oil keep maintained well and only drive back and forth to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444428December 20, 2021
UNKNOWN OR OTHER
My paint stated chipping ang peeling about 3 years ago, I did not think much of it until I saw several people who also have pearl snow white paint having the same issues. I ordered touch up paint and a clear coat to try and stop it in the areas that it is peeling. I have had someone rear end me but this is not where the issues with the paint are. It is on my hood, doors, sides etc. I have always parked in a garage or covered parking and have no hail damage etc
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444186December 17, 2021
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2013 Kia Optima. The contact stated that the low-beam headlight was not providing proper illumination while driving, making it difficult to see the roadway. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443817December 14, 2021
STRUCTURE:BODY
Out of no where the paint began peeling in large flakes while going down the road. At first it was small pieces then progressively began to be larger pieces. When I washed it, even more came off on multiple locations on the vehicle. Noticed blistering all over after further review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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