Kia Optima Complaints (2012)

1,029 consumer complaints on file.

#11197321April 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, WHITE SMOKE APPEARED FROM THE REAR OF THE VEHICLE AND THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO STONES KIA (1222 N WOODRUFF AVE, IDAHO FALLS, ID 83401, (208) 524-2400) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ENGINE WAS REBUILT IN 2015. THE MANUFACTURER WAS CONTACTED AND DECLINED TO HAVE THE VEHICLE DIAGNOSED OR REPAIRED DUE TO THE ENGINE PREVIOUSLY BEING REBUILT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197221April 18, 2019
AIR BAGS, ELECTRICAL SYSTEM, STEERING
2012 KIA OPTIMA WITH 43000 MILES # AIRBAG WARNING LIGHT STAYS ON AND CHECKING DIFFERENT SEATING POSITION/ RESTARTING THE IGNITION THE WARNING LIGHT STILL STAYS ON. # STEERING WHEEL FEELS STICKY WHILE DRIVING STRAIGHT, WHICH NEEDS IMMEDIATE CORRECTION BY MOVING LEFT /RIGHT. IF NOT IT KEEPS GOING TOWARDS ONE DIRECTION CONSTANTLY. DEALERSHIP RECOMMENDED TO GET THE WHEEL ALIGNMENT DONE, BUT NO IMPROVEMENT AS PER STEERING WHEEL EVEN AFTER GETTING ALIGNMENT DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196690April 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED OIL LEAKING FROM UNDERNEATH. THE VEHICLE WAS TAKEN TO KIA OF DES MOINES (LOCATED AT 4475 MERLE HAY RD, DES MOINES, IA 50310, (515) 270-0706) WHERE IT WAS DIAGNOSED THAT THE OIL FEED LINE THAT ENTERED THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195843April 12, 2019
POWER TRAIN
I LITERALLY JUST HAD MY ENGINE REPLACED (BLEW IN AUGUST AT 85K MILES, DEALERSHIP HAD MY CAR FOR SIX MONTHS WHILE I WAITED ON AN ENGINE, COST $7K). I GOT MY CAR BACK IN MID-FEBRUARY. ON MARCH 25TH, I WAS AT A STOP LIGHT, AND WHEN I ACCELERATED, THE CAR LAGGED AND LURCHED FORWARD. THIS CONTINUED ANY TIME I SHIFTED INTO D OR R, OR CAME TO A COMPLETE STOP. I WAS OUT OF TOWN AND THE CAR WAS PARKED FOR TWO WEEKS. MY PARTNER DROVE IT YESTERDAY (4/11/19), CHECKED FLUIDS, AND OBSERVED THE LURCH. AS HE WAS ARRIVING HOME, THE CAR LURCHED TO A STOP AND GAVE A "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE! WE DROPPED IT AT THE DEALERSHIP. I BOUGHT THE CAR FOR $9K, SUNK ANOTHER $7K INTO THE CAR, AND AM NOW EXPECTED TO PAY $5K MORE ON A TRANSMISSION THAT DIDN'T HAVE ANY ISSUES BEFORE. KIA HAS ALREADY STATED THAT REPAIRS AT THEIR DEALERSHIPS AREN'T BEING PERFORMED CORRECTLY. THIS IS GETTING RIDICULOUS. I HAD TO VDEAL WITH MASSIVE ECONOMIC HARDSHIP OVER THE SIX MONTHS I DIDN'T HAVE A CAR, AND NOW ITS GOING TO START ALL OVER AGAIN AND I WILL BE $20K IN THE HOLE ON THIS CAR. THIS IS NOT HOW GOOD, SAFE VEHICLES ARE BUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195392April 10, 2019
STEERING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, A RATTLING NOISE WAS HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A DEALER. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194965April 9, 2019
UNKNOWN OR OTHER
I HAVE INTERMITTENT PROBLEMS WITH THE CAR STARTING. I HAVE READ THROUGH SOME OF THE FORUMS AND SEE OTHERS ARE HAVING THE SAME PROBLEM. IF I HAVE THE POWER "ON" AND PUT IT IN DRIVE THEM BACK IN PARK IT STARTS AFTER SEVERAL ATTEMPTS. I HAVE HAD THE STARTED AND BATTERY TESTED AND THEY ARE NOT MALFUNCTIONING. THIS HAPPENS ALMOST EVERYDAY FOR THE LAST SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194819April 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING THE VEHICLE ON THE BELTWAY 495 IN MARYLAND AND THE VEHICLE CAME TO A STOP WITHOUT ANY WARNING ON THE DASH. I ATTEMPTED TO START THE VEHICLE BUT IT WOULDN'T START. I CHECK THE MOTOR, CHECKING THE OIL STICK SHOWING THAT THE VEHICLE HAD NO OIL IN IT. I NEVER RECEIVED A WARNING LIGHT ABOUT LOW OIL OR ANYTHING WAS WRONG. I HAD MY COUSIN BRING ME SOME OIL. I PUT FOUR CANS OF OIL IN THE VEHICLE AND IT STILL WOULDN'T START. I HAD TO GET THE VEHICLE TAKEN OFF THE HIGHWAY TO MY COUSINS HOUSE NEAR BY. I PURCHASED A NEW BATTERY THINKING THAT WAS NOW THE PROBLEM. THE STARTED TO TURN OVER BUT WOULDN'T START. THE NEXT DAY I CONNECTED A CHECK ENGINE MACHINE TO THE CAR, A ACTRON AUTO SCANNER #CP 9575BUT NO CODES APPEARED. A FRIEND WHO IN THE PAST RACED CARS CHECK THE MOTOR FROM THE ATTEMPTING TO START AND STATED IT WAS THE BEARING IN THE ENGINE. IT WOULD START AND AGAIN I HAD NO WARNING LIGHTS ABOUT THE OIL OR ENGINE BEFORE THE PROBLEM WITH THE ENGINE. I CHECKED THE COMPUTER AN FOUNDED OUT THAT OTHER KIA'S HAD SIMILAR PROBLEMS WITH THE WARNING LIGHTS NOT COMING ON TO LET YOU KNOW ABOUT THE OIL WAS LOW. KIA HAD A PROBLEM WITH OTHER VEHICLES 2012-2017 NOT SHOWING A WARNING LIGHT ON THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193535April 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 55 MPH, THE ENGINE STALLED AND THE VEHICLE SHOOK FROM SIDE TO SIDE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER AS SMOKE APPEARED FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED HOME. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 172,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11193021April 1, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 70 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND WHITE SMOKE BELLOWED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO SUMMIT PLACE KIA (LOCATED AT 4200 INTERPARK DR, AUBURN HILLS, MI 48326, (248) 682-6002) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL LINE AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 73,565.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193165April 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING, THE VEHICLE LEAKED OIL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SHOTTENKIRK KIA OF WEST BURLINGTON (309 SOUTH GEAR AVENUE, WEST BURLINGTON, IA 52655, (319) 249-6627) AND THE OIL FILTER WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THEY COULD REPLACE THE ENGINE IF IT FAILED. THE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192676March 30, 2019
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING ON THE FREEWAY IN THE STATE OF UTAH. I WAS GOING 65 MPH ON THE FREEWAY WHEN THE CAR STARTED SHAKING, FOLLOWED BY A STALL ON THE ENGINE THAT FORCED ME TO SLOW DOWN AND PARK ON THE SIDE OF THE FREEWAY. I HAVE NO IDEA WHAT HAPPENED BUT I HEARD CRACKING NOISE COMING FROM THE ENGINE. NOW THE CAR WON'T TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191555March 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 20 MPH,THE ENGINE SHUT DOWN AND THE HYBRID SYSTEM FAILURE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO KIA OF ORANGE (714-602-1301, LOCATED AT 210 W KATELLA AVE, ORANGE, CA 92867) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THE CONTACT TO PROVIDE EVIDENCE OF REGULAR MAINTENANCE. THE CONTACT PROVIDED THE INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,287. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191131March 23, 2019
STEERING
WHILE DRIVING ON THE HIGHWAY I HAVE NOTICED THAT THE STEERING WHEEL STICKS WHEN I AM TRYING TO KEEP THE CAR GOING STRAIGHT IN MY LANE. IT'S TRICKY TO MOVE THE STEERING WHEEL WHILE DRIVING ESPECIALLY AT HIGH SPEED. THE STEERING WHEEL DOESN'T MOVE FREELY TO PERFORM SHORT STEERING CORRECTIONS. YOU DON'T NOTICED THIS IN THE TURN BUT ON STRAIGHT ROAD DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190987March 22, 2019
UNKNOWN OR OTHER
THE 2012 KIA OPTIMA EX CONTINUOUSLY SHUTS OFF AT RANDOM TIMES WHILE DRIVING WITHOUT WARNING. I HAVE DONE BASIC MAINTANCE AND NON HAVE SOLVED THE ISSUE. THIS IS A SAFETY ISSUE BECAUSE THERE IS NO WARNING AND IT COULD CAUSE A SERIOUS ACCIDENT AMONGS OTHER INVOLVING ME AND MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190393March 21, 2019
ENGINE
CAR SEEMS LIKE IS BURNING OIL AND ALSO OIL LEVEL IS GOING DOWN PRETTY QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190606March 21, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE NORMALLY. A MILE DOWN THE ROAD, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189905March 19, 2019
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER, EXTERIOR LIGHTING:HEADLIGHTS, STEERING
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE AND THERE WAS EXTREMELY POOR VISIBILITY. ALSO, THE OIL LIGHT RANDOMLY ILLUMINATED SEVERAL TIMES. THE DEALER (OSSETT KIA SOUTH, 2680 MT MORIAH RD, MEMPHIS, TN 38115, (901) 328-8173) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE CONTACT REPLACED THE HEADLIGHT ASSEMBLIES MORE THAN FIVE TIMES, BUT THE VISIBILITY WAS STILL POOR. THE CONTACT ALSO NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE DEALER INDICATED THAT WITHOUT THE CHECK ENGINE INDICATOR ILLUMINATED, THEY WOULD NOT REPLACE THE CATALYTIC CONVERTER. THE CONTACT STATED THAT THE WARRANTY EXPIRED WITHOUT THE PART BEING REPLACED. THE FAN ALSO FAILED TO FUNCTION, BUT THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO PERFORMED A REPAIR PER AN UNKNOWN RECALL REGARDING THE STEERING; HOWEVER, THE REMEDY FAILED TO PROVIDE A SOLUTION FOR THE STEERING COUPLER AND THE STEERING WHEEL WAS NO LONGER STRAIGHT. ALSO, THE SUN ROOF AND MOON ROOF GLASS HAD A CRACK GOING DOWN TO THE DRIVER'S SIDE OF THE VEHICLE WHERE IT MET THE WINDSHIELD. THERE WAS ALSO AN ABNORMAL NOISE PROGRESSING DUE TO THE FAILURES. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE STEERING FAILURE, HEADLIGHT FAILURE, AND MOISTURE IN THE REAR CAMERA. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187007March 15, 2019
ENGINE
HELLO MY KIA ENGINE SEIZED ON THE HIGHWAY I GET ROUTINE OIL CHANGED AND MAINTENANCE DONE THAT I COULD PROVE ON MY CAR THE 2012 KIA OPTIMA NON HYBRID HAS THIS RECALL ON THE ENGINE . KIA DID NOT INCLUDE THE HYBRID ENGINES BUT MY HYBRID ENGINE IS THE SAME ENGINE IN THE RECALL AS THE NON HYBRIDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186739March 14, 2019
EXTERIOR LIGHTING
FRONT LOW BEAMS VERY DIM, CAN BARELY SEE AT NIGHT. HAVE TO USE HIGH BEAMS IN ORDER TO SEE, WHICH IS DANGEROUS TO ON-COMING TRAFFIC. I HAVE READ ON VARIOUS FORUMS THAT THIS IS A WELL KNOWN ISSUE DUE TO A DEFECT AND THAT THE COST IS UPWARDS OF $2K TO FIX WHEN THIS IS A HAZARD AND SHOULD BE COVERED DUE TO MANUFACTURERS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186044March 12, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SHOOK AND THE CHECK ENGINE, LOW BATTERY, OIL, AND ELECTRIC POWER SYSTEM WARNING INDICATORS ILLUMINATED ALL AT ONCE. THE VEHICLE LOST ALL POWER AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAITED APPROXIMATELY FOUR MINUTES AND ATTEMPTED TO START THE VEHICLE; HOWEVER, IT CRANKED, BUT DID NOT START. THE VEHICLE WAS LEFT ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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