Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11472666July 7, 2022
STRUCTURE:BODY
Paint failing and peeling off causing body to rust prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471710June 30, 2022
ENGINE
My car stopped working, i towed it to my Mechanic they said the engine quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471713June 30, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
When the fuel smell occurred i contacted my dealer and was told about a recall i have been complaining about the smell before i received my second recall paper the car was smoking and stopped working eventually and i've been without a car and unable to use my vehicle while having to maintain payments on it im am not sure why i have to pay for a problem that was spotted early on but due to neglect and unclear solutions i have wasted money on rentals and been left with no answers my check engine light was flashing i was unable to get a inspection sticker and was told it was due to the gas smell
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471884June 30, 2022
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My car has been having a check engine light on for over 9 months now and it cannot pass the smog test and when connected to the scanner it gives the code 0449 and B1347. I have tried to fix the EVap leak and the code still comes out and the airbag light is always on now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470683June 23, 2022
STRUCTURE:BODY
PAINT IS CHIPPING ALL OVER THE CAR HOOD, TRUNK SIDE OF WINDOW, ETC. ESTIMATE HAVE BEE SENT AND PICTURES. HAD PROBLEM APRIL2021. AND HAD HOOD PAINTED NOW IT IS DOING IT AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470695June 23, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that the issue has been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470281June 21, 2022
ENGINE
The contact owns a 2013 Kia Optima. The contact stated while driving 71 MPH, she heard abnormal loud knocking sounds coming from the engine. The check engine warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the rod bearing had failed. The vehicle was then towed to the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist until the vehicle was diagnosed. The contact became aware of NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) which she associated with the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470117June 20, 2022
ENGINE
On May 19, 2022, I was driving North on I-225... The engine stalled out on my 2013 Kia Optima EX, while I was driving. All dash indicator lights came on. There was no warning light came on to alert me of the problem. It smelled like something was burning. No dealership or anyone has confirmed the maintenance needed on the vehicle. I will have my car tolled to a nearby Kia dealership due to the 2013 recall...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469849June 17, 2022
STRUCTURE:BODY
I have a 2013 Kia Optima with pearl white paint. My paint has significantly chipped away on multiple parts of the body including the roof, side of drivers side windshield, and the drivers side body. This chipping is due to a paint defect during the manufacturing process and the entire car needs to be repainted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469698June 16, 2022
STRUCTURE:BODY
Exterior Paint Pearl White Kia. Started with small specks all over the entire car around 2018/2019. Last week inches came off with out me noticing since I washed my car three weeks ago. Peeling very fast only has 56,000 miles on it. “Dealer included Paint protection” Have only just begun my research. I have all my purchasing paper work and Maintenace. Bubbling indicates Latent defect, online everyone is starting to post paint problems with the same year. I have paint tearing under my trunk hood. The whole thing needs to be replaced. For having only 56,000 miles on my car it should not have this damage nor should I feel embarrassed about my car. I was not told if and when anything expired before 10years. I have prof of interior and exterior paint protected added and have it in hand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468571June 10, 2022
UNKNOWN OR OTHER
Paint has been chipping/peeling off with no reason at all.......continues to peel off without any cause
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468581June 10, 2022
STRUCTURE:BODY
My paint is pealing in a number of locations on my car. Trunk, hood rails and hood. Car has been very we’ll maintained. I am aware of many others having this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468479June 9, 2022
ENGINE
I was driving on the highway and all of my dash lights came on and my car just cutt off. My engine light had never been on before that. After letting my car sit for awhile it turned back on but kept losing power and my engine would make a knocking noise. Took it to a car shop they told me they contacted the kia dealership and they said i had a recall on my engine and it would be replaced when i got there they said they dont know who i talked to but that wasnt true. The car shop said that my engine was eating oil. I would run out of oil quickly but it wasnt an oil leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468267June 8, 2022
ENGINE
The contact owned a 2013 Kia Optima. The contact stated while his brother was attempting to accelerate from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact's brother then saw flames underneath the hood of the vehicle. The contact's brother immediately exited the vehicle. The contact stated that the fire expanded significantly. The contact's brother was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11467078June 2, 2022
VEHICLE SPEED CONTROL
After accelerating from a stop and releasing my foot from the gas petal the car will start to accelerate on its own and speed up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466714May 31, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466547May 28, 2022
UNKNOWN OR OTHER
I had a recall on my car a little over a year ago I believe and they had to put new engines in a bunch of Kia cars. They said I would get a rental, but I never did and I ended up having to get my own out-of-pocket cause I had no way of getting around. I was never offered any type of reimbursement for this. Now, they have a recall for something that is related to previous complications I have had with the car and expect me to just drive around with it even though it could catch on fire. This is the same issue I had before. I need a car, have no money for a rental, and they still do not have the part to address this recall. I really want them to handle it this time in a timely manner and provide me with a rental free of charge if they cannot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466473May 27, 2022
ENGINE
When I was driving on the freeway, the car engine stopped functioning. All the lights on the dashboard turned on and I couldn't accelerate the car. I had to make several lane changes as I was in the farthest lane. I barely exited the freeway and towed my car to a local mechanic. I had to replace the engine. No warning lamps prior to the failure. My safety was at risk because I couldn't accelerate. The safety of others on the freeway also was at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465173May 18, 2022
ENGINE, ELECTRICAL SYSTEM
I started driving and the car just stopped working in the middle of the street. Many lights on the engine came on. I had to push the car into a street and it could've been so dangerous if I was on the busy road instead of a side street. We had the car towed and taken to a mechanic. We got the call and it turns out certain wires started leaking and it could've started an engine fire. No lights were on before until immediately it stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464673May 15, 2022
ENGINE
I was driving about 4 days ago and experienced engine failure. While driving 45-50mph, I felt my car start slowing down and saw that my dashboard lit up with all of the lights! I had just gotten off of the highway, but was in a high traffic area and I am grateful I was able to get into the right lane, then to the side of the rd where I immediately broke down!! My engine wouldn't turnover, and I had to wait for a tow. When the tow truck driver came, he performed a diagnostic, asked about my mileage and he informed me that my model car has a recall on engines. I did research immediately and I read that my year KIA is up for a VOLUNTARY recall on engine failure or engine seizure (2011-2014 models). My car is at a KIA dealership right now, but because my VIN is not registering with a recall, I'd have to pay $5500 for a new engine. My 2013 Optima engine fits the criteria of year and details written in these articles, but the VIN doesn't pop up...... how is this possible?? My engine is not fused, and the tech at the shop says my engine was turning over, but I know it didn't and even the tow truck driver tried to start the car before he hooked it up and it didn't turn over. I know my car experienced the engine failure that thousands of KIAs have a recall for. The faulty sensors don't alert you to an issue until it's too late! My engine light only lit up when my car was seconds away from becoming immobile. Also, I'm more concerned because if the company says it's certain years of cars, how do you backtrack and exclude certain VINs? My 2013 Optima should qualify for this repair. I just would like a more clear explanation of why my car does not qualify for the free engine replacement especially when I had a similar experience to many customers who did get the replacement according to their testimonials on many different forums including KIA USA? Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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