Kia Optima Complaints (2016)

764 consumer complaints on file.

#11488562October 9, 2022
ENGINE
It burns a quart of oil every thousand miles shouldn’t be doing this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488044October 5, 2022
AIR BAGS, ENGINE, ELECTRICAL SYSTEM
I have a 2016 Kia Optima within the 2nd year all my window motors fail within a 6 month timeframe. My car in the 4th year started to burn oil quickly the oil light would not appear until I begin to hear a knocking sound. Also, in the 4th year of having my car there has been cracking in my passenger side (I think it is where the airbag is located). All of the areas could put my life in some type of danger or a family member if KIA doesn't see fit to remedy these areas. In 2018, my warranty was out and I didn't know until I received my bill the service person didn't advise me of this issue. So, I ended up paying $700 for a battery installment when I advised him that it was the issue, he insisted I get a diagnosis done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487795October 4, 2022
UNKNOWN OR OTHER
issues with all of the window regulators stop working. The gears in the regulators are plastic and become dry rot and strip out not allowing the windows to function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487103September 29, 2022
ENGINE
Car has been burning oil since purchased. Over a quart in 1000 miles. Engine rattled during acceleration and sometimes stalls at red light. Every time I take it into Kia they state nothing is wrong. They performed an engine cleaning around 80,000 miles but won’t help me now that my car has 107,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486699September 27, 2022
ENGINE, POWER TRAIN
My car is experiencing excessive oil consumption, engine knocking and shifting delays, grinding or jumping during acceleration, the car jerking on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486501September 26, 2022
ENGINE
Engine suddenly failed. Heard loud tapping sound and engine stopped working. No assistance from KIA,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485801September 22, 2022
UNKNOWN OR OTHER
On Saturday, 09/17, I took my vehicle in for a standard oil change & alignment with a 3-party mechanic (pepboys). Once the work was done I was informed by the mechanic that the Driver's side window was in the down position and would not go back up. I was informed that it was because the Regulator went out and it is a Kia only part. Kia is unavailable on the weekends so they would get the part on Monday. On Tuesday, 09/20 Pepboys was able to get the part and repair the window to the tune of $822.67. The part alone was $542. Today, Thursday, 09/22 on my drive into work the back Driver's side window began to slide down while I was driving. This is a severe safety hazard that needs to be address by Kia. The Window Regulators will fail without warning & while the vehicle is in motion. I have 60k miles, this is not a high mileage vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485542September 20, 2022
ENGINE
I have a kia Optima Hybrid that has an Open Recall for the engine according to Kia's website' which they failed to address or informed me of it needing it on 07-30-2022 which was installing the KSD update for the engine. The engine started knocking on 09-12-2022. The informed me that they do not make the KSD sensor update available to customers anymore since it is passed the campaign in dates in 2021, and that is why it was not installed. Although the owners site shows the recall and asks if I want to make and appointment for it. They are doing this with multiple owners. I am also curious as to why my car doesn't show this recall on here and it shows on Kia's owner site as being and open recall along with another recall. Kia case #15050283
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484367September 14, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Every window in my car has come off track within a 3months time period . The motor steady runs in the door and the window will not move up or down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484355September 13, 2022
ENGINE
This car has developed P0010 code which stands for "A" Camshaft Position Actuator Circuit/open bank 1. Car idles roughly, shifts weirdly and has less power than before. I found that there is a TSB from KIA for the same issue but only for cars made in South Korea in 2016, mine was built in Dec. 2015 in Georgia plant so it doesn't qualify for this TSB and I'll have to pay out of pocket to fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483989September 12, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also noticed that while following while his wife was driving the vehicle, a blueish color smoke would emit from the tailpipe. The contact took the vehicle to the dealer where he was given an estimate for an oil consumption test. The contact then took the vehicle to an independent mechanic where they confirmed that the vehicle was consuming an excessive amount of engine oil. The contact attempted to notify the manufacturer of the failure but received no assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483649September 9, 2022
ENGINE
extreme oil consumption. Burning oil like crazy and occasional knocking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483703September 9, 2022
UNKNOWN OR OTHER
Paint of the hood of my kia optima started peeling off as of Sept 5th,2022, there are small peelings on top of car and trunk. Took car to mvp paint&body, San Benito, tx to see if I needed to make an appt and he stated that he has dealt with this kind of problem and insurance companies and dealerships are paying for damages. I called Bert Ogden kia in harlingen and they told me there was no paint recall and until I got a letter to bring vehicle and letter. This is my dilemma and will now contact my car insurance carrier, Texas farm bureau, San Benito,tx to see if they can help, I don't want this to get worse and car gets rusty with more problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483440September 8, 2022
ENGINE
My car was just confirmed by the dealership it is burning 2 quarts of oil every 1,000 miles. I am consistent with getting oil changes, and just recently, my check oil light would start flickering when I was needing an oil change. It slowly started happening sooner and sooner until the repair shop recommended me to go to the dealership. I was told by the receptionist that this issue did not involve my warranty (which conveniently just expired May 2021) and that I would get my engine replaced if the Oil Consumption test failed. I just brought it in for part 2 and was told this was incorrect and all the repairs would be 100% my responsibility. The service guy told me to constantly add more oil, and if my engine fails CATASTROPHICALLY, Kia might step in to help. I am afraid to drive my car and feel like no one is stepping up to help?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482922September 5, 2022
ENGINE, EXTERIOR LIGHTING
My oil light would flash on when coming to a stop. I was notified my car was low on oil my last oil change. However I was not made aware as to how much. About 2000 miles afterwards when checking the oil it looked to be empty. The oil light would again flash on when coming to a stop but then go back off seconds later. The dipstick was dry. I added the appropriate amount of oil to show in the safe zone on dipstick and again about 1500 miles later the oil light is flashing on when turning/stopping. Separately, the headlights have randomly turned off while driving at night and set on auto on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482446September 1, 2022
UNKNOWN OR OTHER
Two of the four window regulators failed. The rear windows fell down within weeks of each other. The car has 46000 miles and the rear windows are rarely used. It appears to be a known defect according to the internet. I contacted Kia and they said to notify NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482201August 31, 2022
UNKNOWN OR OTHER
This is a complaint about the paint chipping on my 2016 Kia Optima FE. I drove through some pretty heavy rain in December 2021 and ever since this my front bumper has been chipping away. Every time it rains, the paint chips get even larger. I'm very familiar with the class action lawsuit against Kia for their paint chipping (specifically on the Pearl White cars which is the color of my car). Attached are the pictures I took when it first happened. It is exponentially worse now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482007August 30, 2022
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2016 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level warning light was illuminated. The contact also stated that upon depression of the accelerator pedal, the vehicle would independently enter Limp Mode with the check engine warning light illuminated. The contact had the vehicle towed to Quirk Kia Manchester (1300 S Porter St, Manchester, NH 03103) where they initially updated the knock sensor. The contact stated that the failure persisted and the vehicle was towed back to the dealer where the knock sensor was replaced; however, the failure persisted. The contact then took the vehicle to KIA at Nashua (107 Daniel Webster Hwy, Nashua, NH 03060) where he was informed that engine oil had entered into the cylinder head and damaged the spark plugs. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481832August 29, 2022
UNKNOWN OR OTHER
The windows on my car drop on their own while I am driving. First it happened on the driver's window which surprised me because it was so abrupt, I almost had an accident. I had that one repaired and it happened to the two rear windows. I have a grandson who is a toddler and the first time it happened it was pouring down rain. The baby started screaming from being pelted with rain and I couldn't pull over fast enough. I contacted KIA they referred me to a dealer who wanted $264 to look at it and $600 per window to repair their defect. My mechanic confirmed the problem stating it is a common issue with certain KIA's this one included. The vehicle is available for inspection, but I can't afford to pay the diagnostic fee or fix this. KIA needs to repair their faulty windows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481641August 28, 2022
ENGINE
Engine has no leaks but is consuming oil at an alarming rate. Oil must be added every 3 weeks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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