Kia Optima Complaints (2014)
622 consumer complaints on file.
- #11343986August 7, 2020ELECTRICAL SYSTEM, ENGINE, SEATS
I HAD TAKEN THE VEHICLE TO THE KIA DEALER IN ORANGE COUNTY, AND THEY CHARGED ME EXTRA TO RESOLVE THE RECALL, AND THE VEHICLE'S AIR CONDITIONING SYSTEM IS NO LONGER WORKING, THE GAS INTAKE IS RIDICULOUS, AND THE CAR DOES NOT HAVE THE SAME POWER AS IT USED TO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11338937July 12, 2020UNKNOWN OR OTHER
THE FIRST THING MY VEHICLE SAID WAS TO CHECK THE HYBRID SYSTEM AND IT WOULD NOT DRIVE OR REVERSE, BUT THE STEERING AND BRAKES NEVER STOPPED WORKING. HAD TO PUSH IT OUT OF THE STREET MANUALLY. NOW MY CAR IS STARTING TO PUT IN PARK, SHUT OFF AND CHARGE THE BATTERY. I JUST REPLACED THE MAIN BATTERY LESS THAN 2 WEEKS AGO SO I KNOW THAT CANNOT BE THE ISSUE. MY KIA MANUAL SAYS NOTHING ABOUT THIS ISSUE AND O CANNOT FIND A SOLUTION ONLINE TO THIS PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11338944July 12, 2020ENGINE
I WAS DRIVING ON THE ROAD ON A NICE SUNNY DAY, AND WHILE MY VEHICLE WAS IN MOTION ALL OF A SUDDEN MY ENGINE SHUTS OFF AND I LOSE POWER. MY CAR WON'T START AND I HAD A MECHANIC INSPECT MY CAR AND HE SAYS EVERYTHING CHECKS EXCEPT FOR THE ENGINE. HE SAYS THE ENGINE IS SEIZED. KIA HAS TECH SERVICE BULITEN TSB FOR RECALL CAMPAIGN FOR THIS EXACT ISSUE. I'M CURIOUS AS TO WHY MY VEHICLE HASN'T BEEN RECALLED YET. THIS IS DANGEROUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11330775June 25, 2020ENGINE
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, A KNOCKING SOUND WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. SHICKER FORD LOCATED AT (3300 S. KINGSHIGHWAY, ST. LOUIS, MO 63139, (314) 664-4100) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 95,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11329713June 19, 2020ENGINE
TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STALLED, HE WAS ABLE TO SHIFT TO NEUTRAL AND RESTART THE VEHICLE. THE CONTACT STATED SHORTLY AFTER THE RESTART THE VEHICLE STALLED AGAIN. HE THEN PARKED IN A PARKING LOT, OPENED THE HOOD, HEARD A SCREW FALL AND SAW FLAMES COMING FROM THE MIDDLE OF THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED AWAY TO A SALVAGE LOT. THE VEHICLE WAS NOT TOTALED DUE TO THE CONTACT SWITCHING INSURANCE COVERAGE TO ANOTHER USED VEHICLE. THE CONTACT CALLED THE MANUFACTURER TO ALERT THEM OF THE INCIDENT BUT THEY HAD NOT CALLED BACK SINCE THE ISSUE OCCURRED IN 05/31/17. THE UNKNOWN DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE CONTACT STATED THAT HE RECENTLY RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 75,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11329236June 16, 2020ENGINE
MY ENGINE IS MAKING TICKING NOISES. I NEED A RECALL ON MY ENGINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11328427June 11, 2020UNKNOWN OR OTHER
CHECK ENGINE LITE KEEPS COMING ON WHEN DRIVING. TOOK IT TO MY MECHANIC AND HE TOLD MY IT WAS A RECALL ISSUE, WHY SHOULD I PAY HIM IF KIA HAS A RECALL. I CALLED MY LOCAL KIA DEALERSHIP AND THEY SAID IT WOULD COST 70.00 JUST TO BRING IT IN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11326202May 27, 2020ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
THIS HAPPENS WHILE I AM DRIVING OR WHEN I COME TO A STOP. THE CAR APPEARS TO STALL AND THEN THE GEAR INDICATOR LIGHTS IN MY CONSOLE AREA GO OUT AND THE LIGHT INDICATOR IN THE DASHBOARD GOES OUT AND THEREFORE YOU CANNOT SEE WHICH GEAR YOU IN. I HAVE TAKEN IT TO THE KIA DEALER THEY SAID NOTHING WAS WRONG AND THAT IT APPEARED TO FIX ITSELF. IT APPEARED TO CLEAR UP BUT SINCE HAS STARTED BACK . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325518May 22, 2020VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, GRAVEL FELL OFF OF A HEAVY TRUCK AND CRACKED THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO BE REPAIRED OR INSPECTED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,110.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325813May 22, 2020VEHICLE SPEED CONTROL
2014 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE VEHICLE WAS INVOLVED IN A CRASH DUE TO UNINTENDED ACCELERATION. THE VEHICLE STRUCK 2 PARKED CARS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11325114May 19, 2020VEHICLE SPEED CONTROL
WHILE DRIVING, THE ENGINE RACED CAUSING THE VEHICLE TO SPEED UP AND WHEN APPLYING THE BRAKES, THE VEHICLE FAILED TO STOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11324614May 15, 2020ELECTRONIC STABILITY CONTROL (ESC)
I DROVE MY CAR TO WORK GOT OUT OF THE CAR AND LOOK. I SAY I AM PARK BAD SO I GOT BACK IN MY CAR TO PARK BETTER. I PUT THE KEY IN AND TRY TO TURN THE KEY BUT I COULDN'T TURN KEY MY WHEEL WAS LOCK WHEN I TRY TO PUSH MY BRAKE DOWN IT WOULDN'T GO DOWN. SUPPOSED I WAS ON THE ROAD WHEN THAT HAPPEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11324341May 12, 2020ENGINE, FUEL/PROPULSION SYSTEM
DRIVING ON CITY STREET CAR CAUGHT ON FIRE. ENGINE SEIZED. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11322820April 30, 2020ENGINE
TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, AND STOPPED AT A STOP SIGN, THE CONTACT NOTICED THICK BLACK SMOKE FROM THE TAIL PIPE. THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT'S HUSBAND TO HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER, LOCATED IN BATON ROUGE, LA WHERE IT WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE CONTACT NO LONGER OWNED THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11322854April 30, 2020FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BERWYN KIA (7050 OGDEN AVE, BERWYN, IL 60402) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11322717April 29, 2020STRUCTURE:BODY
THE ANTENNA FIN SCREWS SHEERED OFF AND PLASTIC SCREW HOLDER BROKE INTO PIECES CAUSING THE FIN TO COME LOOSE AND FALL OFF, EXPOSING ELECTRICAL COMPONENTS. THERE WAS NO PRIOR INTERFERENCE WITH THE FIN, I OBSERVED THE FIN SLIGHTLY LIFTED ON THE FRONT END AND IT PULLED RIGHT OFF. THE VEHICLE WAS IN THE PARKED POSITION AFTER JUST DRIVING IT 5 MINUTES. THERE IS NO EASY WAY OF FIXING THIS ISSUE, RAIN DAMAGE MAY OCCUR CAUSING ISSUES WITH RADIO AND OTHER ELECTRICAL COMPONENTS. OTHERS HAVE COMPLAINED OF THE SAME THING HAPPENING TO THEIR KIA OPTIMA ANTENNA FINS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321529April 19, 2020ENGINE, POWER TRAIN, STEERING
DRIVING DOWN IN MOTION ON A VILLAGE ROAD GOING 40 MPH, CAR COMPLETELY SHUT OFF, LOST POWER STEERING, I HAD TO PULL CAR OVER WITHOUT POWER STEERING TO SIDE OF BUSY ROAD, CAR WOULD NOT STOP RIGHT AWAY AND PARK WOULD NOT ENGAGED RIGHT AWAY INTO PARK, CAR THEN ROLLED FORWARD ABOUT 10 FEET AND SLAMMED INTO PARK. CAR WOULD NOT TURN OVER HOWEVER ALL POWER LIGHTS, AND BATTERY WERE WORKING WITHOUT ISSUE. CALLED A TOW TRUCK, COULD NOT GET AHOLD OF KIA FOR KIA 24 HOUR EMERGENCY ROADSIDE ASSISTANCE, DUE TO COVID-19, I HAD TO CALL A LOCAL BODY SHOP/USED CAR DEALER FOR A TOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321454April 17, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY GOING 65 MPH AND AN ALERT POPS UP. IT SAID "POSSIBLE BMS CONDITION." I IMMEDIATELY PULLED TO THE SIDE, BUT ALSO NOTICED MY CAR SPEED REDUCING. I SAFELY GOT INTO THE RIGHT SHOULDER AND THEN THE CAR STEERING WHEEL FROZE UP. ANOTHER ALERT TO CHECK BRAKES WENT ON. I PUSHED THE BRAKES OVER AND OVER TO GET THE ALERT OFF. IT THEN OVER A TIME SPAN OF 3-5 MIN STARTED TO SLOWLY RUN LOW ON ELECTRICITY BECAUSE THE HAZARDS LIGHTS WERE BLINKING SLOWER. I GOT IT TOWED AND WAITING TO SEE WHAT IS THE PROBLEM. BEEN LOOKING IT UP AND MOST LIKELY IT'S THE FUSE IN THE BACK TRUNK UNDER THE COVER UNDERNEATH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321178April 15, 2020ENGINE
AS I WAS DRIVING OUT OF NOWHERE MY ENGINE LIGHT CAME ON THIS NEVER HAPPENED BEFORE OUT OF THE FEW YEARS I HAD THIS CAR BUT NOW IT JUST CAME ON I'M UPDATED WITH OIL CHANGES AND ALL I'M NOT UNDERSTANDING WHY THIS IS HAPPENING I WAS DRIVING ON THE HIGHWAY AND THE ENGINE LIGHT CAME ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321149April 14, 2020ENGINE
MY CHECK ENGINE LIGHT WILL COME ON AND OFF AND WHEN I WENT TO GO GET IT CHECKED, IT CAME UP AND TRANSMISSION RANGE SENSOR CIRCUIT (PNRDL) INPUT. WHEN I PUT MY CAR IN PARK, I CAN'T TAKE IT OUT UNTIL I TURN MY CAR OFF AND TURN IT BACK ON. MY CAR HAS A LITTLE OVER 87,000 MILES AND SHOULD NOT HAVE TRANSMISSION/ENGINE ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0